EaseMyTrip.com Complaints & Reviews

On[protected] I tried to book a birth from ranebennur to Bangalore for train number 06242 in the name of Ashok nadiger with my Debit card which is linked to Karnataka Bank Haveri my sb account. but amount 281.00 rs debited from my account. but birth not booked. no seat number booking message came to my phone....

2nd complaint:
On26th Feb'21, I booked 2 air tickets, Indigo from Chennai to Guwahati for 2nd March '21through Google Pay vide trans ID-CICAgODQur38TQ but only on 2nd March'21 I received an email tickets details but PNR was shown pending. I checked in Chennai Airport Indigo office for PNR for boarding pass. But they no such tickets from EaseMyTrip in our names issued at all. I had to buy 2 new tickets for 3rd March '21 after undergoing...

I had booked a ticket on 18 feb 2021 bbi to Delhi airindia flight.Ticket not confirmed for first transaction so I booked second one.For both two tickets, money deducted from my account. My transaction was successfully both two times but easemytrip care said they didn't receive money for first one.so I raise a dispute from my bank side but bank said money is successfully credited to beneficiary account....

I have booked the train ticket on 11 mar 2021,
Csmt fzr spl (19mar 2021) 3rd A C in the name of karthik s rao for which the amount has been deducted but ticket has not been confirmed and amount has not been refunded

Kindly refund the same
I have the receipt as I paid through upi...

Hi All,
I booked a Vistara ticket, PNR MAU9GA for 2nd April 2020 for Rs 5558/- from EaseMyTrip. Due to the Covid-19 pandemic flights got canceled. When called EaseMyTrip they asked to contact the airlines for a refund. Earlier Vistara was not giving a full refund but now Vistara stated I am eligible for a full refund and immediately initiated the full refund for the flight booking to the agency (EaseMyTrip). I informed EaseMyTrip...

I submitted a complaint on 5th March regarding refund or rebooking of Paris to New Delhi Air India flight. The reply I got from Easemytrip is that I have to pay a reissue charge of more than Rs 4000/-. This is ridiculous as the flight was cancelled by airlines and therefore the airlines and the travel agent are supposed to refund the whole amount or arrange for rebooking without any additional cost. I am ready for both. But not ready for...

I have booked a ticket through easemytrip.com today on 7pm Varanasi to Kolkata dated 13th of march. The amount which i was supposed to pay has been deducted from my bank account but i didnot recieved any confirmation and after calling to the easemytrip helpline number i got to know that the payment was not recieved yet. But after 45 to 50 minutes i got a call from Nikhil Sharma that they recieved the payment and whether to confirm the booking...

Reg : My Reservation with Srilankan Airlines for travel from Doha to Chennai - PNR:OOASHD- For travel on March 26, 2020.

This flight was cancelled due to pandemic and i could not perform the journey . Hence i had raised a request for refund through Ease My trip ( travel agent through whom ticket was booked online ) as advised by the Srilankan Airlines office at Doha . .Now after one year of wait my online travel supporter...

I was booking One Ticket through Ease My Trip from Guwahati to Bangalore on date 20 Feb 2021, for 01 March 2021. However the amount Rs. 6792/- has been deducted from my HDFC Bank A/c but I have not received any ticket booking confirmation, So, basically the ticket was not booked.

When I contacted Ease My Trip Via calls they first said that they did not receive any money, after that I also talked with my bank they clearly said...

I booked 2 tickets through GOOGLE PAY on 26th Feb'21 under Google transaction ID CICAgODur38TQ for FL Indigo-Chennai to Guwahati, Dep on2 March'21 at 18.30. TO my great inconvenience EaseMyTrip sent me tickets details only on 2nd March'21 at 15.11 about 3 hours before flight dep time and that too WITHOUT PNR. 'Pending" was mentioned in place of PNR. This resulted refusal of boarding pass and our night halt at Chennai hotel and buying new...

Dear Easemytrip care Service Manager,

Reference Booking ID No.

It is very sad experience with your Bus Services we took your bus services for luxury travel but Your Bus service partner make our family trip 'HEAL'' sending you Bus's In side pic.

Hope you will find the same what I am writing you.

We are traveling Now from Gurgaon to Jaipur.

Peek up timing was 1am and...

I booked Paris to Delhi Air India flight ticket (AI-142) for 3rd july 2020 for my daughter Rhine Sengupta through Easemytrip.com at a cost of Rs 32918/-. The PNR of the airlines is YEKPG and the booking Id is EMT70636331.

Since the flight was cancelled by the airlines, I immediately requested for refund of the full fare. As per your version (as narrated by Mr Vikas Soni, Customer Care executive, easemytrip.com) the cancellation...

Hi team, I have booked my flight tickets from ease my trip for 20th of March, 2020 but due to travel restrictions, I was not allowed to board the flight by airlines and was off loaded. The airline company and ease my trip both have promised that I will get a full refund of my tickets as it got cancelled due to covid. However when I raised a request for full refund with ease my trip, they cancelled my request stating that airlines has denied...

It's been a year since I booked a flight from your company. But due to the pandemic, It got canceled and in November last year VietJet refunded the amount to you guys but I still didn't get my refund since that time.

Flight booking date:21-Jan-2020
Departure Airport: New Delhi
Departure Date: 11-April-2020, 23:50
Reservation: BTXTN8...

I accidently created an account on ease my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't ease my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

The email address associated with the account is [protected]@gmail.com...

Hi, I had booked ticket against referred booking id in March 21, against which there is refund of Rs 11097 is due from Ease my trip from last 11 months.

I am continuously begging to get my own hard earned money. It seems that Easemy trip has looted my money.
There are continuous bluffs are getting communicated by their respective consumer care staffs .

I am following up since last 3 months after awaiting...

Amount has been deducted.. I didn’t get the ticket and where is my money...

Sir/Madam I had cancelled a train ticket on[protected]. and called to customer Care more times .But till date not refund my money...

My PNR-DIGEVP, refund amount not recieved. I cancelled my ticket on 14th january and the indigo airline refunded the entire amount to ease my trip...I kept calling ease my trip every other day after my cancellation, the keep asking me to wait for more time. Its more than a month to when i reported my issue to ease my trip...And they do not have any answers till date!!i shared my bank statements too and all tge have to say is wait!...

Sir,
The ticket which was bought through the EaseMyTrip portal was canceled by the airline due to the pandemic. The airline has refunded the portal.
The portal has informed me that the refund is credited to EaseMyTrip wallet which can be used to transfer the amount to my bank account. The Transaction Id is EMT71093363. However, on accessing my account, the wallet shows zero balance. I have sent 5 emails to [protected]@easemytrip.com....