eBay.in Complaints & Reviews

Claim id : 1739770
Grievance id : 053503

Please check the two declarations and daily run sheet for the product that it is delivered correctly.

No response for claim id : 1739770 from 90 days.
Everything is completed by me. Given on time still no action from 90days.
Cheap services never buy anything from ebay.. They are cheater. Scamist.

My claim was rejected fakely. Many requests are made by me to cs to reopen the claim but no one is listing to me for my claim every time i call ebay they said wait for 48-72hrs for reply. Today 3 months passed no solution provided by ebay. This is harassment to customer by ebay.In. For the same if my claim is not resolved before 72hrs i will definitely go for legal action for customer harassment and against scam.

I provide every letter within timeline and everything is provided by me which is required by ebay. But still ebay is not taking any action against my claim. Its too much now.

This is my final warning to ebay.In to improve results in not responding and for poor quality.
Grievance is also fake which is not caring customer from one month. No response from ebay grievance team also.
Ebay is totally fake.

Regards.
Japesh
Contact - [protected]

I am struggling to process my refund via ebay, i had purchase one time for which i received damaged item and had returned back to the seller and had a word with seller he said that they are ready to refund the amount but through ebay and i need to open a case. I had opened a case in ebay case reference number is post which i have called thrice to the customer service toll free but everytime i receive a same answer that i will receive a call from ebay in next 48 hrs and the refund will be processed, i am highly dissatisfied with the ebay customer service and same was not expected by ebay
Paisapay id: [protected]
Claim id: 1909476
Ebay fraud me not refund my amount my product is returned ebay pickup service provider
Please solve my problem sir
I am continue complaint one month

I bought a sony headphones from ebay.In on 11-05-16. I recived my product on 13-05-16. When i recived the product, i was completely shocked. The packaging was not up to standards, a fake earphone of "sony" branding was given. I raised the claim on ebay, the same day, i recived the message stating 'thank you for raising an ebay guarantee claim (Id[protected] for paisapay id - [protected]. We will contact you within next 5 days.' but there is no response from their side as on 17-may-16. When talked with ebay representative they told we know your problem, our team will be in touch with you, and will solve your issue. Which is not done yet now.
Product details:
Sony mh-ex750 black earphone handsfree headphone with mic 3.5.
Paisa pay id-[protected]
Claim id-1980369
Please solve the complain and take action against them

My client id on ebay is : [protected]@gmail.com

I placed an order for samsung tv for rs 59085/- on 12th may 2016. The payment was successful and the amount was debited to my card. I got a mail from ebay on 14th saying my paisapay transaction id : [protected] was rejected as i could not be contacted.
I checked with my bak and they informed me that the payment for rs 59085/- done by me on 12th to ebay has successfully gone through and the money was with ebay (Or paisapay which is owned by ebay) and they must refund the amount if the transaction was rejected by them. Today is 17th may and i still have not received refund from my bank.
Ebay support on phone informs me that the transaction was rejected hence money is not with ebay so it cannot refund the amount.
I know my bank has correctly executed the transaction and the money has been transferred to ebay which they won't accept.
Please advise me on how to recover this amount debited to me.
Attached below is the mail received from ebay :

_

Dear professionalsam,
Your paisapay payment has been rejected as you were not contactable. You paid the order total of rs. 59, 085.00 using credit card.
Complete the payment
Action required:
Please make the payment using another payment method (I. E. Other than credit or debit card used for this transaction). Your purchase is currently not paid for and the seller (S) will not ship you the item (S) till you make the payment again.
Please note that your credit / debit card has not been charged for this transaction. If you paid using debit card, the amount will be credited to your bank account.
If you have any questions about this payment, please contact paisapay customer support.

Thank you,
Paisapay

I brought shoes from ebay, i also paid them in advance..

The shoes is having size issue and also quality is too low.

They sent this product thru yepme.com and the seller contact nformation
User id: yepmegtpl
Name: growthways trading private limited gtpl
Company: yepme.com
City: new delhi
State/territory: dl
Country: india
Phone: [protected] (Number does not exist)
Registered since: monday, 30 sep, 2013 11:19:44 ist

Paisapay id: [protected]
Item number:[protected]
Seller id: yepmegtpl

Now they are not returning the shoes.

My claim id is "1609650".

I have purchased double bad blanket from ebay on January 2016 and it was different from my ordered so, i have apply for refundand ebay has approved my complaint claim id is "1609650" and they promised me to refund within 10 to 15 days but today its around 4 month long but did not got any refund and when i call to ebay every time i got reply from ebay that, "we are forwarding your request with high priority and you will get refund with in 6 days." i am getting same statement every time from ebay.

I purchased item online from ebay item id:[protected] on 06-may-16. It came to my city, local delivery guys are not delivering so called vistar logistics (Fedex) even not responding calls, but they told me item delivered, sometimes said not its in other vehicle, will come later, i am on leave... Etc. Etc. Manager in office also not responding cut phones. Such a big fraud they are.

Hi i am a seller on ebay..
Seller Khodiyar
i had sent one item which is of around 3 kg and by mistake at the time of listing i selected mode flat courier all india..

I suppose to select surface delivery i agree but the charge ebay powership put is unbelievable and made me out of pocket.

item cost was 1299 and shipping charge charged by your department was rs 1007...

i agree to pay for default 5kg as flat surface delivery.. please reverse it.. i have attached the screen shoot..

please solve it asap.. i am doing new start up in ebay i need ur help

Mene black berryz10 ki battery ki shopping ki thi..aur wo warranty me hai...ab wo kharab ho gay hai..to usko replace karavani hai..mene customer care me 4 bar call kiya par 60 minit tak call lagata nahi hai aur only music bajta hai...plz cheng my battery and sholw my problem.
...plz help me...mene stellar se bat ki to usne bataya customer care me complain karo me change kar dunga.

Dear Sir,

i have ordered Samsung EVO+32 GB memory card on dated 04/05/2016 to eBay.in.Expected delivery date was 9th to 10th May'16.
But, still there is No response from them.
Also, there is No response if i call also.

i have paid Rs.330/- to eBay via online thru my Credit card.

Please do the needful action immediately to provide my product or get my money back.

Dear Sir,

Kindly inform to you that we gave order Intex aqua star L flip cover from eBay online but we had received xperia filp cover which useless for us .I try to contact so many times their customer care number and other service number but no body reply to me and so i send mail to eBay company regarding this matter on Wednesday 4th May 2016 but still i did not get any response .Thus i have not another option so finally i decided that i have to do a complain against eBay for its wrong delivery .Here i attached all information regarding this matter.

I humbly request to you please take necessary action for this matter.

Hi,

I raised a complaint as 1963025 regarding to replace my product .

I Bought a Remote Helicopter product ID as given in Subject But it was received to me in defective condition, there wings are not working and its not able to fly .

I Need the Status on this Claim .. Necessary details are given below :

Claim ID: 1963025
PaisaPay ID: [protected]
Item number: [protected]

Sir my account has been suspended and i have money ₹ 369000 they are not returning my money please help me regarding this ebay id is rishajaiswa9 please say them to return my money

I am a seller in ebay and suddenly they put my account on hold and they are not revaling the reason and not returning my money back to me .
I have mail them hundred of time regarding tis but they are not responding to my mail or call please resolve this problem

I Have purchsed AUXUS BEAST MOBILE. in auguest 2015 i have 1 year warrenty card .its suddenly mobile not working and battery stomach was increased big its not working .please do the refund or exchange the mobile do needful and solve the problem .i have search for battery in online battery also not avalible in online and mobile also giving problem so kindly refund money or exchange the mobile

I ordered a wireless headphone from eBay on 9 May 2016. But the Wireless and volume increase button wasn't working so I raised a claim there. They said the resolution day for this issue will be 13 May 2016(written in app). But now when I'm asking them to give me a resolution on that issue, they are telling me to wait for another 20 days. Please help me so that I can get a resolution from them asap.

I recently puchased a gaming console from ebay item no[protected]. The product i received is defective and its unable to play game cds. I talked to the seller and he told me to raise a complaint and he agrees to take the product back. I talked to customer care and they said our team will contact you. I been waiting for 3 days and still no call from ebay. I m flying out of country in couple of days so this is high priority. Every time i want to talk to ebay customer care. It shows me waiting time from 40 minutes to 2 hours. They are mentally torturing me and i dont know how to deal with such a company. The seller has no problem in taking the product back. I dont know whats ebay problemis. First they are using my money by keeping it with them and not returning. I am gonna file a case against them. I have no other option.

I have received a damaged product from ebay. When i asked for returning the product and refund the money. They have given some irrelevant answer to cancel the return request. The product is damaged and also its not fitting for me. She asked for images to show, how its not fitting which is really invalid question. How can i show her that its not fitting with images. Ebay is cheating customer's by sending damaged products and making money. Ebay is the big cheater. I will never ever purchase on ebay. I also suggest my friends not to entertain this site. This is really a fake.

I have ordered Lenovo a 536 from eBay.in on 4th may 2016 my paisa pay id is [protected] i have receive curior on 4th may when i open cover i found different mobile Lenovo a526 with regard to this i called your costomer care they request me in to provide us with proof of item i have connected eBay more than ten times i raised a claim i have neither receiveed replacement nor the money i have receive different phone and image have been shared to tha eBay costomer service thrice now and yet now positive response i am not happy if they do not return my money or replacement i will go to consumer court

I have purchased combo pack of two 32 gb class 10 memory card from ebay india when i check both cards its fake & when i insert in phone it shows damaged sd card, its really disappointing.
On second day i have claimed for my money back (On 02/05/16) they told me u can get money in 6-8 days but still i have not received my money.
Claim id - 1927717
Paisa pay id - [protected]
Iteam id[protected]
Buyer id - umeskashi-4
Eller id-sell_loot_2016

I had raised a complaint after 2 days of new handset purchase.
Issue was that software is corrupt & handset doesnt works. Its switch off all the time. Whereas outside body of the handset looks good/new.
I have raised claim as per ebay guarantee process within 2 days of purchase, its been 1 month - no one is responding. Neither ebay calim department nor seller.
I recv call once a fortnight that we have submitted your complaint to seller & it is upon him what resolution he provides.
Handset cost paid= rs 19599
Model - sony xperia m5 gold
Seller name - kaja nazimuddin, tel – [protected],
Seller - email - [protected]@yahoo.com
Ebay claim id : 1942913,
Ebay purchase id - pay paisa id :[protected]
Ebay has no resolution, if i callup at their call cnetre, they say wait time on call is 1 hour & then also they dont transfer the call to the claim department.