EaseMyTrip.com Complaints & Reviews

Dear Sir/Mam, We would like to inform you that we have forwarded your query to our concern department with all the necessary details which you have shared with us and soon you will get the update on this.Till the time your patience is highly appreciated.

Regards EaseMyTrip...!!!

Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-050721. So that we can assist you accordingly.

Dear Sir/Ma'am,

We are getting this checked and you will get an update on this.

Dear Sir/Ma'am,
We attempted to contact you at both your registered mobile phone and the alternate contact number you provided, but were unable to reach you. Kindly contact us on our Whatsapp escalation number [protected], so that we can assist you accordingly.

Dear Sir/Ma'am,

We tried contacting on your registered mobile number but not able to do so. Kindly share your alternate contact number with us on our whatsapp escalation number [protected], so we can assist you accordingly.

Hi Aman, appreciate the quick time around for resolving the Compliant, will appreciate the remaking refund can be credited at the earliest

Hi,

Like to inform you that I had made the cab booking from Patna Airport to Marasa Sarovar Premiere, Bodhgaya.
The total fare from Patna Airport to Marasa Sarovar Premiere, Bodhgaya was Rs.3343/-, out which I had paid the partial amount of Rs.502/- online and the balance was to be paid Rs.2841/-.’
Raj Kumar Shah.

During booking it was mentioned at Dirvers are professionals: “ Experienced and polite drivers with well-serviced, comfortable cabs.
And the driver will wear mast, and the Cab will be neat and clean.

To my surprise the Dirver of the Car, was not wearing mask, THE AC OF THE CAR WAS NOT FUNCTIONING (AS INFORMED BY THE DIRVER) THROUGH OUT THE JOURNEY THE AC WAS NOT PUT ON. THIS THE WORST EXPERIENCE FROM EASY MY TRIP.
THE CAB WAS NOT ALL CLEAN. THERE WAS A WHITE CLOTH ON WHICH THERE WERE PAN DROPS.

I HAD ALL THE CALL CENTER ON PHONE NO.:[protected] TIME 12.08 ON 23RD FEB, 2022 AND INFORMED THE CALL THAT THE AC IN THE CAR IS NOT FUNCTIONING. (TATA NEXON WHICH IS SUPPOSE TO BE A NEW CAR). THE DIRIVING WAS VERY RASH, AS HE HAS TO PICK UP SOME ONE FROM GAYA BEFORE 6.00PM. THE CALL CENTER INFORMED ME THAT I WILL RECEIVE A CALL FROM THE SERVICE PROVIDER. BUT TO MY SURPRISE I HAD NOT RECEIVED ANY CALL FROM THE SERVICE PROVIDER NOR THE CALL CENTRE OF EASYMY TRIP.

WILL THE EASYMY TRIP RETURN THE MONEY FOR THE AC WHICH WAS NOT FUNCTIONING ALL THRU THE JOURNEY.

AWAITING FOR YOUR REPLY AND THE REFUND FOR THE AC WHICH WAS NOT FUNCTIONING.

FURTHER AT THE END OF THE JOURNEY, THE DIRIVER WAS ASKING FOR EXTRA AMOUNT OF RS.500/-, EVEN THOUGH THERE WAS NO CHANGE IN PICK UP AND DROP LOCATION.

I WAS NOT EXPECTING THIS TYPE OF SERVICE FROM EASYMYTRIP.

Mobile No.[protected]
Rajkumar Shah
Booking ID: EMT94431295

Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] .So that we can assist you accordingly

Dear Sir,

We would like to inform you that as per your request, We are getting this checked.

Dear Sir,

We are working on your query and once it will be done we will notify you via call or mail till the time your patience shall be appreciated.

Dear Sir,

We regret to inform you that, according to the airline, no full refund is available and that refunds are only available according to fare conditions. Furthermore, if you have written confirmation from the airline, please share it with us so that we can proceed with your case.

We regret to inform you that, according to the airline, no full refund is available and that refunds are only available according to fare conditions. Furthermore, if you have written confirmation from the airline, please share it with us so that we can proceed with your case.

Dear Sir,
We regret to inform you that we have not received any confirmation of your full refund; however, the airline has shared the information necessary to process the refund in accordance with the fare rules; therefore, if you have such written confirmation from the airline, please share it with us so that we can proceed with your case with the appropriate airline.

Dear Sir,

According to our telephonic communication, we have addressed your problem by stating that the reimbursement has already been processed on our end.

Dear Sir, As per the telephonoc conversation we hope your query has been addressed and you may can reach us at [protected] for any assistance you may required infuture

Dear Sir, As per the telephonic conversation we hope you have recieved your refund.

Dear Sir,

As per the telephonic conversation i hope your issue has been resolved.