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eBay.in Complaints & Reviews

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Updated: Feb 24, 2024

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Address: Thane, Maharashtra, 401303

Website: eBay.in

Hi There,
I bought a laptop Dell inspiron 3543 from ebay. Its going to be around 2 months but I have not got a resolution for it. I raised a claim for return because the laptop has got some issues, I have called these people multiple times but they are so lazy to take any action on it. First of all, ebay customer service is pathetic, whenever you call, you have to wait like hall to get to talk to these people which is so frustrating. After somehow if you get to talk, you again explain the whole issue and status emails the same. I have wasted my so much tie just following on my claim but still there is no resolution given by them.
I see many customers have complaint about ebay india. My claim id is 1865877, ebay if you can read, just be sensitive towards your customers and resolve the claim at the earliest.
Consumer forum- If you can take some action considering large no of complaints, it would be a great relief for us.

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 7, 2016

Verified Support

Dear gunjantiwari,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Kolkata, West Bengal, 700054

Website: ebay.in

The ebay customer care cannot resolve anything. Every time i call ebay helpline and they play music for me. The only thing left for me to do now is to file a case in the consumer court to get my money back as also claim compensation for all the harassment.

Ebay account number: malayghata2009
My phone number: [protected]

Case1: i pay 3 times of rs: 3, 858.57 for “intel pentium g3240 haswell dual-core 3.1ghz lga 1150 desktop processor” on 03/06/16 but order booked only once.
First time through payumoney on 02/06/16. Amount is deducted but order not booked.
Second time through sbi debit card of account number [protected] on on 03/06/16. Amount is deducted but order not booked
Third time through sbi debit card of account number [protected] on 03/06/16. Amount is deducted and order booked.
Seller: theitwares
Contact details
Name - rahul varma
Tel - [protected]
Email - [protected]@theitwares.com
I tried to contact seller but no response. After some time at 11:22 on 04/06/16 a call from 91-[protected] come and he said that he want to refund my payment. (He has some information about my payment like two times i pay from sbi and one time from payumoney. So suspect that it was seller contact number). He asked me to give my debit card information. I give him all information like card number, validity cvv. Then he asked to give otp from my mobile. The massage was. “to pay rs. 4999.00 to www account fr, use otp. Beware! Only fraudsters ask otp on phone. Otp is 212273. Don’t share with anyone.” i share the otp because i know that my balance was below 4999. He again send me otp for 4999. Then for 4800. Then for 2000 and this time i disagree to share otp. This is a fraud and a cyber crime.

Case2:
Item : samsung evo 32 gb micro sd sdhc class 10 memory card with warranty
Paisapay id : [protected]
Item id :[protected]
Claim id : 2006422
Seller id: vijaysingyada-0
Problem: the above item was not working so i claim a return and refund request on 21 may 2016 but no response from ebay.

Case3:
Item : orignal samsung 32gb + 32gb combo microsd memory card evo class 10
Claim id : 2045115
Paisapay id : [protected]
Item id :[protected]
The above item was not delivered and refund was approved but no refund i have got.

eBay.in customer support has been notified about the posted complaint.

Jun 04, 2016

Updated by malayghata2007 The ebay customer care cannot resolve anything. Everytime I call ebay helpline and they play music for me. The only thing left for me to do now is to file a case in the consumer court to get my money back as also claim compensation for all the harassment.

Ebay account number: malayghata2009
Phone number: [protected]

Case1:
I pay 3 times of Rs: 3, 858.57 for “Intel Pentium G3240 Haswell Dual-Core 3.1GHz LGA 1150 Desktop Processor” on 03/06/16 but order booked only once.
First time through payumoney on 02/06/16. Amount is deducted but order not booked.
Second time through sbi debit card of account number [protected] on on 03/06/16 . Amount is deducted but order not booked
Third time through sbi debit card of account number [protected] on 03/06/16. Amount is deducted and order booked.
Seller: theitwares
Contact Details
Name - Rahul Varma
Tel - [protected]
email - [protected]@theitwares.com
I tried to contact seller but no response. After some time at 11:22 on 04/06/16 a call from 91-[protected] come and he said that he want to refund my payment. (He has some information about my payment like two times I pay from sbi and one time from payumoney. So suspect that it was seller contact number). He asked me to give my debit card information. I give him all information like card number, validity cvv. Then he asked to give otp from my mobile. The massage was. “To pay Rs. 4999.00 to WWW ACCOUNT FR, use OTP. BEWARE! ONLY fraudsters ask OTP on phone. OTP is 212273. Don’t share with anyone.” I share the OTP because I know that my balance was below 4999. He again send me otp for 4999. Then for 4800. Then for 2000 and this time I disagree to share OTP. This is a fraud and a cyber-crime.

Case2:
Item : SAMSUNG EVO 32 GB MICRO SD SDHC CLASS 10 MEMORY CARD WITH WARRANTY
PaisaPay ID : [protected]
Item id :[protected]
Claim ID : 2006422
Seller ID: vijaysingyada-0
Problem: the above item was not working so I claim a return and refund request on 21 May 2016 but no response from ebay.

Case3:
Item : Orignal SAMSUNG 32GB + 32GB COMBO MICROSD MEMORY CARD EVO CLASS 10
Claim ID : 2045115
PaisaPay ID : [protected]
Item id :[protected]
The above item was not delivered and refund was approved but no refund i have got. so please initiate for refund.

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eBay.in Customer Care

from Delhi, Delhi

Jun 8, 2016

Verified Support

Dear malayghata2007,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Mumbai City, Maharashtra, 400063

Website: wwww.ebay.in

I had bought micromax unite 2 a106 - tempered glass from ebay.In before 1 month.
But bcoz of damage product i had made return request and aproved my ebay.
Its cost was 103 rs.
They told it will come in the form of dd to your adress within 12 -15 days.
But its more than 20 days gone they didnt shipped it and they are telling ti that it is not generared.
O i m requesting you to plz help me regarding this.
Thank you.

Sep 4, 2017

Complaint marked as Resolved

...

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 6, 2016

Verified Support

Dear shubhamdsr,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

S

shubhamdsr

from Pune, Maharashtra

Jun 9, 2016

Dear sir,
My email id is - [protected]@gmail.com
PaisaPay ID: [protected]
Claim ID: 1964781.
Its been 1 month gone that i had made tHis transaction.
Your had closed my claim and told me that your money will refund in the form of dd.
But but till now i didn't got any dd or any detail about dd.
I daily contact to your customer support team but they alway tell me wait for few days we are processing your claim.
So i m requesting you plz help me.
Thank you.
Call me on [protected]

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My order id (Paisapay id) is [protected].
Claim id : 2036919
Item id :[protected]

I placed an order for asus zenfone 5 battery for rs 450. But they sent a wrong duplicate battery. I have already requested for return of the product but the company is not at all responding. Please take back this battery & refund my money.
Email: [protected]@gmail.com

+1 photos

Jul 27, 2016

Complaint marked as Resolved

refunded money.

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 6, 2016

Verified Support

Dear ricks bh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Kapurthala, Punjab, 144402

Website: ebay.in

Hi am sameer. It was listed on 28 may that an jbls synchros reflect was on sale (Limited period offer - black) at rs 400/- original costs around 5000/-. I ordered because the screenshots were like real. Now that i received an fake product and after speaking to ebay consumer care they i need to get a official jbl letterhead for earphones stating that my item is fake. Ridiculous. Without letter i am done and no refund guaranteed (At least). How in the world i go to jbl for letter head to prove i am right. They don't have time for losers like who buy products from ebay.In. Was it my job to verify product genuinity before buying with absolutely no power? I was fooled by ebay how? Example:just write iphone 3g 12months warranty and a buyer (Obviously, loser) buys and when found fake they want me to go to california for apple's letterhead for proof that it's fake.

Go and tick warranty and there it is now ebay assumes it under warranty. No help. Meanwhile seller deletes his account and flew away with my money.

Common? Earning money and market share should be your least concern. Without consumers you are nothing.

+4 photos

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eBay.in Customer Care

from Delhi, Delhi

Jun 6, 2016

Verified Support

Dear ksameer,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

M

Mudit Chaudhari

from Lucknow, Uttar Pradesh

Oct 23, 2016

Hey is there spund quality good?

Mudit Chaudhari's reply, Oct 23, 2016

Sound*

eBay.in Customer Care's response, Oct 25, 2016

Verified Support

Dear Mudit Chaudhari,

We request you to share your exact concern with us so that our team can help you for the same.

Regards,

Team ebay

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Address: Mumbai City, Maharashtra, 401303

Website: www.ebay.in

Dear sir/mam,

I ordered xiaomi redmi note 3 (Gold 32 gb) 3gb ram phone rs 15484/-on ebay[protected] and received on[protected]. I visited mi service centre at jb nagar andheri mumbai due to sim 1 was not working in this device and showing no sim card. First time mi service center engineer refused to provide service to me because i have purchase this device from ebay. After my request he checked the device and told me that there is hardware issue and he provided els report to me where he mentioned pcb issue need to replace.

I called up ebay for replacement they said they need doa letter from mi. Again i visited to mi service center but mr. Neeraj (Manager) told me they do not provide doa letter to customer.

Again i called up to ebay customer care but they told me that they require in writing. So i send email to mi service center that if they are not providing doa letter then give me in writing & mi service center provided mail on the same day & i have forwarded this email to ebay but they are not giving me refund.

Hope you will understand my issue.

I have shared mi service center els report that mobile having pcb issue documents.

I have already forwarded els report, email conversation with mi service center and incident report to ebay but still they are not giving refund

Claim id: 2015183
Paisapay id: [protected]
Item number:[protected]
Seller id: buyhutke
Date claim opened:[protected]

+1 photos

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eBay.in Customer Care

from Delhi, Delhi

Jun 6, 2016

Verified Support

Dear Dharmesh Kumbhar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

D

Dharmesh Kumbhar

from Mumbai, Maharashtra

Jun 14, 2016

Dear eBay Team,

Now how many days required to resolve this issue. Its more than 20 days.

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Address: Surat, Gujarat, 395007

Website: www.ebay.in

Ebay is not just third it's worst ever shopping site.

Bane ebay in india.

I get a factory defected item. Then also i have to wait atleast 1 month for getting replacement or refund.

Is it fair?

Customer service "your call important to us please stay on line... 35 minute — "all are representative are assisting other members your call answered shortly " — 35 minutes — 40 minutes".

I want to say lots of abuse words ceo of ebay.

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 6, 2016

Verified Support

Dear Shailesh M Lathiya,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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Address: Bangalore, Karnataka, 560078

I have give order of camera lens on 27th may the Feb. The item was supposed to be deliver on 30 th may but still item has not been shipped. Please help me in receiving the item or refund my money moreover date of delivery is showing 22 nd June. I am frustrated with the customer care service. No one is picking the call and keeping on hold for more than 45 minutes.

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 3, 2016

Verified Support

Dear Majid1987,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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Address: Mumbai City, Maharashtra, 560040

Website: eBay

Dear sir
I can see that you have already been refunded by ebay for this purchase through the ebay guarentee claim that you have opened.
Please check the claim outcome:

Dear vishwa, this email is regarding the claim 1961580 raised for the below item: - item name: sony dlc-he20hf 2m 1.4 hdmi 3d cable sony hdtv ps3 xbox 360 high speed 1080p : - paisapay id: [protected] - seller id: jenupy2j - reason of claim its not working properly: we tried to contact you on your registered number [protected] on 09/05/16 at 2:40pm but the number was unreachable, we are pleased to inform you that we are approving your refund request in form of ebay coupon. You will receive a coupon of 110% of item value. Your coupon will be sent to you on your registered email address within 7 to 10 business days and the validitiy for which will be 3 months. Do check our email in junk/spam so that you dont miss this coupon! Note: sundays and public holidays are excluded from working days. We look forward to your next purchase on our website very soon. Thank you for shopping on ebay! Regards, ram kapil claims team

Kindly check this information in the claim details on your purchase.
Kind regards
Electrotop trading.
I received this message from ebay but till now no response or any mail.

eBay.in customer support has been notified about the posted complaint.

Jun 02, 2016

Updated by vishwanath tdl I have purchased a HDMI OF SONY Seller "jenupy2j" has shipped item "Sony DLC-HE20HF 2M 1.4 HDMI 3D Cable Sony HDTV PS3 XBOX 360 High Speed 1080P" (Item ID:[protected] on 06-May-16. But product not working... I tried to replace but no response from seller... hope you solve it...

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eBay.in Customer Care

from Delhi, Delhi

Jun 3, 2016

Verified Support

Dear vishwanath tdl,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Mumbai City, Maharashtra, 400029

Website: www.ebay.in

I bought a sling shoulder bag worth rs. 780 from ebay.in, but they send me a totally different bag which was shown in the site. they cheated me, i called ebay customer care many times and submitted ebay guarantee claim but they didn't reply at all.i am totally frustrated with ebay service. the customer care doesn't pickup the call. now please help me to get my money back. please please help me.

+2 photos

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear Robin Jose Tigga,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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Address: Mumbai City, Maharashtra, 400071

Website: www.ebay.in

I ordered 2 memory cards of 32GB, In that i received only one memory card that is also in non working condition or we can say duplicate companies product.
After that i was call many times to the ebay customer care service, they are telling mi your complint is raised, but still date i dont have receive my refund or any reply from them.
Ordere No. [protected]

Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 3, 2016

Verified Support

Dear Membar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Banaskantha, Gujarat, 385001

Website: Ebay

I had received my lenovo zuk z1 mobile through ebay on 25th may 2016.two days 25 and 26 th may it will work completely but after that it will not work i mean it will go in airplane mode automatically and mobile was lost the network and also mobile got heating during charging and playing games.regarding this matter i will contact the person whose number is shown on my bill his name was sanjiv kumar.when i was asked him for replacement of my mobile, he was told me that our company is not take this mobile return. So i suffer from that to till date but company can not solve my problem.this was my big mistake that i was purchase mobile through ebay.

Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear rajgorsharad,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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Address: Bhopal, Madhya Pradesh, 462026

Website: ebay.in

Dear Sir/Madam,

I am extremely sorry to report that I had a very bad experience of purchasing an item through ebay online shopping portal.

Recently, I had bought a MAGIC SING ET 25K KARAOKE MICROPHONE MIC from ebay for Rs.10499.

The day which I had received the product, I filed a refund for it as the product was absolute of no use. The karaoke provided with it was fake and instrumental not the original karaoke.

In first place, when I called ebay they assured me that they will contact the seller and will convey my grievances and would process my refund in a week.

After 4 days, I again received a call from ebay customer support and they said that they are extremely sorry but they will not be providing me any refund and they closed my claim giving me the reason that seller do not come under ebay guarantee for this product.
Here is the email id of the executive that contacted me from ebay:- [protected]@tpa.ebay.com. I asked for his name but he said he'll send the information via email

Please provide me legal details so as I can raise a complaint against this shopping portal for not allowing buyer to refund the product inside certain duration. In first place it had shown that seller would accept the return withing 15 days of deliver.

Please help me out to achieve proper settlement against this.

Yours Sincerely,
Shivam Sinha
[protected]

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear shivirajnish89,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

S

shivirajnish89

from Jabalpur, Madhya Pradesh

Jun 4, 2016

Paisa PayID :- [protected]

Thanks

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Address: Raichur, Karnataka, 584101

Website: Online shopping site

I ordered this memory card and i make payment but now 10 says have been passed. But still the product was not dispatch. I want this product. Now with out saying any reason eBay saying me after 7 days my payment will come back to my account! What rubbish is this. After receiving the payment. How could they decline our order after 7 days. I want this product and my number is [protected] and register id is [protected]@gmail.com
PaisaPay ID [protected]

And now they showing this (Item deleted or archived. Contact customer support.
[protected]
What should I do now.

+3 photos

Jun 14, 2016

Complaint marked as Resolved

Now after keeping my money for 22 days they just refund my money. What is this I want product

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear Hafeez Ghouri,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

H

Hafeez Ghouri

from Idukki, Kerala

Jun 11, 2016

9 days passed after eBay comment but still no response and no contact with eBay. Fake reply is this

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Address: Hyderabad, Andhra Pradesh, 500045

Website: ebay.in

I have purchased samsung 32gb memory card in ebay.in, i have received that product was 21 may 2016 that samsung memory cards are damaged that is not worked. i have raise a claim on 22 may 2016 i have a replacement. till date ebay is not responding i have send many mails to ebay but not responding . memory cards claim id :2009274 paisapay id:[protected] tilldate that is 1 jun 2016 not respons. on 22 may 2016 one massage was displayed i, e your claim was yet to me prossed in today i, e 1 jun 2016 itself same massage was displayed

eBay.in customer support has been notified about the posted complaint.

Jun 07, 2016

Updated by n sai prasad claim id :2009274 paisapay id:[protected]
i have raised a claim on 22 may 2016 but not solved my problem its around 15days completed. how many days i have to be waited, if your not solved my problem with in 2 days i will complaint on consumer court. ebay was not responding my massages, solve my problem immediatly

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear n sai prasad,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

N

n sai prasad

from Hyderabad, Telangana

Jun 6, 2016

claim id :2009274 paisapay id:[protected]
i have raised a claim on 22 may 2016 but not solved my problem its around 14days completed. how many days i have to be waited, if your not solved my problem with in 2 days i will complaint on consumer court.

N

n sai prasad

from Hyderabad, Telangana

Jun 6, 2016

claim id :2009274 paisapay id:[protected]
i have claim raised on 22 may 2016, but not responding. around 14 days completed. my problem are solved or not. what are the process of my issue? immediatly solve my problem otherwise i will complaint on consumer court

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Address: Mumbai City, Maharashtra

Website: ebay.in

Team

order details - Paisapay ID [protected]

I have had a very bad experience with ebay services. I ordered Moto x play mobile from the website ( as i couldnot find the same model i wanted in amazon, snapdeal - these are the websites i usually prefer for their amazing services) Unfortunately i ordered from Ebay. The product arrived well on time. It was a cash on delivery order for 17, 990/- and the packaging was mentioned as Moto x play. After opening the package i see i have received an older model of Moto x xT1052. So i decided to replace my order. I called Customer care[protected]
mentioned everywhere in websites for 3 continuos days but always the numbers are busy.
I cannot contact the seller nor replace it online as I logged in from Guest account so no trace of ordering the product. I wrote a mail to the details mentioned in my invoice -
'[protected]@youdeals.in'; '[protected]@ebay.com; '[protected]@ebay.com'; '[protected]@ebay.com'
I didnot get any reply back from any of the sources. I tried calling on the number of Rithika Singhal - [protected] (Number provided in invoice ) But the number was switched off.
Tried reaching ebay india facebook page and told them the issue but they have not come back with an update.
I am getting really frustrated as due to urgency i had ordered a phone, but now i have paid the amount without getting the thing i ordered. This is raising an issue as none of the other customer service is as bad as this.
Nobody to get help from ebay and neither anybody is coming forward for help and i am stuck here without knowing what to do,
Such e comerce business exist to dupe people. Customer Care service is a type which is busy 24*7. Please help.

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear Sanghamitra_1989,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

S

Sanghamitra_1989

from Mumbai, Maharashtra

Jun 2, 2016

Team

With the kind of service you have provided we cannot be assured. I will make sure none of the people i know ever use the worst services of ebay. HIGHLY DISSAPOINTING.

S

Shahistathakur

from Mumbai, Maharashtra

Jun 23, 2016

Dear sir,
I had ordered lenovo a7000 battery from ebay but had received some others product the
Seller "geteasy10" had not shipped item "best qlty lenovo a7000 bl243 K50-T5, K3 notE battery 3000mah" (Item ID:[protected] product is not the same and I am not be able to login the id as had ordered the product as a guest user.
Kindly replaced the item or else refund my money back.
Regards,
Shahista pathan

Wrong product delivered - Comment #2481032 - Image #0

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Address: New Delhi, Delhi, 110024

Website: ebay.in

I have made a purchase on ebay web site.First have pay by my net banking but after the payment they showing payment was un successful then i am trying to pay by my credit card and then my payment was successful .when i check my account i saw that they deducted money from my account also...

my transaction id is-Dear Customer,
Thank you for banking with ICICI Bank.
You have made an online payment of INR 908.0 with Transaction ID [protected] towards payee Bill Desk from your Account XXXXXXXX8562 on May, 31, 2016 at 23:56 .

Aug 5, 2021

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eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 1, 2016

Verified Support

Dear Subhendu Barman,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Mumbai City, Maharashtra, 122002

Website: www.ebay.in

Dear Sir,

After much deliberation, I am writing to you. Please note that after many consecutive exchanges, emails, follow-ups and subsequent filing claims, nothing productive has come out.

I have had two claims lodged with the Ebay company and both unresolved till date. Please find the details below.

Claim ID : 2004636 PaisaPay ID : [protected] The seller finally delivered the product which was counterfeit and does not function. It was also an incomplete order after 2 months.

Claim ID : 2003114 PaisaPay ID : [protected] I was assured by the ebay team that the money would be refunded. But nothing much has happened on this account either.

I am quite sure that Ebay is harboring these erroneous fraud sellers with no protection to its customers. Moreover there support number is not reachable and there is no email service in place for grievances like these.

Thanks
Abhimanyu

Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear Abhimanyu Mukherji,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Rajkot, Gujarat, 360001

Website: EBAY

I purchase samsung 32gb evo memory card thrue debit card my amont is deducted for 50 memory card and i reacived only one memory card and its also duplicate then i contect custemer care 10 times but no good response from ebay please help any responsible person, and i also provide all prof to ebay.

Requst id-1975255
Paisa pay id-[protected]
Contect=[protected]

Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear Vijay Bhayani,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Address: Lucknow, Uttar Pradesh, 226001

Website: ebay.in

I paid Rs 300.00 for samsung 32gb Evo micro sdhc memory card to ebay.in by online payment ID [protected] dated 21 may, 2016 and the product delivery was expected between 25may to 27 may 2016. But not delivered the product till today, while i have talked to company customer care number but no response. therefore please take neccesary steps to deliver my product soon. thanking you.

+1 photos

Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

May 31, 2016

Updated by nit1986 I ordered 32gb samsung memory card in 300 Rupees on date 21 may 2016, payment mode online .so i pay sbi online banking.and product delivery date 27 May 2016 But not information about product.i am very shocked to fraud ebay.I contact ebay custermercare but not respond y call .

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eBay.in Customer Care

from Delhi, Delhi

Jun 2, 2016

Verified Support

Dear nit1986,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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