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EaseMyTrip.com Complaints & Reviews

3.3
Last updated Apr 16, 2024
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460, F.I.E Patparganj Industrial Area
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New Delhi District
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110092

EaseMyTrip.com reviews & complaints page 37

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S
Sunithachannappa
from Delhi, Delhi
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Train not booked but amount deducted

Hello i booking train ticket but not booked because irctc id not match but amount deducted still not refund please check....
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V
venkisree
from Delhi, Delhi
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Fraud/Scam: Worst service I have ever experienced

I travelled to Dubai, and tried to extend my hotel stay. I searched different websites with offers to book the hotel and easemytrip was showing 500INR less than other travel website. So, I have made a booking and I got status as pending.

After 1hour or so, someone one from easemytrip called me and saying hotel has increased the prices and asking to pay 2500 INR extra to confirm the booking.

It was clearly easemytrip.com's...
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R
rajesh_4444
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full charges on journey postpone of cancelled flight

My flight of air Asia from Jaipur to Hyderabad on 18 dec2020 has been cancelled. Airline is giving option to change the Da te without any extra charges= but ease my trip is charging full amount less 1300...
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I made Jio recharge through their app and the money got deducted but recharge not done and they are not refunding my money.
I have done 20 tweets called their cx care 10 times mailed them thrice but reply is same every please allow us sometime what is that sometime?How these companies work as an enterprise by doing fraud....
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Booking ID : EMT70720482

I rescheduled my flight for performing journey from visakhapatnam to Ahmedabad via Mumbai on 27.12.2020. The difference amount of Rs.3297 has been debited from my account. neither ticket was booked nor amount was refunded....
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Address:Colombo,

Amount has been send to easemytrip from SpiceJet. I have mail copy of SpiceJet.
But from Easemytrip not sending my amount to same account by which transaction has been done.

When i am asking they keep send mail to do online transaction. Why they cant transfer to same account from where they got the money for the Booking?

I can show that in your portal no option to transfer to bank.. I have send screen...
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V
Venkar Gadepalli
from Delhi, Delhi
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Non-Receipt of refund amount due to flight cancellation during covid

Address:EaseMyTrip Team, 011-43030303/011-43131313 (Available 24X7) Easy Trip Planners Ltd. 223, Patparganj Industrial Area, and Delhi-110092,E Mail: [email protected]

Hi
We had booked airline tickets through Easemytrip portal for our travel from Delhi to Hyderabad on 12 Feb 2020 i.e Booking Id: EMT74100586. Our travel dates were 07 April 2020 from Delhi to Hyderabad and 12 April 2020 from Hyderabad to Delhi. The booking amount was paid through my Axis Bank Credit and an amount of Rs 16908/- was paid to Easemytrip for our tickets.
Due to lockdown, we could not travel and as per GOI guidelines,...
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Booking id : EMT71012445
PNR: FD3YFX
EMAIL ID: telem.[protected]@gmail.com
Despites of several calls and messages and emails. They never responded. Please look the matter....
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R
Rahul Sharma251488
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted for EMT77286738 and booking not confirmed

Hello,

This is my complaint regarding my flight ticket booked from Dehradun to Mumbai today against booking id EMT77286738, INR 17726 has been deducted from my account and they haven't confirmed my ticket.

I tried calling customer care but noone picked, Tried reaching live whatsapp service but nobody responded, mailed them my complaint but they do not even registered my complaint .

I am stuck...
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E
Elina John
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FRAUD by EMT- Refusing refund

I booked two international tickets on Emirates via EaseMyTrip for travel in the months of July/August (Booking ID- EMT71234463 and EMT[protected]. However the airline had cancelled both these flights due to COVID. Emirates airline has clearly mentioned in their COVID waiver policy, posted on EaseMyTrip, that these tickets are eligible for full refund without any penalty.

We were asked by the EMT team via email to raise the cancellation...
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J
Jomst7
from Powai, Maharashtra
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No Refund yet

My booking ID: id-EMT73060306
Airlines has cancelled my flight two and Fro. However, no refund made yet. Made several follow-ups but no luck. My Rs.15, 879 is stuck. If the transaction is 6 months old and my bank is not accepting refund please initiate an alternate way of getting my refund....
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Address:Subhashree Panda, Odisha mob- 7978716070

Hi Sir,
I booked a ticket from Bhubaneswar to Bengaluru (for 21st Dec 2020)on GoAir, through SBI netbanking . My entire amount got debited but ticket has not been booked..please help me to get refund of my money.here I am posting the message that I got from SBI after successful payment

Thx for INB txn of Rs.4217 frm A/c X7308 to Easy Trip ... Ref#IGAJZMWEJ9 on 06Dec20. If not done, fwd this SMS to [protected] to block...
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Address:Plot No-223 Patparganj Industrail Area Delhi-110092

I booked 3 persons train ticket from KPD to NGP and the amount of 7775 is deducted and the status of ticket not booked with no PNR number and no Transaction ID, only Train Number mentioned as 2578 Date of journey 11 December, Class : AC (Sleeper 2A)...
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P
Parth Dwivedi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked a flight ticket, amount got deducted but ticket not booked.

Few hours ago, I booked a flight ticket from Bengaluru(BLR) to Prayagraj (IXD) dated for[protected].
Amount of ₹3760 got deducted from my bank account but I didn't got ticket....
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M
Mriganka Borah
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Refund not provided for 8 months

Booked flight ticket for 22 April travel. Dur to covid, had to cancel. Ticket total price was 10622. Initially easemytrip refunded only 4022 saying Spice Jet did provide full refund. I contacted Spice Jet and they said they have released full refund. I then asked easemytrip to refund the remaining amount and provided email from Spice Jet. They agreed and since then, easemytrip is saying they are working on it and has not refunded my money....
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K
Kamrad
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Wrong room provided

Address:Lonavala
Website:EaseMyTrip.com

Booking I’d- EMT76867801
Hi,
I had booked double bed room but hotel provided us 2 single beds.
How can hotel behave rudely and ask honeymoon couple to adjust for this thing.
We had told upgrade our room i[censored] don’t have double bed room available.
Receptionist were rude.
I want refund money for this booking
Photos attached for your reference.
Worst condition of hotel room....
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P
pratikchudasama
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket rejected but amount not refunded

On 23 november 2020 i have booked a ticket online via easemytrip.com from ahmedabad to gadu, date of journey being 25 november 2020 by bus. I received a ticket saying booking rejected. But amount 540rs. Was deducted. On query via email but not answering contect number not working. The easymytrip cheated on me what i do now...
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O
Orion6
from Mumbai, Maharashtra
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Refund on seat allocation

While doing the flight booking, I had booked 2 seats and made the payments for those seats. However, we were offered different seats at Air India counter and after having spoken to Air India team (Customer Service, ground personnel etc. ) they informed the amount would be refunded. I thereby raised it with easemytrip Customer Service. It has been 15 days and despite of rigorous follow ups with them no response is received. Every time I had...
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S
Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund till now not given for failed booking EMT_1064629787

Hi i was trying to book flight ticket but my booking failed & amount debited. I got message displayed in screen booking failed incase your amount has been debited we will initiate refund in 3 to 4 days & following up with their customer care.They first told me wait for 10 working days you will get refund but i waited till now i have not received amount & also told me to get back to us if you not get amount but now there team not helping saying...
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D
Dibyendu Mal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fully refund cancelled Railway ticket reg my mobile no 7908067324 reg

Address:CISF UNIT ASG RAJKOT AIRPORT, AIRPORT COLONEY

My mobile no [protected]
I want to fully refund my cancellation railway ticket

pnr no [protected]

howrah to ahmedabad

dibyendu mal

sudeshna mandal

doj 06.11.2020

mobile no [protected]

[protected]@gmail.Com

i launched a complain easymytrip on dated 06.11.2020 but i have not received my money till date...So please refund...
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