eBay.in Complaints & Reviews

Respected sir/madam Sir we have receive an email from ebay.in that 10% discount of all samsung mobile. I have plan a new lowest price mobile so open the mail and click to open and chose mobile option then open new all category then filter 500-1500 range select all brand mobile show like sansui nokia samsung .i am shocked that touch screen sony xperia z2 mobile only 999 rupees now select mobile but when select buy option then show display that sold out this product so try other mobile then same model mobile only 1197 Rs only i will try same procedure and finally booked my item and after few second i have recive a sms and e mail that confurmed your order .today morning a sms or email receive that shipped your order and track 24 to 48 hour.but next 2 or 3 hour later an email receive that send a link by ebay.in or seller when click which link.link open and found that this link is amazon.in I feel that totally misguide and cheat by ebay.in or seller we have all documents regarding this order like sms or email snap shot.

Dear sir I have placed an order for juicer costing 850 Rs same was paid through axis bank net banking ..soon after payment was completed due to weak signal or system error order was not confirmed by the company..but payment has been deducted by my account Bank statement is enclosed..

PaisaPay ID : [protected] Claim ID : 929151. PaisaPay ID : [protected] Claim ID : 929142 In the description the information given regarding the item was inappropriate and his details were given only at the end of the last page. In the beginning Sony Ericson Z3 mobile picture was shown with very low price to intentionally fraud us. So hence we thought that the mobile was offered at a discounted rate. And there is no option for cancellation of the order. The amount was refunded for similar four items and ordered on same day are PaisaPay ID : [protected] Claim ID : 929139 PaisaPay ID : [protected] Claim ID : 925693 PaisaPay ID : [protected] Claim ID : 929144 PaisaPay ID : [protected] Claim ID : 929149

I am writing this mail with a lot of pain, anger and dissatisfaction about your customer care and after sales support and the service called “eBay”; It is really pathetic I have ordered a New Lava W520 - 2 In 1 - 3G To WiFi Router + 5200 MAH Power Bank from ebay. PaisaPay ID [protected]. I have received a product which is not support my Iphone 5s and listing clearly mention (check attachement) Charge Mobile Phones & Tablets via USB. I want to Refund my hard money My Product details: Order Number SMA0512271 Order Date: 12-Dec-2012 Item SKU No :SKU[protected] Product url : http://www.ebay.in/itm/New-Lava-W520-2-In-1-3G-To-WiFi-Router-5200-MAH-Power-Ban...⇄ I spoke to customer care about this matter, they said we will close your matter and we cant refund your money. Regards, Ovais Yusuf [protected]

First I opened account in eBay India. I want clarify my simple doubts you their customer care tools free. They are explaining everything but they are not giving right answer to my questions. Regarding this I gave report email to eBay support there is no reply at all. If I go to the live charting what way they are giving answer see below. eBay is very good international company, Does not know the Indians attitude get the name spoiled. eBay.com can't give service like this Indian people. Pradnya D. Welcome to eBay Live Help. My name is Pradnya. How may I assist you today? teckgr0 When I registered this details after that your eBay ask me send this message via my mobile that time I received message like this I send the message of "eBay YES" to 56070 return message was "Sorry for the inconvenience. Presently this keyword is not active. Please contact support for assistance on this". Pradnya D. May I know are you a seller or buyer teckgr0 Same question was asked by bidu, immediately she transferred the line to the next person, he giving unmatching reply to me. teckgr0 what you are going to do? Pradnya D. Are you a seller ? teckgr0 Yes Pradnya D. Currently your chat connected to Buying, so I request you to kindly be online while I transfer your chat to the Selling queue who will be in a better position to assist you.n Pradnya D. Has transfered you to:Muzna A. Muzna A. Welcome to eBay Live Help. My name is Muzna. How may I assist you today? Muzna A. Hello Good Afternoon. teckgr0 Keep it with you teckgr0 First give answer to my question When I registered this details after that your eBay ask me send this message via my mobile that time I received message like this I send the message of "eBay YES" to 56070 return message was "Sorry for the inconvenience. Presently this keyword is not actie. Please contact support for assistance on this". Muzna A. I am unable to locate your concern please elaborate? teckgr0 which language do you want? Muzna A. May I know which message you are referring too? teckgr0 Read the following message teckgr0 In my financial dashboard in freelancer.com whether the bidder can know my fund is available or not When I registered this details after that your eBay ask me send this message via my mobile that time I received message like this I send the message of "eBay YES" to 56070 return message was "Sorry for the inconvenience. Presently this keyword is not actie. Please contact support for assistance on this". Muzna A. I have read that message teckgr0 This is pure English, clearly study this discuss with your teams then reply teckgr0 If you read the message give me answer Muzna A. Could you please let me know where are you checking this message from. teckgr0 In my mobile Muzna A. Okay Muzna A. So are you getting this message when you try to list an item on the site? teckgr0 you transfer the line to the expert people teckgr0 I will put complaint to ebay.com and community portal your talking teckgr0 like this Muzna A. From what I understand, you are trying to register with our site, right? teckgr0 i'm preparing complaint in public Muzna A. Also I notice that you have completed the Paisapay registration. Muzna A. Complaint ? Muzna A. Sir, I am trying to help you here but please understand I am unable to understand your issue hence I am asking all these questions. Muzna A. Just checking whether you are still with me ? teckgr0 You first con't understand my question then how will you reply to me? teckgr0 Not only you. from your ebay.in live customer care all people doing the same thing. regarding this I'm forwarding message to ebay.com and public complaint forms. teckgr0 Not this time only so many times I receiving like this only

Sir, i have purchased an item from eBay Paisa Pay ID [protected] on 21/01/2014 but the item was not described by the seller and i have informed eBay about this.They send have communicated me that return the item to seller within seven days and the seller will refund the item.Hence i returned the item to the seller addres on 24/01/2015 and i have shared the details with the seller and eBay also but till date there is no response from both of them and i have sent so many messages to the seller.I request you to consider my case and resolve it at the earliest.

This is to inform to general public and on-line buyers of ebay to avoid buy Sandisk micro SD memory card by ebay seller royaltouch_2014 (Anaan Patni, mobile no. [protected]) because of the following reason. I had purchased 32GB Sandisk card from this seller on 8th October 2014 (Paisa pay ID: [protected]). Within 5 months of purchase the card stopped working. When I contacted Sandisk customer care for replacement, I was surprised to know that card was fake. When I contacted the seller and forwarded the email of Sandisk, first he denied that since he had sold several such cards without any complaint, his card cannot be fake. Then he asked for written information on Sandisk letterhead that the card was fake. Then he demanded possibly we are cheating him and trying to prove fake card purchased from other source as his card. The intension was quite clear that he was just playing with us without any good intention to replace. I then wrote to ebay customer service and forwarded the seller’s version and request action. It is good sense of ebay that they understood my genuineness of complaint and refund the full amount through ebay coupon. So beware of this fake seller and avoid doing any transaction with him. He is still selling SD cards in ebay with same ID. SO BE CAUTIOUS.

I have placed an order and the order details are as follows. Paisapay ID: [protected], placed on 16th Feb 2014. As the product has got 1 year seller warranty, I contacted the seller on 29th Nov 2014 and requested for replacement. The seller has agreed to replace with a new one provided I send him the non working battery and I have sent the battery to him. And after he received, he is not answering my calls or mails for sending the replacement. If I call from another mobile number, he will answer and then he will block that number as well. I request you to kindly resolve this issue at the earliest. I tried talking to your customer care and also the floor manager one time. It's very disheartening with the kind of answers I got from them. 30th March, 2015: 1-[protected], Mr. Shivam 2nd April, 2015: Ms. Suman 4th April, 2015: 1-[protected], Mr Akshay and his floor manager Mr. Abhishek Akshay and Abhishek: They kept on saying, call from your friends number and get the details sir. When I said the seller blocks every number I call from, he says call from another number. The answers are completely arrogant. The one thing I don't understand is am I supposed to call from every possible number or is the seller supposed to resolve the issue? eBay may hear to the conversation with the service request number given. Also, I have attached call log from my mobile. Unfortunately I missed the call log for November and December. But you can see the call log recorded from January till date. Please resolve this at the earliest and free me from this mental stress.

Dear Sir/Madam, I have purchase a handset of Intex Aqua Speed on 1st of April. This set is Defective. So I raised a complain to ebay on 2nd April. He rejected my complain for refund my amount and told me to contact the seller for further information. then I have complain to seller that handset defective its camera is not working. I want to refund my amount. He was saying to contact Intex service centre. He just deny and say we are not responsible for this. Now I am totally frustrated and I want to refund my amount.

Im seller Ebay is not paying my remittance money for 3months, 26th january remittance is not been paid till date. all other remitance is clearing. I think ebay is trying to skip one or two remitance and counting their revenue through it. 1-[protected] suresh Promised a call back - No call Anand - 1-[protected] Promised a call Back by 6pm today - No call anand - 1-[protected] for 26th 16th reedman money 1707.08*2 - asked me to wait for 72hours rashimi - 1-[protected] (20th march floor supervisor call back in 3 hours promised) 1- [protected] - bubandra yagav[protected] asked me to wait for 72hours 1- [protected] - rohit kumar - superviser ( 72 promised resolved 48hr call back from andan ) 1- [protected] - bubandra yagav (call back in 4 hrs[protected] no call 1- [protected] - MArium shake (call back in 1 hr[protected] extremely false information and i called again to see what is mensioned on the system and what she told me and what she updated on the complain number was different. No solution for my case - no remittance money - i have been ill treated by your support team - im ashamed to be a ebay seller. Its my hard earned money Pay my money back or take it as my charity for your

Dear Sir.Madam, Still I have neither received my item nor any response form your side. It shows that your team is not bothered about customer complaints and Resolve the issues. I have required my item which i have already paid otherwise eBay sent this message to Bharat Goyal (bharatb[protected].Your registered name is included to show this message originated from eBay. Learn more.The Seller has shipped your order (PaisaPay ID [protected])Dear bharatb19782015, Your Paisapay ID [protected] has been successfully shipped and here are the tracking details Courier Name :BLUE DARTDate of Shipping :25-Mar-2015 AWB Number :[protected]Your Contact Number: [protected] The estimated delivery date for your item is 28-Mar-2015.

Sir I am saravanan from chennai I purchase of 64gb expandable memory spy pen seller changed my package so I talk with him and he gave me his Delhi address I sent the package then he not responding me he blocked my phone no [protected] My paisapay id [protected] and my guarantee claim id 928129 please resolve my problem soon sir... My delivery Indian speed post id ET[protected]IN booked on 23/03/2015 delivered on 26/03/2015 I have attached proof in image format

i have bought New Mobile on Dec-2014 within 3 Months Mobile is not working - No Physical Damage or Nothing. When i am trying to call Seller he is not responding call -- i have send them no of times. i Register No of complaints in e-bay. Still My Problem is not Resolved

Online payment has been taken still item was not delivered. Asking for refund also still payment has not been received. But Ebay claiming that item was received.which is doing fraud with me. Means the item was not with me also and not the money is refunded.

Non-genuine Ebay.in Service.! I Ordered "Replacement Front Glass Digitizer Touch Screen for Lava Iris 501 - Black"[protected] on 08-Feb-15 . But I received Front Glass for Nokia Lumia @ 998. Now I need the product what I have ordered or refund my cash. I having bills & all details with me. My Order Details Courier name: BLUE DART Airway Bill Details: [protected] My Contact Number: [protected] Record no: 38061 Paisa pay ID [protected] ITEM NO :[protected] This is issue going on last 2 months. i'm pushing to one corner to another corner by ebay & seller. I dont know how to react for this issue. they're cheating me by telling lies. can I file a case in consumer court.? I have all bills & their mail responses with me now

I Have Bought A Phone From ebay Panasoni c P55, PaisaPay ID: [protected]. In This Phone There Are Some Major Problem Which is i face like as... some times when I Transfer Data from My Computer the data has not copy in this phone but same data i transfer another phone or SD Card the data has transferred and Also when i call another person some times call have received by other person but in the phone no i have not information for call receiving.In the Phone Rom is Only 2.41gb But in the Description they mention 4gb.Hanging problem in the phone, some times Apps are suddenly stopped working. Touch not working as i Expected. Camera Quality is Also Low. Battery Issue in when battery is 15% after 3-5 min phone has shutdown. Also I Have Claimed in ebay my Claim ID:931017 But my Claim has Rejected, they told you can go service center also give add. but that service center have closed, Now I Am Totally Helpless. Return Policy Mention As:- Received a damaged/ nonfunctional item? Don't worry, you can reach out to us for a refund or replacement. As part of the process, we will ask you to ship the item back to the seller with the original packing and invoice. In most cases, we arrange a pick up from you, else, you can courier it directly to the seller and we will cover the return shipping cost. Sometimes the seller may have missed dispatching accessories or warranty card, etc., in such cases, we will contact the seller to ensure you receive the courier at the earliest. so, I Requested to You Please Take Action as Soon as Possibble.

I purchased HTC desire 620 G from ebay and one the very first day after opening it it did not power on. Charger also was not in a working condition. When i called ebay they raised a claim for me saying that they will refund the whole amount. After few days they resolved the issue saying that its a manufacturing defect and asked me to go to HTC service and ask for repair. Also they issue a voucher on forcing worth Rs.450 saying that get a new charger from their site.The voucher has not yet arrived after waiting for 14 days. Today (3/31/2015) i called them again and the said that they cannot help me anymore. They clearly mention that you need to go to service centre for all the formalities just indicating its a manufacturing defect. They didnt even checked and took a decision from their end. Need help in refund.

i bought nexus 5 on 9dec.but it wasn't seal packed but i didn't replaced, i'd have replaced that time.but after 3 months(26 feb) it had hardware issue.when i contacted seller he said u have only software warrenty.but on bill there is no description related to warranty, no EMEI on bill is present, when i went to lg service center, technician said no EMEI no near battery area.when i checked my eBay purchase account there is no history of purchase;now i feel like i got used mobile

PAYPAISE ID:[protected] WAYBILL NO:[protected] COURIER : BLUEDART PRODUCT/ITEM:"Lenovo B8000 Yoga Tablet 10"[protected] DONOT KNOWN THE REASON OF NOT GETTING, SOMEONE FROM BLUEDART SAID NOT GETTING PERMIT FROM THE SELLER, SELLER SAID THEY SENT THE REQUIRED DOCCUMENTS ETC.

Respected authorities, I'm Syed From Karnataka, I purchased a mobile Samsung Galaxy Note 2 and i tried to get update that from Jelly bean to Kitkat but unfortunately mobile have been useless and I tried to made it correct by EBay seller person Naveen Takkar who is in Delhi i waited for 2 months then also my mobile not get corrected, then i came to know that, mobile was not original and that is not even imported also, that is full duplicate handset which I came to know by Samsung Service Care of my local place, now i want back my money or want to replace that mobile into original handset. Kindly advice the same, or else I place complaint in Consumer court. Thank you.