Claimed

eBay.in Complaints & Reviews

eBay.in

3

Updated: Feb 24, 2024

Complaints 4737

Resolved

2636

Unresolved

2101

Good! eBay.in values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that eBay.in step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to eBay.in

Having problems with eBay.in?

File a complaint and get it resolved by eBay.in customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Online Shopping

eBay.in

eBay.in reviews & complaints page 133

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Website: Ebay.in

I had bought Brand new HTC one from eBay.in via seller Elixircart2014 on 4th Apr 15 (paisapay id [protected]. It was sold with one year warranty. Product is not working now. HTC service centre does not accept warranty from eBay products. I complained to Ebay but Ebay is not helping honour advertised product sold by them. Dealer is not responding. I was cheated.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 25, 2016

Verified Support

Dear puneetpareek,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 742237

Website: ebay.in

I Purchased size M but received size L of Item ID[protected]. It was totally unusable and drain of money to me. I raised claim ID 1310143. Ebay customer care repeatedly asked for proof of image. I several time send them the images to the seller email. Via email and several time telephonic discussion, I asked them for any email id where I send the images. As there was no option to upload images once claim raised. They did not send me any id or did not agree to see photos at sellers mail id. I send photos as below:
From:paul_kalyan
To:fabbcorp
Sent:15-Oct-2015 01:36
Dear fabbcorp,

See the photos and do the argument about size L which was not listed. Ebay customer care personnel was also not so caring. Now please arrange to resend the item before durga puja otherwise refund money. And tell me what I have to do. This mail for Ebay CC, as that CC person told me that he would send me their email address for photos but still I didn't received. So I use this email ID.

Regards,

Kalyan Paul.
Asst. Manager,
SgTPP, WBPDCL.
Govt. of West Bengal (U/T)
e-mail: [protected]@rediffmail.com
Mb: [protected]

Five (5) photos are there. At last they close my claim on 05 Nov 2015 stated "Buyer did not provide Proof of "Item not as described" - Claim Denied by ashish2010.eg"
I need my money now.

+1 photos

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 25, 2016

Verified Support

Dear Kalyan Paul,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

K

Kalyan Paul

from Kolkata, West Bengal

Jan 25, 2016

Thanx. Please resolve soon.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Aligarh, Uttar Pradesh, 202001

Website: Ebay

I have order a product bt 15 days ho gae mujhe abhi tk apna parcel nahi mila.[protected] ye mere item id he.plz solve this problem.
Now I never trust on eBay nobody please never purchase anything by eBay it's very bad very very very bad.
Mene 2 items book kiye the jisme se mujhe aaj tk koe item nahi mila na Hi rs.refund kiye.they chet with us.please Friends help me. Is eBay pr claim krne k liye ya mujhe suggest kro me kya kru.my I'd is [protected]@rediffmail.com

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 25, 2016

Verified Support

Dear N.a.saxena,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.ebay.in

I placed the order of lenovo k3 note back cover, they cancelled the order because my location was non serviceable. company executive told me your amount will refund in your account within 2 - 3 days, after 3 days they told me you will receive it after 6 - 8 days, after 8 days they told it will come within 48 hrs.. but after 16 days I'm waiting for the response. they are making fake commitment.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 23, 2016

Verified Support

Dear drahul,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat

Paisapay id [protected]
seller ziddi shop (1095*).
Wd blue 2.5 inch hard disk cover case pouch for all 2.5 inch portable hdd[protected]

i had ordered above mention item. But i have not received yet.

I launched complaint & also rec message that i will receive refund but till date i have not rec.

Please deliver product or refund immediately otherwise i will go to consumer court

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 23, 2016

Verified Support

Dear mukhtar1071,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Udupi, Karnataka, 576104

Website: my.ebay.in/ws/eBayISAPI.dll?MyEbay&gbh=1

I order a “Canon NB-8L Lithium-Ion Battery Pack + canon CB-2la Charger Include+ Wrty Item ID:[protected], Order Id: [protected]-[protected] though online shopping eBay, my PaisaPay ID [protected]”, this was a defective product so i returned it before 15/12/15. I called seller he also told me money will refund before that you have to sent back the product to the seller and waiting for my money refund. Right now he is not willing to receive my phone called and eBay is ignored my claim. I want justices to resolve the stealing money. I am till suffering to get my money back

+1 photos

Jan 31, 2016

Complaint marked as Resolved

Dear Sir, It has been long time to do a complaint against ebay. But no result has come through any circumstances. ebay only mailed me by the [email protected]. before 5 days. till now no sing of implementation. I want to see the ending. Thank you Regards Upendra Nayek

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 22, 2016

Verified Support

Dear Upendra Nayek,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

U

Upendra Nayek

from Delhi, Delhi

Jan 22, 2016

hello sir, i tried to asked my money from you people as well as seller. It has been 1 month and 12 days. I made more then 10 STD calls to seller and 3 times online chat to ebay help desk, 2 times mail to seller, 11 times makes complaint against seller to ebay. What do you want me to get my money ?????????????????

U

Upendra Nayek

from Delhi, Delhi

Jan 31, 2016

Hello sir, i am waiting to get a replay !

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 834002

Website: ebay.in

I had ordered for two cosmetic items from e-bay in November 2015. A mail came from e-bay that they are unable to deliver the items. They refunded the money for one item and for the other item not refunded any thing till date ( 22.01.2016). I got a mail from e-bay that my claim has been settled and I am likely to get the refund in 6-8 working days. This mail says my refund has been approved on 08.12.2015. My claim Id was 1496116. I am talking to e-bay on a regular basis, but of no use. They are not serious at all. It is very very dangerous to purchase any thing from e-bay. If the material is delivered in time you must thank god, and if not delivered, then you are nowhere.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 22, 2016

Verified Support

Dear indranil_ran,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560068

Website: e bay

I order for a new i phone 4 S phone but E BAY delivered me a used and old product .I informed the e bay customer care many times.but different executives are giving different reasons every time .In the month of November I paid full cash for the product but even today I not received my money.

They told me that as per their company policy they sent a reverse shipping tag and I returned the product through fedex. Now already closed to months over but still now I not received my amount.

Please help me to get my amount.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 22, 2016

Verified Support

Dear JeromJacob,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 600045

Website: www.ebay.in

Hi,

This is regarding with Paisapay ID: [protected] and Claim Id:1369317 which was raised on 24th Oct'2015.
I bought "Videocon D2H HD Set Top Box With 1 Month Super Gold Pack"[protected] from seller dth_india on 9th Oct'2015.
The seller stating a reason that they can't book product on my mobile number as it was used by someone earlier.
So i requested the seller to cancel the order and bought TATA sky.

Now it's 9th Dec today and till now i didn't received the money.
And also i'm getting frequent emails saying i have received my item and closed my claim id also without giving proper information. How can you guys close the ticket without sending the product or without any confirmation from my end.

I have contacted seller recently and they stated that they already reversed my payment from their end.

This has been worst experience ever.
Let's see how much more time they would take.
When I tired calling the customer care for an update, they just ask to wait for10-12days and all they do is escalate the case.
I have following Service Request No's which i had discussion with your team.
SR 1-[protected] SR 1-[protected]
Finance pending - Accounts team pending and the case has been escalated is all they have to say but nothing really happens. It has been more than 2 months but they have failed to transfer the money back.

Should never trust ebay.

Regards,
Ravi Varma
Mob:[protected]

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 22, 2016

Verified Support

Dear ravivarma330,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 600010

Website: ebay.in

I placed a order for Apple Iphone -5s Gold 32 GB. But while checking IMEI it shows Apple Iphone Silver and warranty also expired. I tried many times with EBAY customer care. Every time they are telling that will resolve the issue. But no calls regarding the issue is coming for me. No response from Customer care. Very worst service in E-bay. Its a cheat company. Cheating Public.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 22, 2016

Verified Support

Dear meena venkate,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Salem, Tamil Nadu, 6363403

Website: www.ebay.in

Dear sir,
I am Manikandan. PaisaPay ID: [protected]. I was purchased Samsung SDHC memory card as class 10 combo pack last week. I received product yesterday the product colour is different and product was working very slow compared as my class 4 memory card. Maximum copying speed is only 50 kb/s. It was very worst. Waste my money and timing.

+2 photos

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 21, 2016

Verified Support

Dear mmm_1989,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: goinall

In reference to earlier complain you are to know that after 52 days I have got the power bank but without cord. There was no power cord nor the connector cord from power bank to mobile. This two cords are not available in the market. So the product is unusable to me. Please arrange to return the product and refund the amount with interest @12.5% for 52 days plus days of rerun.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 21, 2016

Verified Support

Dear Dilip Kr Biswas,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: ebay.in

I have ordered pendrive at 25/12/2015. But till I not received it. Ebay claim that courier person was come at your home but no body not available at your home . I have leave in joint family so 24 X7 hours any person available at my home. And I also claimed for item but they are said we creadit 79 ra. Your account I want pendrive. Claim id: 1590048, paisa paid id: [protected], Iteam no. :[protected]. Please resolve this problem

+1 photos

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 22, 2016

Verified Support

Dear Deepak Raval,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411045

Website: www.consumercomplaints.in/new_complaint

Hi,

PaisaPay ID [protected]
(Item ID :[protected]
item "Satinique® Anti-Dandruff Shampoo"
Request-ID:
1-[protected]
1-[protected]

I usually shop online but eBay is the worst shopping experience I have ever had.
First time I have order on ebay.in and the first time experience was the worst experience.
I had ordered "Anti-Dandruff Shampoo" on 13 Nov 2015 from eBay.
Item should delivered before 24th Nov 2015.

On 24th Nov I called to eBay customer care & asking about the status.
As per there information my product was undelivered due to wrong address.
My question is why they don't call me when they have my mobile number.
on the reply eBay guarantee send me a mail and regret about bad experience with ebay.
At the end I demand to resend the product.
They promised me that you will get your product within week else you will get the refund.

On 30th Nov I again called, I got reply that your product was unavailable, and your refund is approved.

Thereafter I called to customer care 15 times, every time call route to different office in different state.
Every time customer care people escalate the problem freshly i.e they generate new request id and it
will take 48 hours to escalate the same problem for which I called 15 times.

Customer care people will never give you single point of contact who will escalate the issue.
And I believe they told wrong names to customer.
I called to Gagandip, Ashish, Govind, Nandan(Gujrat Branch) and many more.
When I request them to please transfer my call to those person, they never do that.
Customer care people always promised me that I will personally note your mobile number & called you to give updates on the issue
and also you will get refund within 48 hours because your refund is already approved on 26th Nov 2015.

Customer care people always regret & give promise that they will escalate the issue to manager. When I request while writing mail please keep me in cc.
They denied that too. How one can keep faith on eBay !!! Guarantee !!! ?

I have all call recording logs. Though amount is not big, but I feel like cheating.
After sending this mail, I will wait for 1 week then I will request people from facebook, whatsapp, twitter to do not buy anything from eBay due to there bad service and cheating tendency.

Call logs

24 Nov 2015 10:52am
30 Nov 2015 1:09pm
30 Nov 2015 1:10pm
30 Nov 2015 1:11pm
11 Dec 2015 1:13pm
11 Dec 2015 1:13pm
21 Dec 2015 4:57pm
28 Dec 2015 2:07pm
05 Jan 2016 1:11pm
07 Jan 2016 12:19pm
13 Jan 2016 12:49pm
14 Jan 2016 12:24pm
18 Jan 2016 1:19pm
18 Jan 2016 1:30pm
19 Jan 2016 5:05pm

Mail from eBay Guarantee on dated 24 Nov 2015.

An eBay Guarantee* claim has been opened

Hi Pravin,

We regret that your experience with your purchase was not satisfactory. We have noted your request under eBay Guarantee* and the seller has been notified about the claim and we will shortly update you on the status. While we work towards resolving your claim, we request your patience and understanding.

Click here for more information.

Here are the details of the claim -

Reason for claim :Item not received

Desired resolution :I want the item

Claim ID: 1461155
PaisaPay ID: [protected]
Item number: [protected]

Thanks & Regards,
PraviN
[protected]
Pune.

eBay.in customer support has been notified about the posted complaint.

Jan 20, 2016

Updated by Pravin.Shedage !!! Horrible !!!

ConsumerComplaints people asking me debit card details & CVV number to refund the amount.

Just after filing complaint, I got called from ConsumerComplaints.in.
Name: Deepak Kumar (Naaptol Deepak : Mobile:[protected]
Deepak was asking me debit card details & CVV number. By saying you paid for the product through HDFC debit card and currently HDFC server is down please provide other bank debit card details.

When I denied he cuts the phone.

Does this Consumer complaints website is trust worthy !!!

I will give police complaint against Naaptol Deepak : Mobile:[protected] Dellhi Number consumer complaints.
Also I got one misscalled from
Phone number
[protected]
Mobile - DoCoMo
Address
Karnataka, India

When I tried to call phone is switch off.

Be aware the fraud people from consumercomplaints.in.

Mail from consumercomplaints.in

============================================

Hello Pravin.Shedage,

Welcome to the ConsumerComplaints.in!

Please confirm your email by clicking here:
http://www.consumercomplaints.in/confirm-email/cb93a1b9b696bec5ab0e5af7f92007c7

Your login email is: [protected]@gmail.com
Your password is: XXXXXXXXXXXXXXXX

Best Regards,
ConsumerComplaints.in
============================================
from: [protected]@consumercomplaints.in
Greetings. Your complaint has been forwarded to eBay India Private Limited customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on www.ConsumerComplaints.in click here: We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team

Jan 20, 2016

ConsumerComplaints.in Admin's response Greetings.

As mentioned in our F.A.Q., we do NOT call any of our users:
http://www.consumercomplaints.in/faq/

Additionally, we warn our users not to post their phone numbers and/or credit card details on http://www.consumercomplaints.in/new_complaint/ where you post your complaint to begin with:
"Do NOT post your phone number to avoid fraud calls. Do NOT share your credit card information."

And it's not recommended to copy-paste letters, since your password was visible in email (we have edited your post to hide it from public).

If you disregard multiple warnings regarding your own safety, there's very little we can do about it.

Kind regards.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 21, 2016

Verified Support

Dear Pravin.Shedage,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

P

Pravin.Shedage

from Pune, Maharashtra

Jan 21, 2016

I haven't provide the password. This is what mail got from ConsumerComplaints.in and just after that they called me.
There should be a person who is inside ConsumerComplaints.in who checks all details & call us.

Today also I got called from ConsumerComplaints.in Name: Rohan Kumar Mobile number: [protected] Location Noida
He is also asking same info which was never ask to any customer.
Truecaller Info:

Phone number :[protected]
Mobile - Airtel
Address
UP West, India

I am going to file complaint in Pune Cyber Cell against the ConsumerComplaints.in and eBay.
One Question to ConsumerComplaints.in why they send such mail which includes username password.
and with few minutes I got call from there person ? How is it possible ?
It's big security issue !!!

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Rangareddy, Andhra Pradesh, 500018

Website: www.ebay.in

I purchased Sony BDP-S4500 3D Blu-Ray Player 31.12.2015 from Ebay.

it is not at swiching on. i raise a complint on ebay, they are telling that please contact sony cust care, i contacted and they are simply reject the call an they tell that you are not purchase for there authrised dealer/distrubiter hence no warranty cover this product. i shocked it is sony product but they are telling like this, the same convay the ebay people, they simple telling we are unabul to refund my money.

please treat the mater on priority and do the needful.

Invoice No: DEC-082 Dt: 31.12.2015. supplier Radiant Enterprise, Mumbai-400092.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 21, 2016

Verified Support

Dear Sree Kanth.K,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 248001

Website: www.ebay.com

Claim ID: 1633679
Paisa Pay ID: [protected]
Item number: [protected]
I ordered two items on 17th Dec'15 .One item was received on time but the other item (women's Bag) was not dispatched. EBay initiated the refund via message dated 28th Dec'15. Thereafter, we called to customer care (4 times on different dates) for getting our refund.So far the same is not received. I would request for E bay
1. To immediately refund Rs 849/- as it is due for more than a month. We expect efficient service from them for future relationships.
2. Request them to black list suppliers who are not able to supply the desired item (they may give wrong information that item was not received).
3.Customer care employees are not well trained to satisfy the customer's needs?

eBay.in customer support has been notified about the posted complaint.

View replies

P

Pravin.Shedage

from Pune, Maharashtra

Jan 20, 2016

Hi,

PaisaPay ID [protected]
(Item ID :[protected]
item "Satinique® Anti-Dandruff Shampoo"
Request-ID:
1-[protected]
1-[protected]

I usually shop online but eBay is the worst shopping experience I have ever had.
First time I have order on ebay.in and the first time experience was the worst experience.
I had ordered "Anti-Dandruff Shampoo" on 13 Nov 2015 from eBay.
Item should delivered before 24th Nov 2015.

On 24th Nov I called to eBay customer care & asking about the status.
As per there information my product was undelivered due to wrong address.
My question is why they don't call me when they have my mobile number.
on the reply eBay guarantee send me a mail and regret about bad experience with ebay.
At the end I demand to resend the product.
They promised me that you will get your product within week else you will get the refund.

On 30th Nov I again called, I got reply that your product was unavailable, and your refund is approved.

Thereafter I called to customer care 15 times, every time call route to different office in different state.
Every time customer care people escalate the problem freshly i.e they generate new request id and it
will take 48 hours to escalate the same problem for which I called 15 times.

Customer care people will never give you single point of contact who will escalate the issue.
And I believe they told wrong names to customer.
I called to Gagandip, Ashish, Govind, Nandan(Gujrat Branch) and many more.
When I request them to please transfer my call to those person, they never do that.
Customer care people always promised me that I will personally note your mobile number & called you to give updates on the issue
and also you will get refund within 48 hours because your refund is already approved on 26th Nov 2015.

Customer care people always regret & give promise that they will escalate the issue to manager. When I request while writing mail please keep me in cc.
They denied that too. How one can keep faith on eBay !!! Guarantee !!! ?

I have all call recording logs. Though amount is not big, but I feel like cheating.
After sending this mail, I will wait for 1 week then I will request people from facebook, whatsapp, twitter to do not buy anything from eBay due to there bad service and cheating tendency.

Call logs

24 Nov 2015 10:52am
30 Nov 2015 1:09pm
30 Nov 2015 1:10pm
30 Nov 2015 1:11pm
11 Dec 2015 1:13pm
11 Dec 2015 1:13pm
21 Dec 2015 4:57pm
28 Dec 2015 2:07pm
05 Jan 2016 1:11pm
07 Jan 2016 12:19pm
13 Jan 2016 12:49pm
14 Jan 2016 12:24pm
18 Jan 2016 1:19pm
18 Jan 2016 1:30pm
19 Jan 2016 5:05pm

Mail from eBay Guarantee on dated 24 Nov 2015.

An eBay Guarantee* claim has been opened

Hi Pravin,

We regret that your experience with your purchase was not satisfactory. We have noted your request under eBay Guarantee* and the seller has been notified about the claim and we will shortly update you on the status. While we work towards resolving your claim, we request your patience and understanding.

Click here for more information.

Here are the details of the claim -

Reason for claim :Item not received

Desired resolution :I want the item

Claim ID: 1461155
PaisaPay ID: [protected]
Item number: [protected]

Thanks & Regards,
PraviN
[protected]
Pune.

eBay.in Customer Care

from Delhi, Delhi

Jan 21, 2016

Verified Support

Dear Pravin.Shedage,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201204

Website: ebay.in

I order a new original lava irix x1 battery in cost of 340 through ebay.In but when i found this battery it is not working properly and totally damaged battery. When i check it at mobile repairing centre they said to me that it is local and damage battery. When i complaint ebay customer service then they said you talk with rakesh yadav mob no. [protected]. When i contact rakesh yadav then he miss guide me. I want my money back or replacement

My order is: NEW HI QUALITY LAVA Paisapay ID: [protected] ITem :[protected] through ebay.inor

+1 photos

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 20, 2016

Verified Support

Dear [protected]@gmail.com,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.ebay.in

I purchased from Ebay Omron make BP monitor on eBay in the belief that if defective item is supplied it will be replaced or money will be refunded . A defective unit was supplied. Complaint was lodged within an hour of receipt with photo.and replacement was requested. The matter was lingered and finaly they have informed that I have to take up with manufacturer under their warranty . They are selling defective material and putting the ball in the court of buyer to get it repaired from manufacturer.

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 20, 2016

Verified Support

Dear B B Pathak,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560002

Website: www.ebay.in

Dear Sir/Madam,

We would like to kind inform you that... I am tired with ebay. My issue is for last 4 month about change of payment mode and refund due to product not received me.

I don't know how to solve it. Please help to solve it.

Mar 2, 2016

Complaint marked as Resolved

We would like to kind inform you that... Finally we got solutions from paytm and through Reference Number: DPT23975934476 of paytm which provide us by ebay and now it is over and close this issue. We would say thatks.

eBay.in customer support has been notified about the posted complaint.

View replies

riblr69

from Bangalore, Karnataka

Jan 19, 2016

Dear Ebay concern team,

Costumer care talked status id is

1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]

Please try to resolve it asap. Please take it in serious and close it urgently.

eBay.in Customer Care

from Delhi, Delhi

Jan 20, 2016

Verified Support

Dear [protected]@hotmail.com,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

riblr69

from Bangalore, Karnataka

Feb 6, 2016

We are a waiting to get product, coupon or change the receiving payment mode due to original wallet has been blocked for last 5-6 months and ebay commited to provide us product or coupon or change the receiving mode of payment.

I have all the request id from ebay and after 5-6 months, now I got sms from ebay that refund amount has been send to original payment mode without inform us. It is my loss.

All request id are following:

1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I have Purchase products on eBay my paisapay id [protected] i received defective products then i file a Claim ID : 1571790 eBay India approved my refund request on 30 dec 2015 but i did not received my refund amount yet and i did not received any response from your side.whenever i contacted for my refund they did not provide me refund reference number if you are not able to provide solutions then I will go court for my right, WE are now totally dissatisfied with this eBay India.The mistake we made is buying eBay products

eBay.in customer support has been notified about the posted complaint.

View replies

eBay.in Customer Care

from Delhi, Delhi

Jan 14, 2016

Verified Support

Dear rupeshsingh25,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

R

rupeshsingh25

from Kolkata, West Bengal

Jan 19, 2016

world biggest fraud company ebay india they did not refunded money finally i am going to consumer court file complaint against eBay india for my right

eBay.in Customer Care

from Delhi, Delhi

Jan 20, 2016

Verified Support

Dear rupeshsingh25,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines