eBay.in Complaints & Reviews

(Paisapay id [protected]) november 2015 i purchased i phone 5s on ebay. December 2015 it's camera stopped working. I went to apple store for service. They denied as they said the phone is out of warranty and services are expired. But while i purchased it was clearly mentioned that it has one year sellers warranty. I contacted ebay and the seller but no body is responding. It have invested 30, 000 on it. Either replace the phone or make a compensation of it. The seller name is ankur sharma i have been tried contacting him past 6 months. I need your help i took the phone on emi i don't have anyother option please help me. Ankur's addresses is 13/3 dr pk banerjee road howrah
711101. My contact number is [protected]

Dear sir,
This is unfortunate to advise that the sony experia c4, imei no.[protected] that i purchased from ebay, seller sarf trading vide order no. [protected] on 04.11.2015 has developed touch screen problem. I submitted this at the local sony authorised service centre sree laxmi services, balasore, odisha on 31.05.2016. Although they have advised me that the defect is a manufacturing defect and promised to replace the touch panel within 7 days, they told verbally after 3 days that since it was a online purchase and the set was manufactured in hong kong they would not provide me any service even though there is warranty.
You are requested to advise me urgently how to get this service.
Regards
Sumanta panda
91-[protected]
Mail id: sumanta. [protected]@gmail.com

Sir Maine ebay se[protected] ko Samsung
Evo memory card combo 2 purchase kiya .
Item description mein likha tha ki ye memory original hai or iski warranty 100 years hai.
But Jo memory mujhe milli hai wo duplicate hai .
EBay customer care ko call kiya to unka bolna hai ki aap service center mein jaao.
But jab wo memory original nahi hai to main kaha jau.
Sir memory return Kerne mein help karo.
Sanjay singh
Mob-[protected]

Refer my mails dt, 20, 21, 22, 24, (Mail i.d [protected]@ebay.co.in), 29, 30, 31
may & 1.2 3 june 2016 on mail i.d. [protected]@ebay.com on
the above referred subject.
As you infomed that i had received replacemant. I am once again
informing you that I did not received any replacement, The receipt of
sending back of mobile on 27.5.16 at seller address as directed by you
has already been submitted to you. Since than the seller did not
pick up my phone. All was done under intimation to e bay. I never
know the Seller & it was ebay who introduced seller to me & I had
paid the money to ebay& not to the seller. The seller intimated that you can get refund through e bay.
Further in this regard, refer telephonic conversation held with your
officer named Ramji on 30.6.16 whereby he had informed me to sanction
the refund. but after 1 hour he refused to do so & said that seller
will contact you shortly to resolve the issue but neither seller
contact me nor picked up my phones. Are ebay is going to cheat me with the help of seller. it is once again requested to refund my money back. All documents have been submit to ebay in this regard

Regards
adesh
[protected]

I had purchased a nexus 6 outer glass from ebay. The product arrived in a broken state. On registering a complaint on april 16th they are yet to resolve the issue and are keeping on dragging it. I have provided all proofs and details but they are yet to give a proper response. I have to call them to find out the status of the claim every time and there is no response from them.

Hi all,

Please do't buy any product from ebay which is fraud site and which does not respon for ebay guarantee.

I faced this issue in buying the nokia 1100.
I got the product which i am unable to assemble as it is already damage and i fixed some and tried to swtch on which not happen.

Ame complaint i explained these ebay and called customer care no of times but no use.

Ebay is fraud company.

Regards,
Ubhash

I had purchased a digital camera from ebay.In with paisapay id: [protected] on 14/4/2014, model:dmc-s1gc-k, s/l:wh1da001303. But, they did not provide customer invoice and warranty paper, also that camera was a used one. I raised complaint at ebay.In, but instead of resolution they rejected my claim. From panasonic service i have to know that this product is a gray market product.In this wasy i have been cheated by ebay.In. I have done many communication with ebay, but they are not ready to provide support. This is a 420 cheating company, if my problem not resolved, i will file criminal case against ebay.In

I have paid payment online for vodafone mobile by online on 6 6 2016. After making payment i got confirmation of sucessful payment and below that god ebay.in gift discount voucher code which shows validation upto 31st May 2016.

Really surprised how come this happened as i know both the international brand of their terrirory.

I do not want anything from this but expecting rectification of this which making your kind brand misleading.

My id is [protected]@gmail.com and communication number is [protected]

I have purchased a mobile LG G4 on 24th april, 2016 for Rs 21, 999, the phone was defective and few features were not working so I send the product back on 24th may. After receiving the product after 20 days they are still saying that they are working on the claim and giving excuses about there so called "Processes". They are just giving deadlines and I think this is all way of buying time and frustrating customers so that they cannot get the refund.

Customer care executives are rude as hell (wait time is - 40 minutes), they think they are the owners and dont care whom are they talking to, No email replies (even the MD), no twitter replies. They really dont care about there impression.

I think this is all scam, please look into it and provide a solution

Paisapay - [protected]
Claim - 1960000
userid - pratik827

Regards,
pratik

I have ordered an symphony air cooler from ebay on march 2016. As per the listing it was with remote control. But while received the delivery on 22nd march 2016, i have observed that it is not having remote. I have reported this missing item to ebay. On receiving my complaint, ebay edited the listing and removed the remote control support option and rejected my claim saying that the delivered item is as per listing. I have requested to reopen the claim by providing the proof that, while my purchase the listing was clearly showing that it is having remote control.

Even after two and half months till now ebay is not resolved my reported case.

My ebay claim id:1819357
Item number:[protected]
Paisapayid:[protected]

Item No:[protected]Hamza massager); Seller ID: Saikripaenterprises; Date of claim opened: 04/05/2016.
1. Product received in damaged/broken condition through courier.
2. The product was not matching as per the specifications mentioned on the eBay portal.
3. Asked for replacement of the product.
4. eBay claimed that the seller has denied to provide the replacement.
5. Reson conveyed by eBay that the seller is not having the sufficient stock.
6. But the fact is, the product is still available online.
7. eBay personnel harrased mentally by calling at odd hours.
8. Recordings of the conversation must be available with eBay

I had ordered a vintage european retro heavy hollow butterfly chain necklace[protected] worth rs.140 paid through debit card with paisapay id [protected] along with another product (Other product arrived on expected date). The order confirmation mail notified expected delivery date to be 30 may - 31 may. When i attempt to track order, the item number as well as the paisapay id fails to be detected. I demand immediate action. Either initiate a quick refund or delivery of my product. I have the necessary confirmation mails and messages from your side.

Mypaisapay id [protected], claim id-2040584,
A duplicate samsung phone delivered to me as both sim imei number is same by checking *#06# and also different from box and panel imei number.5 different imei number on phone panel and box. Charger is duplicate and there is no headphone. As my claim rejected by ebay visited samsung store and they told this is duplicate samsung mobile please go to consumer court.
Refund my money asap otherwise i should go to consumer court.

Thanks
Sneh
[protected]

Sir, i bought a logitech mk215 wireless keyboard and mouse combo,
The creation date was 12 apr 2016, txn date was 03 apr 2016,

The shipping details are:

Courier name: blue dart
Airway bill details: [protected]

I got damaged product and i return it for replacement, but after few days a customer executive fom ebay called me and told that seller not contacted with us so, we will give you the poduct value 899 in demand draft. But after few days once again a customer care executive from ebay called me and said, there arising spme problems with your mailing address, so i[censored] change it in 30 mints, then i will send u the demand draft, i changed, but i did not get my demand draft, sir please help me and send me my money.


Claim id: 1877167
Paisapay id: [protected]
Item number:[protected]

I had bought a Lenovo Ideapad 300 laptop from ebay worth 40, 999/- paid via PaisaPay under eBay guarantee which says refund/replacement in 30 days. I received a damaged product on 27th May 2016 which was chipped at corner and charger did not have the earthing point at all. I immediately raised a refund claim request on the same day. Not only the product was damaged but also did not prove its ingenuity on Lenovo site. I had sent them the pictures of the damaged laptop and all other information required. It has been 9 days now but there is no progress regarding this request.

We had been calling customer support since 5 days but there is no proper response from them except for request is in progress. Nor anybody came to pick the product back. Below are the details:

Product name: Lenovo Ideapad 300 i7 6th gen 8gb RAM 500GB HDD
Product delivered on: 27th May 2016
Refund raised on: 27th May 2016
Seller name: Max global technologies
Product S No: PF0FFBC9
Model no: 80Q7
id: 80Q700KWAX
Amount paid: 40, 999 via PaisaPay

Kindly take an action on eBay for I want my money back ASAP since 41K is not an easy amount for me.

Hi I am Abhishek Tomar, ([protected]@gmail.com eBay.in id) one worst day of my life I decided to buy something from the worst of all online websites eBay.in I wanted to buy MiBand 1s, and I bought when I received itpaid in cash 1399/- it was not what I asked for, the seller sent me miBand 1 which cost only 700 rs but I wanted 1s which he listed at 1399/- I called him he said you raise a claim in eBay and you'll get ur money back. Then I returned and eBay people said you will get ur money back within in a week. I have called so many times now its been 3 months nothing is received I talked to seller eBay has confirmed to me seller has returned amount. And they promised me 100 times I will get my money back. Every week I call them and they just give me false promises. Ebay is harassing me by not returning my money

Item Information

Claim ID: 1835990
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: offermate
Date claim opened: [protected]

These are details kindly help me I need my money back

Sir
Ebey.In se mene samsang ki 32 gb memori card li..
Jo card maine book ki vo nahi di uske badle dusri di wo bhi kharab hai...
3 mahine ho gaye aaj kal karke vo drama kar rahe hai.
Iske saanth invoice bhi nahin di.
Jab bhi call caro to draama suru kar dete hain...
Sir vo product ko change bhi nahin kar rahe hai or na hi koi risponc de rahe hain.


Sir pl cuch kijiyega

I brought a sd card 64gb from ebay, turns out it was a fake chinese replica, so i tried to contact ebay but its been impossible to talk with their coutomer care executive.before buying this product i was able to contact them very easily but after this they were simply not answering the call, i tried to resolve the issue using the paisa pay guarantee but the claim is pending for more than 2 weeks now

Hi,

I have paid Rs. 788.64 from my paytm wallet through BillDesk on 3rd June 2016 around 9:30 pm to purchase few Aquarium items. The transaction was confirmed by both paytm & BillDesk. The transaction ID was GPT[protected].

But there has no order had been placed on eBay portal and the payment was shown unsuccessful.

I have contacted eBay customer care many times but the phone was put on hold for hours. Sent mail two times, no responses till date.

I am very much disappointed on this. Request to either help me to place the order or refund my money to my paytm wallet.

Regards,

Kalyan Datta

I have pay 04/06/2016 to ebay through your billdesk from icici bank
Rs. 11490.00. Your site shows that payment unsuccessful but it was deducted from my a/c. Please refund my amount immediately. My a/c number is[protected]. Transaction reference id is [protected]. And amount is rs. 11490/- was tranferred to your a/c. I hope you do the needfull...