EaseMyTrip.com Complaints & Reviews

My booking ID is EMT79491048
PNR J7WT41
I did the ticket booking through easemytrip for a united airlines flight. Flight was canceled by United airlines and the refund was processed by the airline in the month of February itself. Till date, I've filed 7-10 email complaints and innumerable calls to easemytrip customer care teams, however my refund has not been processed by easemytrip. They have stopped responding to emails at...

Hi,
My flight IXR -Delhi-Pune is cancelled on 5th Jun 2021. PNR no of my flight was WB18GT. I need Full refund of the same. Ticket was booked with Easemy trip.com.
Please refund my money.
I was trying to go air customer care but not able to connect. Booking Id was- EMT83360899

Hence I'll be thankful to you if you could expedite and refund the full amount.

Regards
Dibakar Mohantobr...

I booked a ticket of Patna to Delhi on 18/04/2021 at 15:49 of cost ₹3750 which was deducted from my account nut ticket was not confirmed. I have told them 9 times about this issue instead I did not get my balance back.
Booking I'd:- EMT82513459...

Amount was deducted from bank acount but ticket waa not confirmed. And also didn't get my balance back. I have talk to them 9 times about this issue instead they did not refund my balaance....

The email id and the phone number are not associated. My login phone number is [protected] but the e-mail id which is link with this number i.e [protected]@gmail.com is not correct. So, I request your kind authority to delete my account or change my primary email id. Thanking you in anticipation....

Mera pnr H283X rpr to dmu ka tickets tha jisme links flights rpr to ccu ka flights cancele ho Gaya 6/6/21 ka jisko mai next date ya full cancelation ke liye customer care me[protected] mo.no.se 8 to 10 time contact Kiya lekin abhi tak mera kam pura nahi kiya gaya apke customer service itna kamjor hai ye pata nahi tha. Very poor 👎...

I book 2 tickets from easemytrip which got cancelled due to some operational reasons so I opted for a full refund thereafter. The executive confirmed that they have processed the refund from their end on 6th May 2021 and will be credited to my account within 5 to 7 working days but it's now 26 days that I haven't received the refund amount yet. I have been following up on daily basis and I get the same response everyday to wait for another...

I booked tickets on easemytrip and paid via Amazonpay using the 10% cashback but still haven't recieved a cashback of 800 Rs....

I had booked a multi-city ticket with Booking ID: EMT80746472 from
1) Nagpur to Delhi for 25/04/2021 in Indigo, PNR: QHWMHF
2) Delhi to Jammu for 25/04/2021 in GoAir, PNR: H3SHYY
3) Jammu---Delhi---Nagpur for 28/04/2021 in Indigo, PNR: DL3GUW

Due to Covid restrictions, the flight timings got changed and I had to cancel all the tickets with the Airline. I have received confirmation of ticket cancellation...

I had booked AirIndia ticket from Mumbai to Patna via., Delhi, for 16th Jan 2020, PNR no.- JQQDL booking id- EMT69103175 while traveling the flight got delayed from Mumbai Airport and I reached Delhi late. After that when I reached Delhi the connecting flight had also been delayed and airindia staff present on airport over the counter told that the connecting flight will depart on next day that is 17th Jan 2020 at about 2:00 pm. But due to...

We have booked a ticket of 3person from air india 415 with pnr number z68yk delhi - patna flight for 19 march 2020. Ticket number of all person is as follows[protected]/1/[protected]/2/[protected]/3/3. From your site with booking id emt81486291. We did web checkin and get in line for submission of luaggage at 3:30pm. Due to some technical issues of air india tehy took half an hour for the luggage and when my turnn comes...

While searching flight from Bangalore to London easymytrip site was showing 2 checkin baggage but after booking the ticket i got just 1 checkin baggage in the ticket.
After raising it with customer care they are not taking it seriously and telling me to wait for 72 hours. I don't have much time I have to plan my trip accordingly but all because of Easemytrip site fault I am facing problems.
I have also told customer care to...

Booking ID:- EMT69883675...

I have booked a ticket on 14.04.2021 for Flight No. 6E2271 for travel date 23.04.2021 from Delhi to Agartala for Sri Ankur Chakraboty which was cancelled by me on 20.04.2021 as Ankur was not in a position to travelon that day . But till date the refund amount of Rs. 1402/= is not credited to my account .
The Indigo Customer Relations informed me on 06.05.2021 when lodged a complaint regarding refund which is quoted below :
"With...

I had booked Bhubaneswar to Bangalore through AIRASIA flight
I5-1565 (BBI-BLR) PNR: PVM7RV on 11th April, 2021 at 15:30 Hrs through EaseMyTrip.com
Airasia had preponed the time and changed the flight route through Pune, so I had cancelled the flight for the entire party of 5 members.
AirAsia had confirmed the cancellation and sent a mail stating that full refund will be sent to the company through which this booking...

It’s more than 70 days that I raised my query and I got nothing from you side. However, I provided everything whatever you asked which includes quotation of refund from Airlines also.

I'm sharing all the mails that I had with your customer representatives from last 70 days and end up losing my time and gain mental harassment.

Dear Customer,
Greetings from EaseMyTrip.com!
This is in regards...

Please look into the detail of my ticket.. I have paid around 2970 extra through your website.. for zero cancellation.. It was even confirmed by your customer team regarding the same.. Hence before replying please look into the matter.. Just don't reply in vague ..

I have no role to contact airlines, my focal point is easemytrip... U need to solve the issue else.

I was not insane to pay 2970 extra, just to...

Booking ID - EMT80886887 / PNR: YD1X9
Booking id:-EMT80888055 / PNR:-J0PDW

Easemytrip trying to play games / gimmicks to pocket the booking amount entirely, despite having lower cancellation charges from Airlines.

Prior booking, the eticket was marked REFUNDABLE in GREEN letters.

After cancellation from Air India, Easemytrip tried refusing my cancellation. despite PNR cancelled from airlines.br...

I was booking a ticket from Lucknow to Mumbai. Tried to pay it through axis internet banking.
My money got deducted but ticket was not booked.
I am trying to call customer executive but they are not responding at all....

I have booked my vistara flight from Del to Lko for the date 16.04.2021 but due to covid positive symptoms, I have to cancel my flight . I queried about my refund for which I have contacted to airline after not receiving support form Easemytrip. The airlines has refunded the full amount of 2386 INR and airline has refunded me 604 INR . The PNR:6JKESG the booking ID is EMT81707116.
Following is the details from Vistara for the refund...