eBay.in Complaints & Reviews

Hi team, i have purchase a mobile phone (JIVI GC 1209 GSM + CDMA Full Multimedia Phone) from ebay site in 17-11-15 & got this product in 19-11-15.When i open this product then i found that "Message not support" issue.(Banking OTP are coming).I raised a claim in 19-11-15. & ebay PaisaPay ID : [protected] Claim ID : 1447445. I also contact to customer care of ebay & share this issue.they told me "Sir don't worry we will replace or refund this product". Now today 1-dec-15 again i call to customer care of ebay. then they told me product are not returned, you go to the service center. I have a one concern that i have got this product in 19-11-15 & found a issue and at random raise a claim same day.If i use this product one or two month, then i don't tell to replace or refund this product.But i was not use this product a single hours.So this is ebay responsibility they have to have replace of refund my product as soon as possible.

I order for two power banks and i receive the same.but, they are duplicate products and not even switch.i request for my refund.but, its one month over still i didnt receive my refund.whenever i call, they told me wait for 2 to 3 days but no use .they are poor

I bought the above mentioned product on 25th October, 2015. The item was about to be delivered on 13th November, 2015. I contacted the seller Mandeep Singh on call. But his response was just worthless. I even contacted Bluedart. Called Ebay executives several times. Every time they say you will receive notification within 72 hours. That 72 hours never comes. I paid Rs. 4999.00 for the item I registered several claims on ebay but they all went in vain. Everytime I open cases, they closes the cases. PaisaPay ID : [protected] Item no :[protected] Shipment Date:[protected] Carrier Name: BLUE DART Tracking Number: [protected]

Hi, I have an ordered on ebay.in on 7th NOv-15 which should have been derived to me on 16th NOV-15, but till now I didn't get the product. I contacted costumer care 4 times on this concern that the I'm still waiting to get my product but they all are giving dissimilar commitments to me. While I traced down my product on ebay, I know that it was delivered in Chennai whereas I placed the order in Ahmedabad. Already Company know all this things but they are not willingness to solve my issue. They gave me commitment to contact me within 5 days of the date of clam(complaint) but till now on 10th day I'm waiting and just waiting for the call back from their side. Hope now this complaint will helpful to me. You can contact me on [protected] & [protected]@gmail.com And my ebay order number is [protected]. Additionally I want to say they have taken complaint twice time to resolve my issue and committed twice to call me to know the status of my complaint within 5 days the date of clam (complaint), But my goodness I'm still waiting from

I HAVE SEND THE PRODUCT OF PRINTER LOGIC CARD FOR 4521F ON[protected]. THE SHOPPING COMPANY HAVE DOES NOT GAVE ANY INTEREST TO REFUND ME OR SEND ME THE PRODUCT I HAVE ORDERED FROM LAST 9 MONTS. IF THE COMPANY WILL NOT GIVE ANY INTEREST REGARDING THE PURCHASE I HAVE TOOK I AM GOING TO FILE A CONSUMER CASE REGARDING THE SHOPPING COMPANY. AND MY PAISAPAY ID CODE IS: - [protected] AND MY BAMK ACCOUNT NUMBER IS: [protected] and i have contacted a persons of spare world regarding this matter but no respond. The name of thge persons is Parmanand and his contact no is: [protected] REGARDS DALIM BORUAH

I have been purchased one no. Western Digital IDE/PATA 160 GB Desktop Internal Hard drive from ebay vide PaisaPay ID : [protected] and received the item on 10/11/2015. When my hardware mechanic tried to installed the same it was found that Hard disk is not detected by computer. The mechanic about two hours by changing jumper positions but it was not detected and his conclusion is that the hard drive is not new and not in the working condition also. I made a complain to ebay and requested them to replace the hard drive with a new and good one against my CLAIM ID NO. 1437865 dt. 16/11/2015. As per their Claim ID acknowledgement they will attend my request within 3 to 5 days. But after 3 days no phone calls or email from their end. I again called to customer care on 19/11/2015 and I has been given false assurance that ebay representative will contact me within next 3 days. But no call or email from ebay. I have again wrote to ebay ‘s customer help desk on 23/11/2015, to pick up the damage hard disk from my address. Then, I received an email that representative will be contact me with next 48 hours. This is very disgusting and irritating service from ebay and their customer care ( I doubt they have any customer care service at all). Now, today on 30th November, 2015, they have not contacted me so I lodged this complain through your Consumer Forum. If ebay not able to replace the damage hard drive then it is better to refund my money which I have paid at CASH ON DELIVERY on 10/11/2015.

Ebay India site I have purchased "LG G3 D855 brand new like 16gb/2b/3000 mah/5.5/sd upto 128gb/box/3 cases free" phone on 24th September for Rs.17199 from seller, Hyderabad, AP. Claim ID: 1290198 PaisaPay ID: [protected] Item number: [protected] I got Phone Courier Parcel from DTDC on 28th Sep, when I opened parcel I got shocked that Phone was missing inside the parcel (WHILE OPENING PARCEL I TOOK VIDEO RECORDING). Immeidately I complaint to EBay and they opened claim. Days, weeks months gone. I got call by 29th september from ebay claim team then October month I didnt get not even a single call, and November month I missed one call from ebay claim team. Now november 25th Ebay Closed my Claim saying that request rejected. that also not communicated in my mail. How it is possible ? without seeing my side proof they acted for one side justice. Also I told ebay clearly that I have video proof while opening parcel, they told Ebay Mails dont support videos. USELESS FELLOWS THEY SUPPORT SELLERS ONLY not genuine buyers. I lost 17000rs from ebay. Today 29th November I sent video to seller, and he got shocked and telling I sent phone inside parcel, you catch DTDC guys !!! What I can do further ???? PLS DONT BUY ANY COSTLIER ITEMS FROM EBAY !!!

Dear sirs, i tried to purchase a shoe from ebay india on line shopping network on 16.11.2015. I logged into their website as a guest and as per the instruction from the site i made the payment of rs. 399.00 ( rupees three hundred ninety nine only) through net banking from my savings account # [protected] of punjab national bank. I received the confirmation from the bank that my a/c has been debited with the said amount, but unfortunately from ebay i couldn't get any confirmation. Immediately i contacted their customer care number and informed the same to the customer care executive, who promised me that if i'm not getting the payment confirmation from ebay, some error might have happened during the transfer of payment and the money will be refunded to my a/c within 48 hours. Subsequently i received an sms on 18.11.15 at 1:44 pm from them to my mobile number [protected] stating that "dear member, the payment for your purchase dt. 16 nov 15 on ebay.In, is not confirmed & the amount of rs.399 has initiated on 17 nov 15 will be refunded to you within 6-8 working days." nothing happened after that and when i again contacted them after this said period, their executive says that they do not have any records in this regard and i may not get my refund. My question is that, if they don't have any records about my payment, how i will get a sms from them to my mobile number. I made only one mistake that i trusted this network which seem to have business internationally. I hereby request to kindly do the needful to get my refund asap. Soliciting your kind compliance and thanking you i remain. Madhu menon, ponnuveetil, kizhakkumpattukara, thrissur - 680005. Kerala.

I have ordered an intex aqua slice 2 phone of 5999 on ebay on 27th oct which was delivered to me on 28th oct .. but the display was broken i informed as soon as i got the product they generated a claim id 1383749 then they keep on fooling me that we will resolve the issueand refund your full amount in 20 days but they did not respond i called them 100 timesthen after a month they called and told that your claim is not eligible and we are closing it and no resolution was given please help me get my money and take action against ebay

My 1st Claim ID : 1238568 and 2nd Claim ID : 1247142.I bought SanDisk 32GB Ultra MicroSD SDHC Micro SD Memory Card 48MB/s + VAT Bill from my 2 account ([protected]@gmail.com and rockthe [protected]@gmail.com)on 27th august 2015.amount 501/-each.i made through oxigen wallet and pay 251/-each and i got 250/-discount on each product.(251+250)(251+250).on 26/09/15 i got 251 refunds.but another 251/- which i have not yet received.I made lots of complain but you guys are not solving my problem.The below mention transaction details which i am not getting my refunds. My PaisaPay ID : [protected], item id[protected] and claim id-1238568.3 months and 3 days is over but you guys are not active to refunds my money.Whenever i contact ebay customer service they are making false promises that they will refunds my money within 48 hours.All the time they assured me.But they do not refunds my money.On 24 November I had a conversation over 1 hour at 11.55am.This time they give 100% assurance to refunds.But same as early they do not response.I called up them another time on 27 th November and talked with their higher authority.She assured me please wait 24 hours and the update will be their side and said email me in my register email id.today is 29 November.still they do not response or email me.Now tell me what should i do???

Respected sir, Am A resident based in Ambattur, pudur. I purchased Nokia Bluetooth headset through eBay and the same was delivered to me on 28th October 2015. When opened the consignment I was taken aback to see that the product was damaged ( broken). No proper solution was give till date. Complaint ID:1385248, paisapay ID:[protected].

Hi, I have an ordered on ebay.in on 7th NOv-15 which should have been derived to me on 16th NOV-15, but till now I didn't get the product. I contacted costumer care 4 times on this concern that the I'm still waiting to get my product but they all are giving dissimilar commitments to me. While I traced down my product on ebay, I know that it was delivered in Chennai whereas I placed the order in Ahmedabad. Already Company know all this things but they are not willingness to solve my issue. They gave me commitment to contact me within 5 days of the date of clam(complaint) but till now on 10th day I'm waiting and just waiting for the call back from their side. Hope now this complaint will helpful to me. You can contact me on [protected] & [protected]@gmail.com And my ebay order number is [protected].

I got an iPhone from your Ebay for 17000 and it was not working for that purpose I sensed the pictures also from three months daily I was making a cal... Evry one was saying that you will get a cal by 48 hours .. And they closed the claim... And sended not working and I was given police complaint also...and I need a favour from your side also please help me My mobile number:[protected] Emailed:[protected]@gmail.com Name:Chaitanya Krishna Pay paisaid:[protected] If you need I will send police fir copy to

I have ordered an 20800 Mah power bank but i have received just an 2100 mah power bank on[protected] . I immediately raised an claim in their site with claim id 1427323 . But was of no use the claim was closed without any intimation . I have tried lot times regarding this issue . but no Progress in my Claim but They say that they provide 100% claim guarantee . I want the refund of my money because i have lost the hope in Ebay .

I have ordered the I Phone 5s. But i got received the non functional duplicate item. I have called last 1 month and the customer care people responding same at every time that ebay team will contact next 72 hours. Till now i did not receive any call from ebay team, if i call the customer support they simply telling ebay team will contact in next 72 hours. Pleas someone help me to resove

I am purchased a powerbank on 4th November 2015 and receive by 18 November i will open that box and use that powerbank but its not working and also i don't receive the invoice than call the ebay customer service they said sir its a manufactured warranty not return and not refund you are going to the sony service centre i am raising a claim but they cancelled i am contacting to the seller but not responding on mobile and also not mail reply they ebay customer support says sir wait five days then say sir wait 10 days what i do

Our company, A.Himanshu Jewelery is a Power Seller on EBay.in since March 2013 with account credentials as: Username: ahcahj Registered email id: [protected]@ahimanshu.com Registered phone number:[protected] To bring to your immediate attention, EBay owes Rs. 29, 364.03 to us for over one and half years. This is against TDS that we have paid on EBay’s behalf. This was confirmed by EBay but till date, we are yet to see our money. This, in spite of following up rigorously over phone, emails, letters, notices and personal visits to the EBay office. None of these have managed to solicit a reply from EBay. A prompt action would be highly appreciated.

Hi,

I had bought a product named Ultimate Nutrition Prostar 100% Whey Protein 5 Lbs Chocolate Creame Flavor"[protected]. This product firstly was duplicate. When we raised a complaint about this to Ebay they agreed to refund the Money. It seems the refund was approved from Ebay side on 14th November 2015. But yet not credited to my Citi bank Credit card.
On 26th Nov 2015, since afternoon 1.30 pm i have been calling them to ask for updates. but they always just place my call on hold for 20 - 30 mins and Non of the supervisors come on the call to answer. Also One supervisor named "Kapil dev Sharma" promised me to call me back with update by 3.00 pm but dint turn up. I'm really pissed off with this kind of service and really need some strict action against ebay.

Dear Sir,

We purchase the bajaj Iron product as on Ebay site, where we paid first through credit card payment dated-21.11.15 we have selected the product as per the shown photo copy as on site. but the received product is not same as shown in pic. at web site. then we contacted and told . but they are refusing to return back iron and refund the money. The product which we received have less cost in market which they taken more 799. In market the prize is less. not responding properly, not taken back the receveived material and not given the money which we paid.

Please take some action .The details of emails as below.

From: [protected]@sterlingwilson.com
Sent: 11/24/2015 03:15:27 AM
To: ;
Subject: PaisaPay ID [protected] -DISCRIPANCY OF IRON RECEIVED
Dear Sir,
As per telephonic discussion with you,
Sending photo copy of received bajaj make iron. I am not satisfied about the received product
Because on the eBay site the photo of iron ( logo) which I saw is not matching with the received product
please take back the product & refund my money.
Please do the needful asap.
Regards
Devendra D. Khanvilkar
MOB. NO. [protected]


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1 of 34 23-Nov-15 4:22 PM

I bought an Iphone 4S from ebay and paid online on 18 Oct. I received a faulty product. I checked the IMEI no. in the APPLE site and it said that the product was faulty and was recalled from the market ( and Ebay successfully sold it to me!) and the next day itself i registered a complaint with Ebay ID 1363502. Product Details: Invoice No. eforindia43604 Dated: 19 Oct 2015 Order No. [protected] Portal: EBAY_EFORINDIA Sender Info: 404 4th Floor adeetya plaza complex above helth planet, near Jodhpur Char rasta Jodhpur gam.satalite Ahmedabad-380015 Ph. [protected] Ebay and seller Efor India are making me run from pillar to post and blaming each other. Eforindia said they are ready to replace but it has to be processed through ebay. I asked ebay for a refund and they say I have to send the product back to the seller. I AM NOT doing that because back in June I sent another wrong product back and I never heard from seller or ebay ever again. I let it go because it was only Rs.450. Help!