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EaseMyTrip.com Complaints & Reviews

3.3
Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 38

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O
Orion6
from Mumbai, Maharashtra
Nov 24, 2020
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Refund on seat allocation

While doing the flight booking, I had booked 2 seats and made the payments for those seats. However, we were offered different seats at Air India counter and after having spoken to Air India team (Customer Service, ground personnel etc. ) they informed the amount would be refunded. I thereby raised it with easemytrip Customer Service. It has been 15 days and despite of rigorous follow ups with them no response is received. Every time I had...
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Shubham Kumar pandey1
from Gurugram, Haryana
Nov 22, 2020
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Refund till now not given for failed booking EMT_1064629787

Hi i was trying to book flight ticket but my booking failed & amount debited. I got message displayed in screen booking failed incase your amount has been debited we will initiate refund in 3 to 4 days & following up with their customer care.They first told me wait for 10 working days you will get refund but i waited till now i have not received amount & also told me to get back to us if you not get amount but now there team not helping saying...
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Dibyendu Mal
Nov 21, 2020
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Fully refund cancelled Railway ticket reg my mobile no 7908067324 reg

Address: CISF UNIT ASG RAJKOT AIRPORT, AIRPORT COLONEY

My mobile no [protected]
I want to fully refund my cancellation railway ticket

pnr no [protected]

howrah to ahmedabad

dibyendu mal

sudeshna mandal

doj 06.11.2020

mobile no [protected]

[protected]@gmail.Com

i launched a complain easymytrip on dated 06.11.2020 but i have not received my money till date...So please refund...
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R
from Powai, Maharashtra
Nov 21, 2020
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Fully refund cancelled Railway ticket

Address: CISF UNIT ASG RAJKOT AIRPORT, AIRPORT COLONEY

I want to fully refund my cancellation railway ticket

pnr no [protected]

howrah to ahmedabad

dibyendu mal

sudeshna mandal

doj 06.11.2020

mobile no [protected]

[protected]@gmail.Com

i launched a complain easymytrip on dated 06.11.2020 but i have not received my money till date...So please refund my money urgently...
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M
Mohd Faiz Khan
Nov 20, 2020
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Money deducted but train tickets not book

During the train ticket booking the money is deducted but ticket not book because i cannot login on IRCTC due to bad network so plzz refund my money.the transaction slip is attached here.my name intisar ali khan and mail address [protected]@gmail.com
Contact number :-[protected]...
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S V Pillai
Nov 20, 2020
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Refund not paid

I have booked a Air Asia flight through Easemytrip.com . Due to Covid situation the flight was cancelled by Air Asia and I have received a mail from Air Aisa stating that full refund is initiated to Easemy trip and subsequently I have received a mail from Easemy trip that they have also initiated the refund to my account. However I have been following it up with Ease my trip for last 5 months through mails and calls . I do have the complete...
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Yadavsn
Nov 20, 2020
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Refund of cancellation amount

The PNR No. OQFNSE bearing booking ID No. EMT[protected] was cancelled in April. Indigo has refunded to EaseMyTrip but EasMyTrip is nor refunding the amount even after several request...
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darijit7
Nov 19, 2020
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Not getting details of deduction and refund amount

Address: Delhi

Hi Team,

Myself Arijit Das booked a flight from Kolkata to Bangalore which was later cancelled.

Indigo has issued me a credit note amounting to 4100 but my account is credited by 2757 from easy my trip.

Several time I drop mailed to them and called also to understand gap between 4100 and 2757 but didn't receive any proper reply.
If possible please help me.

Regards
Arijit...
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I booked a room with easemytrip money Got deducted but now I didnot receive any confirmation about the booking Unable to find any booking but money is deducted when asked employee are saying there Is no booking but i have the proof of payment.

Name - Sheeja Esaiazhagan
Email - [protected]@gmail.com
Mobile - [protected] / [protected]...
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Gyans95
Nov 17, 2020
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Not getting back return my money

Sir, I was booked ticket from Delhi to Guwahati on 08/10/2020 through ease my trip vide EMT75196771. Amount deducted but ticket not booked. I have been contacted EMT for so many times and write mail also but they told everytime it will be credited within 3_5 days but still waiting for refund.please do need full. Thanks...
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Shubham Admane
Nov 12, 2020
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Baggage wrong details cost me 4000 rs extra

Easemytrip shared wrong baggage details which cost me 4000rs, they shared 20kg baggage allowed and we were 2 people and we carry 38 kg round figure, as ler indigo they saud we allowed 15kg baggage and due to that it cost me 4000 rs extra, I shared all proof with easemytrip and they confirm it's their mistake and they are dragging my issue from more than a month since Oct 6 and no refund is initiated and they are continuously sharing same...
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Address: E-3 Type-III C.A.D. Colony Jorbagh Road New Delhi Safdarjung Airport New Delhi-110003.

On 07th Nov 2020 I have booked two time train tickets in train Jabalpur-Nizamudin from AGC-NZM. Money Rs.542.70+542.70=1085.40 had deducted my A/c but both time ticket were not generated through your easemytrip app. So, kindly return my money Rs.1085.40 at the earliest. My email I'd is [protected]@gmail.com and C.no. is [protected] Thanks....
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Navjeet Chahar
Nov 9, 2020
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Malaysian Airline Flight was cancelled on 26th March 2020

My Malaysian airline flight from Melbourne to Delhi via KL for 26th March 2020 (Booking id EMT[protected] has been cancelled due to travel restriction imposed by Indian Govt.

Malaysian Airline has confirmed me that they have already refunded for this partial flight to ease my trip.

Whereas Ease my trip representative always say they are working to check the details but hadn't done anything from past 7 months.br...
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ShubhanginiRajput
Nov 7, 2020
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Indigo credit shell not working with easemytrip

I have booked Indigo flight 6E and was cancelled due to lockdown. Now I am booking the new ticket but I am unable to use Indigo credit shell. It is showing the error and PNR number is not working for the same. Moreover, I am trying the customer service number and not able to contact for assistance. It is really frustrating that customer cannot use his own credit for their tickets. Kindly look into the matter and update the same as I have...
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ShìvÀm Bhat
Nov 4, 2020
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Money duducted ticket not booked

Address: C-3/202, Ex 2 , Mahagun appt, Shalimar garden, Sahibabad, Ghaziabad

I have booked a flight ticket from Delhi to jammu of Rs 10830 but ticket has bot been booked please help me as soon as possible...
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V
Vinay175
Nov 4, 2020
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Neve booked your ticket through EaseMyTrip

Booked my indigo Flight ticket through EaseMyTrip in the month of March with PNR No.-IW18SK, But due lockdown the flight was cancelled, the Indigo was refund my total amount 17256/- to EaseMytrip in the month of July. Today is 4th november, the EaseMyTrip not refunded my amount to me...I call or request several time to easemytrip but there is no response from their end...

from last 3 months their customer representative give...
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Vinay175
Nov 4, 2020
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Regarding their customer Support Services...........very bad services

I Booked my indigo Flight ticket through EaseMyTrip in the month of March with PNR No.-IW18SK, But due lockdown the flight was cancelled, the Indigo was refund my total amount 17256/- to EaseMytrip in the month of July. Today is 4th november, the EaseMyTrip not refunded my amount to me...I call or request several time to easemytrip but there is no response from their end...

from last 3 months their customer representative give...
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sristibhadani30
from Powai, Maharashtra
Nov 3, 2020
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Ticket dint got booked and no refund

I have booked the ticket from ease my trip for dec 6th

I have not received the ticket but amount got debited...
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Vinay175
Nov 3, 2020
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Regarding Refund

I Booked my indigo Flight ticket through EaseMyTrip in the month of March with PNR No.-IW18SK, But due lockdown the flight was cancelled, the Indigo was refund my total amount 17256/- to EaseMytrip in the month of July. Today is 3rd november, the EaseMyTrip not refunded my amount to me...I call or request several time to easemytrip but there is no response from their end...
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Yadavsn
Nov 3, 2020
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Return my money

A journey from Bagdogra to Lucknow and back was booked vide PNR No. OQFNSE and booking ID: EMT [protected]. However, due to COVID 19, flight were cancelled. I inquired from the airline i.e. Indigo, they informed me that an amount of Rs 5924/- was refunded to easemytrip. But Easemytrip has not refunded the money to me even after many request over [protected]@easemytrip.com. Neither II am getting any solution from customercare...
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