eBay.in Complaints & Reviews

I have booked an order to e bay company on 9.5.2016 for K7 Total Security Software on advance payment of Rs.206/-, being cost of the item.It was intimated to me by the company through E-Mail as well as SMS to mobile that the material has been shipped on 10.5.2016 and will be delivered latest by 19.5.2016. On10.5.2016, the seller named
csippu94 has sent an e-Mail stating therein
the Key No. of the software as KBC1V-B0BD-0A22-0F26-5C2A and Vendor ID-0.
Since the key number stated by the seller
later confirmed fromK7 Company over phone that it is fake number, I sent intimation to e-bay on the matter.But the
company on return sent me a E-Mail that the item has been delivered.I denied receipt of the item and lodge a complaint either deliver the item or refund the money paid for the purpose. The company was also contacted over phone twice to apprise. I think the company is cheating &looting public money likewise.Strong
action should be taken against the company forthwith.
DETAIL REFERENCES:-
ItemNo.[protected]
Paisa pay Id: [protected].
Seller: csippu 94.
Claim ID 1992790.
the position.But no action at their end.

Iam ordered samsung 32gb sd card in ebay website through guest account from below email id & paid money through visa debit card but order was fail & amount is deducted from my bank account. Please refund me that amount to my bank account or place the order what i am booked. Please provide solution as early as possible
Name-abhishek
Email - [protected]@gmail.com
Phone no.[protected]

Ebay has taken my money and deos not delivered my product. i paid 295 for shoes booked on 3 may and delivery promised was 10th may its been many days and still I havent received the product neither money .customer care does not give any satisfactory answer except to wait.such a cheap and false company never ever I will buy anything from this ebay ugly unehthical and false american thief company

I have ordered samsung micro sd microsdhc 32gb memory card class 10 evo (Item no:[protected] on 21st may against paisapay id [protected]. Payment of inr 425 was made through citi bank debit card. Yesterday i got a mail from ebay saying that "item deleted or archived. Contact customer support."
"since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case. You can learn how to do this, plus find timelines for opening cases, at:
http://pages. Ebay.In/help/buy/item-not-received. Html#resolution"

Although there is an dispatch details of dtdc updated in site. The awb no is updated as courier name dtdc airway bill number z90288025


I have called ebay yesterday (23-may-2016) and i told them what happen as i am unable to track that z90288025 in dtdc site. Ebay customer care team told me that it will update in dtdc site shortly. Till now it has not updated in site. Now i called the ebay customer care today (24-may-2016) again and i told the same thing. But today they are saying that the seller has updated wrong dispatch information in site and i won't be getting the delivery. Then i asked them to initiate the refund process. But they are telling that i need to wait for 7days and call them again. Why should i call them every time. The interaction id is 1-[protected].

The way ebay is cheating customer is really pathetic. I want my refund immediately.
I am attaching the screenshot.

Hi this is karthik as i have book a earphones in ebay.in of rs175 i have applied a coopen of 175 and the product is cancelled by seller and i didnt receive my money back i have raised a claim on 20 april till today 24 may i didnt receive i called ebay asking reason they said now on 22 may the coopen has been expired they did not give me code till i cal them is this the service you provide

I have paid 975 (after applying coupon code)through net banking of vijaya bank for Tata sky HD set top box but payment server showing that "host is not available, try after sometime" but I received a debit message from my bank. Even I called many times to eBay customer care but nobody received my call. Plz resolve this issue. My mail ID is [protected]@gmail.com . I used this ID for register in ebay for buying Tata sky which is mentioned above.

I am sorry to say but i have observed ebay as a site which uses customer money through online purchases and do not care any more.
I have ordered through paisapay i'd [protected] an air cooler item no.[protected] on 30th april 2016 and finding no movement i sent an email to concerns that till 6th may no movement is observed. Immediately i got an email stating the product is been dispatched on 7th may and awb is mentioned saying will be delivered on or before 22nd may. When i checked the status on 18th may it shows it is delivered so i raised a complaint on ebay guarantee claim i'd 1997557 same day but no one is worried
Today called the customer care they saying today sunday we will come back latter. This is not at all acceptable being as a consumer.
I am really disappointed with such behavior of a company like ebay.
This forced me to put my concern to ebay global as well as in consumer forum and other social sites for people to be aware and avoid ebay for their purchases.
I hate such unethical company in india making their business to build their profits. Very bad. Request for justice n payback against customer harassment. Company n seller should be punished.
Ratan arya
Mob: +91 [protected]

Hello sir i have placed the order on ebay to which i recieved 32 gb samsung memory card which is totally duplictae nd not working to which i inform ebay nd which ebay speaks they will refund but not yet recieved from 1 month. Please help me to do refund. Even i saw to much complaint against ebay written by customer but none of these complaint are resolved yet for thier refund. Please take serious nd strict action against ebay this fraud website this website has been taking money from all people nd will not give products or if given then products may be damaged or duplicate please take action on this fraud website nd even within seeing few days i will give this notice to media nd then put file in consumer court for 420 nd more cases. This is my claim id for ebay nd paisapay id.
Claim id : 1920710
Paisapay id : [protected]

I buy a samsung evo 32 gb memory card from ebay. When i put memory in system first time to format it for use. It did not format. Now tell me what to do. I am not happy with your service. And when i recieved my memory card dilievery boy apply extra charge from me which i pay at order time. Please resolve my problem. My name is altmas quraishi. If you have any suggestion to rwsolve my problem then tell me. If you did not have any thing then please take return your product.

I am struggling to get replacement or refund my product paisay psy id [protected] i have purchase an itome which was not as per description i have contacted customers care several time all that they sey that they are looking after the case and will call back with in 48 hour i am got cheated by eBay beware eBay site snd never buy from eBay this is the third time i was cheated in eBay eBay is fraud

My name is vanidhasan, i have booked samsung memory card 32gb, not working properly. I was given return request but not responding.

PaisaPay ID [protected]

Claim ID : 1887448

Item Id:[protected]

Seller Id: sukanysatput_0

Courier name: FIRST FLIGHT
Airway Bill Details: M991Z2895449

From EBay[protected] we got a mail as


An eBay Guarantee* claim has been opened

Hi vanidhasan,

We regret that your experience with your purchase was not satisfactory. We have noted your request under eBay Guarantee* and the seller has been notified about the claim and we will shortly update you on the status. While we work towards resolving your claim, we request your patience and understanding.

Click here for more information.

Here are the details of the claim -

Reason for claim :Item not working/broken

Desired resolution :I want my money back
Item Information

Claim ID: 1887448
PaisaPay ID: [protected]
Item number: [protected]


Mobile : [protected]

Worst customer support i brought note 4 on 24th april.. I got phone without invoice when i visited service center for warranty lookup they told me this phone left with 3 months only and with valid bill.. Lol.. I put complaint they told me 3 days after 3 days i put a request again this time they said it gonna take 7 days and finally after day it was 10 day more lol.. At the end they ended up with.. "sorry for the inconvenience caused to you.. We are extremely sorry for this but ebay grantee is for 30 days" annoying service and pathetic service

I was to be getting Rs.7586.85 on 5th May 2016 for the item I've sold i.e. the Lenovo A6000 Plus on eBay whose Paisapay ID is [protected]. I received a mail on 4th May near about 7 PM that My Remittances are on hold and the hold will be removed if I Send the Signed POD i.e. Proof of Delivery to eBay. First of all it was hard for me to get the POD, but somehow I managed to get it. I have sent the POD to ebay in the email [protected]@ebay.com on 19th May at 8:19am. But still now the remittances are on hold. I tried to contact the customer care on phone but it says that all the members are suggesting other members for the call. Moreover I've sent them an email about this issue two days ago i.e. on 21st May 2016 but they haven't responded me. It was written that they will respond me within 48hrs but it has been more than that. I want my remittances to be removed from hold as soon as possible.

Fashionite13 jewellery :- american diamond pearl drop jhumki earrings

I bought this item on 2nd of april 2016. After waiting patiently for the delivery for 15 days, i got to know that purchase got cancelled by the seller (Reason best known to them). Now the real dilemma starts, till today 23rd may 2016, i am waiting for my refund.

I called multiple times to their customer care (Don't forget the wait period for 15-30 mins on phone), all they come up for "wait for another 5 days" (Frankly these "5 days" never came. The amount is so pity (In term of money) that i feel so nonsense to mentioned it.

Now i am totally frustrated with ebay and logging this complain, lets hope, if this help few other customer like mine.

Service request # 1-[protected] (As given by one ms. Nidhi (Floor supervisor - ebay customer care)

I purchased a product on ebay & the same was faulty & i opened a claim wide ref No 1846808. i returned back the product to seller & it has been 51 days my refund has not been approved. everytime i call ebay customer care, i got only 1 reply that we will call u within 48hrs but actually they never called me. I provide all the documents for my claim like courier receipt, DRS copy & decleration letter from DTDC to prove that i shipped back the product to seller.
Im a regular buyer on ebay from last 3 yrs & purchased products worth Lacs but i had never expected this from ebay.

I ordered a mobile on 17 apr 2016. I received it on 20 apr but it was a concrete tile in the package. I filed a claim on ebay regarding it on 20 apr 2016 even after 33 days i am not getting any response from them. The customer service is also worst. They told me to reship the product back i did so on 14 apr 2016 even then their is no response. I request cc.In to help me solve my problem and get me my money back from ebay

Hello.
My name is dildar and my contact no. Is [protected] and email address is [protected]@gmail.com
I bought a nokia 535 touch screen on ebay at 27 march.. And ebay sent me a wrong product that was not same as ebay described at the time of purchase.. And after 7 days at 5th of april i claim on ebay guarantee.. But almost after 2 month i didnt get my money from ebay... So guys dony buy anything from ebay it is a waste and lousy company...

I am hariprasad. I have purchased samsung evo 32gb from ebay. I got fake chip. It is not taking any data. I have have spoke to ebay customer care no use. Why ebay is selling fake chips. Please provide refund. Don't cheat customers.
More over item seems to be fake. Why ebay is not doing quality check before delivering to customers. Fake company, fake rules.
Claim id: 1999015
Paisapay id: [protected]
Item number:[protected]
.

Dear sir,

I have purchase 2 product for ebay e commerce site. Product name 1. Is nokia 2300 original body with compatibility charger i have received product but charger not working, second product is samsung e-1282 mobile but this product not a genuine. Box mobile chipe and mobile display imei no is different i have call to seller seller inform to me i am sending to bill to your mail but till date not provide bill to me. I am inform to ebay customer care but no any solution for me. I have rise claim and follow me ebay executive for inform t o me ebay arrange reverse pickup curiar arrange but till date not arrange. And last time say to me kindly send to product sellar address and provide to me proof. No arrange reverse pickup curiar our end. And my claim close. I have file to fir surat police station ebay and sellar. More detail in attach photo.

I have purchased microsoft lumia on 7th of may 2016. Its been 3weeks and i didn't receive the product. I have raised a claim asking refund request to ebay and its not taken care. The refund request was put on hold by the seller and the seller phone was switched off when i'm trying to reach to him. Also i have tried reach out to courier service (Dotzot) but they are not picking up the call.