eBay.in Complaints & Reviews

Dear sir,

i purchased micromax tv from ebay.in

Claim ID : 1437473
PaisaPay ID : [protected]

ebay delivered and left the home

we connected tv . but its internal damage. not external damage. when we connected its shown the breaking inside . external viwew is perfect.

we went to micromax customer care located at nellore. they said that tv broken in transport so contact ebay.

so we contacted ebay and seller too. Please see the image atatched ebay-replies.png

i posted in facebook page

https://www.facebook.com/ebaydotin/photos/a.[protected].155476.[protected]/[prot...⇄

after one month also no action taken place. the product is worth of 35k .

please help us for my claim. i dont want to take product from them because they are not caring about customers . please refund my money.

Dear Sir, i m buying 5 in sofa airbag & also defeat products same has been return 2799 rs received but my Currier charge 520 rupees not refunded from eBay . i m complaint lots of time but no answer from eBay My claim Id 1297830

As there were some issues with the mobile which i have ordered so i did not accept the order but before itself i have paid the amount through credit card. But now the ebay or the seller is not bearing the resposiblity to refund or dint try to contact me regards this. So please help me with this. Hi Ebay, This is regards to a mobile phone purchase made by myself on nov 30th by using credit card and then i returned back to the seller gautam sakshi through the same dtdc.has it arrived as i did some wrong choice while selection.So please assist me in refunding the amount. Details of the product, product is nokia lumia 930/929/icon product id[protected] customer id ;2015.gowda claim id: ;1501064 seller id ;gautamsakshi(34) paisa pay id ;[protected] dtdc courier id ;[protected]

I bought a JBL GO Speakers on Ebay.in with a seller ID:justbuy_2014. I received the hardware as a faulty one and When raised a claim for a replacement the ebay support directly closed my Claim asking me to go in search of JBL service center to fix the issue. CLAIM ID:1548780. When reached out to the service center which is far off from where i live i finally found the seller nor Ebay is an authorized JBL seller, Hence the warranty of the product is invalid as per the Manager of Sahilinternational(Ashok) who are the dealers of JBL speakers. Now i get back to ebay on this and its been over a month i bought this product(19-DEC-2015) Till today there is no response nor a refund of my money which i had requested in between as i do not trust the products nor the ebay anymore. They sell all fake products and the ebay guarantee is a good game plan where you never get what you have promised for. There is no 100% guarantee/Refund as they claim on the site, they asked me to resolve this issue with the seller (who never responds to calls/mail) How will i get my money back?

I worngly Make the payment towards my invoice 120000 rs instead of 30000rs. when i contated ebay they given claim no 1-[protected] dt 15th december 2015 & comitted me that they refund balance money and taken 30days for update.. now a day when i contacted them they refused for refund..

I have purchased asus zenfone 2 ZE550ML from ebay through sarf trading in june2015 and it got stuck with display of white usb logo.then i called the seller customer service then they asked me to courier to sarf trading, chennai.i have sent it 20 days back but still ibjave not got any response.Also they do not receive the call and respond to my email.worst service this is.

Hi team, I nitesh Kumar placed a order of Philips hair dryer on their website they didn't deliver it to correct adderess. Instead of delivering to billing address they sent to some different I didn't get the product. Nitesh Kumar [protected] [protected]@gmail.com

Maine eBay online shopping se ek 26 dec ko memory card book kiya. Lakin uska bill nahi Mila mujhe Maine eBay customers care se baat kiya to usne mujhe seller se contact karne ko kha. Seller ka number out of reach or switch off ja rha h.jab Maine Phir customers care me phone kiya to Un logo kaha ki aapko eBay kuchh nahi kar sakta h aap ko seller se hi contact karna padega. To meri memory card ka 5 year warranty h to Mai kaise replacement kar sakta hu.. pls provided memory card bill.. Product name"Samsung EVO 32GB M.." has been shipped (PaisaPay ID [protected])... My email id - [protected]@gmail.com

2 days back I ordered a one hip hop. Cap of black colour canvas material 58" for Rs.399. But today I received a wrong delivery form eBay that would be acrylic material. That acrylic material would be cheap not worth for 399 rupees. I hope for your positive response. Attached photo of cap that I want. Do the need ful Niraj [protected]

Dear sir/madam, i have bought an item from ebay through ebay website (online). the item was successfully delivered to me. but item was not as specification during shop- and quality was also not good, I have raised a claim and they started giving excuses, when i said tell me clearly that you dont want to return, they sent me an email that i cancelled my request, what a joke .

Dear Sir, I have purchased a mobile from seller named-Mohsin Khan ((Mobile-[protected], [protected]@gmail.com) through website-Ebay.in. Today I have sent mail to Mr. Mohsin about Invoice/Bill for that mobile but he said that E-bay will provide bill of that mobile. Now E-bay is saying that Mr. Mohsin Kan will provide Bill. Please note I am facing some problem in mobile. As mobile is in grantee period t/f it can be repaired without paying extra but nobody is ready to provide copy of bill. Please help me. Attach order statement for your reference which was received from E-bay/Mohsin Khan. Regards Himanshu Agrawal Ph-[protected] [protected]@yahoo.com

Maine eBay online shopping se ek 8 Jan ko memory card book Aaj mujhe Mila. Lakin uska bill nahi Mila mujhe Maine eBay customers care se baat kiya to usne mujhe saller ka number diya. Saller ka number lagana pe wo wrong number bola raha h.. jab Maine Phir customers care me phone kiya to Un logo kaha ki aapko eBay kuchh nahi kar sakta h aap ko saller se hi contact karna padega. To meri memory card ka 5 year warranty h to Mai kaise replacement kar sakta hu.. pls provided memory card bill.. Product name"Samsung EVO 32GB M.." has been shipped (PaisaPay ID [protected]).

I had purchased wrist watch, which have manufacturing defect, when I complain, they said to send it back to the seller and they will refund.More than 6 months passes.I have spend lot of money on telephone discussion.Now they are blaming each other, seller says eBay will refund and vise versa.Now they are not responding to my mail also.

Dear Sir, I bought an item from eBay.in dated on 24/08/15 but this item not received me against it, I raised a refund claim which was approved by eBay dated on 08/10/15 but my refund money didn't get my payumoney wallet till now. I have lots of time complainted to eBay executive but always I got same answer that I will credit your account 48-72 hours and will get information SMS and mail by our team but it happened nothing that period. Please help me for refund my money by eBay. My Name Vinod Singh Mail I'd vinod.[protected]@infibeam.net Ebay paisa pay I'd is "[protected]" buying date 24/07/15 Claim I'd "1266547" dated 17/09/15

Hi, I have bought a watch ( Emporia Armani AR5878) through ebay (PaisaPay ID [protected]) Within days there was a fault in the watch .For which we raised a complaint and the product was sent to the dealer.It is been 3 months since the product has been sent.Till proper response has been received from the dealer. Address : E-14 Basement DDA market East of Kailash New Delhi-110065

Dear Sir, on 11/JAN/2016 eBay company seller names 'psingas' send me the offer for mobile phone via my eBay account. The Seller also called in my home number. I ordered him paid via Bank account
Account Details also mentioned here
Account Name EBay Paisa pay
Bank Canera Bank
A/no[protected]
IFSC Code cnrb0003006
EBay Product Item ID [protected]

But he did not shipped my order gave the incorrect Bluedart Courier No, I have cheated by him. He has taken the payment but product not received me. EBay customer Support saying that they are not responsible for that, The eBay seller's mail id [protected]@gmail.com and phone [protected]. Please help me the matter. I have lost my money 12, 500rs

This is regarding my claim ID : 1356037 which was closed by eBay before providing refund to my returned product which was actually defected. I purchased "IEDIFICE STEEL AND GOLD MEN'S CHRONO EF-556SG-7AVDF" wrist watch cost Rs 4099. I received defected product then I contacted seller he asked to return product and ebay agreed for refund. I have returned product and sent a receipt of courier via email to ebay. Ebay assured to provide refund via cheque/DD within 14 -16 working days. I have taken many follow up and eBay only giving assurance that I will get refund but I did not get anything yet.It is really very disappointing for me.It is more than a month now from the day I returned product. Regret for my decision to purchase product from eBay.in.I want my refund thats it. attached email conversation of eBay giving assurance to provide refund.

I have been treated unfairly by the Ebay customer care. I purchased a Mobile from the Ebay, and on arrival(21st Nov 2015) it was unsealed and not working. I called for 2 days, but ebay customer did not respond. After that I raised a claim on (26th Nov 2015)through portal and there the customer care called and told me that they are rejecting this claim and spoke to me in a rude way. I again called customer care and I was told to visit the Xiaomi service centre. When I visited the service centre, Ebay customer care person spoke to service centre guy to issue a letter to me. I brought that letter and sent it to ebay on 9th December 2015. I spoke to ebay customer care person 5-6 times and everytime they told they will process the refund within 6-8 days. On 2nd Jan 2016(after 35 days of raising the claim), ebay customer care person Sagar called me and sent an email for initiation of the refund and arranged for the return of the item. Later on, he abused me told me that I am a cheater and cancelled the return pick and told me to get one more letter from Xiaomi service centre. Also, he asked me for legal action option, I agreed and again he refused and abused me and spoke to me in a rude manner. After some days, I was told that the claim would be rejected. I would like to ask is it my fault that I have purchased an defective item from Ebay. Kindly arrange the refund asap, and maintain ebay's integrity. Thanks and Regards Ankur Bansal

No response from customer support already three months over still my refund is pending i think here i can get response from this, mobile no#+91 [protected]

Hello, I purchased "E12 USB Bluetooth Stereo Audio Music Receiver" on 06-Jan-2016 and delivered on 09-Jan-2016 15:36:48 IST. But it was in not working condition. I called to Seller on given no with the product "[protected]". He also guided me to use the same it. but not working at that time as well. then seller told me request for return from ebay it may be faulty product. I did the same at ebay. And then I received a call from ebay. told me ebay is not going to return the product and asked me to go service center. I asked him, I bought the same product in new condition from your website not faulty product. Therefore, why I go for service center. I again requested for return but they denied and closed my return request. Please help to return my money Product URL: http://www.ebay.in/itm/E12-USB-Bluetooth-Stereo-Audio-Music-Receiver-For-Car-Hom...⇄ Paisa pay ID: [protected] Order id:[protected]-[protected] Regards, Suneel Gupta