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Easy Cabs Complaints & Reviews

1.8
Last updated Sep 26, 2019
Complaints 223
Resolved
80
Unresolved
143
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Easy Cabs reviews & complaints page 4

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S
sonu88
from Delhi, Delhi
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no contengency plan

Address:New Delhi, Delhi

I took a easy cab last nigh i.e. 9th march 2014 cab no DL 1RX6557 to my residence in rohini. The cab broke down on rajouri flyover. It was a scary time as all vehicles came in speed and we could be hit anytime. The driver instead of first taking care of the passenger by stopping an auto or a cab, was busy in getting it rectified all by himself for 40min. I was stranded there waiting for help and no one stopped. I called police and they traced...
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S
stallion2015
from Bangalore, Karnataka
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Invoice Amount Varies than charged amount

Address:Bangalore, Karnataka

Sir We had booked a cab from Kengeri Kumbalgodu Bangalore to BVK Iyengar road near VV Puram Bangalore on 4th March 2015. Booking ID is A[protected] in the name of Mr.Salim. For 18 Km they had collected from us (including covenience charges Rs.50 ) Rs.460/- but bill was not issued by a CAB driver Mr.Dore Swamy (mentioned in their invoice) he told that you will get invoice by Mail. Next day we got an invoice for Rs.387.24/- which not actual...
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A
Aks31
from Mumbai, Maharashtra
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Almost missed my flight as the driver showed up late.

Address:New Delhi, Delhi

I booked an Easy cab for 5:00 AM(27/02/2015) from my indirapuram residence to T3 Terminal IGI Airport. I had a flight to catch at 6:45 and there was no sign of the driver till 5:20. He finally showed up at 5:20 and we started for the airport with little hope of catching the flight. This was not enough, and the driver didn't had any clue of the route to the Airport. I do not expect an cab driver to not even know the route to which he would...
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B
byadav
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over charging

Address:New Delhi, Delhi

I booked easycab on 13 feb 15 at 0300 hrs from sunder viHar igi airport terminal 3. The driver charged rs 790 from me however i was told while booking that it will cost approx 550. My Pick up point was near reddisson blue sunder vihar. Booking id[protected]. vehicle no dl 1 rx 7339....
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P
PANKAJ BHATIA 6912
from Mumbai, Maharashtra
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misbehave by driver

Address:New Delhi, Delhi

I am a regular Easy Cab customer. Today I booked 2 cabs from New Delhi Railway station to my house. When I reached my house 1 cab asked for waiting charges. I asked him that the other driver is not asking for waiting charges . When I told the driver that when both cabs were booked for same time and reached on same time. How can 1 ask for waiting charges and other not. This driver started shouting and created a scene. The car number is DL...
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G
GauravRajput26
from Chennai, Tamil Nadu
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Customer Care executive Misbehave

Address:New Delhi, Delhi

I GauravRajput was a regular customer of easy CAB services but not any more after facing the recent misbehave by customer care executive.This is to let you know that i called customer care to book a CAB but executive started misbehaving when i ask about the details, this rude and misbehave is absolutely non tolerable. Executive even dont know how to talk to a person normally. This has resulted in loosing your one regular customer that...
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A
AkJ7
from Mumbai, Maharashtra
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Horrible services, Never take Easy cab

Address:New Delhi, Delhi

I had booked a Easy cab for 5:10 am today morning to go to the new Delhi railway station. Given the morning traffic i wanted we reach before time but we have had the worst experience ever at the cost of missing our train and as a regular customer I am very very disappointed. When we called customer care for the booking last night they provided cab details and when we called him up early morning today he disconnected the call and on repeated...
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N
Nitin Bihani
from Mumbai, Maharashtra
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Wrong Meter and Extra Charges

Address:Mumbai City, Maharashtra

I has booked an easy cab for travel on 16th Jan at 4.45 am from Bhiwandi to Mumbai Airport. The total distance of travel is approximately 41 kms. The bill should have been around Rs. 850-900. However the bill came Rs.1090. The meter/driver intentionally charged for the night charges during this entire duration. I made a complain to the easy cab call centre and there was no action taken and now they are saying we have not registered any complain...
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G
Gish George
from Bengaluru, Karnataka
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Taxi didn't turn up on time, TRAIN MISSED

Address:Bangalore, Karnataka

I had a really bad experience with Easy Cabs, I will rename it as Crazy Cabs. I had to travel to New Delhi from Bangalore with my 4 year old son in Rajdhani Express at 8:20PM. I called up the radio taxi so called "Easy Cabs"and gave the request to start from my home (21 Km away from railway station) by 6:45 PM. All confirmations were made and they ensured that I have received the driver's number half an hour before the start time. "Your...
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P
Pr@tyush Sharma
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EASY CAB IS NOT THAT EASY

Address:New Delhi, Delhi

Hi, I am Pratyush sharma i have booked a cab for me from paryavaran complex in the morning at 5 i have recieved all the booking details on a message that my booking is confirmed with the booking i.d A[protected] car no- DL 1RX-7417 chauffer NO: [protected] will be at your doorstep at 5 . i waited till 5:10 and than i called the driver to ask that where is stuck and then the reply i receive was wowww... he said " SIR MERAY PAAS TOH AAPKI KOI...
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Yogesh Gupta1978
from Sitarganj, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fuel Problem and driver behaviour

Address:New Delhi, Delhi

My name us Yogesh Gupta and i booked easy cab from gurgaon to delhi model town. The can reached by office almost 40 minutes late. When i was calling driver he told me that he is stick in jam and will teach in 2 minutes . After reaching my office he told me that he was in the gas que and therefore got delayed. He came to my office without refilling gas. I asked him specifically if he has gas problem i will hire some other cab or go by metro...
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V
vineet.agarwal111
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re : Taxi was not having much fuel even to reach the Railway StaTion in Delhi

Address:Hyderabad, Andhra Pradesh

Hi, My name is Vineet Agarwal. I booked Easy Cab on 7th of December from Noida Sector 12/22 near Stadium to Nizammudin Station Delhi. Total distance is around 12-13 kms and in the morning it hardly takes 15 mins to reach there. My train for Hyderabad was at 6:30 am in the morning and we started off at 5:30 am. I asked the driver why your cab Fuel Meter Reading is showing Empty? In reply he said "arrey saab yeh toh abhi 40 kms aur chalegi"....
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P
parthadutta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess paid

Address:Mumbai City, Maharashtra

Dear Sir, Refer to the above subject, I Partha Dutta booked a cab from Mumbai domestic airport to Mira Road on 04.12.2014 and paid Rs.2100/-. But I was no lot of time to check properly what exactly how to pay because a serious patient with me for check up. Kindly note Driver name is Mr.Ramesh Vishwakarma(Car No.MH01J-9809), unfortunately I asked my neighbours and they assist me call easycab for refund money. Attached receipt copy for further...
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V
Vishakha Jitendra Singh
from Mumbai, Maharashtra
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Phony driver, overcharged journey

Address:Mumbai City, Maharashtra

Hi,

My name is Vishakha Singh. I booked an EasyCab from Mumbai airport on 3rd Dec at 8:10am. my phone number is [protected].
I was given a receipt for 60Rs with cab details and driver number.
At the pick up point at the airport a different Easy Cab driver (as oppose to the one mentioned in the receipt) with car number MH 04 WA 9029 came to pick me up.


when I sat in the car, he asked me for...
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R
rishab_jop
from Pune, Maharashtra
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Forgot my phone

Address:New Delhi, Delhi

i booked a taxi with booking id A[protected], till the airport, by mistake i forgot my phone in the cab. i called up cab driver then and there at the airport he refused to come back and told me that he will return my phone when i will be come back to Delhi. the same night i fly to Philippines for a month. i came back and called up driver again, this time driver told me that my phone is broken but my sim card is still with him. He told me that...
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S
Shubhra123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly unreliable and No guarantee

Address:New Delhi, Delhi

Highly disappointed with the Easycab (Car no. CL1RX7362 Booking ID A[protected], Date of Booking 30th Nov 2014, Time o Booking 6:50am). The cab didn't arrived nor the driver bother to call and tell he won't come.After contacting the driver he simply has an answer 'Maa'm i am stuck in Sarai Kale Khan traffic. How the hell at 6am you get the traffic and 2nd one didn't even bother to tell the client. This is the patent excuse of OTHER big cab...
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A
amberpd
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unruly behaviour of the Chauffeur

I had booked a cab from Mayur Vihar Phase 1 to New Delhi airport on 19th November, 2014 evening for 20th November, 2014 morning at 5:00 AM. The easy cab confirmed my reservation for that particular day and informed me that I would be receiving the Cab details half an hour before my journey. The cab details were Car no- DL 1 YD 8882, Booking Id : A[protected], Chauffeur No:[protected] .Everything was ok, the cab arrived but as soon as I entered...
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Rashmita Kwatra
from Delhi, Delhi
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Not responding to our complaints

Address:New Delhi, Delhi

On 17 th November 2014 at 7:46pm we hired an easy cab taxi and by mistake we left our packet containing two items on the front seat. We lodged a complaint three times - first one on 17 at 11:00 pm, second one on 18 at 8:13 am and the third one on 19 at 9:05 am. On 18th Ms Nivedita committed that our complaint will be redressed within 24 hours. On 19th Ms. Pinky committed that our complaint had been lodged and the executive will contact us...
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A
Aastha Kalra
from Delhi, Delhi
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receipt

Address:New Delhi, Delhi

My complaint is regarding my trip on 15th Nov 2014 cab no. DL1 RX 7123. I have already called the customers services thrice and requested them to mail the receipt . However every time they give some sort of stupid excuse and escape. I don't understand why do I have to waste so much time on such a small thing like this. You claim to be India's largest radio taxi cab, but if a small thing like this takes 3- 4 days I doubt if I can waste more...
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R
Rauni
from Sangamner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation at last minute

Address:Gurgaon, Haryana

I had booked an easy cab today (8 nov) my booking reference number is: A[protected]; from Gurgaon railway station to my residence. The booking was made at 2:37 pm. The cab details are sms'd 30 minutes prior to pick up time. At 9:15 when I hadn't got the details I frantically gave a call to be told that there were no available cabs. This was followed by an sms. If there were no cabs available could the same not be told to the customer before...
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