eBay.in Complaints & Reviews

Icalled to buy a piano which i have already registered but while going through payment i found there was no cod available to i just called to confirm it but the agent without knowing the query, asked me to contact paypal when i asked why would paypal answer my simple question he said he cant provide a single information about this & was very very rude to me even he didnt transfer the call to a senior saying he will not. The 2nd agent named ashish also did the same thing. I was repeating that i want to talk to a senior about the 1st guy i was talking to but he sarcastically asking me tell me your concern.. Is this a customer service???

NOTE: M.KASIMAYAN, NO:41 SOUTH STREET, WEST TAMBARAM, CHENNAI-600045, EMAIL ID :[protected]@gmail.com, contact number:[protected], sub : HDFC CREDIT CARD(CARD NUMBER [protected], LOAN NUMBER15800203 PAYMENT REVERSAL REQUEST two time try but not successfully, after HDFC Net Banking Transaction only sucessfuly, so kindly reversal SHIPPEMENT ADDRESS: BHARATHMANI, NO:4/303 VENGETSHAPURAM 9TH STREET, KOTTIVAKKAM, CHENNAI-600041,

the samsung galaxy grand 2 SM G&102 Gold for which order placed on 2.2.2015 and money paid through paisa pay ID [protected] an amount of Rs.14, 999/- and product received after 5 days of the order is not in a good working condition frequent complaints are witnessed and product shipped is for below satisfaction. therefore take back the above phone sent and replace it with a new one of the same brand. your shippment agent Susmita Das, Cuttak, mobile No.[protected] is not responding to my calls made for the past 2 months therefore you as reputed online shopping is solely responsible for its replacement pl do the needful else legal action will be taken against you. my email Id sukumarlegal.[protected]@gmail.com. mobile no [protected]

My Paisa Pay ID [protected]
Customer Name: Gulab patel
My e bay ID: gulpat5

Vendor: Magic Stone
Contact Person Mr. Nilesh Pillai
Contact no: [protected]


This is to Inform you i have ordered " 18 Ct pure Gold + radium Coated Man's wedding Band " set on 2 pcs on 18 April 2015

We have recived Recived Parcel Vide Blue Dart Courier Vide Doct No: [protected] on 20th April 2015 but when i opend the parcel i found only one ring only and that also plain ring.

Further on the spot we spoke to Your Vendor Mr. Nilesh Pillai on mobile no: [protected] he told they will replaced the order and send us new one as per our Specific order which i have placed.

I have been touched with Mr. Nilesh Pillai Since 20th April 2015 till Today ( 28/04/2015) but there is no reply from them.

i have called him several time & send him sms regarding my order but no reply from.

How can a irresponsible Vendor can be appointed by a reputed Portal.

Kindly help me to get Replaced my order

Regards

Gulab Patel
[protected]

I placed an Order on 21st Apr 2015 in which at the time of placing an Order it was mentioned that product will delivered maximum by sartuday 2th Apr 2015. However, on next day I have an discussion with seller on call and he said that the product will not worked for which I purchased it. so I asked him to cancel the Order. He said I have shipped it already. at the time of placing an Order) the product was not delivered. So I contacted eBay support and they Guy (NRMAL.) He is not giving proper response to customer so please cancel my order and refund my money... Paisapay ID:[protected]

Dear Sir/Madam, I was purchased a new mobile 'Sony xperia Z2' on the date of 01-jan-15 by ebay.in rupees of 25048.After 1 month 10 days my mobile was suddenly off then i was contacted to ebay or seller(which no. is [protected]) of my mobile.Both are told me to send my mobile for repair in billing address through courier.Seller was received my mobile before 1 month ago but after that not to inform exact report of my mobile and these days seller was said my mobile has been dead.But sir at courier time notification light of my mobile was blinking. 1 year seller warranty is mentioned in my mobile bill but seller said mobile cannot be rapair and he has only rs10000 can be refund.For this problem i was contacted to ebay but he is not helping me. Sir please help me for this problem.I don't know what should i do. Mobile no.-[protected] Email -atul.[protected]@gmail.com

NO ACTION SO FAR ================= 25/05/2015 THE ORIGINAL DISC OF NORTON HAS BEEN RETURNED TO EBAY BY COUREER ********************************************************************************...⇄ REGRET THAT SO FAR NO ACTION HAS BEEN TAKEN ON MY COMPLAINT OF EBAY PROVIDING ME WITH A 2013 VERSION OF NORTON INSTEAD OF 2015.JUST REFUND OF MONEY IS NOT ENOUGH, WHO WILL COMPENSATE ME FOR MY MENTAL STRESS, TOLERATING YOUR RUDE LANGUAGE AND EBAY TRYING TO TAKE ITS CUSTOMER ON A ROYAL RIDE OF FAUDULENT SALE AND SELLING PRODUCTS CONTRARY TO CONSUMER PROTECTION ACT.THE WHOLE MATERIAL AS WELL AS THE ORIGINAL NORTON DISC HAS BEEN RETURNED BACK TO EBAY BY COUREER, WHICH HAS DULY BEEN RECEIVED IN YOUR OFFICE.ANY FURTHER FAILURE TO RESPOND FROM EBAY WILL BE DEEMED AS EBAY IS NOT INTERESTED IN CONSUMERS AND WILL CONTINUE ITS SALES ON FALSE PROMISES AND OUTDATED/EXPIRED PRODUCTSI WANT A 2015 VERSION OF NORTON - FOR WHICH I HAD PAID FOR - MY CASE IS AS SIMPLE AS THAT. WHATEVER YOUR SUPPLIER WRITES OR YOU PROMISE, I AM NOT CONCERNED. I AM PAYING FOR THE CURRENT VERSION OF THE SOFTWARE AND I WANT THE SAME. IF YOU ARE UNABLE TO SUPPLY THE SAME - LET ME KNOW, TO ENABLE ME TO DECIDE HOW YOU WILL HAVE TO COMPENSATE ME FOR MY TIME, ENERGY AND INCONVENIENCES CAUSED DUE TO VIOLATION UNDER THE INDIAN CRIMINAL PROCEDURE ACT NO 420 Subject: Complaint regarding Product and Services of Ebay indiaTo: [protected]@ebay.com, [protected]@ebay.inOur enclosed documents and correspondence are self explainatoryHope as a MD/CEO of a multi national brand, you will take some remedial action to safeguard its international brand reputation

Ebay is giving very bad service and they think all those purchasing from ebay are bloody fools. I purchased a Nokia AC-50 Travel Micro Universal Fast USB Mobile Charger - 2 Round Pin, Item ID :[protected] from FUTURESHOP This i got a duplicate product which is not according to the prescribed and the worst part of it is that it is not working. They say that they will refund as coupon of 110% of product that the buyer should again purchase there item. They have these type of sellers who will send whatever according to there will, not as customers order. I also had talk with seller and also with customer service and also with SYALI from customer service but they couldnt resolve it. I will only get from Flipkart and Snapdeals as they are genuines and gives better service and give faster and better resolution on every purchase and every product as I use to do lots of online purchases and I experienced

I placed an Order on 17th Apr 2015 in which at the time of placing an Order it was mentioned that product will delivered maximum by Thursday 23rd Apr 2015. However, on next day I have an discussion with seller on call and he said that the product will not worked for which I purchased it. so I asked him to cancel the Order. He said I have shipped it already. After waiting till Thursday(as mentioned on site at the time of placing an Order) the product was not delivered. So I contacted eBay support and they Guy (Sameer S.) told that I have to wait for next 7 days as per process. The Order was not shipped and it was packed by seller, so seller's responsibility is over. Its shipment (logistics) team will pick it and send it. I told him to cancel the Order he said we are not able to do it. Seller will cancel it. So, I send mail to seller regarding the status of Order, he replied that as you said the product will not be helpful for you so I have not shipped it. I asked him to cancel the Order, he said he is not able to do it. Order will be automatically canceled by eBay or you can contact them for Order cancellation. I am not able to understand below points 1. The Order was shipped or not shipped on next day of Order placement (when I called seller)? 2. Who is responsible for delay in delivery? 3 What is the meaning of displaying "Product will be delivered to you maximum by Thursday 23rd Apr 2015"? 4. Who is able to cancel the Order Customer / Seller / eBay team? 5. What is the resolution to this case? Anyone, having any clue or knowledge will be of great help. Thanks Sushant

I ordered the item "Amway Dynamite Face Wash+ Amway Dynamite Deodrant " on 12/03/15 worth Rs. 520 but received only face wash . Late they agreed to give me a discount coupon worth Rs. 300 and refund me the rest money of the undelivered item but sent me the details of conversation mentioning only about the coupon, nothing about the refund.Please see this issue.

I have bought SAMSUNG GALAXY S DUOS S7562 through ebay India on 04-Jun-13.

PaisaPay ID [protected]
ebay Id : vineet_rock
Ordered date 04-Jun-13
Details of Phone: "BRAND NEW SAMSUNG GALAXY S DUOS S7562 (Black) DUAL SIM ANDROID ICS 4" 5 MP 1 GHZ"[protected]

The incoming and outgoing calls are not working for the Phone.
Since the product doesn't have company warranty and has only seller warranty for 1 year.
I have reported to seller on 6th October 2013

Upon discussion i have returned the product through courier to seller.

The product was not repaired and not returned back upon multiple calls and mails.

Seller has requested to transfer Rs.360 on 22/10/13 for the reverse courier charges and its transferred.

The calls and mails are not responded by seller from that time.


Below are the seller details:
Sohail ebrahim
email: [protected]@gmail.com
Shop no 3, ashrafi shopping centre,
opp anees chamber,
carnac bunder road,
Crawford market, Mumbai 400001

Account Details of seller:
Bank of baroda
Soyel ebrahim fruitwala
Saving account number
[protected]
Ifsc code
Barbomcmina

Regards,
Vineet
vineet.[protected]@gmail.com
contact: [protected]

Hi Sir/ Madam, This is Narayanaswamy from Bangaluru, i have placed a order for I phone 4s by paying 12000/- by my credit card but the order has cancelled by the ebay itself, when i called to the custermer care they said with in 3-4 working days you will be getting. but still i have not received my refund and now i am calling to the customer care after taking my paisa pay id they are disconnecting my call. Please help me to get my refund.

Around April 10, 2015 I bought a 32 GB micro sd card from ebay seller jwalaauto. Paisapay [protected], item code[protected], item cost= Rs 865. Seller (pin 560085) wrote in listing that free delivery within seller city area (Bangalore) and Rs 75 delivery for outside Bangalore I am living in Bangalore (pin 560086) STILL I WAS CHARGED RS 75 DEL'Y BY EBAY When I wrote to seller, he WROTE BACK THAT HE IS NOT CHARGING DELIVERY CHARGE WITHIN BANGALORE AND I SHOULD ASK EBAY WHY? After filing 4-5 posts with ebay.in I am totally fed up as they are replying some nonsense or the other Rs 75 is not large amount but if ebay is doing such looting from every customer, then ebay is illegally earning lakhs and crores of rupees from buyers Prakash Holla [protected] [protected]@yahoo.com 283, 5th Main Road, Mahalakshmi Layout Bangalore 560086

Dear Sir/Mam I bought iPhone 5C cover from ebay. I received it yesterday afternoon. It has fitting problem on right side. It do not fit snuggishly. As yesterday I was out of town so didn't tried it. plz give response on [protected] as i m job other no will switch off

Claim ID : 964218, Refund Rejected. Refund Denied. No Investigation by Ebay. Claim Rejected WITHOUT CONTACTING ME. Order date: 20Apr-15 Product Bought : NEW OPEN BOX NIKON D3300 - AF-S 18-55 MM VR KIT LENS II 2 YEARS NIKON WARRANTY Claim ID : 964218 PaisaPay ID : [protected] Item ID:[protected] Seller ID: gromo_deals Date of Refund Claim opened : 16-Apr-15 Date of Refund Denied by Ashish2010.eg: 20-Apr-15 (WITHOUT CONTACTING either via Phone or Email) Refund Claim Complaint Raised on 16-Apr-15 by me on Ebay India's Website, giving a GOOD Description as : "The product is not working, i already talked to Seller, he is ready to give refund. After showing this image camera didn't power-up. So i request you to give refund at the earliest. M:[protected]" "After raising Claim, I called Customer Care 2-3 times to resolve the above issue But there was no call from Ebay, So finally i chat with lengthy discussion with the agent (name: Amit) & given All information. After that also there was no call & finally i receive message without any notification/call/mail that my claim is Rejected & NOT READY to give Refund." As i have received mail that my claim is Rejected, i will not get Refund, BUT SELLER IS READY TO GIVE REFUND. The Product is totally not Working from 1at day as its shows drain battery after charging battery fully & after that it didnt power up. & Nikon Service Center is not ready to repair/replace as they want warranty card, & the Seller haven't given Warranty Card with Camera. So How can Ebay say that i will not get REFUND.. I am totally disagree with ebay with their Decision..
The Product is totally not Working & Nikon Service Center is not ready to repair/replace as they want warranty card, & the Seller haven't given Warranty Card with Camera. So How can u say that i will not get REFUND..I am not agree with you...& Hence You have to approve the claim & give Refund from Seller,

I purchased "Kenstar Karishma Royal KFR60W4M 600 Watt Food Processor" from ebay on 2 APR2015(Order Id: [protected]-[protected]. I received my order on 6 april but It never started or worked. I wrote to vendor through ebay message service for the same( for refund of my money) on 7 april 2015. on 8 april vendor replied to replace the item but no action took place.11 April again I replied to vendor but only message reply came for replacement, no action. I wrote to ebay for the same (Buying_Refunds SR# 1-[protected]) but no action. Again I raised a request for refund on ebay.
I am totally fed-up with ebay for product delivery.

Dear sir Further to my complaint for refund I got a call from mobile no [protected] From Shri manish ji as told by him.i am sorry to observe your action for complaint redresal system wherein after receiving 8 emails you are asking whether you require refund or not.you are again requested to refund my payment by my American Express card [protected] in my name Jagdishprasad prajapat and confirm. We have no word to express your kindness. Jp prajapat

the docket no. A[protected]DTDC) which u have dispatched for me against my order i still not received yet kindly check that and send ASAP because payment has done by me i[censored] cant send me the product than please refund my money. Waiting for good response from your side.

Dear sir
On 05.04.15 I have ordered Apple MacBook Air 13.3 inch and paid rs 59998 online.on the same day I have cancelled my order and informed you and seller.seller confirmed taking back ordered item on 07.04.15.it is a matter of serious concern that despite repeated requests vide email dt7, 8, 11, 15, 17, 19 and 21april you haven't refunded amount paid.despite confirmation by seller you are showing dispatch of item contrary to my instruction.
I against request you to refund my payment with interest for delayed period.i against repeat that I have not recd ordered item.you may confirm the fact from seller but donot resort to such unethical practice of lethargic attitude.
Please resolve the case tomorrow to avoid further bad name of your company.
Jp prajapat
Agm obc bank
Mumbai
Mobile [protected]
Mail [protected]@yahoo.comm

i have purchased a laptop charger from ebay india, when i got my product it showed the power plug of that ac adapter was missing and it was clearly understandable that it is an used product and moreover the laser detection part of it was missing that is clearly visible that someone has torn that part from the product, so regarding that i have raised an issue to ebay for refund and come to a mutual point where they offered me 110% refund in form of ebay coupon by verbally and by mail too, they assured me that i will get the coupon within 7-10 days and i can buy whatever i want from ebay. But it seems 12 days passed from the day that we settled our matter but i didn't get any coupon so i can purchase a new charger from ebay only, now overall it seems it took almost 1 month from the day i made the order of a genuine laptop charger but it is not yet delivered to me properly.