eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 45%
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
45%
Complaints
4503
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1201
Resolved
1692
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eBay.in Complaints & Reviews

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Ebay.in — Does not work properly

 rakeshmsi
Battery drain shutting down
Dear Sir,

We purchased a BlackBerry Storm 9550 mobile on 27th Dec 2011 through Ebay, Mumbai. Our Order no. is PaisaPay ID [protected]. On delivery I’m facing problem with battery drain shutting down handheld. How to solve my problem plz do it n mail to my id. this phone is not work properly so pls help me.

This has been the most unsatisfactory and a torturous experience with the 1st relationship that we have had with the Ebay family.

Regards,
Rakesh Kumar
Delhi
rakeshmsi@yahoo.co.in...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — notebook battery

 coolraj12
i bought a 12 cell battery for HP Pavilion DV4 notebook online from ebay.in..it cost me around $68 with shipping and handling charges..But i found the battery to be incompatible with my notebook...i eventually contacted the seller as well as the site customer care...but i didnt get any positive response regarding ths issue....

sellers address:
I2C World INC.
407 Park avenue South
New York NY 10016
U.S.A...
Complaint comments  Read comments Complaint category Computer Hardware

eBay India — Give me Toshiba Ext HDD instead of WD as Diwali Gift

 vaibhavs33
NAME :- DEEP PATEL
Ebay ID :- lyfsells
Paisapay ID :- [protected]

i bought Sony LCD TV worth Rs 21777 from ebay and i applied for the Diwali Gift of WD external HDD, as per Ebay T&C Hdd will courier me within 45 days but i get it after 90 days.
And main thing is they are give me THOSHIBA HDD in place of WD when i Call to Ebay CC they replied both are same but practically see
WD is more faster then Thosiba
WD is Reputed brand in External HDD compair to Thosiba
WD is costly item, and many more..
Thosiba having very poor performance,...
Complaint comments  Read comments 

eBay India — NON DELIVERY

 Rohit Tambe
I ordered this product from M/S protos.net(Delhi) through eBay with Item Id:[protected] & Transaction Id:[protected] also PaisaPay Id: [protected] but the DTDC courier services delivered it at the wrong address, now when I call DTDC local office they firstly don't receive my call by chance if they do all I hear is "we're working on it or our servers are down" lame excuses btw plus the seller isn't responding neither does eBay help so I'm thinking to lodge a case against the three under our cyber/IT law amended in 2011 but wanna know if that'll be wise as...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — Seller of EBAY Cheated ordered item short shipment

 csk1977
Ordered for a digital camera from EBAY on 24th-Dec-2011 for amount of 5325/- ,Courier comes without camera and launched the complaint in Paisapay but there is no use , EBAY also rejected and closed my complaint against only seller's protection.... there is no protection for consumer who believes and purchase item.....almost now 5000+ my amount is lost wothout camera and Ebay guarantee programs are only an eyewash... there is no genuine consumer protection......Buyers please careful dont pay money once ordered thru if at all buy please go for cash on delivery option ,once courier recieved open...
Complaint comments  Read comments Complaint category Digital Cameras

Ebay.in — pathetic customer service and hollow promise of resolving claims in 20 days

 cp1234
Dear Ebay Buyers,
i want to share my experience of dealing with Ebay Customer service in settling of my claim id # 71931. On the site ebay promise of resolution in 20 days time from the date of claim submission.

nobody from their so called non existent claim adjustment team called me or emailed me in last 20 day.
when i called up customer service and got through them after 14 minutes of waiting. he promised me that someone will call me on the very same day.

nobody bothered to call.

i again called up and repeated the whole exercise with...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.in — Gender Discrimination

 kotravaiwrites
The promo on the Ebay India website titled 'For Him' & 'For Her' disseminates Gender Bias. It propogates a message that Women are only Beauty Conscious. It labels Women as mere 'Consumer' with no brains for 'techy / intellectual' stuff. We request you to kindly remove the discriminating content.

These Ideologies infiltrate into the minds of People with greater influence and adds up to 'Gender Casting', 'Gender Bias' and influence men also to think of women as only mere products for Sexual Appeal. The 'General Intellect'...
Complaint comments  Read comments Complaint category Online Shopping

eBay India — selling by showing wrong information

 pankajsadhwani
Ebay intentionally put a wrong item(ipod 8 GB) and wrong category(ipod 64GB) and inflated price(more than 35%) so that they can show they are giving a good discount. Believing I was getting a good offer I purchased the product. When I realized that something is wrong I asked them to cancel the product. First they denied, then they accepted to cancel the order only to turn back again and reject the order cancellation. I am attaching the photos which clearly shows how they duped me in buying the product....
Complaint comments  Read comments Complaint category Online Shopping

Ebay India / Dell Laptop — not refunding the money

 zuber84
Here I am sending the conversion with seller which will clear that although i have cancelled the refund but have not received the product.
THE conversation with detail of time and date Sent:28-Oct-2011 20:20 Action Required - Time extension request for PaisaPay ID [protected] RESPOND TO SELLER (ACCEPT or DECLINE the OFFER)--clicked
To:yadvirvets From:gizmotron8 Sent:28-Oct-2011 20:23 Dear customer we are trying to get through your no. but cant get through. we were calling you regarding our stock that has been ceased in customs as we import these laptops from abroad.We are extremely...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Ebay.in — EMI conversion

 in045816
Hi
My name is VIVEK, My phone number is [protected]. I made a transaction from Ebay. I have given the details of the transaction. It was supposed to be converted into EMI. I called Ebay and they said that they can not do anything if ICICI Bank is not converting the the transaction into EMI. Ebay says that they have approved for EMI now Bank has to convert that into EMI. I Called ICICI Bank and they said that it has to be done by Merchant. I am getting a run around here. Kindly help me that the transaction converts into EMI.

Buyer transaction details for PaisaPay ID [protected] Go...
Complaint comments  Read comments Complaint category Online Shopping

Android.curve1 Shop at eBay — Wrong product and one item missing

 Vivekkk
I asked shop android.curve1 on ebay whether he can ship on my pin code, he sent an email that if we order off ebay then will get 5% discount. I ordered by paying 53411 through online bank transfer. Email of seller is Android.curve@gmail.com and mobile [protected]

My order was:

1. HP P7-1011 IN i5
2. DELL 22 21.5 Inch ST2220M LED LCD Monitor
3. Logitech G 330 Gaming USB Headset

Received:

HP: Lower end model (HP P7- 1010in with I3 processor)
DELL: Different Model
Headset: no headset


I sent...
Complaint comments  Read comments [8]Complaint category Desktop Computers

Ebay.in — Sellers not Genuine-Fraudulent activities

 csk1977
I bought a camera from EBAY and paid through Paisapay Gurantee.Still now i am the situation about to lose my entire 5325/- since the seller not couriered the camera inside the box only papers and freebies there is no camera.

Dont believe these guys and be careful once recieve the courier please open the box and pay with these guys....
Complaint comments  Read comments Complaint category Digital Cameras

Techguru.india (Seller of eBay.in) — Fraudulent Activity

 csk1977
The Seller of EBAY.in techguru.india is cheated myself not sending the ordered item only the empty box , now i almost lost my paisa around 5325/- on this transaction or online purchase without having item on hand.

Please help me on this.

C.Saravanakumar...
Complaint comments  Read comments Complaint category Digital Cameras

Ebay.in — Did not receive promotional Item

 hemaljoshi
I have purchased *Like New* Original Apple iPhone 3G (8GB)
iOS 4.2.1 - opens in a new window or tab
[protected] Price: Rs. 14,500.00. This was at time of ebay
birthday and I got gift from ebay on this item states that I will be
getting 320GB usb HDD as a gift.
I got my cell phone but still I have not recevied HDD.
pls look into this....
Complaint comments  Read comments Complaint category Online Shopping

eBay India — Fraudulent Season Offers

 rajeshramhit
Ebay had promotional offer during Ganeshotsav whereby users buying product above Rs 10000 were eligibe for free micromax Q1 Mobile. The free gift was supposed to be delivered within 60 days , however even after 60 days the gift has not been delivered.KINDLY BEWARE OF EBAY PROMOTIONAL AND SEASONAL OFFERS. THESE ARE SIMPLY TO LURE INTO PURCHASE. THEY NEVER SHIPPED MY ITEM AND NO RESPONSE TO QUERIES ON EMAIL AS WELL.I regret to have done the above purchase from ebay. Total fraud and unprofessional ebay people. They should be kicked out. See the follow up emails and there standard automated idiotic...
Complaint comments  Read comments Complaint category Electronics & Appliances

eBay India — double deduction complaint

 ankit_agru
I had ordered an IMPORTED PROTONER AB TONER AB WITH WORKOUT CD KING TUMMY TRIMMER worth Rs. 3990/- and after using a discount voucher it was Rs. 3321/-

While making the payment on 3rd Dec time 01:02 am, through my credit card, transaction got failed. I tried to make another attempt at 01:11 am and it got successful. But money has beed deducted twice from my credit balance.

The payment was made in favor of EBAY3423 at Mumbai.

I called HDFC customer care, they said as the payment has already been done i need to contact ebay merchant.
Ebay customer...
Complaint comments  Read comments [7]Complaint category Online Shopping

Ebay.in — Supplied Duplicate Product

 jojikjacob
I have purchased Reliance Big TV remote from EBAY online shopping. PaisaPay for eBay order (PaisaPay ID [protected]) Seller:
rajelectroniks [contact seller]
Rajeev R Sharma
[protected]
rajelectroniks@gmail.com

In the ebay website they have shown original item but they have delivered the duplicate Big TV remote.

Dont thrust Ebay online shopping.

For your information.

Joji
[protected]...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — Reimbursement not received along with mobile phone

 zenrulz123
I purchased a NIKON COOL PIX Camera on september.The camera was not in the expeccted format .Hence I needed to reship the item for which there was a reshipment charge of Rs 420. Till now , I have not got the amount credited. Ebay closed the case saying that the DD has been dispatched in my address.But I still did not recieve it.On sending repeated mails and even calling them, they did not take any action.

I was also eligible for a free gift (Micromax mobile phone) for Ganesh Chaturthi offer.I still did not get it.The customer executive says that I got a mail on sep 1 for address...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — Cheating at ebay

 kochikkaran
Hi,

I had purchased a handset listed as brand new from ebay on 28th of last month . Something that is suppose to reach me in 2/3 days ,they shipped the item on 4th of Nov I received it on 8th or 9th of Nov. Now the handset is a blackberry 8110 pearl handset, 2 meg pix with flash, GPs and all that jazz.

I checked the handset when I received it. It had a brand new body. I'm assuning it's brand new because somehow the piece was unsold after new model came in. Thats the only way it can be. As blackberry lower model cost 9.7 k in India. This mobile had a T-mobile...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

eBay India — Cheating by PaisaPay Scheme

 new-shopper
Purchased an ink cartridge on ebay India (seller mark-infotech) - received a defective, expired & out of warranty item. I was also charged more than MRP that included all taxes. Lodged a case with ebay - they took 17 days to respond (they promise resolution in 7 days and refund in 20 days as part of terms of sale with PaisaPay). They gave me a call and put me on hold for 15-20 mins, then they told me the seller was "reputed" so I must be lying. End of story. Provided them proofs (expiry dates printed on pack, catridge etc) and have called them 4-5 times but no response. Very likely,...
Complaint comments  Read comments [1]Complaint category Online Shopping

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