eBay.in Complaints & Reviews

Sir, I purchased Intex Aqua A2 mobile but they changed the color.In the description in ebay page they mentioned black color..I actually ordered black colour.But they have sent it blue colour.I applied for the claim. But they closed my claim with 5oo rupees coupon.BUT ACTUALLY THE PHONE IS NOT WORKING..FREQUENTLY IT IS SWITCHING OFF AUTOMATICALLY..CELL IS NOT SHOWING ITS SIGNAL BAR..SIM CARDS ARE NOT WORKING AT ALL..My Claim ID in ebay is: 1440695.My PaisaPay ID : [protected] Item ID :[protected] So i request you TO REFUND my money immediately.They actually cheated my money by giving repaired phone..Thank you..

Dear sir, i have to make a humble request to you kindly help me. details are as follows I have purchased hp laptop from ebay on date 29-11.2015. And there was some error with the page resulted in failure purchase but my money got deducted. I have made payment of 39, 990rs. At 7:42 p.m. through American expresse card. authorisation code 170901.given by bank as they given money to ebay. after that i made contact contact to your customer care executive they told me that my money will be automatically transferred in my a/c. in 72 hrs. again whenever i called them on customer care each executive says me for 72 hrs . sir, i can not understand how many 72 hrs they actually need . on chat they end there session and leave me without any answer. is this is the way to handle a customer. i am really irritated., dear sir, till today[protected]after 6 days) i have not recd . my money back in my a/c, please please help me if you can . as my child examination are coming and i need a laptop for his support. again sir my humble request to you . kindly help me. thanks truly yours, ASHOK KATARIA. [protected] MY EMAIL ID : [protected]@gmail.com

Even after several reminders n calls ebay is not turning up to pay my refund. Every time m calling them, they are telling that I will get a call from the authorities within 72 hours but its been a month and i didn't receive any calls. M filing this last complaint to this website and if i didn't get a reply from ebay in 72 hours then m going to drag you guys to consumer court. Contact me on [protected] and my PaisaPay ID is [protected].

I have contacted ebay regarding the laptop was faulty and they said to return the package to the seller they refund the amount when i returned the item ebay is saying that they are unable to track the shipment and the seller is saying that received the item broken when i asked the seller to attach the pics that the laptop is broken seller didn't respond to it tried calling seller many times but not receiving the calls both ebay and seller both are frauds my claim id is 1291236

i bought one apple i phone 4s/ 32 gb from e bay id no[protected] and paise pay [protected] in sept 2015 alcotech seller send me one old damaged set which was repaired three times as per apple service center. itried to contact the seller and ebay but no response .request refund the money send me new set

I ordered one Sports Shoe from E-bay and they have sold us the Damaged shoe after that I claimed eBay Guarantee for refund, the Claim - 1456199, The shoe they given such damaged one so that I raised this claim but unfortunately it was Reject, I reopened the same complaint and they inform me that you will get a fallback from out team within next 5 days. Still I have not received any call or the refund. So I'm requesting you all to please help us to recover the claim from e-bay. Claim ID -1456199 PaisapayID - [protected]

I have purchased mobile from ebay, 1.i have ordered I phone 4s 32GB on 16.09.2015 they have delivered I phone 4 32GB.And flash also not working & now mobile is not working from 1st october 2015.I have spended Rs.13888 wastely for not working device.i have raised a complaint & I have received Claim ID : 1294620.iam fedup with ebay by sending mails to solve my problem.

I have purchased sony hard drive of one TB from above company online. My bank account debited on 1st December 2015. However the product is not shipped nor I have received any e-mail, sms from the company regarding the receipt of fund or shipment of the product. I have complaint to the company on 3rd December 2015. The company has not replied to me yet.

Claim ID : 1380038 PaisaPay ID : [protected] was approved by [protected]@tpa.ebay.com on 12-nov-2015. I did lot mails to [protected]@tpa.ebay.com, [protected]@ebay.com, [protected]@ebay.com, but all efforts are in vein. no one responding. eBay India is not paying the refund money.

I have purchased and apple iphone 5s through e-bay.in on 10th novemver 2015 till date the item has not been delivered, called blue dart courier end number of times but they only telling me we are unable to trace the shipment, we will contact you no need to call again and again, contacted the seller he is also least bothered, contacted ebay they are only telling same we will contact you, on 23 november 2015 i have raised a claim no response no call from any one, paid rs. 25769/- for the item in advance whats the security item name: apple iphone- 5s paisa pay id: [protected] i am worried, what is the safety of online purchase, if theer is no one to assure and assist you!

I ordered V-guard stabilizer from eBay.in but I received it in Broken Condition. I have contacted e-bay customer care and GRIEVANCE more than 30 times over the call and also I have sent 'n' number of emails(I have evidence). I am not at all happy with their response and it is your and seller problem for which you are troubling me. If you don t have hold on your seller that is not my problem. Now after all my struggle in contacting the team managers they have agreed that they have arranged re-pick. below is the Service request numbers.(I do have many other Service request number) 1-[protected] - Anupam Prasoon 1-[protected] - Lokesh Note: E-bay Guarantee is the worst service I have seen in my life time. I have wasted my precious time and also the currency to talk to GRIEVANCE team. The claim ID - 1360002 was open from more than 40 days! But today all of a sudden they have closed the claim and asking me to talk to seller. Please help

The mentioned claim ID was approved on 12-Nov-2015 but kept on hold. The seller CROMA also given confirmation that due to technical reason they are unable to provide the goods so they already refunded the money to eBay but eBay team are unable to provide me the refund amount and they are even not responding now my emails.

Dear sir, This is to inform you, I have purchased one Samsung HM1100 BlueTooth Wireless Head (Item code:[protected] on Dated of Purchase:- 27/Oct/2015 from ebay india. Product was delivered on 04/11/2015 to my mentioned address, but when I checked I found product was faulty & broken. So I informed to ebay customer care & they assured me to refund the amount of the head set to my bank account within Seven Working days. But, its almost one month over but still I have not received my amount & ebay had closed my complaint without inform me. My Order details & Complain number is given below;- Dated of Purchase:- 27/Oct/2015 Paisa Pay ID- [protected] Claim ID- 1410234, Claim Date- 06/Nov/2015 Customer Name- Mr. Simanta Deka Cont. No- [protected] mail ID- [protected]@gmail.com Dist;- Guwahati, Assam

SIR On 19th oct 2014, I have purchased electric kettle from ebay site . I have paid money online. But they have not provided me product yet not they have refunded my money. I have already made a request for refund but they are not giving my money. Many times I have talked to customer support members of ebay but they are not solving my issue. My PaisaPay ID : [protected] My account with ebay : [protected]@gmail.com NILANSH

This ebay.in seller id blueberry_solutions selling USED smartphones as Brand New This seller lures customers by selling USED phones as brand new item This seller also doesn't accept Cash On delivery(COD) because buyers can open and look the parcel before paying for item and buyers can easily know Md Razzak / Rizwan Syed (seller) fraud tricks. so that buyers will easily know they received USED phones Seller violates ebay policy regarding payment methods I tried my best to get my money back using some safe tricks but as usual ebay favored this fraud seller and I lost my money No transparency for purchases in ebay. My humble request never buy anything from ebay Look real reviews here: http://feedback.ebay.in/ws/eBayISAPI.dll?ViewFeedback2&userid=blueberry_solution...⇄ Contact Details Name - Md Razzak ( Rizwan Syed ) Phone - [protected] email 1 - blueberry.[protected]@yahoo.com email 2 - [protected]@gmail.com owner Md Razzak ( Rizwan Syed ) from Kolkata 70/H/1, Dr. Sudhir Basu Rd., Kolkata - 700023, WB Phone - [protected] Please file a police complaint against this cheater and fraud seller. Police need to hunt this person down

I don't say the product is not genuine. But it gave me half product. I purchased a zenfone charger and what I receive is only an adaptor. No cable included in it. Tried to contact dealer no response. Claim for refund or replacement cust service contact me saying 110% guaranteed coupon but noting I receive. I need a case against eBay to stop eBay selling their products.

Hi, I had ordered a product from eBay India on Oct. 27th 2015 and the Estimated delivery time was Thu. Nov. 12 till Thu. Dec. 3 2015 but I haven't received the product as yet. I had also paid for the same through Online transaction. The worse thing is I am unable to locate my shipment which reflects the authenticity of a brand like eBay. I tried calling Customer support, but they not more than a headache. In addition to that, I shooted a dozen mails but no help. Kindly help me for the same. The details are as : Item : Knit Men's Women's Baggy Beanie Oversize Winter Hat Ski Slouchy Chic Cap Item Id:[protected] Transaction Id[protected] Unhappy Customer

Sir, This mail is regarding the issue in eBay coupon provided from eBay. This coupon I got it from eBay as eBay guarantee claim. This story starts 25 th August 2015 .on that day I registered in eBay. On that day I bought on one power bank with paisapay id [protected]..5.that item deliver on 1st sept 2015. That was my first experience with eBay. I got that item but that was not working. I applied for a complaint with claim id 1232672.after consulting you many times you provided eBay coupon around 750 rs.By that coupon again I ordered a power bank on 22 nd Oct 2015 with paisapay id [protected] .this power bank is having 799 rupees.I got the item around 30th Oct 2015.again I checked the item. This was also not working. Again I given complaint in eBay guarantee claim with claim id 1397553.afer contacting you may times you provided again a eBay coupon with 800 rs on 15 th Nov 2015. While you checking the date you can able to understand that I wasted how many days for buying a power bank that is fom Aug to November 2015. I thought this time this issue will resolved. But the same story repeated. I decided that I am not going to buy power bank again. So decided to buy any another item using this coupon.i am having 800 rs.so by using the 2 nd coupon I decided buy one Nokia lumia cover and one churidhar material from eBay. So at first I selected a lumia 730 cover .it is having 198 rupees. By using this 2nd coupon I purchased the lumia cover. Then I thought I am having 602 rs balance. So using I decided to purchase churidhar material. So I selected and applied the coupon.but it is saying that coupon already used. So I contacted eBay customer support. They are telling that it can't use more than once.but it is not specified any where in the mail or no body told any thing aboutthis.it may be your policy. But that want to specified once before giving it.from the customer service 1st time experience was not fair. You consider my experience in eBay. I purchased the item in eBay on November. I didn't got the item.my time wasted. My money wasted. For 800rs I only got 198 rs. This is my right to ask money other than requesting you.because I lost my 602 rs without any benefits.I this eBay having consideration in customers difficulty. So I kindly request you to provide my eligible 602 rupees coupon or amount. Adarsh K S [protected]

I have purchased a one plus one mobile, and I have received it in not working condition, sim is not detecting on phone..when I asked eBay to take return and refund amount, eBay is asking to contact the seller, Why should we contact the seller, as we have purchased the product from eBay directly.. The seller is saying that the product is under warranty, u can reach ur nearest service centre. The product reAched us wth not working condition.. I request eBay to be more responsible towards the customers...the pathetic response from the eBay makes us more worried about shopping in eBay further. My purchase details are as follows...pls do take return the product and refund the amount. Item number[protected] Product. One plus one mobile Pls do needful

I've purchased from ebay.in on 19 oct 2015 of rs 715 and i didn't receive my product. I've submit complain many times about this concern but everytime they said to wait 2-3 days. now only way left to me is to sue on them. about this fraudulent activity. my ebay paisapay id is: [protected] and my name is sahil gupta