eBay.in Complaints & Reviews

I had Purchased Non-OEM Refillable Ink Cartridge from Ebay on 9/9/2011 worth Rs. 3,113.00 its Paypaise Id is : [protected], while doing transaction i had Entered one Gift coupon and i was assured that I i will receive one 4Gb pendrive.

I received the Ink Cartridge but i didnt received the pen drive, I called Ebay for 7 times every time they gave me different reason for not delivering the pendrive and they always assured that i will receive my pendive within 10 Days.

It's more then 5 months i didnt received my Free gift,I am really Unsatisfied by such Behaviour of Ebay for a 4gb pendrive i have to wait for more then 5 Months and i had to call 7 to 8 times and still not receiving the pendrive.

Due to these reason Now i am not purchasing anything from Ebay, I hope my problem gets soved soon as possible..

regards,
nikhil.

i'm supposed to recv a free gift from ebay against my purchase made on December 22nd.2012.
PaisaPay ID [protected]

Service request Number # [protected] (given by eBay customer support)

As per their policy free gift should be dispatched within 45 days from the date of transaction. but not recd my gift yet.
I'm very much disappointed by eBay customer support.

Please look into this matter and kindly resolve ASAP.

Sir/madam, I Ravi shastri from karwar is complaining on your product
RS-232 to USB converter. I had ordered de product abt one month ago of
Rs 1,300 n i've received a low quality product of around Rs 500.. Our
ordered product is different, shipmented product is different n
received product is different.. N also this received isn't
working.. so i m disappoint....

Hi,
I had purchased a product from Ebay on Oct 05th 2011 using an ebay coupon code with which i was promised to be mailed a free gift 1 TB WD HDD. The ebay code used was EBAYDUSS11. Its been 4 months now and I still have not received the gift. As i had moved out of my old address I had also mailed them my new address mentioning the gift needs to be sent to the new address. I spoke to the customer service and they said someone would call me during the next 48 hours and its been 3-4 days past this and there still hasnt been any response. Please help me in this matter

ebay complaint ref no : 75185
item number :[protected]
paisa pay id : [protected]


i paid for a NOKIA LUMIA 800 used mobile phone in ebay on 19/01/2012. But the seller ships a courier on 23/01/2012 which contains only a blank CD and a Men's wallet instead of the mobile phone. I contacted the seller and he switched off his mobile. then i contacted ebay customer care and they told me to keep the courier with me and they will resolve the issue in 20 days and no need to give any police complaint. As directed from ebay i raised a complaint in ebay paisa pay guarantee. They told me that they will call me within 7 days. But I received the call only after 2 weeks and they told that they have received enough proof from the seller and they stood in favor to the seller. My refund request was rejected by ebay.
The courier staff in the courier office was witness for the same since i opened the courier in front of them. I have taken the copies of the Airway bill and taken snaps in the courier office itself.

courier : overnite courier
consignment number : [protected]

paisapay id: [protected], item number :[protected], seller : jabong, ( contacts of jabong, uday bhaskar< [protected]@gmail.com, Mobile: [protected] not responding) ebay.in claim id : 77287, the procedure to lodge complaint on ebay is very complicated, my complaint got listed wrongly in product ix substandard and product not received. my replies to ebay.in email of shipping product are not read, if read and acted upon, it will be very easy to interact, but is not the case with ebay. in, if your reply is for buying and loosing money ,probably they read any email reply?
PLEASE HELP.

User ID- Mobileshop1005
i am seller on ebay i have sell my product on ebay from last 4-5 Months ago in starting month some customer give negative feedback on silly issue (for exp- customer buy c2-02 mobile and after receiving product said product is not as described it was dual sim when i purchased but when company has'nt product dual sim than how can we sale dual sim for nokia C2-02 and so that customer give negative feedback )we're ready to resolve it but they were not agree but that time ebay doesn't take any action or any info about this matter but after 4 months when i was suppose to get 40000 through paisapay than 1 day before for remittance they suspend our account without any notice and hold our payment of 40,000/- after that they said they will remove restriction if we improve our DSR Rating but after improving ration at last customer taking positive feedback they give notice that i have been permanent banned from selling when i asked reason they decline to tell reason and no one no ready to listen and kept payment for 40,000 please help me in this matter always giving wrong commitment fro there side not ready to give payment and earning interest from that payment.please help

I had brought Samsung Galaxy S II mobile phone from Ebay in dushera utsave on dated 26.09.2011. As per scheme, on purchase of 30000 ebay will give free gift as per customer choice out of 4 gifts mentioned.

I choose 1 TB hard disk as gift (eBay gift voucher / promotion code EBAYDUSS11). Pls note that If I purchesed mobile without gift the cost would be the around[protected] but I purchesed mobile phone with scheme. (PaisaPay ID [protected])

As per company's policy gift will be delivered with in 90 days from the date of ourchase. But till now they have not dispatched my gift.

On follow up (abt 15 Times) first they told me that item is out of stock and will be deliverd very soon, then they gave me fake air way bill no. of Blue dart, I told them that this no. is not correct then they again told me that item is out of stock and wrong information was given to me. Today I called them again and I was told that item is delivered, but again fake air way bill no. is given to me.

Pls look in to the matter and advise.

eBay sent this message to Lagnajit Dhal (lagnajit2010).
Your registered name is included to show this message originated from eBay. Learn more.


Thank you for paying with PaisaPay for eBay order (PaisaPay ID [protected])

Dear lagnajit2010,

This email confirms that you made a PaisaPay payment to the following seller for the total amount of Rs. 30,000.00 using credit card and eBay gift voucher / promotion code EBAYDUSS11.

Seller: bberry.stores [contact seller]

Navneet Maheshwari
[protected]
navneet.[protected]@gmail.com




Please note that:
• The seller is required to ship the item by 02-Oct-11 at the latest.You will get an email when the seller ships the item, along with shipping details such as courier name and airway bill number.
• If the seller does not ship the item within the timelines, you will receive a refund of the amount paid. Learn more about PaisaPay protection.
• Please get in touch with the seller for any queries related to shipping of the item.
• You can view the details of your order and the seller's contact details below. You can also check the status of your transaction from the Paid with PaisaPay section in My PaisaPay.

Thank you,
PaisaPay Track your order

Battery drain shutting down
Dear Sir,

We purchased a BlackBerry Storm 9550 mobile on 27th Dec 2011 through Ebay, Mumbai. Our Order no. is PaisaPay ID [protected]. On delivery I’m facing problem with battery drain shutting down handheld. How to solve my problem plz do it n mail to my id. this phone is not work properly so pls help me.

This has been the most unsatisfactory and a torturous experience with the 1st relationship that we have had with the Ebay family.

Regards,
Rakesh Kumar
Delhi
[protected]@yahoo.co.in

i bought a 12 cell battery for HP Pavilion DV4 notebook online from ebay.in..it cost me around $68 with shipping and handling charges..But i found the battery to be incompatible with my notebook...i eventually contacted the seller as well as the site customer care...but i didnt get any positive response regarding ths issue....

sellers address:
I2C World INC.
407 Park avenue South
New York NY 10016
U.S.A

NAME :- DEEP PATEL
Ebay ID :- lyfsells
Paisapay ID :- [protected]

i bought Sony LCD TV worth Rs 21777 from ebay and i applied for the Diwali Gift of WD external HDD, as per Ebay T&C Hdd will courier me within 45 days but i get it after 90 days.
And main thing is they are give me THOSHIBA HDD in place of WD when i Call to Ebay CC they replied both are same but practically see
WD is more faster then Thosiba
WD is Reputed brand in External HDD compair to Thosiba
WD is costly item, and many more..
Thosiba having very poor performance, Poor body plastic, even plug of Wire.. so how can i accept this product compair to good one

another thing they are not mail me for that and Directly send item
E.g.
If i buy nokia phone from ebay and they give me NAKIA Mobile, is there it is fair or not, or they give me another company mobile with same feature then it is fair or not.

I ordered this product from M/S protos.net(Delhi) through eBay with Item Id:[protected] & Transaction Id:[protected] also PaisaPay Id: [protected] but the DTDC courier services delivered it at the wrong address, now when I call DTDC local office they firstly don't receive my call by chance if they do all I hear is "we're working on it or our servers are down" lame excuses btw plus the seller isn't responding neither does eBay help so I'm thinking to lodge a case against the three under our cyber/IT law amended in 2011 but wanna know if that'll be wise as the case may drag on for quite some time & require serious amount of time/money dedicated to such an issue ! So what's my best option ?

Ordered for a digital camera from EBAY on 24th-Dec-2011 for amount of 5325/- ,Courier comes without camera and launched the complaint in Paisapay but there is no use , EBAY also rejected and closed my complaint against only seller's protection.... there is no protection for consumer who believes and purchase item.....almost now 5000+ my amount is lost wothout camera and Ebay guarantee programs are only an eyewash... there is no genuine consumer protection......Buyers please careful dont pay money once ordered thru if at all buy please go for cash on delivery option ,once courier recieved open and see the product is working fine or confirm the ordered item is inside then pay otherwise dont pay!!!!!!!!

Dear Ebay Buyers,
i want to share my experience of dealing with Ebay Customer service in settling of my claim id # 71931. On the site ebay promise of resolution in 20 days time from the date of claim submission.

nobody from their so called non existent claim adjustment team called me or emailed me in last 20 day.
when i called up customer service and got through them after 14 minutes of waiting. he promised me that someone will call me on the very same day.

nobody bothered to call.

i again called up and repeated the whole exercise with wait time of at-least 15 min, i got the reply that someone will surely get in touch with me.

when i asked about email id of their customer service manager then they gave me this email id [protected]@ebay.com

Lets see what happens.

Regards,

A harassed customer of Ebay

The promo on the Ebay India website titled 'For Him' & 'For Her' disseminates Gender Bias. It propogates a message that Women are only Beauty Conscious. It labels Women as mere 'Consumer' with no brains for 'techy / intellectual' stuff. We request you to kindly remove the discriminating content.

These Ideologies infiltrate into the minds of People with greater influence and adds up to 'Gender Casting', 'Gender Bias' and influence men also to think of women as only mere products for Sexual Appeal. The 'General Intellect' is carried away by 'attractive offers' and fail to think of the Male Chauvinistic Representation in such advertisements and Promos.

We from M.A.S.E.S 'Movement Against Sexual Exploitation and Sexism' strongly condemn this promo and request it to removed immediately

A petition has been created to oppose ebay.in on the above subject..http://www.change.org/petitions/ebay-india-remove-gender-discriminating...⇄ - pl sign and support

Ebay intentionally put a wrong item(ipod 8 GB) and wrong category(ipod 64GB) and inflated price(more than 35%) so that they can show they are giving a good discount. Believing I was getting a good offer I purchased the product. When I realized that something is wrong I asked them to cancel the product. First they denied, then they accepted to cancel the order only to turn back again and reject the order cancellation. I am attaching the photos which clearly shows how they duped me in buying the product.

Here I am sending the conversion with seller which will clear that although i have cancelled the refund but have not received the product.
THE conversation with detail of time and date Sent:28-Oct-2011 20:20 Action Required - Time extension request for PaisaPay ID [protected] RESPOND TO SELLER (ACCEPT or DECLINE the OFFER)--clicked
To:yadvirvets From:gizmotron8 Sent:28-Oct-2011 20:23 Dear customer we are trying to get through your no. but cant get through. we were calling you regarding our stock that has been ceased in customs as we import these laptops from abroad.We are extremely sorry for the delay and have requested a time extension so that we can ship you the product the very day it releases from customs. Please do accept the request if possible. sorry once again but we are trying our best to make this deal a success. - gizmotron8 â?¢Refund request initiated for PaisaPay ID [protected]. From: PaisaPay[[protected]@ebay.in] Sent: 29-Oct-2011 00:38 Track your refund (REFUND STATUS) I checked my email on 29 and first checked the mail regarding Action Required - Time extension request for PaisaPay ID [protected] RESPOND TO SELLER (ACCEPT or DECLINE the OFFER)- clicked It lead me to refund page and I cancelled it to provide more time to seller to ship my item.
From:yadvirvets To:gizmotron8 Sent Date: 29-Oct-2011 15:27:01 IST sorry for this delay, but i have done what i can do(cancelled the refund),please process the shipment and inform me as soon as possible. hope this is ok for you, if any problems please infprm me. thanks.Hoping for successful deal!
From:gizmotron8 To:yadvirvets Sent Date: 31-Oct-2011 20:30:29 IST Dear customer, we are extremely sorry for the delay but our laptops have still not been released from customs due to the festivals etc. we can understand that you are waiting for your product, but this particular model is not available anywhere else in the market due to increase in dollar rates, so that i could buy it from anywhere and ship it to you instead of waiting for my product to release. if you would like to get a refund i can surely put the request ahead and once i get the product i would let you know myself so that you can purchase it if you would still be interested.Please let me know sir what you would like to do and extremely sorry for long wait. we appreciate your patience and co operation
. To:gizmotron8 From:yadvirvets Sent:31-Oct-2011 23:25 thanks for your cooperation, well in such a case i would like to get a refund. please put the request ahead. I would like to get the information about the product in future.
To:gizmotron8 From:yadvirvets Sent:03-Nov-2011 14:43 I want to know that have you put the request of refund ahead to ebay. How many days will it take to process that request from ebay? do i need to do something here on ebay site? please reply me asap.Thanks
From:gizmotron8 To:yadvirvets Sent Date:03-Nov-2011 15:49:57 IST dear customer, i have already put in a request for the refund ... ebay has mentioned that they will refund it by this monday. you will get a confirmation email within 24 hrs. thank you.
From:yadvirvets To:gizmotron8 Sent Date:10-Nov-2011 08:18:57 IST I have not received any message or so from ebay regarding refund till now. Can you check that and let me know about the status/ or do i need to contact the ebay regarding this. Please reply asap. Thanks. From:gizmotron8 To:yadvirvets Sent Date:10-Nov-2011 14:12:30 IST sir, we are extremely sorry for that. i will surely contact ebay and let you know asap. From:yadvirvets To:gizmotron8 Sent Date:14-Nov-2011 14:15:30 IST I want to know about the progress with ebay, what have they said? Please inform me asap! thank
To:yadvirvets From:gizmotron8 Sent:16-Nov-2011 18:24 Dear customer, we spoke with ebay regarding this a while ago. i have put in another mail to them today itself .
even after this details ebay rejected my claim.
then again i contacted the seller and he responded
from gizmotron8 02-Dec-2011 at 16:10:24 IST
We have sent end no of mails to ebay requesting to give a refund to our customer as we were unable
to provide him with the product. We have approached ebay as well as paisapay. We will be sending ebay
a cheque of the amount so that they can foward the payment to the customer.

Then at last i submitted the case to ebay--- Case type: Significantly not as described , Case status: Claim submitted
till now i have not received any response from either seller or ebay.
my experience is that never ever buy laptops or costly items from ebay.

Hi
My name is VIVEK, My phone number is [protected]. I made a transaction from Ebay. I have given the details of the transaction. It was supposed to be converted into EMI. I called Ebay and they said that they can not do anything if ICICI Bank is not converting the the transaction into EMI. Ebay says that they have approved for EMI now Bank has to convert that into EMI. I Called ICICI Bank and they said that it has to be done by Merchant. I am getting a run around here. Kindly help me that the transaction converts into EMI.

Buyer transaction details for PaisaPay ID [protected] Go to Bought with PaisaPay
Transaction status
Your PaisaPay payment was approved on 11-Dec-11. You paid the order total of Rs. 995.00 using credit card, charged in 3 equal monthly installments. Please review the Order Details section below for specifics on the item(s).
Order details (1 Item)
Seller
(Click link to see
contact details) Item title Quantity Total
(Including applicable
shipping cost & taxes) Current status
(Click the link below
to view details)
jasmine_collections ZEBRONICS 2.4ghz CORDLESS KEYBOARD & MOUSE COMBO+Free Shipping+Warranty
[protected] 1 Rs. 995.00

I asked shop android.curve1 on ebay whether he can ship on my pin code, he sent an email that if we order off ebay then will get 5% discount. I ordered by paying 53411 through online bank transfer. Email of seller is Android.[protected]@gmail.com and mobile [protected]

My order was:

1. HP P7-1011 IN i5
2. DELL 22 21.5 Inch ST2220M LED LCD Monitor
3. Logitech G 330 Gaming USB Headset

Received:

HP: Lower end model (HP P7- 1010in with I3 processor)
DELL: Different Model
Headset: no headset


I sent multiple emails and called on phone number mentioned but many time he didn't picked phone and replied to email. Sometime he picked phone but didn't give any concrete response.

I feel cheated and harassed due to following reasons

- No reply to many emails, no answer to many phone calls.
- Wrong information on courier shipping ( Actually it was shipped only on 30th of December) while seller said that it is shipped on monday 26th.
- Sending wrong product and not informing it. In my phone call he told me the courier tracking number but didn't bother to tell about not sending headphone or different model for desktop.
- Money has been transferred to his account on 19th December and still I am struggling, I have wasted more money in ISD calls then the discount he gave me for not buying from ebay.
- NOW HE IS SAYING THAT MODEL IS NOT AVAILABLE BUT HIS EBAY SHOP HAS 4 LISTING WITH ONE OF LISTING SAYING MORE THEN 10 AVAILABLE FOR HP P7 1011in with I5 processor

I bought a camera from EBAY and paid through Paisapay Gurantee.Still now i am the situation about to lose my entire 5325/- since the seller not couriered the camera inside the box only papers and freebies there is no camera.

Dont believe these guys and be careful once recieve the courier please open the box and pay with these guys.