eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 46%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

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eBay.in Complaints & Reviews

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eBay India — fraud invoice

 Prasħant Raģħăva
i am prashant i have a complaint regarding the email's im getting for some "sellers account" .

please let me inform you that i have never applied for anything kind of sellers account i use ebay for buying purpose. i am an intermediate student. im just 17years of age i dont need any sellers account but then why am i asked to pay for seller's account. this is totally unfair by ebay india.

i strongly request you to stop sending such emails since i never applied for such thing as i am a student and need such things.

Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — Payment is on hold

 Parteek Thapar
Dear Sir/Mam
My ebay id is smdshopkkp01635. I sold an item no.[protected] and its paisa pay id is [protected]. The item was delievered to the buyer but ebay put my payment on hold. I have provided tham with all the documents at paisapaypod@ebay.com. The status of the delievery is available at and tracking no. is[protected]. Please do something otherwise i will take a legal action against ebay. They harrased me alot. The proofs that i have provided tham are:
1) Online delievery proof screenshort.
2) Run sheet signed by buyer
3) OnDot...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — product not as described e bay non responsive

PaisaPay ID [protected]
e bay Login phyisoccc
Product id[protected]
i have purchased Dr.Morepen Thermo Finder Non Contact Infrared Thermometer FS 300 it is not showing the right temperature i have raised a claim no response for 23 days till now my Claim Request Id: 117301 i have inquired thro chat twice no response i called the phone had to wait more than ten mins no use i feel cheated e bay guaranty is fake call me poor customer care is poor when contacted thro phone person named srinivas says me to contact the seller manufacturer he says ebay is not responsible what about...
Complaint comments  Read comments Complaint category Other

Ebay.in — Fake & broken cheap quality product


This is with regard to the claim ids 118609 & 118610.We have purchased these two products (item id:[protected] &[protected] on 31/08/2012 and took the delivery henceforth.The products we got were just not in the condition which we were expecting ebay to deliver us.

Product1:Nicer Dicer with item id:[protected] was found in a broken state and the quality was just not acceptable based on the experience of my previous nicer dicer

Product2:Prime Kitchen Dispense,item id:[protected] was again not in any convincing situation.The product...
Complaint comments  Read comments [1]Complaint category Appliances

www.eBay.in — camera battery defective

Ebay [protected]
complain no- 117004
item - panasonic lumix DMC-ls5 camera

item delivered but rechargeable battery power very low

mere paas camera delivered huya aur use karke dekha
to pata chala ki 2*aa rechargeable battery ke karan camera ki flesh light bahut kam thi aur maine 31/08/12/ Complain kiya ki rechargeable battery sahi nahi hai ise replace/Reshipped kiya jaye
par 10 day tak koi reply nahi , fir maine 2nd time call kiya fir bhi koi reply nahi aaya , fir 5-7 baar call kiya tab bhi koi reply nahi aaya har baar kahte hai 24hr me...
Complaint comments  Read comments Complaint category Digital Cameras

Ebay.in — non functional TV tuner card provided by the company

Dear Sir
I am a student & my this complaint is against ebay and M/s Mark Infotech( 511, Damji Shamji Trade Centre, Vidyavihar(West), Mumbai-400086 as I had booked a Gadmei UTV 302E(Inv No. MI/09/489) on ebay which was being supplied by the forementioned retailer. The card was maloperating and I reported the matter to ebay( Claim ID 120617) and informed the same to the retailer and requested both to refund the money. The response from both has not been satisfactory so far. Kindly look into the matter and do the needful as it is very inconvenient for me.
Thanking you
Complaint comments  Read comments Complaint category Computers & Accessories

eBay India - Online Cheaters — Fraudulent measures adopted by the eBay India.

This classic case of malpractices including misleading,misrepresentation, distortion and manipulating of facts by eBay and encouraging false promise through its associates dealer. And subsequently manipulating the facts (negative feedback about its services). It has cheated me with the upfront paid money Rs 25398/- paid on 04.08.2012,and without delivering the product and services as claimed in its portal.
Unfortunately, going by these misleading claims including protecting the consumer interest, I was enticed by the e Bay to put on-line orders. The sequence of events...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — Product Not received

I bought an eBay Item "Hush Puppies Men Formal Shoes - Size 8 | Article Code -8546956" from ebay.in but now i got a mail stating that the seller is unable to ship the item , Whereas the same item is available at ebay on almost double the price. my item no #[protected]. I don't want my money back, but i want my product My email id is anujsgrh1@rediffmail.com...
Complaint comments  Read comments [7]Complaint category Clothing, Shoes & Accessories

eBay India — Non delivery of items and no refund

I bought an item online on Ebay. The seller didn't ship the item and my refund request was initiated. However the refund request was put on hold. It's been more than 35 days since I bought the item and I am yet to receive it. The customer care has been pathetic. I have tried contacting them through chat, through email and through phone as well. I even opened a case no. 115169, but now when I search for my case it shows there is no such case available. The customer care does not reply to my email messages, and I cant open a new case or even find the existing one. Whenever I try to open...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Ebay.in — Cheating buyers in the name of free gift


This is regarding teh freegift promtion in ebay. This is anew conspiracy to cheat people. The plan is that if you buy more than 5000 you will get free gift and no condition was written in the free gift.To avial the free gift you need to give promo coode for each time you buy.
I bought a 7 inch tablet of Rs 4999 which I was getting lesser in other site like india times.I bought it to avail the free gift scheme. Again to get the gift I have to buy more than 5000. So I bought a tablet case of rs 350. Both of the trnascation I did is online.
Now they delivered the...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay India Pvt Ltd — Ebay Sellers Play Safe : Don't trust Ebay India

Hello Online Sellers,

We are on Ebay for 10 years . We have been selling our collection online on Ebay for quite long time. We hold very good reputation with customers. We would like to make sellers on Ebay aware of action and way Ebay India handles cases.

On 26th August our Ebay store suddenly went offline . We had no information , no communication, email from anyone . We had invested in production process for catering Ebay buyers. Since 26th we have been following our account managers, category manager based in Mumbai head office, nothing has been done yet , today...
Complaint comments  Read comments Complaint category Internet Services

E-Bay — Short Qty received against payment

 anurag banka
Dear Sir/Madam,

We have heard a lot about your channel and that is why we are writing to you from Nepal.

I had purchased 6 nos camera from E-Bay and paid accordingly but I received only 1 nos camera and a bill for 1 nos as well.

For the delivery of balance 5 nos camera, I followed up E-bay many times but they simply ignored by quoting the reference of their policy that they entertain any claim within 30 days from the date of payment after which we need to contact the vendor directly. However our claim was within 30 days, they are ignoring us.
Complaint comments  Read comments [3]Complaint category Digital Cameras

eBay India — EMI charged in single bill - Ebay fraud

Credit card EMI purchase on EBAY.in

I had purchased a costly sony zoom digicam item code[protected] through Axis bank credit card emi of 6 month option. The purchase price for item was Rs 20133/- + Rs 512.83/- as EMI charges taken by ebay . My ebay user id kavade1984.
I received the item from ebay seller after making my payments through interest free EMI option. However, I was surprised to see my credit card bill. The entire amount i.e. Rs 20133/- + Rs 512.83(EMI charges) was charged in single month to me.
I contact ebay through their customer care toll free number...
Complaint comments  Read comments [1]Complaint category Digital Cameras

Ebay.in — Ebay Guarantee Fraud

I placed order for a Dell Mini laptop on 26-6-12 with parfumcorner and received the product on Jul 01, 2012. On my attempt to register the product on Dell website, it was found that the product was sold in 2010 and its warranty was over in January 2012. It was also found that the battery supplied was one of 3-cell and not a 6-cell one. Hence the charge stays only for 3 hours and not more than 7 hours as described in the eaby website. Moreover I didn't receive the bill of the product. I contacted the seller regarding all these and he responded to do good within a short time. But after 2 weeks...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — Non communication of EMI option by Ebay to the bank

I have made 3 purchases from Ebay for GYM equipments on 20th of August. Ebay gave me a 6 months EMI option for the same (Order 1: Rs.7998/-, Order 2: Rs.3374/- and Order 3: Rs.3276/-). I was also charged with an additional convenience charges for the amount to be converted into EMIs (For Order 1: Rs.203.73/-, For Order 2: Rs.85.94/- & For Order 3: Rs.83.45/-). I used my Standard Chartered Bank credit card for these purchases. As I know that 22nd of every month is my billing cycle, I called up Standard chartered customer care to check the balance outstanding I was shocked to know that the total...
Complaint comments  Read comments Complaint category Other

Ebay.in — Poor selection of vendors & poor customer service attitude

The most poor service provided by any online shopping web site.

I place an order for three items,

I was not notified that item was out of stock, I went ahead and they accepted the payment,

After 3 days I get a message that said items are out of stock as reported by seller, and payment will be refunded to my account,

There was no mention when I would get the refund through their paisa pay service nor has the money been received as yet after 2 weeks,

I tried looking on their web site for customer care email id and was linked...
Complaint comments  Read comments Complaint category Online Shopping

Android.curve1 (Seller From eBay.in) — he cheated 240 people in a fake deal

He started a deal on ebay for selling BSNL tabs. Ebay was careless enough to list his item on the main page only to fool the customers.I along with 240 customers ordered this BSNL tab which was never bound to be delivered. The Android.curve1 seller entered fake shipping details of first flight on 5th August and mentions in the note that the product will be shipped on 10th.The product will never be shipped as the seller is fake. First flight has not issued the tracking number that this seller has provided. Sellers phone is switched off and he never replies to mails. His negative feedbacks on ebay...
Complaint comments  Read comments [1]Complaint category Computers & Accessories


I sold a mobile phone on eBay.in with my user id : ELECTRONYXBAZAAR to buyer : SHAILESH KUMAR SINGH, NUNGAMBAKKAM , CHENNAI.
The buyer found the phone faulty ( don't know for what reason , it was just a software problem he could have solved it himself )
But rather asking him to do it himself, I told him to send the phone back and I will provide him a replacement for the purchase as per policy.
Before receiving the faulty phone from the buyer , we had shipped a new replacement for the purchase only on TRUST factor.
We received the package (DTDC F[protected] on[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

eBay Seller Sales.india — LOST MONEY IN EBAY

I ORDER AND GOT the item HTC WILDFIRE(Item ID:[protected] But some problem in the received item ,but
its not described when i bought i order for white color but now i got a
black color with unsealed package in used condition..am very much stressed after seeing the product..i believed Ebay seller sales. India lot but now
am in depression and felt y i order it My Money gone.

I have sent back for replacement but still no respose from ebay and also from
the seller ,please help me out from
this...after lot of struggle i order this with my money..consider...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — warranty cover not provided

I bought a tablet PC from ebay site for rs. 12249 PaisaPay ID [protected] about 1 month back and was assured of a warranty of 1 year. A couple of days back the tablet has started showing display problems. on contacting ebay the people there are not co-operative and tell me that they cover product only for 30 days u contact the seller. the seller is not responding to any of my communication. On asking ebay people to intervene and negotiate with seller to get me the warranty cover ebay refuses to do so and say that there responsibility is over. how come there responsibility is over if the seller that...
Complaint comments  Read comments Complaint category Online Shopping

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