eBay.in Complaints & Reviews

Sir Mi Id [protected].Sir My Refund [protected] Not Complete after 5 Days.sir i call Many time E bay But Not Response .E bay Refund Is Bad.Bad. Plea.. Take Step N Refund My Complete. Sir Mi Id [protected].Sir My Refund [protected] Not Complete .

I have ordered sony xperia L22i battery worth of 1199 INR from ebay on 24th April 2015, on 29th I received message that the product has been delivered. But i never received the product. I had called them and mailed ebay customercare and every time they say that they have filed the complaint and at the end of the day I am going to get call from their claim registerer which I never got. Further recently they have avoided taking my calls.

Hello, This is Soumyajit Mondal from kolkata. On 1st May 2015 i purchased an item whose PaisaPay ID : [protected] .The product which i purchased from ebay is defective hence i raised a complain for my money refund whose Claim ID : 991547. But on the next day their customer care executive called me and told me that they will not refund me and instead of that they will give me a coupon code of 110% of the item which i purchased. Instead of repeated mail and calling no one solve my problem and till date i have not received any coupon code. Please try to solve the problem . Thanking You SOUMYAJIT MONDAL +91-[protected]

PaisaPay ID [protected] SANDEEP R INGAWALE - MOBI NO-[protected] MAINE EBAY SE POWER BANK LIYA THA PER WO THIK SE CHALA NAHI TO MAINE EBAY ME BAT KARAKE WAPAS KIYA, UNONE BOLA 8 DIN ME APKO PRODUCT MILEGA PAR ABHI TAK NAHI MILA MAINE BAHUT BAR EBAY & SELLER SE BAT KIYA PAR KOI RESPONCE NAHI MILA SIRF DEKHATA HU.MUJE BAHUT TAKHALIF HUI HAI MERE KO AILA LAGA KI KYU ONLINE PRODUCT KHARIDA.MAINE FAMILY, FRIENDS, MERA CIRCLE SABKO BATAYA HAI KI EBAY SE PRODUCT MAT LO. -- Sandip R Ingawale [protected]

i order a corset which after lots of weeks didnt come filed a ebay guarantee claim to say i wanted the item... the seller then sent the item.. but the size on his listing are half the size of the item i recieved.. live chat said dont worry will sort. then just closed the case.. this seller is listing item wrongly and getting away with it it is 2100 and i wont settle to i get my money off the fraud seller but customer service dont reply but i will contact the ceo of ebay if i have to.. such poor service

I bought a laptop adapter and received it on may 2. the same day i called ebay and informed that the adapter was missing ie empty package so the executive told me that he has filed a claim and the claim department will call me within 5 days, after 10 days i got a call from claim department saying that i have to send pictures of the empty package.. I told them that its been 10 days and i have disposed the package. He said that he needs proof to investigate. Who the hell keeps a empty package in his home for 10 days.. And more over the executive whom i spoke to at the first time never told me to keep the package with me.. So if you guys never told me to keep the package so why shoukd i keep.. Ebay shoukd have informed to keep the pacakage or send the pictures at the very first time. Not telling after 10 days. The claim department told that they cannot do anything and they have to close the claim. They need proof! Dont you trust your customers? Pathetic customer service and yeah ebay is worst ecommerce website in india. I paid the money for my order and never got the refund or the item. Fraud company. And for reference my number is [protected] and claim id is 986037

Dear Sir, I have lodged complain through Email alongwith three picture clips of broken tampered glass through Email sent on 28-March-2015 and again on 30/03/2015 to Email ID : upen.[protected]@yahoo.co.in & [protected]@ebay.in. But no any action taken. Please arrange to refund/replace the damaged item. Regards- - Pranab Jyoti Kakati - Email ID : pj.[protected]@gmail.com Mob : [protected] [protected]

Hello Team, Today at least 3 times called Customer care and nobody in the team was providing correct information.Each time i have explained to representative about the issue I have and also confirmed them, that Seller have send mails to ebay as well as to me confirming that the Money may be refunded back .But all Customer care representative said that that have not received any mail from seller.While as seller called me many times and confirmed that he have already send mail and copied me as well.Please see below mails i have copied and pasted, In these mails seller confirms that he have received the item along with DOA and also requested to refund the amount back to Customer.ReagrdsAnil Anil Kr Suri [protected]@yahoo.com [protected] ________________________________________________________________________________...⇄ Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] People eBay Member: lavastore To [protected]@yahoo.com May 7 at 10:33 AM eBay sent this message to Anil Kumar (anikum_efkgx). Your registered name is included to show this message originated from eBay. Learn more. Seller has responded to your question about this item Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by the eBay Buyer Protection Program. Learn More Dear anikum_efkgx, can u confirm tracking number and address where u ship product - lavastore Click the Respond button to reply through Messages, or go to your email to reply From: anikum_efkgx To: lavastore Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 07-May-2015 09:52:56 IST Dear lavastore, Dear Mr.Anant, Will you please let me know the refund status.As you have received the item along with DOA letter from service center along with item Regards Anil - anikum_efkgx From: lavastore To: anikum_efkgx Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 28-Apr-2015 17:54:35 IST Dear anikum_efkgx, please visit service center they will issue DOA letter - lavastore From: anikum_efkgx To: lavastore Subject: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 27-Apr-2015 23:52:21 IST Dear lavastore, The screen of the mobile isn't working properly. Not satisfied with the product - anikum_efkgx Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor Item ID: [protected] End time: 03-Jun-2015 13:13:12 IST Seller: lavastore (342) 98.9% Positive Feedback Member since 20-Nov-2012 in India Location: DL, India Listing Status: This message was sent while the listing was active. Marketplace Safety Tip Keep your money safe - never pay for items with cash or instant money transfer services, such as Western Union. In the past some sellers have exploited these payment methods in order to defraud buyers, so eBay has banned them from the site.Received a Second Chance Offer email? Double check that it's genuine: Second Chance Offer emails come directly from eBay and are shown in your My Messages.Trade safely. Beware of anyone who contacts you about buying or selling outside of eBay. When you trade outside of eBay, you're not able to leave feedback or take advantage of protection programs and case resolution tools available on eBay. Report an inappropriate email.eBay helps guard your privacy and online safety when you use our messaging tools. If you and the member you're contacting haven't bought or sold from each other recently, our tools may make both of your email addresses anonymous. Email reference id: [#a06-mva1lpsovm#]_[#d94b2c332e564eb8bc79fba79d48dd18#] Please don't remove this number. eBay customer support may ask you for this number, if you should need assistance. Learn More to protect yourself from spoof (fake) emails. Another eBay member sent this email to your email address through the eBay platform. eBay takes no liability for the sending of this email or its content. Visit our Privacy Policy and User Agreement if you have any questions. You can report this message as unsolicited (spam/spoof) email. Copyright © 2015 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay India Private Limited is located at 14th Floor, North Block, R-TECH Park, Western Express Highway, Goregaon (East), Mumbai - 400063, India. Reply, Reply All or Forward | More eBay Member: anikum_efkgx To [protected]@yahoo.com May 7 at 11:44 AM eBay sent this message to Anil Kumar (anikum_efkgx). Your registered name is included to show this message originated from eBay. Learn more. Buyer has responded to your question about this item Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by the eBay Buyer Protection Program. Learn More Dear lavastore, Hello Mr.ANANT Many thanks for help, Please find details attached and let me know in case if another information is required. And request you to kindly process my request for refund on priority. Regards Anil - anikum_efkgx From: lavastore To: anikum_efkgx Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 07-May-2015 10:33:48 IST Dear anikum_efkgx, can u confirm tracking number and address where u ship product - lavastore From: anikum_efkgx To: lavastore Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 07-May-2015 09:52:56 IST Dear lavastore, Dear Mr.Anant, Will you please let me know the refund status.As you have received the item along with DOA letter from service center along with item Regards Anil - anikum_efkgx From: lavastore To: anikum_efkgx Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 28-Apr-2015 17:54:35 IST Dear anikum_efkgx, please visit service center they will issue DOA letter - lavastore From: anikum_efkgx To: lavastore Subject: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 27-Apr-2015 23:52:21 IST Dear lavastore, The screen of the mobile isn't working properly. Not satisfied with the product - anikum_efkgx Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor Item ID: [protected] Order Id: [protected]-[protected] End time: 03-Jun-2015 13:13:12 IST Buyer: anikum_efkgx (0) 0.0% Positive Feedback Member since 29-Sep-2014 in India Location: UP, India Listing Status: This message was sent while the listing was active. Marketplace Safety Tip Keep your money safe - never pay for items with cash or instant money transfer services, such as Western Union. In the past some sellers have exploited these payment methods in order to defraud buyers, so eBay has banned them from the site.Received a Second Chance Offer email? Double check that it's genuine: Second Chance Offer emails come directly from eBay and are shown in your My Messages.Trade safely. Beware of anyone who contacts you about buying or selling outside of eBay. When you trade outside of eBay, you're not able to leave feedback or take advantage of protection programs and case resolution tools available on eBay. Report an inappropriate email.eBay helps guard your privacy and online safety when you use our messaging tools. If you and the member you're contacting haven't bought or sold from each other recently, our tools may make both of your email addresses anonymous. Email reference id: [#a06-d6l3zofzgj#]_[#14d5f33177fb447f82762cdd11a26057#] Please don't remove this number. eBay customer support may ask you for this number, if you should need assistance. Learn More to protect yourself from spoof (fake) emails. Another eBay member sent this email to your email address through the eBay platform. eBay takes no liability for the sending of this email or its content. Visit our Privacy Policy and User Agreement if you have any questions. You can report this message as unsolicited (spam/spoof) email. Copyright © 2015 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay India Private Limited is located at 14th Floor, North Block, R-TECH Park, Western Express Highway, Goregaon (East), Mumbai - 400063, India. Reply, Reply All or Forward | More Anil Kr. Suri To [protected]@ebay.in [protected]@ebay.com May 7 at 11:52 AM Please see Below Mail chain and do needful. Regards Anil +[protected] Reply, Reply All or Forward | More Anil Kr. Suri To Anant [protected]@ebay.com [protected]@ebay.in May 7 at 1:15 PM Mr.Anant, FYI Regards Anil +[protected] Reply, Reply All or Forward | More Anant To Anil Kr. Suri CC [protected]@ebay.com [protected]@ebay.in May 7 at 1:17 PM HI, I am still waiting for courier to come. I will confirm as soon as i received the same Regards Anant Reply, Reply All or Forward | More Anant To Anil Kr. Suri CC [protected]@ebay.com [protected]@ebay.in May 7 at 7:12 PM We recived the parcel. You can proceed for refund Regards Anant [protected] Reply, Reply All or Forward | More Anil Kr. Suri To [protected]@ebay.in [protected]@ebay.com CC Anant May 11 at 4:09 PM Hello Team, Good Afternoon, As discussed, please find attached the copy of DOA one more time and you can see below mail as well that Mr. Anant have confirmed that he have received the packet . @ Mr. Anant, I have spoken to Customer care they said if you can send a mail to ebay that you have received the goods and approve the refund. Regards Anil +[protected] Download Reply, Reply All or Forward | More Anant To Anil Kr. Suri CC [protected]@ebay.com [protected]@ebay.in May 11 at 4:44 PM We received packet. Please refund customer Reply, Reply All or Forward | More Anil Kr. Suri Mr Anant, e-bay is telling that we have not received any mail. I personally suggest you kindly send the mail via eBay site, May be they will take some quick action. Regards Anil +[protected] May 11 at 5:23 PM Anant To [protected]@ebay.com [protected]@ebay.in Anil Kr. Suri Today at 12:33 PM HI, I have received parcel please refund money Regards Anant [protected] Download Reply, Reply All or Forward | More Click to reply all Top of Form Bottom of Form

I have ordered one Mobile back cover and tempered glass protector from ebay. I ordered a grey color mobile cover and i got a blue color. Another thing is the ordered tempered glass is broken at the time of delivery. I have already send mails to the seller regarding the issue and also mail is send to eBay. I have not received any replay from both. I'm loosing trust on online shopping day by day. Whaaky.com already cheated me and now ebay also. Please help to get a solution.

Sir, I am Suresh kumar jena the customer of eBay since 2009, my registered email id is [protected]@gmail.com, my registered contact number is [protected] and my address is Gandhinagar 3rd line, koraput, odisha 764020. i was ordered a mobile of MICROMAX YUREKA - YU CYANOGEN MOD OS - 2GB RAM, 13MP BRAND NEW PaisaPay ID [protected] as on 13th april 2015, price is Rs. 9, 899.10 and It was reached sealed parcel on 17th april 2015 through DTDC courier, After that I was open that parcel infront of DTDC courier owner and i was found the mobile box seal is broken and Box is empty only news paper was put in the box of Hindustan times dated of 10th & 11th April 2015, then i was claim to eBay as on 17th April 2015, claim id is 966352. But eBay still Not solve my problem. so my request is I want my money back and track the mobile Through IMEI no. Sim1- [protected] & Sim2- [protected]. My Contact no is - [protected]/ [protected]/ [protected] Seller name is Mayank Sharma, Delhi 110016, email id is [protected]@gmail.com, seller contact number is [protected], So please solve my problem as soon as possible Thank you

I ordered "Transcend 2.5" Portable Casing Enclosure USB 3.0 for SSD / Sata HDD TS0GSJ25S[protected]" PaisaPay ID [protected] Buyer ID: m_yousuf12 The product should be delivered before 11th of May 2015, but even after 12th of may 2015 the product is not even dispatched, the EBay customer support blames seller and the Seller blames courier company which is not even picked up courier company, how can he blame courier guy? Making false promise with customers? Ebay.in Seller: Member id bhagwaticomputers_net Contact : [protected] See attached screen shot. I need my product to be delivered as fast otherwise Refund my paid amount of Rs. 975.00 from my SBI account. Give me intimation.

Claim ID: 925150 PaisaPay ID: [protected] Item number: [protected] Seller ID: syberplace Date claim opened: [protected] Courier name: BLUE DART Airway bill number: [protected] Remarks: Shipped through preferred partner Mode: Domestic Priority Weight: 250.0 grams

This is first claim id : 977599, product was missing charger and other accessories. ebay told me to send a 300rs coupon. None received till date. After that on second day i found out the product battery backup is worst. Seller himself told it would give a batery backup of 10hr see his listing. It giving a backup of 2 hr. it take another 2hr to charge. This dispute is not resolved till date. I contacted several of you agent they WERE LYING TO ME THE WHOLE TIME THAT THEY HAVE MADE ANOTHER CLAIM UNDER SAME CLAIM ID. One of you agent told me i cannot have another claim. They are refusing to payme back and use the product

I had an issue with eBay on a refund coupon and hence I submitted a complaint on this site.. EBay contacted me giving no help.. I used twitter to show this to the world and they subsequently blocked me... Here is the screenshotscreenshot.this blocking just proves how eBay doesn't like to take customer feedback and give customer a good service

Dear Team, Greetings!!! I Would like to request you for re-sending fresh product instead of received damaged product. I have received non-workable products from your service executive. Kindy resend me fresh working condition product as soon as possible. My product deatis:- AWB#: [protected] REF#:[protected] PRODUCT NAME: Nikon EN-MH2-B2 Ni-MH 2300mAh AA Rechargeable Batteries S...[protected] Your help will be highly appreciated. I need this product on urgent basis. Regards, Ashok paik Mob- [protected]

Kind attention to everyone using the services of Ebay .co.in ...just want to share my experience with them so that you can’t be fooled by eBay online selling company. I have purchased one product from ebay which was totally damaged and of worst quality with very high pricing on it. When I asked for replacement they totally disagreed and said it is beyond our policy. I was totally shocked n confused this happened . so I thought to inform all those customers who keep on purchasing online products please beware of this fraud company called ebay . as they said they least bother about quality and have no responsibility to talk again and gain . kindly talk to our vendor for this matter .which I found so bad and feel me like I was frauded by them .so please request every one to think over twice before ordering any product on ebay . I am suffered and u can be a next target for them ...so beware.

I made a grave mistake of shopping from ebay. The product was worth rs.429. they didnt ship the item on time. then when it was delivered, one item was missing and the product that was shipped was not functional. i had to take the pain of calling of them and then ask for refund. they have a long procedure for the refund which was completed after numerous emails and verification calls. They finally informed that they will refund 110% of the amount in the form of coupons which i agreed, well, thats my mistake again.. i accepted this offer. today i purchased an item for rs.367 from ebay. i thought i could use the coupon for the amount and then still there is amount left in the coupon that could be used since they owe me rs.429+ 10% they promised. i bought the item for Rs.367 using the coupon. then i just wanted to check if i could use the coupon again and alas i was shocked to see that i cant use it any more. well, dear Ebay. If you owe my rs.429, please give me that money back. not any coupon that can be used only one. i am not running any charity here to give you money. And i promise you that i will never buy from you again.. i will also inform my friends not to buy from you. its the money that i earned through hardwork and i need it back.

Claim ID: 934932 PaisaPay ID: [protected] Item number: [protected] Seller ID: itstoredatascan Date claim opened: [protected] this is the case and i havent received my refund

EBAY User id: surana_alok EBAY Paisapay Id: [protected] Its more than 3 months now since i have made this purchase and more than 2 months and 25 days since i have returned back the item to the seller on EBAY as asked by EBAY as the seller was selling replica products n EBay. Ebay didnt pick the item back instead asked me to ship bac the item and the reverse shipping charges was supposed to be returns back to me in form of Ebay voucher of the same amoount plus 10%. Accordingly i have returns the shirt back and the shipping charges of Rs. 175/- was paid by me. After the confirmation receipt from seller that he have received the product back Ebay informed me that i will receive the coupon in 5 working days. Since then till date i have called Ebay customer care more than 10 times, Mailed them 15-20 times, Had chat with their executive on online support more than 5 times and everytime i have been told "Sorry for the inconvenience caused you will receive the coupon in 5 - 7 workings days this is our commitment" Till date whoever were the persons from Ebay who have committed me has failed to keep the commitment, All i have received till date from Ebay is telephone calls saying that they will send the coupon in 5 - 7 working days. I wonder how a company like Ebay is working with this kind of customer care & support who return the product back to seller but doesnt give the buyer his money. This is a total fraud that Ebay is doing. If they are doing this with every customer then i guess Ebay is enjoying Crores of rupees of buyers who have thought that Ebay is a big company and there wont be any fraud so better buy from them. It has now a days became my routine of everyday to call/ mail/ chat to Ebay regarding my Rs 175/- coupon. This is causing me headache and mental trauma that from mere Rs 200 (approx) i have to do so much whereas Ebay is enjoying with my money and the seller is enjoying by selling fake products on EBay. Actually companies like Ebay are the one who is encouraging replica and fake products selling all over. Companies like this should be banned from operation who doesnt do anything about the seller selling fake products and cheating consumers, instead Ebay is joining those fraud sellers by taking commission or charges on sale from them as well as harassing buyers as in my case. i was astonished seeing that seller is still selling those fake products online on Ebay till date and Ebay has done nothing to stop this fraud, instead Ebay itself has become fraud by not retuning me my money as promised. I kindly request the forum to please help me getting out of this trauma and get my money refunded at the earliest. I would also like to ask the jury or members to kindly guide me the procedure to file a case against ebay for causing me such mental trauma and harassment. Your sooner response is required as i can not tolerate this harassment any more.

I have a buy Windows TAB from EBAY and got the item by 3rd May. Item claimed to be backup for 8 hours video playback. But it only provides 2 hours. I have contact the seller. He refused to provide support. Then I contacted to HP. They told me that as the item is not released in India, they can't support. I raised a claim to EBAY. They refused and asked me that item has MANUFACTURER WARRENTY. I again contacted EBAY and asked that HP not supports me as the item is not released in INDIA. They told once a claim is rejected, it can not be reopened. Now I am the victim. No one help me. My item and claimed details: Claim ID:987313 PaisaPay ID:[protected] Item number:[protected] Seller ID:gautamsakshiDate claim opened:[protected]