Easy Cabs Complaints & Reviews

I booked a radio cab wt Easy cabs aroun 4.30 pn 29 Dec...fr pickup at 5.15 pm....till 5.17 pm had not received details of either can bo or drivers mob...so cald & apoke to Amol an exec who said that a msg ws alrdy sent bt was not the case as I had not received details till thn...he ws quuite curt & insisted on me taking down the details of the cab no & driver rather than messaging which I found very unprofessional...whn I contacted...

Booking ID:A[protected]

I am extremely dissatisfied with Easycabs taxi service. I travel regularly and I pay this high to get assured service. Now if that is one thing I don't get,I am bound to be extremely mad with your system.
I had booked a cab for today 05.30am from anand vihar to new delhi railway station. I was promised by the customer service of easycabs one day prior that I will receive the cab on time. I...

Over the years I have used Easy Cabs many times and I have observed them deteriorating from a high class cab service to something totally unprofessional and pathetic. Here is the current state of the affairs
1. The cab service is good only for airport pickup and drop. If you want to go anywhere else, they simply don't take the booking. They simply tell 'sorry we don't serve there' and hang up.
2. The customer...

Hi,

My experience today with Easy Cab is the WORST. I took the cab at Yeshwanthpura Railway station at 10:30am & asked the driver to reach Electronic city at the earliest. But driver made me roam round the Bangalore city running the cab for 1hr40mins through 50KMs & then charged me with 780 +45 (of toll tax )= 830/-. The driver was taking always the round-n-round way only.

I did travel by other cabs between...

I booked a cab on 17th Oct'11 for a pick-up on 18th Oct'11 from Ghaziabad Rly Stn to Indirapuram. The booking was confirmed & booking id shared was: A[protected]. On 18th, I called up easy cabs to check the status at 8.00pm n was told that the booking was confirmed & I would get the details of the cab at 9.30pm i.e half an hour prior to the pick up time. I cdalled up at 9.15 and was told the same. At 9.40 when I got no details,...

I had booked a cab (EasyCabs) on 3rd September 2011 at 11.30 am to travel from Kandivali West to Ghatkopar West on the same day at 4.00pm. While on the call, i was told that i would be getting the cab and the driver details 1 hour prior to the booking time via SMS. I got a confirmation message on 3rd September at 11.45 am regarding the same saying:
"Dear Customer, Your EasyCabs Booking ID for 03 Sep 16:00 is A[protected]. Thank...

I had booked 2 easy cabs on 17th Aug'2011 for 9:30am - 18th Aug'2011.

I have received booking confirmation with Booking IDs - A[protected] & A[protected]. They confirmed cabs half an hour prior to booked time too with Cab Details (But given chauffeur details were not of Cab Drivers but some related people).

At 10:15am one of the cab reached (after much follow ups) & when we called for other cab...

I had booked for an Easy cab for 8.30 a.m on the 13th morning. Booking was done and confirmed Booking no. A[protected] at 4 a.m. on that day.

Got a call at 8.03 from Pawan Easy cabs - customer service no.[protected] informing that they could not send a cab. note that thsi was a last minute information . no rain excuse as there aws only a lsight drizzle.

At 8.15 a.m. the sms also came in as follows. ...

I had booked a cab through 'Easy Cab' for 16th june 7 pm evening, in the morning. I received a message regarding my booking id 'A' . When at 7pm the cab didn't arrive i called up the company where they informed me that they had cancelled my booking due non-availability of cabs. It was really disgusting that i wasn't even given an intimation regarding the cancellation and when i called them they didn't even...

I had requested for a cab service from Coffee Board Layout, Hebbal-Kempapura to Nandini Layout on 4th Jun 2011. They sent an SMS confirming the booking with booking No. A[protected]. The call center guy said they will inform driver & cab details 30 mins prior to pick up time. When I did not get the SMS prior to 30 mins, I called up to check and the call center informed that they are trying to get a cab!.. (Then why did you confirm the booking?)...

Dear All



This is to inform that I was regularly taking services of Easy Cabs in Delhi and the same can be confirmed from my mobile no# [protected] in your database (though I also utilize the services of other service providers but till 5th May 2011, Easy Cab was my preferred Rental Cab Operator).



I never wanted to go through the ordeal again in my life which I went through on 5th...

Easy Cabs,

I booked a cab for 7.30 in the morning, 7.20 i got a call from the driver, asked for my address, i gave it and he said he will be there in 10 minutes. After ten minutes when my friend called him said he can't come because the distance from his current point and the pick up is more. I called call center again, they said they will arrange for another cab, i got a message again from them with new cab details. I...

Easy Cabs (Phone[protected] was recommended by several friends. Yesterday we booked Easy Cabs to report at 1830 hrs to drop our guest at City Railway Station. Here's the timeline of what happened.

10:26 Confirmatory SMS giving booking nr as 8001275
18:01 SMS giving vehicle nr as 2928 and driver's phone nr as[protected] and confirmation that "your cab will reach you as scheduled."
18:25...

BOYCOTT EASY CABS FOR THEIR POOR SERVICE.

I am Sasi Kumar R and I had booked Easy Cab for 13th February 2011 via booking ID B001403 to Bangalore Bommanahalli at 11 AM. At the time of booking your customer care executive mentioned that before 30 minutes from departure, I will be getting the sms stating the driver’s name, phone number. When I didn’t get the information by 9:30 PM, I called up the customer care and I was put...

To,
The Chief Operating Officer,
Easy cabs - Bangalore
12/10,1st Floor, Above Vijaya Bank
MSR Main Road, Gokula
Bangalore-560054
Ph:[protected]

Subject: Legal notice against the false booking and not honoring the booking commitment

Dear Sir,

1) I am Sasi Kumar R and I had booked Easy Cab for 13th February 2011 via booking ID B001403 to Bangalore...

I had horrifying Experience On 9th Feb 2011 & my whole day was disturbed

As you are aware We (ABB) has a rate contract with you & when I told the Cheffuer about this he did not Honour the same instantly instead he said that he has check with owner ( Cab Allotted Driver) & demanded my signature on the slip I agreed for the same when I said that he was the first person asking for the signature on the bill he says...

Date: 27th Jan. 2011, Time: 9:55AM,
I was going towards the school to drop my 4 year old baby there on my Car. While on the way, Easy Cab (Hundai Accent), coming from the opposite direction with the loud music, driver driving the car very rashly, hit my car and smashed the right front and rear doors of the car. The driver did not stop and ran away from the spot. I was driving at less than 20Km/h speed and no one is supposed to drive...

I had booked an Easy cabs on 03-NOV-2010 having booking ID - B[protected] Car No:- 6542 for 6:45 p.m. from my flat at IRWO tower sec -47 gurgaon to HUDA City center metro station. I got confirmation for the same on my cell. Despite confirmed booking driver did not turn up. I called him up to know where he is? To my amazement driver told me that he has to pickup someone else. It was getting late as I had to catch Train from NDLS.
br...

I booked a cab for urgent medical emergency from Gachibowli to Malkajgiri and the customer care representative confirmed me on call that the cab will pick up me at 5.15pm and he will be sending the confirmation message in 10 mins however I dint received any confirmation message after 10 mins and when I called back ...the response I got was rediculous...the other rep says that the request got cancelled due to unavailabilty of cabs..It is thier...

Dear Sir,
I am Pavani, an employee of an MNC in Electronics City. I have my long-term VISA interview on 9th Dec, 2010. I have my Shatabdi Express booked in this regard for 8th Dec, 2010 morning at 6:00AM. I booked a cab with Easy Cabs, Bangalore(Ph:[protected] on 7th Dec, 2010 morning for a drop at railway station at 4.45AM of 8th Dec, 2010. The operator confirmed me with the cab and in a little while I got an SMS confirming...