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Easy Cabs Complaints & Reviews

1.8
Last updated Sep 26, 2019
Complaints 223
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80
Unresolved
143
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Easy Cabs reviews & complaints page 3

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A
Anu dubey
from Hyderabad, Telangana
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Taxi driver called 25 minutes past pick up time and was arrogant

Address:Hyderabad, Andhra Pradesh

I booked a taxi for my spouse on 27th June for 10:30pm pickup from my home to RGIA airport. We waited for the driver to show up till 10:45pm and then drove ourselves to the airport. Driver called at 10:53pm. We told him we have already left and he said "then why did you call me ?" We have booked easy cabs several times in the past, but this was the first time that we got such an unprofessional service. If there is shortage of available...
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N
NandanG
from Ahmedabad, Gujarat
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Last minute cancellation; missed flight

Address:Mumbai City, Maharashtra

Authority, Reference ID : A[protected] This is CA Nandan from Mumbai. I had booked your taxi from Hiranandani to Domestic Airport for 3:15 pm - 20th June, 2015. However I received msg/mail for cancellation due to non-availability of cab at 3:07 pm - pls see the screenshot as attached !!! You know how it rained in mumbai causing water logs at many places and so as a precautionary step I had trusted on your brand. However a cancellation...
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R
Ritu13
from Mumbai, Maharashtra
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No Show after receiving confirmation

Address:Mumbai City, Maharashtra

I had booked a cab for 17th June on 16th June. The booking no A[protected]. I didn't receive the sms 30 mins before pick hence called on 17th June at 8am. They informed that they arranging the cab hence will send details however pick up now would be at 8.40am instead of original pick up time of 8.30am. At 8.25am I receive an sms stating my booking is cancelled due non availability of cabs. When I called customer car they informed they don't...
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C
C Devakumar
from Delhi, Delhi
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Non-compliance of service

Address:New Delhi, Delhi

My booking no. A01501230 for a cab at 7.40 am on 15th June from my residence to Airport Terminal 1 confirmed through SMS by the company. But the driver got change near the time and the next driver did not attend my 5 hectic calls. Finally I had to miss my flight. There is no response from the company....
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K
KUMARAM
from Kanpur, Uttar Pradesh
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CAB NOT Reached on time and missed the train

Address:New Delhi, Delhi

I have the easy cab last night for today morning 5 am for going to New Delhi railway station and reconfirm from their executive for confirmation of my booking he assure me that they are providing best CAB service and I will get CAB on time but when I checked with the driver so he was very casual and not boather about that I have to catch my Train and seems to be drunkne . When I asked him that I will miss my train if he was not pick me and...
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Address:New Delhi, Delhi

Dear Sir, On 20th May'2015, I have used car. I have travelled from Geeta colony to new Delhi Railway station. I was travelling with my 1 year kids. There was a bad foil smell in car. Due to this smell my child got vomiting. We asked driver to stop the car. He did not stopped car immediately. In the meantime, the child keep vomiting, although we have used some newspaper but still, the car seats get spoiled, we cleaned the car...
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Address:New Delhi, Delhi

Booking ref no:A[protected] I had booked a cab for 5.15 p.m.on 5 June and had received a confirmation sms with respect to the same.however no details as assured with respect to details of driver was received and after repeated follow-ups a sms of cancellation was received a d thereafter all my calls were left unanswered....
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M
maheeprabhu
from Mumbai, Maharashtra
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Extorting fares above the prescribed limits.

Address:Hyderabad, Andhra Pradesh

I have made above booking on the Net for a cab to be dropped at Sec' bad railway station from Narayanguda at 1930 Hrs on 24th May'15. A cab AP28VA0257 with Chaufffeur's Cell No:[protected] is allotted to me at 1850 Hrs on 24th. The Chauffeeur was demaning a min fare of Rs 350 for the trip and has disagreed to give a bill on request. I made 7 calls fm 1858 to 1956 owing to the urgency to the call centre. Each time the call was routed to...
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M
mani0617
from Noida, Uttar Pradesh
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Irresponsible drive. Whatsappin while driving...

Address:New Delhi, Delhi

Today dated 6/06/2015 we took easycabs from domestic airport at around 12:45 am. The easy cab driver (Model hyndai accent) bearing registration number dl. Ir. X.7071, the driver was using whatsapp while driving i mean literally reading msgs and even replying to them. He was not wearing seat belt and he even took his call while driving. This is ridiculous. I was so scared that he might just hit someone or somewhere as car was also on almost...
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D
dolly m
from Chennai, Tamil Nadu
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Rash driving

Address:Mumbai City, Maharashtra

This morning dated 13-May-2015 right from International Airport upto the Santacruz flyover, the Easy Cab driver (Model Hyndai Accent) bearing registration number MH.01.AM 2664, tried to cut my way atleast 4 times and each time after doing that he used to come right in front of my car and then see from the rear view mirror. For once I felt as if I was being followed. The driver was a young fellow, having wheatish complexion with slim to medium...
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V
vibha07
from Delhi, Delhi
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Inappropriate behaviour of cab driver

Address:New Delhi, Delhi

I had boarded an Easy Cab on 8th May, 2015 from Palam Colony to Shastri Park, New Delhi. I asked the driver to come to the pick up point. However, there was a truck parked in the middle of the road. I told the driver this was the route that we were suppose to take for another pick up however because of the truck being parked in the middle of the road we could take an alternate route. Hearing this the driver started yelling and raising his...
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A
Asha. M.K.
from Chennai, Tamil Nadu
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service not provided.

I had booked a cab from my residence to the Bangalore city railway station on30.4.2015. The booking was done online on 29/4/2015. the booking was confirmed. On 30.4.15 I received the details of the driver and the vehicle number at 3.49. the driver gave me two rings and cut the line. I immediately called him can gave him the booking confirmation number / the driver immediately said that the booking has been cancelled and he has been allotted...
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N
nupuranand1986
from Mumbai, Maharashtra
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delayed services

Address:New Delhi, Delhi

I have booked easy cabs for airport drop, the cab driver did not turn up and when i called to check his location he fooled me for 30 mins. I think i m done with this service provider, there are lot of options available in the market with cheap rates. Just stay away with this service provider. I have heard the issue of delayed from friends n colleagues but now i have my own experience MY booking id for dt 20 Apr 14:15 is A[protected]....
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E
etrigan7in
from Mumbai, Maharashtra
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abusive and violent driver.

Address:Bangalore, Karnataka

This has reference to my experience yesterday on 17 April 2015. Reserved a taxi number KA 01 AA 6546 driven by driver Parmeshwaran. at the outset when I asked him switch on the meter he refused and said that I has to pay a flat amount of 900 plus toll. I confronted him and said that toll is for coming into Bangalore and no toll for going to airport. He said since he had paid toll to come to pick me up I was liable to pay the same. I wanted...
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S
srijoy123
from Delhi, Delhi
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horrible service

Address:Bangalore, Karnataka

I booked a cab through Easy Cab on[protected] at 8:00 AM for dropping at Yasvantpur Rly Stn at 9:30 PM . I was given booking id[protected]. I was assured that cab will reach in time without fail. I enquired at 8.00PM and I was assured that cab will reach in time and I need not worry at all. I rang up at 9.00 PM. The call centre customer care executive told me that cabs are not available. In spite of my repeated requests he showed his helplessness...
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Jyoti Prasad Rajkhowa
from Shillong, Meghalaya
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Failed to deliver!

Address:Gautam Buddh Nagar, Uttar Pradesh

Easy Cabs failed to pick us up from NOIDA City Centre Metro Station today 8th April 2015 about 16.15 hours, though booking was confirmed on my mobile phone, by giving Booking ID =B[protected], cab No. DL1RY6020 and chauffeur's mobile number [protected]. I rang up the chauffeur's number several times, but there was no response. I waited for ten minutes, but no cab turned up. Consequently, I faced much difficulty in reaching my destined...
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V
Vam-c Narayana Dubbak
from Hyderabad, Telangana
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Pick up failed

Address:Hyderabad, Andhra Pradesh

I have booked for cab services from Easy Cabs on 6th April'15 to drop us on 7th early morning 4:15 AM at Airport. I was informed that I would be receiving an SMS for the Cab details 30mins before the schedule time. But never received an SMS till 4 AM. When called the customer service, they informed that I will be getting a call from the driver in 5mins, surprised to receive a SMS stating that there are no cab services at that time. When...
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M
Manoj Mawai
from Chennai, Tamil Nadu
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Pathetic Service by easy cab and mental harassment

Address:Bangalore, Karnataka

I have booked the Easy cab from lalbagh botanical garden to Hennur Cross and the booking as confirmed with the booking ID M[protected] and pick up time was 6 PM evening but when I called them for the contact details of driver at 5:58 PM on [protected] the representative from the Easy Cab told me that due to unavailability of the cab in the area the request is cancelled and after questioning about the cancellation he disconnected the call then...
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P
PITZ
from Ambala, Haryana
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Charging above the services & callous attitude of driver

Address:Bangalore, Karnataka

We hired a cab on 7th march 2015 from OFFICERS MESS, MEG CENTRE, Bangalore to BANGLORE AIRPORT.The vehicle no. Was 04D0381 .They charged us the fare of AC CAB but when we sat inside the cab we found that the AC was not working .When we asked the chauffeur to turn it on properly, instead of listening to us he argued and said nobody complained about the air conditioner of the car. He said its working.For a few moments I even felt suffocated...
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M
manoj9999
from Guwahati, Assam
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Not getting JP Miles for the bookings

Address:New Delhi, Delhi

Hi, It has been more than 2 months, I am writing continuously to [protected]@easycabs.com since January 2015 but there is no resolution on my query till date. Kindly help in crediting the JP Miles for the bookings, I made with easycab in the month of Dec 2014, Jan 2015 & Feb 2015 and now March 2015 as well. Dates on which Bookings Made are: a. 10-Dec-2014 b. 12-Dec-2014 c. 15-Dec-2014 d. 17-Dec-2014 e. 21-Dec-2014 f. 11-Jan-2015 g....
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