eBay.in Complaints & Reviews

Ordered material on 16- Oct-15. But not received the material nor amount back still now.made a complaint on 29-oct-15.Complaint Claim ID - 1387706. Following the customer care executives till date and getting feed back of it will done withih 48 Hrs, 72 hrs etc. Wasting of my 1.5 months of time

I ordered a "HOME GYM PACK (20 kg of discs + rods and bars etc)" through Ebay online site on November 29th.. at that time i got the confirmation of delivery on or before december 1st.. after getting my tracking number of fedex it will shows that the order will be delivered on or before 19th december.. actually thats not my complaint.. my complaint is am ordered that product for my current address ( LIJO CR, Kadicheeni complex, Chalakudy 680307, kerala ).. But the tracking details shows that the destination is PONDICHERY IN.. How its happen ?? i just called the fedex care for my enquiry.. they told me that the order destination is actually at PONDICHERY IN.. in a local address.. and the tracking details shows that the actual weight of product is 18kg.. actuallu am ordered a 20kg of Dumbell and 5 ft bar HOME GYM PACK.. I can't get any clear idea about my product.. please tell me a solution.. i need my product on the date.. is any solution for forwrd the product to my given address.. please.. its very important.. please call me or mail me and give a possible response.. Now its reached at PONDICHERY IN.. i want that in KERALA.. tracking no. :[protected] paisapay ID : [protected] LIJO C.R. [protected]@live.com +91 [protected] LIJO C.R. Faeber Computers Kadicheeni complex Chalakudy pin 680307 Thrissur, Kerala

Hi, I have ordered a product from ebay however I have selected a wrong address I realised after placing order and making payment. I called up to cancel the order ebay told me to call the seller and seller was agree to cancel the same. He said to me send a email if you want to cancel I send a email for the same after sending email I received a communication that product has shipped. Raised a claim but did not get any response till date seriously disappointment from the services provide by eBay. claim id-142500 paisa pay id-[protected] SR#1-[protected]

I didn't receive my amount from eBay. There r 2 phones( iPhone 6 and iPhone 6s). Its been more than two months. Andwhen i call they askedme waot for 3-4 days... Can u please help me

Dear Concern, I have placed an order on for refurbished Apple Iphone 4s 16 GB on dated[protected]. For which ebay mentioned delivery date on 27-Nov-15, as the product is coming India from US. So I have called ebay CC on dated 17 Nov-15 where they asked me that your phone is out for delivery and could reached by you on 18-Nov-15. On 28-Nov-15 I have received a msg regarding that your Apple Iphone was delivered and confirm to receipt. I am shocked to view this msg, how ebey delivered the phone to wrong person as I have not received the phone till date. I am regularly contacted to ebay for resolved this issue and want my money back. In this regard i am also contacted both seller and the courrier company but they are speak like a IVRS mechine and only said that the phone was receieved to the address mentioned while oredring. I have raised cliam(Claim id 1441712) for refund again and again but all in vain. Now my money nor the phone both are at ebay side. I would like to notice that If they are not going to pay my money back. I am spoild their Image in social media as well as regulatory bodies. Regards Rakesh Kumar [protected]

Product received in the damaged condition .The moment i receive it informed the courier guy that product is been opened and speaker is not working .So he replied to check with the ebay as product is been opened so cant be returned by him but ebay will get it returned . who would be responsible for the product damaged in transit . clearly mentioned that product on product page (Returns: Replacement and refund for this product is covered through ebay guarantee ) Pathetic service i wont be ordering with ebay again .Get the product returned and get it replaced asap . I AM DAMN SURE I'LL WRITE BAD REVIEWS ABOUT U GUYS. CONTACT NO.-[protected] / [protected] PaisaPay ID : [protected] Claim ID : 1515826

I had ordered a battery. Wrong product but I was useless and the complaint was rejected the complaint. Claim ID : 1491493 PaisaPay ID : [protected]

I have purchased sony xperia e4 new mobile from ebay.in. But i received a open seal product. and the ebay refused to return this product, i'm very disappointed such type of deal from ebay. I tell you ebay not have a reverse courier partner. and the ebay not a shopping store it is only platform to buy product from seller for any complaint only seller responsible for damage, wrong, faulty product. and the seller don't easily accept the return product. all of guys, please take care to buy any product from ebay. Ebay is good site but the thoushand of seller are fake on ebay. they say' we send or deal with original product but they send duplicate product. if you received duplicate product than you found that you will be unable to return that product because seller would be not accept you product. So please take care if you buy any product from ebay

Made payment on 9/11/15 for SONY BRAVIA 40"40W700C LED TV from [protected]@gmail.com Paisa Pay ID [protected]. 1. Deadline for seller naming lingoimpex to dispatch item by 27/11/15 on which date he provided fake shipment no. [protected] of BLUE DART.Seller informed to ebay that BLUE DART has misplaced shipped item which was infact never shipped. 2 further i raised claim with eBay guarantee team to resolve issue they closed claim who were supposed to take details and take action but they did not do anything just closed claim with saying only refund way out. 3.Currently same seller selling same product on eBay but not ready to dispatch it to me and eBay executive informed me that they cant force seller to dispatch item asking to me talk with seller and convinience or else refund. Point:- If same seller selling said product why eBay initiating for refund in my case? why they are using money for 40 days and later on informing they can not provide item where same seller actually selling same product on there site? Desire Resolution :- need product with compensastion (No refund at all)

Item bought : "2000W Water Immersion Heating Rod, ISI Certified." (Item ID:[protected] on 17-November-2015 and that was not the actual as described. raised a claim against this on[protected], with the following details. Claim ID: 1474845 PaisaPay ID: [protected] Item number: [protected] refund details: RRN number: EPT[protected] Auth ID: [protected] Amount :- Rs270.00/-

I recently ordered SAMSUNG 32 GB MICRO SD MEMORY CARD EVO CLASS 10. product id[protected] and received a different product than the description which happens to be a fake product all together which doesn't work. I had raised a claim id 1503491 which was rejected stating product is under manufacturer warranty. But if they haven't delivered the product that was described and that i paid for theres no point talking about manufactures warranty. Furthermore seller is now shown as unregistered, he doesn't respond. All in all it looks a clear online fraud. I talked with ebay customer care they say they cant help in this problem nor they can escalate case to higher authorities.

I had ordered for a camera nikon D5200 (rs. 32399) along with a lens (rs. 8099) on 14-10-15. The lens was delivered in 1 week but the camera was not. Many calls have resulted in nothing. My credit card company charges me 2.99% per month. ebay has not responded even after many calls.

After 2 months my refund was not getting initiated and today when i called then they told that my refund was cancelled. Please help. My contact number is [protected].

Hi, I raised a claim for the refund of money, in their policy within 6 days they have to refund. But, it was already one month, they are not refunding still. The customer support also not responding properly.

Dear Sir, I Purchase Iphone 5 Black 32 Gb on Ebay.in since 24 oct 2015 I got dublicate iphone. I complent on Ebay Claim No :- 1379348, Paisapay ID [protected]. Item Number :[protected], Seller ID wirelessindia, Date Claim Opened 27/10/2015. Still Company Not refund My Amount Every Day I Called Ebay Care They Always Said Me wait 24 or 48 hrs. Ebay Always Giving Me Foolish Reasons What Can i Do Plz Help me Bcz M sufferring this Problems Almost One Ans Half Month

My ebay paisa pay id : [protected], i have ordered for earphone on[protected] at ebay.in, they provided seller mail adders also, i requested the seller for original, if not available original refund my money back, other wise i will proceed legally also, about this seller responded through email positively, in spite of that they forwarded duplicate earphone, regarding this even i raised complaint, but there is no response from both ebay and seller.the product which i have received is available even at 50/- also, i paid 299 for that, i need either original or refund for this

I had purchased an item from ebay last month but i received a duplicate item. I returned it on that day itself but i have not received my refund yet and its been a month. Kindly help me. My number is [protected].

This has been a fully messed up experience with ebay. One of those I'll-never-buy-from-ebay-again ones. I ordered a philips radio from ebay. When I received it, the antenna was broken & speaker was not working. I thought customer care would help me. I didn't realize just how wrong I was. They flatly refused to help. They said "go to the Philips service sentre, its still in warranty." I couldnt believe what I heard. Didnt have much options, so I went to the service centre (50 km away). Voila! another shocker from service centre, "a broken antenna is not a manufacturing defect. Its probably a transit damage. Sorry we cant help you." Then I conveyed that message to ebay customer care. They said "its not our problem, as the product is still under warranty." I filed a guarantee claim on ebay. They refused it without even talking to me. I have contacted ebay multiple times now. Even requesting them to put me through to the "senior people" with "real authority". All in vain. Either they are in a meeting, or they have gone home, or they will get back to me within 24 hours on "high priority", as "I am their most valued customer." That was the moment, when I realized ebay is going to badly lose the Battle-of-India to the trio of Amazon-Flipkart-Snapdeal. ebay doesnt even stand a chance among them. Its a sham website. They have not just tortured me, they've made a fool out of me. Hope everyone knows their reality.

Hello Sir! I Have ordered a winton winsor newton oil painting set at 5th nov 2015 paid by HDFC credit card.Due to not receive of any info by the seller the order has been cancelled by ebay service.I have claim on ebay guarantee they had given extension and did not receive any information.I again sent a refund request approval they have approved and told me that within 6-8 working day your refund will be credit by same payment method.I waited since 5nov now its 12 dec 2015. Deadline cross by the company.Please resolve it.

I have purchased an item from ebay.in, i was not satisfied with the product so I requested for return and refund of my amount but they immediately rejected my request despite my so many efforts to explain them that the product was not as per my expectations, the details of the same have been provided below: Claim ID: 1503473 PaisaPay ID: [protected] Item number: [protected] Seller ID: importikah Date claim opened: [protected] I have been purchasing the products online but this was my first worst experience, I will never recommend ebay to any body for sure RANJEETA SINGH [protected]