eBay.in Complaints & Reviews

Paisapay id : [protected]
Claim id : 195458 clasim date:6 may 2016
Item:32 gb micro sd card
Payment mode :sbi debit card
Amount:rs.200/-
Puchased the above product, and received a defective one, raised claimed and received mail from ebay that my refund is approved it it will be credit to your original mode of payment within 6-8 working days. Till today i. E 19th may 2016 no refund. And they closed the claim without my permission.

I ordered an HP 16 GB 3.0 USB pen drive on 1.5.16 which PaisaPay ID is [protected] and payment made by Debit Card. Ebay also informed me that order will delivery within 13.5.16 and on yesterday I got a mail that my order was delivered. But actually fact is I didn't get any delivery till now. So, either Ebay make delivery my order as soon as possible nor refund my money.

Claim id:1913520
Paisapay id:[protected]
Item number:[protected]
Seller id:mobshack
Date claim opened:[protected]

I was trusting ebay but no they are also fake.. I had ordered a apple iphone 4s fom ebay and there was a problem in the battery so i raised a claim and ebay team told me to reship the item and they will refund my money and the claim has opened since 25days and still not giving me a solution to my problem.. Very bad think before buying in ebay.. Purchase date was 28march 2016

I brought shoes from ebay, i also paid them in advance..

The shoes is having size issue and also quality is too low.

They sent this product thru yepme.com and the seller contact nformation
User id: yepmegtpl
Name: growthways trading private limited gtpl
Company: yepme.com
City: new delhi
State/territory: dl
Country: india
Phone: [protected] (Number does not exist)
Registered since: monday, 30 sep, 2013 11:19:44 ist

Paisapay id: [protected]
Item number:[protected]
Seller id: yepmegtpl

Now they are not returning the shoes.


I got 2 calls from ebay,

1st call was from a lady ph no.+91-[protected] asking for my debit card number to transfer the amount immediately,, i wasn't sure about her so i did not gave her my debit card number.. Then she said she will return my money thru net banking within 4 hrs but i didn't get any amount.

2nd call i got from ebay representative [protected] and he said ebay will return money back within 6-7 days.


So my question is whom do i believe and i want a written confirmation about how much time it will take.

Kal raat ko me ebey.com se ledies white & anarkali suit item id[protected] brand name the firstlook. Purchase kar raha tha aur maine net banking se money deduction kar diya. But mere account se 1699 rupees deduction ho gaya but comfirmation message nahi aya. Mera transation ref no. Ig0bzyqvi7, so ye mera complaint ko jaldi solution kar dijiye. Aur solution karke mujhe imform kardijiye.

Early may 2016, i ordered and paid for an iphone se. Within a few days, the courier arrived. To my horror, the package contained stones and tiles and not the phone!

I raised a complaint/claim on ebay immediately. Reference:
Claim id: 1932055
Paisapay id: [protected]
Item number:[protected]

Ebay has been going around in circles and has not resolved the issue till date. I was asked to speak to the seller and clarify, which i did. I sent additional photographs of what was delivered.

Despite all this, the matter is not being addressed seriously.

I assume the unscrupulous seller here is the winner with all the money in his pocket!

I surely did not expect ebay to be slow and insensitive to my issue.

My product is not deliver yet by ebay and their customers care support also dont pick my calls and i also pay my product price by my visa card online .I get rid up from this site .they are fake seller and buyer of eBay .i am very disappointed from service of this eBay. This site is very cheap in nature of customer satisfaction and also didn't follow the rules of maximum satisfaction to consumer.i want to.get my claim.please help me.

I have purchased samsung galaxy note 4 sm-n910 - 32gb (Unlocked) smartphone imported[protected] price: rs. 24, 999.00
In 16-apr-2016. Pisapay id [protected]
Jab mujhe time se product nahi mila to maine refund k liye apply kiya 23- apr-16 ko claim id 1913158. 5- may -16 ko refund approved hua. Lekin payment nahi mili. 13-may-16 ko jab maine ebay main call ki.. K mere account main payment nahi aayi toh unnho ne e-statement mangi. 13- may -16 ko maine e-statement send ki [protected]@ebay.com aur [protected]@ebay.In dono pe phir mujhe 72 hours ka time diya gaya. Aaj 19-may-16 ko jab mere ko ebay se koi response nahi mila aur na hi mere account main payment aayi toh main ebay main call ki aur phir se unno ne mujhe 3 din ka time diya k saturday 21-may-16 evening tak payment appke account main aa jayegi. Abh ummed karta hoon k mujhe meri payment mil jaye. Agar iss message ko koi padhe toh please koi bhi ebay se purchase mat karo.

Hello sir,
I have purchased a motorola turbo from ebay on 27 april which i have received on 2 may. My device is not in working condition i have raised the claim on 9 may for the same on ebay but ebay team ([protected]@tpa. Ebay.com) have forcefully closed my claim. Giving statements that the product is having manufacturing guarantee so we can't provide u any assistance for this.
And when i visited to authorised motorola service center they r saying that they are not giving any service to the products purchased from ebay. And they have given me mail that they have only three authorised seller and ebay is not in that. I have attached the mail recieved by motorola and the chat session of motorola care.
So will u pls resolve this issue and provide me refund of this claim.
The case is pending from last 15 days and i haven't got any support from the ebay team. I tried to call the grievance officer many times and dropped the mail for the same.

Claim id: 1987883
Paisapay id: [protected]
Item number:[protected]
Seller id: 2015. Edeal
Date claim opened:[protected]

I have purchased a power bank which is defective and suspected to be second hand which your website says to be new one. That power bank takes more than 10 hours to charge the mobile which should have been 1 to 2 hours only. Now ebay tells me to contact to seller or intex service station.Intex service station is 200 km away which is not practical as the cost of product is only rs. 900. Further seller is some e deals corporation having phone number [protected] which comes to switched off everytime. So, this is a case of fraud by ebay.

Ebay.In

Claim id: 1969735
Paisapay id: [protected]
Item number:[protected]
Seller id: easytrade80
Date claim opened:[protected]


Claim id: 1969727
Paisapay id: [protected]
Item number:[protected]
Seller id: easytrade80
Date claim opened:[protected]

Name somesh sharma
Contact : [protected]

Above two refund i want due to size issue with guitar. I thought that it has medium size. But, when i received it found in very small size. That`s why only i am expecting refund. But, company closed my refund request with below remarks.


Above two claim ebay closed with below remarks:

Dear (Somesh), this email is regarding the claim {1969727} raised for the below item: - item name: {classic musical guitar for kids small boy girl child children gift toy game fun} - paisapay id: {[protected]} - seller id: {easytrade80} - reason of claim (Hi what i expect it is not that product. Please proceed for refund the same): we tried to contact you on your registered number ([protected]) on {[protected]} at 12:30pm. But the number was (Not reachable). After conducting a thorough investigation and review of your claim, we have found that the item was received by you was as per the listing description updated by the seller on our website. This claim filed is out of our eligibility criteria and we will have to unfortunately deny the claim.In this case, our best advice to you is to contact your seller and resolve the matter amicably. We regret of not being able to assist you on this matter, we look forward to your next purchase on our website very soon, thank you for shopping on ebay! Regards, (Deepak arya.) claims team

I had ordered kingston datatraveler 101 g3 32gb pen drive on 9th may 2016. On 13th may 2016 what i saw on the ebay site while tracking my shipment, when i clicked on the docket number it had redirected to dtdc.In website and showing delivered on 12th aug. 2014 at tba, united states (Ref. Attached scree shot).
Yesterday i. E. On 17th may 2016, i had received the shipment after opening the packet what i received was of similar look and was not in a working condition and the product is fake.

And now when i see the seller details on ebay website (Ebay member id: digital. Store-5, mr. Anuj gupta, ph.: +91-[protected], email id: [protected]@gmail.com) seller’s phone is continuously switched off.

This is a very serious matter for kingston as-well-as ebay and the ebay users.

It was the worst experience on the ebay website and about the fake vendors that are registered on ebay. This seller was registered on ebay on 4th may 2016 and was showing no longer registered user on 12th may 2016. I don’t know how the ebay take this matter seriously and resolves the issue, till date i cannot see any option to cancel the order or to return the product.

Regards,

Meghal patel
+91-[protected]

Hi,

My name is amar. I have purchased the xiaomi mi power bank from ebay for rs. 2398 and i received the product on 11th dec 2015. But the product was not as expected. So i reshipped the product back to ebay. Claim was raised with claimid 1551558 and ebay closed the claim by saying that i will receive my refund within 15 working days via dd (Demand draft) from the date of claim closure (Claim closed on 4th jan). Today is 18th may but still i have not received my money back.

Claim id: 1551558
Paisapay id: [protected]
Item number:[protected]
Seller id: dealfreez
Date claim opened:[protected]

Sir,
I have ordered 100% original nokia bl 5ct battery and sandisk 8gb microsd cars class 4 memory card original on 13 may 2016. Nokia bl 5ct battery, i got it on 16 may but i did not get sandisk 8gb memory card so far. Nokia bl 5ct battery is not working. Iwant to raise a claim through paisa pay. But product is not showing in my account. I called many times to customer suppory, they tolad me without showing the product in your account we can't help. This is not my fault.. Pls tell me what i have to do for this.
Paisa pay id -[protected]
Regards
Kuljyoti singh
[protected]@gmail.com.

Hi,
I have purchased 2 Samsung 32 GB memory cards (purchase id- [protected] & [protected]) from eBay & got it delivered, but I am not happy with the product received found Obsolete, unable to access the memory card, kindly get it replaced immediately without further delay. Looking for optimistic response asap. Kindly arrange a call back and get my products replaced immediately

Dear sir,
I am struglling to get refund my money, my gareuntee claim id is 1958400 and 1975225, i have purchase 2 item which was not as per description so i returned and talk to seller and he comitted me to help me to get refund my money but after that neither seller does pickup my phone nor reply my messege so i filed a case in ebay for gurantee claim but after filing 20 days haved been passed out and 30 days have been passed out from sale date neither ebay customar care solve my problem nor i got my money, i have contacted c ustomer care several times all that they say that they are looking after the case and will call back within 48 hours. I think i am got cheated by ebay, and i will wait for another 7 days after that i will take help of consumer forum against ebay
My 1st paisapay id - [protected]
2nd paisapay id-[protected]

I have purchased one usb cable which was ordered on 3rd march 2016. Product was delivered on 7th april 2016 and on 9th april i reported them that it is not compatible with my phone and asked for refund my money.
On 13th of april refund claim was approved but still i have not received my money back.
After repeated calls and e-mails i am not getting proper response. Same reason is being told "sorry for the inconvenience. Wait for 48-72 hours, we have escalated the issue". Refund amount is around rs.149

I had ordered samsung galaxy s7 on 5th april, 2016 from ebay india website on payment of rs 37500. When on 11th april i received the shipment i opened and found instead of samsung s7 some old broken iphone 5s. Immediately on same day i raised a paypaisa claim on ebay website. I contacted the seller first who started abusing me on phone. I have uploaded all the pictures of the product which i received. From 18th april onwards i have spoken to atleast 20 customer support executives and 8 team leaders and floor supervisors. Every time when i speak to any one from ebay i get the same response that withing 24/48/72 hours i will get a resolution that out team will get in touch with you. On 25th april i was informed that the matter is with power ship team who are suppose to revert within 48 hours. Till date they haven't contacted me. When on 28th april i shot a mail to dl-ebay-grievance officer i received a sms from ebay stating that my escalation id is 058330 and that i'll be contacted within 24hours. I never received a call from the grievance team. I have dropped countless tweets to your ebay twitter handle.. Everytime i get the same robotic reply stating that we will get in touch with you soon. I have already uploaded all the pics and answered all the questions on 16th april when i received a mail from paypaisa team.In the mail i was informed that if i dont upload the pics within 48 hours my matter will be closed. Don't you think the same timeline should apply to ebay also. It's been 37 days since i have raised the claim and i am yet to get my hard earned money back. Today all of a sudden i received a mail from ebay stating that my ebay account has been suspended for no reason.Instead of suspending seller's account they suspended my account.

I have bought two pairs of shoes (Paisapay id [protected] and [protected]) from same seller.
As per the derscription both were made by adidas.
As soon as me and my wife tried the soes we found something wrong with the shoes as both shoes were making huge cracking sound. And within one day o[censored]se both the shoes were broken.
Tried to contact the seller but no response.
Raised the complains with ebay (Claim id 1975204, 1944592) but ebay was not responding promptly.
Took the shoes to adidas shop here in kolkata and they confirmed that both the shoes were fake and not by adidas.
Now ebay is saying as the shoes are used thus they can't help.
Complete loot.

Purchased kurti online from ebay, but description of kurti dose not match with actual received kurti.

Ref. Item no. :[protected].
Claim id:- 1972533.
Ref. Item no. :[protected].
Claim id:- 1972541.

Already spoken to the executive but they are not ready to refund the amount and closed the claim directly and suggested to contact the seller directly.
If we have paid to ebay then why should we contact to the seller??

Don't expect such type of service from ebay.

Kindly look into the same and resolve.
Thanking you.