eBay.in Complaints & Reviews

Ebay has close my eBay guaranteed claim for no any reason they have send me not only different product but also I was defective seller calls. Me many times but they never send me money back harrased me mentally too my ..

I purchased Dell laptop battery for Latitude D530 model. Since I was out of station I started using battery only after 1.5 months from the date of purchase. To my surprise the battery was not working. I called seller but the number is always switched of and no response to mail.I started calling Ebay from that time and continuously I was calling each week but I get same reply that my case will be escalated and they will get in touch with me within 48-72 hours. but nodbody called me. On one day again I called Ebay customer care and the executive placed a claim for me although knowing that my product is undewr seller warranty. But the next day one more executive called me from ebay and told me my claim is rejected. If this extends still then I may lose seller warranty period also. My money is wasted on this product and Ebay.

PaisaPay ID : [protected] Seagate INTERNAL 3.5" NAS HARD DRIVE 4 TB Item was ordered on 16th Nov 2015...item was delivered after much delay on 30th Nov. Seller was non responsive to emails during this period. Further the delivered item was not working. Called the seller and was referred to eBay. Called eBay customer service on 10th Dec and got assurances that the matter would be dealt with soon. Called again on 17th Dec and again the agent promised that it has been escalated and I would get a callback within 48 hrs. Did not get any callback. So called customer care on 21st Dec and spoke to Akash Vehanvaal and was given a compliant number 1-[protected] and was promised a refund and was told the matter is escalated and will get a call in 24 hours. Till now have not got any call.They have delayed resolution and not given the refund and now its almost 2 months since purchase of the item. I send them an email to customer care about 1 week back and I have got only automated responses. Nobody is bothered about resolving the matter and refunding my money.

Sir I brought lenova k3 note from eBay on 06 oct15 I paid online and it cost Rs 12990 but other sites it was showing Rs 9990 only the packet eBay supplied the mobile is have the print value 9990 in India so plse clarify the discrepancy as I paid extra 3000

Hi I bought two jackets of same size one is fitting me n the other one Is very loose n colour is also different Called up eBay they refused to help. They said called the seller, I called seller he was such a cheap guy he started asking me cheap question my age, my complexion, m single or not.again I called up eBay told them this wat seller is talk.. Straight on face I was told they cnt do any only seller can replace.

I Susanta Kumar Balabantaray puchage a Premium Quality Battery for Intex Aqua style Pro Mobile -BR1875BC-1800mAh on dated 03 Nov. 2015 problem in charging e.g after the time of 50% charge the charge immediately finished

I have purchased a product which cost r's 14998/ from Ebay.in . But the product is not as described .I am contacting their customer support team regularly but they are not doing anything . Kindly do necessary as soon as possible because it's already too late . Regards Mr Gautam Dutta .

I have booked 16 gb pendrive at 79 rs.. i wass paid 79 rs throgh net banking... after that ebay says he will dont send product to your pincode.. i ill called custemer care but his language was so abbused.and behavier also not good

Sir, i had bought a product "100% Brand New Battery Back Door Glass Panel For Sony Xperia Z with Adhesive" from ebay.in on 15th oct 2015. The arrival date of product is 23rd oct 2016 but the date extended to 27th oct 2015. The product not reached to me then i cancel my order on 28 oct 2015. company is not returning my money even i send my bank mini statement. I contact company so many times. Please HELP ME as soon as possible.

Sir, I purchased Intex Aqua A2 mobile but they changed the color.In the description in ebay page they mentioned black color..I actually ordered black colour.But they have sent it blue colour.I applied for the claim. But they closed my claim with 5oo rupees coupon.BUT ACTUALLY THE PHONE IS NOT WORKING..FREQUENTLY IT IS SWITCHING OFF AUTOMATICALLY..CELL IS NOT SHOWING ITS SIGNAL BAR..SIM CARD SLOTS, MEMORY CARD SLOTS ARE DAMAGED..SIM CARDS ARE NOT WORKING AT ALL.. My Claim ID in ebay is: 1440695.My PaisaPay ID : [protected] Item ID :[protected] ..Memory card slot and sim card slots are damaged in that mobile.So Signal is not coming.I will attached the photos if needed .. So i request ebay to refund my money immediately..Thank you..

I ordered Xiomi RedMI battory from eBay india. I got it in next 10-12 days within Bangalore iteself. When I tried to use it. It was already used and spoiled battory. And when i try to access my query and complaint to eBay they have already closed the window time span of replace/changes within this 10-12 days from my order. @eBay: My gentle advise to you either you should sell your product directly or from trustworthy sellers. Now this product is completely wastage for me. and you do not know how to take care of you precious customer. Your site never be trusted. Regards, Rahul [protected]

Hi, this is Vinay Sangtani I had ordered an Apple Iphone 6S (64GB) on ebay.in on 24th of Dec 15.. and when the package was delivered to me i got a Dictionary in the package. Trying to reclaim my purchase, these guys are giving irrelevant solution. Need a strong support from you guys to file a case against Ebay.in for BLUFFING an amount of 51000/- from me. Looking forward for your positive support. Reach me at [protected]@yahoo.com or [protected] Thanks & Regards Vinay Sangtani

I call up ebay customer support again on 29/12/2015 This gentleman looks at the system and keeps repeating that the buyer has asked to close the claim. I refute this. T I always answer my own mobile calls.I tell him that I am not satisfied with the redressal and want to escalate to the head of ebay India - he refuses to give me the details and instead asks me to drop another email to which ebay india would respond to .He also says that they will retrieve the call details that Nilesh Tambe purportedly made to me and verfify. 9) There has been no response to my emails. my mail id [protected]@sis.edu.in Claim ID: 1537910 PaisaPay ID: [protected] Item number:[protected]

I recently purchased 1 ScanDisk 16gb Pendrive from ebay and deducted Online Full Payment But By mistake i didn't Filled my Full Address of mine. Now i just want th help from your side to convey this to Seller. Shipment of the courier to my address. Item ID:[protected]Pendrive on ebay) PaisaPay ID [protected] Seller Details:- Name - GourmetProductRetail Pvt.Ltd. Tel - [protected] email - [protected]@gmail.com Courier name: BLUE DART Airway bill number: [protected] My Ebay Account- [protected]@gmail.com

I bought one Apple I phone through ebay and the shipper was you. It was a cheating made by your shop through this business. My order for 32 GB and you shipped 16 GB product with 32 GB bill and box. Moreover all the inserted accessories of the item are copy versions and I am totally disappointed on the deal. My paisapay ID was [protected] and record number in the order statement shown as 500. Please do the necessary arrangements to replace my item as 32 GB product before me approach legally against ebay. I enclosed your order statement for your reference.

It is very surprising that reputed store like ebay is making such kind of things. i had received an item which was not working from my first use and also it was not having proper document to have warranty claim. As a customer everyone suppose to have a working product on their first use. For this i had also raised refund request but unfortunately received call from ebay that they will not refund money and rudely instructed that i should go to warranty center or else contact to supplier ebay is not able to proceed any kind of refund or anything. It is kind of loosing faith on ebay.My PaisaPay ID : [protected] claim id- 1516412. They had closed my Refund ID just because product is having one year warrenty so that i have to contact service center. and they had not provided warranty card or anything. i requested too many time but they have responded with the same answer.

I had purchased Portable Hard drive (Seagate Expansion Portable Hard Drive 500GB) from ebay on 22.12.2015 The revieved product is not funcitoning from first day. It is not getting connected to my laptop / computer. I have tried onto different laptops & computers still its not working. When I raised a ebay guarantee claim the customer care person said ebay.in is not responsible for this defect & you must contact to Seagate Service center to get to repaired. When defective product is handed over to me still ebay.in is not taking responsibility of the product.

I bought a Nokia 701 LCD replacement display on September 11, 2015. After receiving an item completely different from what I ordered, I raised a claim for return and refund. They asked my to send images for both the original Nokia 701 and item received, and I did. They gave me four reference numbers that images were received and request is under process. SR# 1-[protected] SR# 1-[protected] SR# 1-[protected] SR# 1-[protected] They said they will respond in 48 hours, 72 hours, 24 hours, 5 days, 10 days.I called them to keep the communication open and continued being given such deadlines for resolution. On October 20th, 2015, they closed my Ebay guarantee claim #1267930 on the basis of me not being contactable on that day. Since then, I called them more than 15 times to reopen the claim as I already provided them with images and got an acknowledgement that it was received BEFORE THEY CLOSED IT ON 20TH OCTOBER. I finally got to speak to supervisor in December. He gave me the seller's contact number. The seller said it has been 3 months, He does not know anything about it and will not do anything from his side UNLESS Ebay gives him a email stating that I had provided them with all they asked, and It was a proper cause. I tried calling to Supervisor but Ebay customer care gave me 3 working days to call back to me. Again, I did not receive any call, so I called after 1 week, on December 28th. After hearing that seller wants an email from Ebay, Supervisor started denying receiving any mails containing images of the product, and he said that I received system generated response but actual mail were never received by them. They are putting all blame on me that I was not contactable on October 20th. And they did not receive the images. The Supervisor is discrediting my claim based on that. I spoke to many customer care executive, they all said they can see the images I sent to them. They even gave their service request numbers: These are 4 which I actually wrote down. 1-[protected] 1-[protected] 1-[protected] 1-[protected] These past 3 months had been truly frustrating as I have an item which I absolutely cannot make use of. I have appropriately justified reason, yet I am being denied the return and refund. Loosing faith in Ebay due to slow processing is another thing but hearing a straight lie that I did not sent any images..that is beyond loosing faith.

Hi, I have ordered a product on November 30th 2015 from eBay. My PaisapayId is [protected]. I haven't received the product so far. I havent received the item so far (till Dec 28th 2015). I have called theircustomer support team 5 times and they would have called me around 5 times. They have been talking the same content during all the conversation (in 72 hours some one will resolve my problem).I think that someone is on long leave and wont join back to eBay. Please listen to all the conversation which i had with your team. They will learn, what customer support team should not do. . I spoke to 5 different team members from support team. I have noted down their name for my record and dont want to mention their name here. 1. As per eBay they dont own my problem. 2. Seller is not reachable and dont even bother to response. They dont have contact number as well and your eBay dont have any control over them. 3. Shipping company says, the transaction is abandoned and they have asked me to talk to eBay I have been doing online purchase for the last 10 years and never had such a pathetic support with any online players. This is my 2nd bad experience with eBay.

Sir, This is regarding a serious issue against buyer ahansiddiqu_0 ( 0 ) who with fake and changing ids collected item cleverly from me. After receiving the item he cleverly claimed that he has received nothing. The seller produced proof of item delivery and photo of item packing in insellerverification system of ebay. Still the buyer cleverly managed to get both the item and refund with the help of ebay customer care as ebay called a unregistered wrong number and resolved the issue. I will move to cyber crime cell if you do not resolve the issue within 3 days