eBay.in Complaints & Reviews

Receive of Faulty Phone.
Dear Sir ,

I had purchased a Imate Jama 201 windows mobile phone on 13th of Jan 2009 from Bombay Mall through ebay Invoice No 1083 dt[protected]. But from the first day to till date I found lots of problem in this phone as mentioned under.

1) IMEI No not valid

2) Network Problem etc.

He is refusing to give the service or replacement of phone.

he also switch off his cell no . [protected]

Therefor i request you that kindly do the needful as early as possible. The address of the seller is as follows.

Bombay Mall
Gala No-5 , Damar Galli , Next to BEST Receiving Point
Masjid Bunder (W)
Mumbai-400009
[protected] /

I won a so called bid on ebay on March 7 or 8 (will furnish exact details if required) The details were:

Item name: Export Quality Laptop Bag
Winning Bid: Rs. 26
Shipping charges: Rs. 499
Total Cost: 525

All seemed well, so i made the payment. As soon as i was in contact with the seller, he started offering me Amway products and its membership. i immediately sensed something fishy and complained. no actions were taken.

To my disappointment, my item was shipped on March 16, more than one week after i won the bid.

this prompted me not to buy another item won in the bid. this time it was usb speakers. although a person from ebay called me and threatened to suspend my account. he was too rude and did'nt even bothered to listen me and hung up immediately.

the bag reached me on March 23 through ordinary courier service. to my horror, i found:

Bag was of very poor quality in comparison to the claimed export quality. it did'nt have any cushion to protect my laptop and was made of ordinary material. further, the packaging of bag clearly mentioned rs. 52 as courier charges as against 499 charged to me.

Actually the bag cost me 525 rs. and does not even worth rs. 300. than why they said it a bid?

i am really disappointed and will never buy from ebay again.

I have received plasma tv 42" pq30 on diwali and Lenovo C300 All in One Desktop on XMAS
from seller but both free gift is
not received.
Detail:

eBay Diwali Bonanza FREE MoserBaer DVD Player With USB & Card Reader
Gift Code: 09DIWALI12
eBay XMAS GIFTUSB Hard disk 80 GB
diwali free gift Paisapay id. [protected]
xmas free gift paisapay id. [protected]


i am waiting for 2 gifts diwali and xmas since long
i have written it for so many times
i am sorry to say that you dont take pain to look into problem and goes on replying
same answers

I am sending repeated mails to confirm,but still not solved.
I am getting repeated assurance & same pre-fabricated mails , delaying tactics only.



here your some of answers



Hello,
Thank you for writing to eBay India Customer Support. This is Abhijit
from eBay Customer Support.

I understand from your mail that you want to know the gift status when
you will be receiving the gift for the PaisaPay id: [protected].

On checking our records I noticed that you have made the payment on 4th
October and you have also opted for "Moser Baer DVD Player". I am glad
to inform you that you are eligible for the Diwali gift.

I have also gone through the list your name is also appearing in our
list and very soon you will be getting the gift at your door steps
usually it calculated 45 days from the date of transaction.

Be rest assured you will be getting the free gift from our end as soon
as possible to your register address as the list is already forwarded to
our courier team. I trust the information provided useful. Do let us
know, if you have any questions.
Regards,




Hello narendra,

Thank you for writing to eBay India Customer Support. My name is Siju.

I understand from your mail you have still not received the free Diwali
gift from our end for Paisapay id. [protected].

I apologize for the inconvenience caused to you and understand your
situation.

I do agree that you may have not received the expected answer from the
representative with regards to the gift.

This matter is already been escalated and we will definitelly sort it
out.

I request you to please allow us some time for the updates.

You purchased another item for paisapay id. [protected] and you want to
know the details of the free christmas gift eBay was offering.

I can see from the details that you have entered the gift code and it is
reflecting in our system.

Please do not worry as you will be getting this gift within 45 days from
the date of transaction.
I request you to please wait for few days to receive this gift.



Hello Mr.Chaudhari,

Thank you for writing to eBay India. This is Holida from Customer
Support, assisting you further on your concern.

I understand from your mail that you have still not received your "
Christmas gift " for your payment through " PaisaPay Id. [protected] ".

I regret for the inconvenience that has been caused to you and also
thank you for informing us the same.

Please be informed, I have already " Escalated " this matter. So need
nor worry. As soon as we receive the details we will surely revert back
to you.

Please allow us some time. Would appreciate your co-operation and
understanding in this matter.

I trust the information provided by me is useful. If you have any other
questions/queries, please feel free to get in touch with us and we will
be more that happy to help.

You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to

http://pages.ebay.in/paisapay/phone-support.html

If time permits, please leave an appropriate feedback for my service to
you. You may get a separate email requesting for feedback. Your valuable
feedback and inputs will help me to improve my services towards other
members and you.

Regards,

Holida

I placed an order worth Rs. 20300in (www.ebay.in) via paisapay mode using my debitcard (IOB). The seller could'nt ship the item, so ebay refund the money on 6th of feb via NEFT. They provided RRn and Auth Id. to provide in the bank to trace the funds. I shown the RRn and Auth ID in Indian overseas bank. They said they doesn't know what is RRn. and Auth ID. The bank needs UTR no to trace the funds. I asked ebay to provide UTR no, they simply said we wont provide UTR no after refund happend. What can i do?

Sir,

I have been harassed by www.ebay.in by their false offer of delivering a DVD player on purchase of any item of price higher than Rs. 10000. On 22nd September 2009 I purchased one Canon digital SLR camera, model number 500D from ebay.in under a Diwali offer. As per the offer I was supposed to get one DVD player within the 45 days of my purchase. But that gift was never really delivered. I brought this issue several times to their customer care but with no vain. Every time I have been told that they would come up with some answer within next 3 or 4 days but they didn't. Now I strongly feel that the offer was actually false and for only to attract buyers. I can see similar offers running now on their site www.ebay.in for the coming valentines day.
I would feel glad if we can prevent them from making such false offer and harass buyers.

I my a seller on Ebay with my id as DISCOUNTEDMOBILEARCADE . Ebay is an web site that provides the seller a platform to sell over the web site an gives buye the chance to buy at the same time. They have put mine appox 52000 INR on hold just because there was a case of 12595 INR by the buyer who dint liked the product sent to him and wanted refund after 1 month of delivery . which was still accknowledge by me and hence a was willing to refund the buyer. Mean while the Ebay blocked my id nad hence kept my remitance on hold for appox 52000 inr . its been 4.5 months now that I have been asking eabay to adust the amount from the remitance they have put on hold and refund me the rest of the remitance. Which they refused and said it was not in ther policy. I am with out job these days and do not have extra monet to refund to the buyer first and then waite for ebay to refund me the remitance for 52000 inr. Which they can again hold for no reasonable reason. Now they say they would drive me to the court if I do not pay them 20% extra fo the amount to be refunded by them to the buyer + 60 inr. Is it fare to block some one money and not to adust the amount which you already have and have been given permission for adjustment to be made.

Ebay is using by money for past 4.5 months hence want them to pay the bank interest 18% am. And adust the amount 12595 inr and refund be the rest of the amount with interest.
On Wed, 30 Dec 2009 18:49:09 +0530 wrote
>Hello,

Thank you for your prompt attention in this matter.

As we did not receive the requested documents or any reply from you
within the given time frame, the claim was found in favor to the buyer.

At this time I will need you to address the issue of the funds that we
have paid to your buyers to cover their claims. For your convenience, we
listed the Standard Purchase Protection Claim(s) paid against your
account:

Standard Purchase Protection Claim(s) Paid:

Claim Number: 1706982

Item Number:[protected]

Buyer Email Address: [protected]@gmail.com

Amount Paid :269.32 USD or equivalent 12545.00 INR

*Please note that proof of shipment (i.e. tracking numbers) will not be
accepted as evidence of resolution for any complaints of
misrepresentation against your account.

The eBay Claims Administration will need to be reimbursed for the
amount that was paid out to the buyer which is amounting to 12545.00
INR.

For more information on the eBay India Buyer Protection Program, please
review Section 12 of the eBay India User Agreement, found at the
following page:

http://pages.ebay.in/help/policies/user-agreement.html

You can send a cheque or money order, payable to eBay India Private
Limited.

Mail to:

eBay's Buyer Protection Program
eBay India Private Limited,
101 B, Akruti Corporate Park,
LBS Marg, Kanjurmarg (West)
Mumbai - 400 079

Please be sure to include your claim number(s) on your payment.

You will also need to reimburse the buyer for the amount that was not
covered by the Buyer Protection Program, plus a penalty of 20% for each
paid claim, as detailed in the User Agreement. The buyer should receive
60 INR.

You may contact them directly, at the email address above, to arrange
for this payment. In addition, you will need to provide us proof of the
payment having been made.

If the buyer and/or eBay do not receive the aforesaid amounts within 15
days from the date of this communication, we shall be constrained to
initiate civil and/or criminal actions against you for the cost and
consequences of which you will be solely responsible.

Once we have received all the necessary information (evidence that the
Standard Purchase Protection Claim has been resolved), we will review
your case.

Thank you for your cooperation.

Sincerely,
Ashish G.
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety

Sir , I submit the following for your kind perusal and for necessary action. Responding to a sales promotion scheme by the online ebay shopping on the eve of Diwali , I had purchased an ipod 8GB touch by opting to pay through the ICICI Bank credit card, a sum of Rs. 10.000.00 on the 9th Oct. 2009.availing the the EMI option of Rs.1666.67 for six months. As per the terms of the special scheme I am entitled to a Diwali gift of a DVD player. ( According to this festival offer scheme, those who make a purchase to the value of Rs.10000.00 and above are eligible for a gift )
This special offer was denied to me on the pretext that I had failed to enter the Diwali Free Gift Code in the check box while making the payment. I might have by oversight failed to enter the code as required. When I made a request to the customer support cell of the ebay shopping, to consider the dispatch of the free gift, as the failure to enter the gift code was an inadvertent error. I pointed out that the gift should not denied sighting on this flimsy ground. Though initially they were reluctant to comply to my request, subsequently they had agreed to consider my request and dispatch the gift sooner. But to my great disappointment till date I have not received the gift . A perusal of our e-mails would reveal that they had committed to dispatch the gift. But they have been evasive and have been repeatedly saying that the matter had been brought to the notice of ‘the team concerned’ and were waiting for their approval. It is quite obvious now that they are not serious in honouring their word. It is unfortunate that the reputed and in international online shopping business magnets like e.bay should resort to such cheap and unethical practices to cheat their customers. The gullible customers are taken for a ride. At a time when online business is catching up, the indifferent and callous attitude of the people in the business would only shatter the trust reposed by the customers.
I request you therefore to intervene and advise the ebay authorities to adopt a healthy business practice and that the gift to which I am rightfully entitled to, should be dispatched without any further delay.

Thanking you,
Yours faithfully,
T.M.Mohan Sundar,
Vellore, 8th Jan. 10

Attachments;
E-amils exchanged between me and the e.bay customer support

I had purchased a mobile from Ebay shopping few months back. I have got one year warranty on this product. This mobile is giving me trouble.

I had lodged several complaints to Ebay on their helpline number but no action is taken. It is very surprising that they don't give their address anywhere so it is just impossible to lodge a complaint in consumer forum against them.

Through this forum, I once again request them to replace my faulty mobile.

On December 19, 2009, I purchased a book 'All about Six Sigma" from ebay.in (Paisapay ID: [protected]). I had a discount coupon from them of Rs 250.00. The total cost of the order was Rs 329.00. I redeemed the Rs 250.00 coupon and paid just Rs 79.00. On December 23, 2009, I received an email from ebay that the ordered item was not available and they have initiated a refund of Rs 79.00 I had paid. I raised the issue that since the order was not cancelled by me but was cancelled at there end as they were not able to procure the item, I should get the Rs 250.00 discount back. They created a case (Case ID;[protected], to look into the matter. After 6 days I receive a email from them that I have been given a 10% discount coupon instead of the Rs 250.00 discount. This means that if I choose an item of the same value Rs 329.00, I will get a discount of only 32.90 with this 10% discount coupon instead of the Rs 250.00 discount. When I called them up over phone and over chat, the only explanation they had was that it was there policy. My questions are:

1. Why was an item advertised on the Web site that was not available.
2. Why no clause on the web site that in case the item is not available, the discount would expire.
3. The order was cancelled at there end and the discount was forfeited. So why should not I receive the discount.
4. When, I asked the customer service agents to give me the contact details of someone at the executive level to look into the issue. They refused to give me any details.

Kindly look into this issue.

I purchased a cell phone through online shopping from a site call www.EBay.in . The phone was advertised by Vinayak-mobiles from Hyderabad and the seller was Suresh whose phone number is[protected].The phone was a second hand. The delivery was through blue dart courier and the AWB no is [protected]. I herewith attach all the details of the transaction. There was no bill provided to me as the seller told take out a print out of the same and the same will work as a bill. The phone was a second hand phone so there was no check done on the IMIE. The transaction was done through online net secure transfer; that is authenticated by eBay. Please let me know where I stay wrong or you can see a dispute on my transaction. I would request you to catch the main culprit who can give you the exact details of the phone where it was stolen. I am ready to give back the phone to the police department and would request further investigation on the same so that the other people do not face this sort of harassment in future. The IMIE number of the phone is [protected].

I am working for an MNC and I do not want to have a bad name in the organization where there is no fault of mine. I am living with a small family and will be grateful if you kindly release me from these happenings. Looking forward for your kind support.

I got a job in Noida so left Bangalore and my family is in Bangalore. Police came to my house and asking for my where abouts to my wife suspecting me to be the robber. I am going back to bangalore today to speak to the police and handover the phone. Ebay is not giving me the support and not able to understand what to do. I have done a VISA transfer and have all the records.I want to file a case against EBAy and the seller for selling me a stolen phone. Please give me direction.

My name is Debabrata Burman my number is [protected]

Maine Ebay ke side se ek Bid Lagaya tha. Aur Baad Me cancelled kar diya to Ebay Co Aur Sellers Se Mujhe Dhamki Bhara Phone aur mail aa raha hai. mail ka copy niche mention hai

Thanks for your quick response. I will raise a unpaid item case
against you. And ebay will take you to court.

On 12/20/09, chandan singh <[protected]@yahoo.co.in> wrote:
>
> Dear Malik
>
> i am already purchase in Cheapest Rate
> I can still consider cancelling on a fine of Rs 5000/-.
> You can call me 93XXXXXX80
>
> This line not write in Next Mail
>
>
> Regards
> Chandan Singh
> --- On Sun, 20/12/09, SS Malik <[protected]@gmail.com> wrote:
>
>
> From: SS Malik <[protected]@gmail.com>
> Subject: Re: Buyer Discount From Ebay Seller
> To: "chandan singh" <[protected]@yahoo.co.in>
> Date: Sunday, 20 December, 2009, 2:22 PM
>
>
> Dear Chandan, why do you bid if you do not want to buy.
> I will open a unpaid item case against you.
>
> I can still consider cancelling on a fine of Rs 5000/-.
> You can call me 93XXXXXX80
>
>
> On 12/20/09, chandan singh <[protected]@yahoo.co.in> wrote:
>> Dear Malik
>>
>> Please Cancelled My Order
>>
>> Regards
>> Chandan Singh
>>
>> --- On Fri, 18/12/09, SS Malik <[protected]@gmail.com> wrote:
>>
>>
>> From: SS Malik <[protected]@gmail.com>
>> Subject: Buyer Discount From Ebay Seller
>> To: [protected]@yahoo.co.in
>> Date: Friday, 18 December, 2009, 4:45 PM
>>
>>
>> Dear Chandan,
>>
>> You can avail a fabulous discount of Rs 600/- on your item by doing
>> direct deposit in icici bank.
>>
>> A/C no. XXXXXXXXXXXX XXXXXXXX XXXXX XXXXX
>>
>> You are also welcome to clarify any doubts/ questions
>>
>> GSM is Unlocked....CDMA in case you want it can be unlocked and TATA /
>> Reliance can be programmed at a additional cost of 2500/-
>>
>> Committed towards buyer satisfaction
>>
>> --
>> Yours tuly
>> SS Malik

Hi,

My Paisapay account has been suspended today with no stated reason at all!! I got these messages form ebay

1. Your PaisaPay registration is suspended

2. Your PaisaPay remittance is on hold

Amount of Rs23000 has been put on hold. I did contact paisapay and they all told me is that the account has been suspended.No reason is mentioned by customer care. All they tell me is account has been suspended.This really makes no sense. I am not sure if paisapay takes a look into this forum. The worst part is we are not intimated about which Ebay polices has been violated...Please do reply if someone has got any positive results.

Thanks
Aleem

I purchased WORLD FAMOUS- i9+++SCIPHONE+JAVA+FM+MP3+MP4+BT from www.ebay.in via order no.[protected]. The said item is covered under warrenty for 1 year and the product is not working properly, but now neither the seller nor the suppler responding inspite of several reminders.

I am feeling hopeless, please help me.

Thanks, regards

PARTHA DUTTA
E-mail : [protected]@vsnl.net
Cell : [protected]

I bought a Samsung mobile phone from ebay on 06th July , since they were offering very attractive free gift with purchase above Rs.10,000/- - External Hard Disk 160gb.
But now it is more than it is more than 4 months, I am sending repeated mails to them to confirm,but still not solved.
I am getting repeated assurance & same pre-fabricated mails , delaying tactics only.

The u/m mail is for your reference which I am getting in regular basis-

>>>>>> --- On Sat, 29/8/09, eBay India Customer Support - incswebhelp
>>>>>> <[protected]@ebay.com> wrote:
>>>>>>
>>>>>>
>>>>>> From: eBay India Customer Support - incswebhelp
>>> <[protected]@ebay.com>
>>>>>> Subject: Re: Regarding Mansoon Gift Offer (KMM3960667I15977L0KM)
>>>>>> To: [protected]@yahoo.in
>>>>>> Date: Saturday, 29 August, 2009, 11:51 AM
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> Thank you for writing to eBay India Customer Support. My name is
>>>>>> Tanisha.
>>>>>>
>>>>>> Firstly I would like to appreciate your efforts to send us the
>>>>> required
>>>>>> detail immediately for your monsoon gift.
>>>>>>
>>>>>> I have forwarded these details to the concerned team they will
> make
>>>>> note
>>>>>> of the same and accordingly soon dispatch the gift to you.
>>>>>>
>>>>>> I apologize for the delay and incovenience caused to you. I
>>> appreciate
>>>>>
>>>>>> your patience and understanding in this matter.
>>>>>>
>>>>>> I trust the information provided useful. Do let us know, if you
>> have
>>>>> any
>>>>>> questions through mail, call or chat we will be more than happy
to
>>>>>> assist you.
>>>>>>
>>>>>> You can also talk to us through Live Help or call our Helpline.
To
>>>>> know
>>>>>> more about the support options please refer to
>>>>>>
>>>>>> http://pages.ebay.in/paisapay/phone-support.html
>>>>>>
>>>>>> If time permits, please leave an appropriate feedback for my
>> service
>>>>> to
>>>>>> you. You may get a separate email requesting for feedback. Your
>>>>> valuable
>>>>>> feedback and inputs will help me to improve my services towards
>>> other
>>>>>> members and you.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Tanisha M.
>>>>>> eBay Customer Support
>>>>>>

Hi,

This is Jatin Batra from Noida. I bought a Blackberry Bold from Ebay India online shopping site from a seller named "Blackberry Stores / Delta A Computers - Pune. After about 4 months, the battery of the phone dies every 2 hours. I have written / called these guys many times but they have not sent me a new battery. The new battery is worth 1500/-. I have paid 27000/- for the phone and I was assured that I would get support services for about 2 years.

I would request if something could be done about this. The name of the person is Kunal[protected].

Jatin
[protected]

This seller sells on ebay and solicts offers. When you send an offer, you get the following responses from this loser:

Sorry we are a dealer and your offers are funny and a waste of time.
Back at you liar Money talks bs walks

I think his clients should know how he treats potential buyers. His items stay on ebay forever (they never sell) and I am sure his email responses are the reason. What a loser. His mug shot looks like that of a midget and I guess he has to act "big" in his email to others to compensate for all his shortcomings.

He deserves what he gets - no buyers.

Hello sir/ mam,

I live in Delhi NCR ( Faridabad ) and this is complain against Ebay's Online seller Buying_reloaded who is located in Mumbai. I bought a Sony Playstation 3 on 24th July 2009 and paid Rs 24,000 with my credit card. I received the product and found out that he sent me a damaged / defective product when I opened the box. (THE PICTURE OF THE DAMAGED / DEFECTIVE PRODUCT IS ATTACHED TO THIS COMPLAINT) The product's left side plastic was broken and the product had scratches and small dents. I immediately contacted the seller and told him about the same. He stated that I should contact the Sony Service center to get the system changed and the Sony Service center was 35Kms away from my house. I regardless called the Service Center and the representative there said that they will not be able to help me as this product is bought from Mumbai and only the dealer there can do something about it. This seller then told me to lie to the Sony Service representatives and tell them that the Disc drive is not working on this system and it skips when I try to watch movies on it. He also stated that by lieing to them they would change my system as he has told his previous buyers to do the same to replace the system. I was shocked and told him to replace the system as i did not want all this hassle. He kept telling me to do the same again and again for 3days and kept telling me that this is the best solution. I contacted the Ebay customer service and they told me if the seller does not do anything to help you, then you can open a dispute against this seller. I told this seller the same and told him that If nothing can be done i will file a dispute against him as it was over 3 days and he kept telling me to lie to the Sony service center, after hearing this the seller abused me and told me he would not replace the system. He then started telling ebay officials that i harassed him and told them that im doing this to harm his reputation and wanted a free Playstation 3 game and also told them that i told him if he does not give me a free game i would give him a negative feedback which was clearly a lie. I wrote to ebay about this several time and this is what happened read below. PLEASE HELP ME GET A REFUND AS IT HAS NOW BEEN 2 MONTHS AND I STILL HAVE THIS DAMAGED PRODUCT. :-

Hello Sir/ Mam,
This is regarding a product (Item#[protected] I
bought on july 24th 2009 and paid with paisapay. (ID: [protected]). I
received a Defective / damaged product from this seller Buying_reloaded
and he refused to give me a refund. He accused me of extortion and said
I did all this just because I wanted to harm his reputation. This
seller even abused me on the phone. I opened a case against him on ebay and
closed it as I was very frustrated with Ebay and at one point I even
tried to close my account. I got nothing out of the resolution center,
and closed the case without even getting a refund. I now have a damaged
/ defective product and have to live with it. I'm sending you this case
again as this seller sent an APPEAL TO EBAY COMMUNITY COURT to get my
negitive feedback removed. The ebay community court understood my issue
and decided that my feedback was justified as I got cheated and
harassed. This was my statement AND I ALSO ATTACHED A PICTURE OF THE
DEFECTIVE PRODUCT:-

"Hello Sir/ Mam,
All I will say is the truth nothing else, as I have
already closed the dispute against this seller because I was fedup. I
Did not get a refund which I initially wanted the first day I received
the damaged product. The seller told me to go 35Kms from Faridabad to
delhi to the sevice center to change the system, I declined as I work in
night shifts and it is very difficult for me to do the same. I
regardless called the SONY service center and the manager there stated
that as you have bought the product from Mumbai (the warrenty card and
the bill states the same), you will have to speak to the dealer there to
get it replaced. SONY CONTACT NUMBER[protected]Toll Free) Delhi:
[protected]. I told the seller about the same. The seller stated that
you should lie to them and tell them that the Blu Ray movies are
skipping on this Sony Playstation 3 and tell them that my uncle has
bought this product from mumbai so they can replace it, he also told me
he has told the same to other buyers so they can replace there
systems.I was shocked when I heard that. I told him to replace the system as I
did not want all this hassle for the new product that I have just
bought. He dinied and kept saying please replace the console from the
service center, you can call at the toll free number and ask as they
said the will not change the system if we have bought the product from
Mumbai, he still told me to lie and tell them the blu ray movie disc is
skipping. I denied and told him to replace the console. The seller then
kept saying the same thing again and again. The situation then went
worst as I wrote the email to ebay about the same. The ebay
representative told me if the seller does not change the system(after
telling the seller atleast 100 times to replace it) you can open a
dispute against him. I told this seller that I got a call from the ebay
rep and this is what they are telling me to do, then this seller started
acting friendly and said listen to me you are like my younger brother
I'm telling you to tell the sony service center that this system is
skipping movies and they will replace the system, I told him I wont lie
to them about such a thing and plus it is very difficult for me to
travel 60Kms+ up down to get a brand new product changed. I got very
angry as this seller kept saying the same thing again and again for 2
days straight and told me that I should lie to the sony service center
reps that this product is skipping blu ray movies discs to get it
replaced. You can call them at the toll free number and ask them. "They
will change a product which has a manufacturing defect/ or damaged only
if we give is back to the SONY AUTHORIZED DEALER FROM WHERE I BOUGHT THE
PRODUCT. I also found out that this seller "Buying Reloaded" is not a
sony authorized dealer. THIS PRODUCT WAS DAMAGED/DEFECTIVE WHEN I
RECEIVED IT. IT HAD A PLASTIC COVER ON THE LEFT OF THE SYSTEM
COMPLETELY TAKEN OFF WHICH I HAD TO PUT IN PLACE LATER AND IT IS STILL LOOSE AND
HAS 0 RESALE VALUE, I LOST MY 25,000 Rs BECAUSE OF THIS SELLER. Sir/ Mam
how would you feel if this happens to you, you buy a new product worth
25,000Rs and it is defective/ damaged, the seller tells you to lie to
the sony service center, and denies to replace it. After all my tries
this seller kept telling me to get it replaced from delhi again!. I
told the seller on the phone after being fedup for 3 days! that if he does
not replace the console, as per the Ebay Rep who call me earlier I will
open a dispute under the buyer protection program. The seller then got
angry and ABUSED ME, I was shocked and could not believe what just
happened. I told him "what did you say? say it again" and then I was
very angry after the seller abused me. I thn told him that I'm filing a
dispute and hung up the phone. The seller called me again lots of times
and tried to apologise and again said you are like my younger brother I
was angry please forgive me, I said there is no way now that I'm going
to listen to you. He then told me please so not open a dispute and said
as I have behaved badly I will compensate you with a free PS3 game and
begged me not to open a dispute

I bought jewellery from ebay online
Item title :Blue Topaz Gemstone Pendant in Silver - Free Shipping
Total cost :Rs.249.00
To be shipped by :17/07/09
To be delivered by :24/07/09
PaisaPay ID: [protected]
Order Status: Refund cancelled
Seller: tycarati_jewellery

I bought this item on 17th July. The Seller did not ship the material, when the system automatically went to refund status, the seller called and requested me to cancel the Refund , so he could ship the material. In good faith, i did the same. this was done on 25th of Jul'09. I have been contacting the ebay team and I was informed that I can log a claim only after a month. The claim was logged on 17th Aug'09. I have called on the toll free number and spoken to the ebay executives and Managers Mohini, Jyoti and Pranay. They have been making fake promises and never call me back.

Darren from claims keep writing absurd email and giving me dates after dates and in his last email he said they will get back to me by 26th Sept and i have not heard from them till now. On 28th , when I called ebay and spoke to Pranay, he promised a reply in 24 hours and when I called today after 48 hours he refused to take my call and the executive Phani said he will call me in 20 mins that was at 1:20 IST. I have not heard or receieved any calls or email response.

I would like to understand why it should take 30 days to claim and another more than 30 days to resolve with the seller. when the seller has not shipped the material and I have paid for it , what is taking so long to resolve the refund.

I would like to lodge a complain and appreciate if severe action is taken.

Thanks
Madhu

Hi

I am seller from ebay,i sold an item on ebay , customer paid through paisapay and money had been returned back to the buyer saying that I had hand delivered it, but when the buyer has no objection why ebay has a problem, ebay unneccessary created a problem, now buyer is giving various reasons for the payment.Now how do we trust online gateway who is a mediator of the business.

So please take neccessary action against Ebay ! !

Hi

The EBAY is fraud compamy they are the mafia website, giving helping hand for money laundering, this is a big scam for us sellers in the market who sell their product online.

The employees are dolls whos string are held backside