EaseMyTrip.com Complaints & Reviews

Dear Team at Easemytrip

I have choosen 8th feb as my return ticket date and after payment made i got a ticket which is for 8th March 2021.

I spoke with Samrudhi Ahuja within few minutes after recieving the message and ticket, she said you contact to airline and mail to [protected]@easemytrip.com

This is really very very poor service from Easemytrip.com and also a clear cheat to the public.

I urge strongly not to use this site for any kind of travel booking.

I also spoke with Airasia agents they said they have got the date as 8th march from easymytrip.com and told me to speak with travel agent.

Here it is a clear cut cheating from this easemytrip.com

I repeat if this easymytrip company is not giving my refund or changing my date then i will expose them in all the social media from tomorrow onwards.

Regards
Manas Dalai
[protected]

I am addressing this complaint to notify the deprived way of customer handling from ease mytrip.com. For the last couple of weeks their team is exchanging the mails without any confirmation and direction on refund of ticket cancellation.

As per the records it is very clear that due to incorrect mail id given at the time of booking i am facing the refund / transfer issues from the wallet to my bank account. The same has been addressed to their numerous customer care executives over phone and mail with reference of earlier mail correspondences.

In the initial trailing mails, it was informed that once the airline has refunded the amount it would be automatically refunded to out account which were not happen irrespective of numerous mails and reminders. Later it had been advised to provide the cancelled cheque copy o[censored]ndersigned along with detailed mail for the refund which were also not worked out with out continuous follow ups. After continuous mail it was informed that its under process with back end and shall be provided soon.

Unfortunately now come up with a new shocking reply that to provide the refund i have to submit copy of cancelled cheque of passenger. All the payment and ticket details are readily available infront of your desktop and these type o[censored]nhealthy practices cannot be accepted.

Need a better clarification on the same irrespective of exchange of mails and also request to process the refund with out further delay.

Dear Sir,

As cited above subject.

I was booking Flight Ticket from easyMyTrip.com on Booking Date : Saturday, December 19, 2020, and Booking ID : EMT77673394 for four persons.

Unfortunately, I have been cancelled for two persons out of four tickets. The ticket has refunded only two persons fair.

During checking/departure time at the Airport, we show the ticket for two persons, they are saying that the ticket has been cancelled list. We could landing using our tickets.

So, kindly refund the amount. If our tickets has been cancelled. Otherwise any action.

Enclosed: E-Ticket Sceenshot

with regards,

Rose Millenium Tluma
Siaha Vaihpi- III
Siaha District, Siaha
Mizoram - 796901

Contact No. : [protected]
Email : [protected]@gmail.com

As per the covid norms my ticket has been got cancelled automatically as the company said you would get refund amount on dec 21 of 2020 they said they have already been refunded the amount but till now i didn't recieved any of the amount im ready to prove by sharing screenshot of my transaction history which the ticket has been booked and on the same account they are saying they have been refunded i don't no whom they have refunded they are going on saying they have refunded but i didn't recieved any amount i have called n number of times then also they are saying the same thing the amount has been refunded my name kushal kumar from hyderabad tel- [protected], my mail id [protected]@gmail.com, and my pnr is MP62MH please i request to give refund of my amount as soon as possible its been a long period of time and this guys are saying they have refunded it please have strict action on these cheaters amd fraudsters!!! Untill i die i never book any tickets on this ### application i wll go further and inform everyone to uninstall this fraud

I have booked train ticket through easemytrip and i called them to cancel the ticket and they have cancelled but they was not giving refund..
They are fraud anyone don't book any ticket from there...

My PNR number :RNWQQS9N
I phone on 8th Jan around 3pm to ask condition to reschedule my Indigo flight from 11th to 13th.Goa Bangalore.
I was informed I will need to pay 400.
I said I will reconfirm next day.
nothing was told to me that I had to do it 72 hours before my flight.
on my ticket it is written :reschedule :0
and they show cost for cancellation.
no mention of cost for rescheduling.
I was very upset when I called today and they say it will cost 5600 inr

I have booked my Goair journey ticket using Easemy trip web link, due to covid flight being cancelled. i had rescheduled the ongoing ( ahmedabad- kolkata) journey ticket using Goair web link, but received a message that my return journey ticket (PNR:-C9672D) was cancelled by airlines. I had asked at Ahmedabad Goair counter regarding cancellation of the ticket, they had informed that the ticket was cancelled by easemytrip.
I had never informed to Goair or easemytrip regarding ticket cancellation.
i wanted to reschedule my return journey ticket but unable to do that then Easemytrip customer care suggested for cancellation the ticket, i had followed the same.Later they informed money will be received to my Wallet but there was no money, and they had cheated me.
Easemytrip creating trouble for passengers and creating a bad name for GO-air.
Please do needful as soon as possible.

Easemytrip has not been Refunded my complete amount (2828) as flight was cancelled and they are deducting convenience and service fee which should not allowed in case flight got cancelled, this is not a part of fare details which i have received feom there website, However Indigo has refunded full amount(2966) to ease my trip but Ease my trip only refunded 2328 and difference amount 500 is still pending. Kindly help

They loot there customers by providing vague information on there website

PNR - MJFVGM

Ticket ( Booking ID EMT[protected] was booked on 22nd May, 2020 for Flight Air India scheduled departure on 27th May, 2020 . Due to COVID lockdown, Air India cancelled the flight and the passengers could not travel . Have done plenty follwups with Ease Mytrip and Air India both but till now means more than 7 months i have not yet received my refund . Everytime Ease Mytrip says Air India has to approve then only they can process the refund . When i contacted Air India, everytime they says i have booked ticket with Easemytrip and they will process the refund and they have already approved everything from their end . This is real harassment for my hard earned money . So i complain here and claim now Rs. 15000 ( Actual is Rs. 9226 + harrassment charges extra ) . Please do the needful ASAP as till nobody bothered to refund my money yet .

Last 3 months I am following up for my money deduction but no proper response yet.It seems this company started cheating .my credit note value worth rs.4.1 k issued by indigo but these cheater credited only 2.7k. I am only getting no response upon my follow up for last 3 months.

May god shut your company you cheaters.
I shared everything from my cn copy to booking id, still no proper reply.

May almighty shut down your org.

Dear Sirs

I had booked Air Vistara via Ease MY Trip from Chandigarh to Mumbai on 6th April 2020 for myself and my wife Anuradha Puri. PNR : P6ALVV

Due to Govt Announced Lockdown, flight was cancelled.

While I have received MUM-IXC refund on Indigo ( also through EaseMyTrip), I have not received the Vistara Refund even though Vistara Customer Care has confirmed on 16 Nov that they have paid you.

You are requested to kindly refund my amount immediately.

thanks & regards,

Vikram Puri

My booking id EMT68771433
Kindly request to you refund my amount to my payment gateway another my saving account

Hello,
I had created an account on easemytrip which I don't use at all. Since, they don't have an option to delete on their site so, I mailed them regarding this issue thrice but all I get in reply is "we've forwarded this to concerned authorities". I've been all but patient for past 3 months but this is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

The email address associated with the account is [protected]@gmail.com

I had booked air ticket for Rs3066 under PNRno HCCSUW for travel from jammu to srinagar on 181220 through go airbut due to bad weather the flight was cancelled by air line itself as such i was entitled for full refund on account of cancellation of air ticket
But surprisingly i received refund of Rs2797 only against booking amount of Rs3066 .
I therefore request kindly arrange to refund me remaining amount of Rs269

I book round trip from chennai to srinagar and srinagar to chennai.on feb 3rd 2021 from chennai and feb 9th return.As air Asia cancelled flight on 3rd feb.I want to reschedule or cancel my ticket oly from chennai to srinagar.Ease my Trip WHATS APP CUSTOMER CARE REPRESENTATIVE TOLD TO CANCEL ON MY BOOKINGS. THEY DIDN’t guide me properly. I cancelled and showed as chennai to srinagar I cancelled but my return ticket also cancelled with it but I didn’t click my return ticket. I attached screen shot of ease my trip app shows that newdelhi to srinagar MY RETURN PNR BUT IT IS NOT RETURN FLIGHT. But it’s airasia flight.They cancelled my ticket and return amount sent my my 6, 600/- amount waste my time waste. I contact for several time but they said you cancelled you cancelled. But I cancelled only for chennai to srinagar. I have proof of screen shot with me

Easemytrip has not been Refunded my complete amount(10741) as flight was cancelled due to covid and they are deducting convenience and service fee which should not allowed in case flight got cancelled. However Airasia has refunded full amount(10741) to ease my trip. Ease my trip only refunded 7594 and difference amount 3147 is still pending. Kindly help ?

Hello i booking train ticket but not booked because irctc id not match but amount deducted still not refund please check.

I travelled to Dubai, and tried to extend my hotel stay. I searched different websites with offers to book the hotel and easemytrip was showing 500INR less than other travel website. So, I have made a booking and I got status as pending.

After 1hour or so, someone one from easemytrip called me and saying hotel has increased the prices and asking to pay 2500 INR extra to confirm the booking.

It was clearly easemytrip.com's...

My flight of air Asia from Jaipur to Hyderabad on 18 dec2020 has been cancelled. Airline is giving option to change the Da te without any extra charges= but ease my trip is charging full amount less 1300

I made Jio recharge through their app and the money got deducted but recharge not done and they are not refunding my money.
I have done 20 tweets called their cx care 10 times mailed them thrice but reply is same every please allow us sometime what is that sometime?How these companies work as an enterprise by doing fraud.