eBay.in Complaints & Reviews

Hi,
I purchased a new Blackberry 8830 world edition from Ebay however the battery/phone is not working properly, battery gets exhausted within 3-4 hours without use, when i spoke with the gentleman who was in contact with me for this sale(ashish from total ecommerce solutions) via email and phone, he said today i would have done something wrong with the phone! i was shocked to hear that; as i am not a kid who will play with phones, i was taken back with the kind of customer service i have received.If required i have all the written communication with the concerned person.The phone i received is not in good working condition.I have changed the battery still it does not work.i want either my money back or the handset which is fuctioning properly. Now i have been advised to reship the phone however there are many pending cases where in the customer has not received refund for the their goods shipped back or has not received any payment for the goods sold through EBAY. I want someone to help me in this regards to file a formal complaint the unfair trade practices by Ebay.

I had purchased a ipad2 from ebay with gift voucher, today three months have passed but the gift is yet to be even despatched. I have sent mail, chatted & called ebay, number of times but they have no answers & no updates..what to say about the sellers when ebay india is behaving like a fraudster, will never buy anything again from the site, avoid !!

I bought a camera (Sony CyberShot W330 Digital Camera with Warranty) from one ebay seller named "paradeep". This item was a gift and was to be delivered in delhi. After waiting for 7 days this package was finally delivered and the courrier guy said that they first had to sign the item and then open the package. The item was signed as delivered and when opened there was no camera in it.

I filed a claim Claim # 51756 (ebay's A-Z) which guarantees either a refund or a replacement. And after days of waiting finally got a call today (26th June). A rep from ebay called and started questioning me (doesn't sound like a customer rep) and asked me if the item was delivered I said the item was indeed delivered but it's an empty package. The he started saying why did you sign and stuff. He said this seller was a "POWER SELLER" on ebay (Anyone could be a powerful seller on ebay becoz they never showed the negative ratings. On the very day I rate sellers to be precise Omgifts with 5 stars a left some comments this were clearly shown and the negative ratings i gave to this "Paradeep" was never shown nor my comments).

We were disconnected as I was out of battery I quickly got up (as I was working in night shift was still on bed) and charged my mobile. But this guy never attempted to call me after that send me this email :

"This is with regards to regards to Claim # 51756 file by you against
Seller ID:paradeep for Item #[protected]Sony CyberShot W330 Digital
Camera with Warranty)

As we informed you over the call that at we are closeing this case, We
attempted to contact you on (**************), however you were not
contactable,
Hence we have closed this case from our ned.

Regards,

Claim Adjuster""

We did spoke before and for around 10 minutes before my batter run out they say " I was not contactable" funny and this is a pre-written letter. EBAY. IN and their Seller "PARADEEP robbed me of my hard earned money of rs 7750. I'm not giving up and I'll continue to follow-up coz I dnt want these frustrating experience to be faced by any other customer who loves shopping online.

I WANT THIS TAKEN CARE BY EBAY!!!!!

I have purchased the Casio Watch (Item no[protected] dated 24 Apr 2011 through Paisa
Pay (Paisa Pay Id [protected]) while placing the order i have also
entered discount coupon code for a blue tooth ear phone, which was accepted successfully. It was promised that the Ear phone will reach after 20 days of payment. Though I have received the watch but blue tooth ear phone is not being received by me till date (45 days gone).

Even after several email to the support of Ebay.in I have not received any satisfactory response.
I have give up now and decided not to buy any thing from EBAY.IN and share the same experience with my relative, friends and asked them NOT to BUY ANYTHING FROM EBAY.

Regards
Ganesh

This is to safeguard every one not to buy any mobile from eBay's Global Easybuy US.
While these phones are offered dirt cheap, they are locked with telecom providers (Sprint, AT&T etc) and shall not work in India.
Once you a buy a product, the overseas sellers conveniently remove the details and in effect ship you a different product.
BUYERS BEWARE!!!

My registered User id in ebay.in is khanujaravindra.


I have order Toshiba 1TB Hard disk (item no[protected]
through paisa pay id [protected] in january month. i have received the Hard disk but i
have not the received the promotion gift. (promotion code WELOVEU018.) which i was supposed to recieve in 45 days


I have not yet received my promotional gift from ebay, even after so many reminders and calls i am not satisfied with the feed back from them.

I had made purchase with ebay on 19/04/2011. I had used promotional code on my purchase, the store holder was supposed to ship my product latest by 26/04/2011 but instead of product I got mail that they are not able to ship the product and my refund process initiated on 26/04/2011. Then I got mail on 03/05 that money will be refunded within 3 working days. Today after 10 days out of which 8 are working days I have not received refund. the ebay customer care is not supportive at all. I think they are just looting people by giving some promotions and taking money from people and then the strategy they use is not to respond customer as they know that customer can't do anything more than wasting money on calling them. Ebay is not trustable so be ready for mental harassment before you buy something.

Hi,

I used to think a lot about why India lacks behind in internet awareness. We do follow the western culture at it minutest, but when it come to Shopping we prefer the same old way of outing with our family in expensive malls. From the advertisement on T.V. it can be sensed that EBay India is a genuine company but as I term the worst experience of my lifetime I did a wrong choice. Ebay india is a company full of fraudsters and the biggest of them all is poonam.sachdeva. I had purchased a 32 GB pen-drive form EBay (PaisaPay ID [protected]) for 1,300/-, the Pen-Drive was delivered to my address only to be discovered as faulty, I demanded a replace/refund of the PenDrive, for which I was asked to send the faulty pendrive to an address in Delhi from where they were supposed to send me a replacement. I came to know that i was conned when the replacement Pen-Drive never arrived. Now I stand with no Pen-Drive and having lost my money I do not trust the activity Online shopping. I do have all the E-Mail exchanges between me and the fraudster poonam.sachdeva.

Regards,
Charudatta Salwi

Hi,

Ebay seller mobileaccessories Mr. Yogen is a Big fraud, He Should be in Jail, He is playing with Ebay, He support the buyers with in 30 days, as per ebay claim policy, after that he will not provide any kind of support and has no records of sold items and never provide the bills.

Sub: Fwd: unable to connect to internet PaisaPay ID [protected]

seller denied the warranty
after sale and there is no invoice with IMEI no. along with the
product, Called the seller on his mobile number [protected] many times,
just one answer from seller end we can not provide the warranty, if
you want you can take the legal action. I have sent the same email to
[protected]@EBAY.COM regarding the seller behavior and denying the
warranty the sent me a reply that we can not take the action against
seller as the issue is 30 days old. As seller didn't provide any
invoice with IMEI no. in that case i can not take the legal action
against seller mobileaccessories (Mr. Yogen [protected]).

-One more thing that seller has no info about the product which he
sent Like IMEI number.
-I have mobile details that how many times i have called the customer
on his mobile number : [protected] and have read receipt of email that
he reading the emails, but don't want to provide the service.

Here is receipt info.

Your message was read by the recipient.Original-Message-ID:[protected]
Final-Recipient:[protected]@gmail.com
Action:Read

In that scenario please let me know what should i do, if seller denied
the warranty. I can not visit his office
as it is in Gujrat I m in Delhi.
i am salaried person and
this amount is out of my budget, Please look this matter as a buyer,
If some one cheat you and you have no prof to take the action against
some one then what will you do.

You can check the internet blog and website with the name of seller Mobileaccessories there you will find the many articles.

I am also going to create a blog for his complaints.

check some of:

http://forums.ebay.in/thread.jspa?threadID=[protected]&anticache=[protected]

Thanks
Ashok
[protected]

Hi,
I got a promotion coupon from ebay.in for Rs 75 to use on minimum of Rs 80 purchase which i used on item code[protected]Magic ball color changing kids toy return). I used paisapay with discount voucher and paid Rs 20 to the seller.

Next day I am getting message of cancellation of product purchase and suspension of my account. When i contacted ebay they are saying its confidential and we can not disclose you the reason of suspension. I need help in this case i am just a layman and how can they suspend my account without intimating me and telling me the correct reason.Request you to please take some action against company on this policy and its company false if they are allowing to proceed in purchase which is not complying to their policy they could have the invalid message dialog box if somebody is trying to make purchase against their policy.

I believe they are taking advantage of being number 1 in e business, they are taking advantage of their monopoly and harrassing customers. Pls do something and take some action against ebay for such policy.
Instead of blocking customer account they can make their systems and policies better. They can put invalid message dialog box when somebody goes against their policies. I am really surprised on ebay policies they are really horrible. I did not think online shopping can be too bad. It is not about money it about trust.

Regards,

Ritu Jain

Dear Sir/Madam


I have purchase a pen drive from ebay .in as on 03-03-11.The dealer told that he has shipped the item on 13 march 2011 an the detail are
# PROFESSIONAL COURIER
# Airway bill details: CCU8089208
# Remarks: Shipped

When I called after 5 days to the courier company they told me that the shipment is not received yet pls called after two days an when i called them again they told me that the shipment is for Chennai an not for mumbai an it has been delivered to Chennai on 18 march 2011.An when I had a web chat with the ebay this is what ther have said (Customeroaissiddique
Initial Question/Comment: Item not received or not as described
1:23:51 PM SystemSystem
Thank you for contacting eBay.in Live Help. Please hold for the next available Live Help agent.
1:23:51 PM SystemSystem
You will be able to type in your question as soon as you are connected with a Live Help representative.
1:23:56 PM SystemSystem
Did you know that you can contact our Phone Support teams for general help queries as well? To reach the phone support team, please access the webpage.
1:24:30 PM SystemSystem
Rohit J. has joined this session!
1:24:30 PM SystemSystem
Connected with Rohit J.
1:24:35 PM AgentRohit J.
Hello, Welcome to eBay Live Help. My name is Rohit. How may I assist you today?
1:25:02 PM Customeroaissiddique
hello rohit this is siddique from mumbai
1:26:25 PM AgentRohit J.
How may I help you today?
1:28:00 PM Customeroaissiddique
Rohit I have done a purchase on 03-03 11 it was a pen drive an yet I have not recive the product
1:28:16 PM AgentRohit J.
To ensure the safety of your account, we will need to verify some details. Kindly provide your Name, Complete Registered Address, Pin Code and Telephone number.
1:29:00 PM Customeroaissiddique
the deller have shipped the pen drive on 13 of march .He has given a courier detail as PROFESSIONAL COURIER
# Airway bill details: CCU8089208
# Remarks: Shipped
1:30:04 PM AgentRohit J.
To ensure the safety of your account, we will need to verify some details. Kindly provide your Name, Complete Registered Address, Pin Code and Telephone number.
1:30:11 PM Customeroaissiddique
Now when i called up the courier company they say that this shippment was for chennai an not for mumbai .The device have been recived on 18 by them in chennai
1:30:30 PM Customeroaissiddique
Oais Siddique
1:31:26 PM Customeroaissiddique
Sunderram a701 evershine nagar behind rassaz mira road east thane 401107
1:31:33 PM Customeroaissiddique
[protected]
1:32:05 PM AgentRohit J.
Let me check the details.
1:33:02 PM Customeroaissiddique
the pas pay id details
1:33:05 PM Customeroaissiddique
PaisaPay ID [protected]
1:34:26 PM Customeroaissiddique
r u there
1:35:20 PM AgentRohit J.
As on checking the details you have cancelled the refund request
1:35:31 PM Customeroaissiddique
yes
1:35:52 PM Customeroaissiddique
i want the device
1:35:55 PM AgentRohit J.
Hence it is intimated to us that you have received the item.
1:36:27 PM Customeroaissiddique
what
1:36:53 PM Customeroaissiddique
how taht is possible
1:36:55 PM AgentRohit J.
Sorry for the miscommunication.
1:37:38 PM Customeroaissiddique
it is been more then 21 day for a small product to be shipped
1:38:00 PM Customeroaissiddique
an how can the device go to chennai an not mumbai
1:38:23 PM Customeroaissiddique
did the seller fooled us by givening false courier detail
1:39:51 PM Customeroaissiddique
if so i will hang the selleran ebay to consurmer court for cheatingan giving false detail
1:40:10 PM AgentRohit J.
It seems that you cancelled the refund request today itself.
1:40:44 PM AgentRohit J.
If you cancel the refund request then It intimated us that you have received the item.
1:40:49 PM Customeroaissiddique
today only i gave a request an in two minutes time i have cancelled it
1:41:15 PM Customeroaissiddique
now dont lay on that only what about the 20 days that I am wating for
1:42:09 PM Customeroaissiddique
I want my product by week end or I will go to consumer cort regarding the same
1:43:06 PM AgentRohit J.
But may i know why you have cancelled the refund request?
1:43:23 PM Customeroaissiddique
how can ebay allow such false seller to trade on there site
1:43:35 PM AgentRohit J.
If you cancel the refund request it clearly intimated ebay that you have received the item.
1:44:00 PM Customeroaissiddique
how that is possible
1:45:21 PM AgentRohit J.
So if you have not received the item they may i know the reason for cancelling the refund request sir?
1:47:03 PM Customeroaissiddique
becuase i want the pen drive
1:47:49 PM AgentRohit J.
In this case you will need to get in touch with the seller only.
1:47:56 PM Customeroaissiddique
the seller have given me a good deal an I had a gift coupon of 75 used on that an that is the reasone I have cancelled the refund
1:48:29 PM AgentRohit J.
And have you confirmed us what you need to do to get the item that you want?
1:49:05 PM Customeroaissiddique
I am mailed twice to him but no response from his side
1:49:19 PM AgentRohit J.
But if you can the refund request as i told you previously it intimated to us that you have received the item.
1:49:43 PM AgentRohit J.
If seller is not reverting for the mail have you called the seller?
1:49:49 PM Customeroaissiddique
i have mailed more then tree times to our customer support check it out
1:50:25 PM Customeroaissiddique
is that my headace our yours
1:51:25 PM Customeroaissiddique
you have to check wheter the people who r selling are not foling with the people
1:52:07 PM Customeroaissiddique
this is your site an you people should keep a tarack on such thing
1:53:01 PM AgentRohit J.
But as of now as you have cancelled the refund request hence i will request to kindly get in touch with the seller.
1:53:24 PM Customeroaissiddique
so you people are not going to help me
1:53:55 PM Customeroaissiddique
if the seller dont response on that too than what???????/
1:54:26 PM AgentRohit J.
I request you to kindly get in touch with the seller only.
1:55:42 PM Customeroaissiddique
ok man I will mail this enetr session to consumer court
1:55:45 PM Customeroaissiddique

Before canceling the refund if you would have contacted to us we definitely , we would have helped you.
1:58:21 PM Customeroaissiddique
if i have not cancelled the refund request that what whould have happend
1:58:43 PM Customeroaissiddique
I have done so I got two mail to sho w to u


AgentRohit J.
But as of now as you have cancelled the refund request hence i will request to kindly get in touch with the seller.
1:53:24 PM Customeroaissiddique
so you people are not going to help me
1:53:55 PM Customeroaissiddique
if the seller dont response on that too than what???????/
1:54:26 PM AgentRohit J.
I request you to kindly get in touch with the seller only.
1:55:42 PM Customeroaissiddique
ok man I will mail this enetr session to consumer court
1:55:45 PM Customeroaissiddique
see you
1:56:01 PM AgentRohit J.
Is there anything else that I can help you with?
1:56:38 PM Customeroaissiddique
yes fool with your consumer
1:57:35 PM AgentRohit J.
I am sorry to say but It was your mistake of canceling the refund request.
1:57:36 PM Customeroaissiddique
r you people going to ask the seller why he has given a false courier detail or leave him to fool other too
1:58:21 PM AgentRohit J.
Before canceling the refund if you would have contacted to us we definitely , we would have helped you.
1:58:21 PM Customeroaissiddique
if i have not cancelled the refund request that what whould have happend
1:58:43 PM Customeroaissiddique
I have done so I got two mail to sho w to u
1:59:19 PM Customeroaissiddique
nithing happend yet
1:59:36 PM AgentRohit J.
If you have cancelled the refund request then we would have investigated with the seller to provide you the item or the refund.
2:00:06 PM AgentRohit J.
In this case i request you kindly get in touch with the seller.
2:00:13 PM Customeroaissiddique
Dear Sir/Madam I have booked a Strontium 8GB USB Bold Pen Drive on Sale date: 03/03/11 .An then i was sent a mail that the dealer wants some time more to delver the product He has ask for 13 march to deliver the product. An as the info I can check is that he deliverd it on 13 march .An it is 23 now an still I have not recive the pen drive yet .When I called the courier company they say that still they have not recive the product in there office yet an there told me to contact the chennai brach for the same .I dont now what is going on as it has taken more then 20 days to shiffed a small device .Is the seller trying to fool with me pls check this out.the Courier detail PROFESSIONAL COURIER # Airway bill details: CCU8089208 # Remarks: Shipped
2:00:32 PM Customeroaissiddique
this was the mail which i have sent to youll
2:00:46 PM AgentRohit J.
We would have investigated with the seller to provide you the item or the refund.
2:01:01 PM AgentRohit J.
If you wouldn't have cancelled the refund.
2:01:21 PM AgentRohit J.
Hence again i request you to kindly get in touch with the seller only.
2:03:07 PM Customeroaissiddique
Dear sovan2010,

Sirji it has been 8 days now you have shipped the pen drive but still it has not reach mumbai office can you pls check it out.An is it possible to change the address of the delivery .If so Then pls do it to Sundaram A 701 Evershine Nagar Behinde rassaz cienma Mira Road east Thane 401107.
2:03:14 PM Customeroaissiddique
the secound mail
2:03:27 PM Customeroaissiddique
what is the contact detail of the seller
2:04:11 PM AgentRohit J.
I can surely provide you with seller's contact details.
2:04:17 PM Customeroaissiddique
no action will be taken on thesseller for providing fals detail
2:04:52 PM Customeroaissiddique
why did he gave a false deatil for the product
2:05:01 PM AgentRohit J.
Seller's Name: SOVANDEV MANNA
2:05:11 PM AgentRohit J.
email: sovandev.[protected]@gmail.com
Phone: [protected]
2:05:19 PM Customeroaissiddique
I am calling the courier company for more then 1 week daily
2:05:37 PM Customeroaissiddique
the seller is from which place
2:06:07 PM AgentRohit J.
I again request you to get in touch with the seller only as you have cancelled the refund request from your end.)
when i ask them what action will they take action the seller there r not ready to talk about that .there r juct possing on my mistake which i made today .but are not read to take any action against the seller

Pls help me an other people who are been looted by this type of seller
looking forward for a kind response

I was cheated by Ebay seller

Dear Sir,

My paisa pay ID is-[protected](EBay ID- luna_lila), I have received the
item on 1st of Feb but after 12 days the handset(Blackberry Storm) gone
faulty( The handset is on one year warranty). Then I contacted the
seller, he told me to courier the handset to his address and he will
replace the same within two days after receipt and also pay my courier
charges. The seller had received the handset on 16th Feb( By Blue dart
Courier, Docket-[protected]), till date he did not confirmed me about
the replacement and from last 4 days he is saying he had dispatched the
Handset but not providing me the courier details, whenever I contacting
the seller, after knowing me he is disconnecting my phone, Now he is
saying, if I call him again and again, he will send my hanset . Pls help
me on this matter, as I am now harassed by the seller. I think I have
done a mistake by purchasing goods from EBay's seller.


Seller Details

Gizmo E Bazaar Pvt Ltd
9/49 b Kirti Nagar
Industrial Area
New Delhi 110015
India
Phone [protected]

My brother-in-law from Santacruz, Mumbai, had placed an online order for TRANSCEND 32GB PEN DRIVE,JETFLASH ELITE,JF V30,32 gb; Item #[protected],from ebay seller cvoarun, under PaisaPay ID [protected], for Rs. 1899/- through online payment. My brother inlaw received the TRANSCEND 32GB PEN DRIVE, JETFLASH on 23rd February 2011, and on found the pen drive wasn’t working in the computer (unable to read in the laptop nor computer). Later, had gone to Transcend service centre and they told us that the product is FAKE and not genuine, as every product of Transcend have a product code printed on the product. The TRANSCEND 32GB PEN DRIVE; JETFLASH, that was delivered by ebay does not have any product code.

My brother-in-law tried calling ebay seller cvoarun in their telephone no. [protected], but no answer. Neither is ebay evening responding to our emails and complaints.

This proves ebay sells fake products to its customers and request everybody never to trust nor buy ebay products.

This is regarding ebay.in. For any one who reads this complaint and was planning to join ebay as a seller please think twice coz ebay is fraud.It block your account without any reason and wont even return your monry as was done with my Rs XX,000.No 1 listens after your account is suspended. ****ing site and the worst site with NO FUTURE.

I have bought one mobile handset in the month july 2010 and at that ebay was offering monsoon offer and giving away micromax mobile if you purchase any thing above 10000 indian rupees. I bought nokia e5 for my sister rakhi gift which was delivered by seller on time. Later I checked with ebay for my monsoon offer gift and they told it will take 45 days to process it and now it is 8 month my follow with different customer care executives going on. They are telling it is in process and it will take some time. I got really frustrated. it is not about the free gift of around 1700 rupees it is all about why they are cheating people by offering such attractive offer and later frustrate them with not giving it.

Consumer court should teach them a lesson so they stop offering such offer.

my recent case id on ebay is 00537666.
last week they were offering my 2 5% discount voucher which I refused as these type of coupen from EBAY each user received time to time and for getting this I have to again spent around 15k on ebay.
see how funny they ask to customer.

SIR, I HAVE PURCHASED WIFI+4.2" TOUCHSCREEN+TV+2 SIM+JAVA?EVO 4G MOBILE iCOD,Item #[protected] FROM EBAY ON[protected] BY MAKING PAYMENT I THREE EMI THROUGH HDFC BANK CREDIT CARD.I RECEIVED THE ITEM THROUGH BLUE DART COURIER IN PACKED PARCEL.ON OPENING OF PARCEL I FIND THE MOBILE ALONG WITH USER MANNUAL OF EVO-4G.THEREAFTER I CONTACTED WITH THE SELLER BY EMAL THAT THE TOUCH SCREEN IS VERY HARD AND NOT WORKING PROPERLY AND ALSO YOU HAVE NOT SENT USER GUIDE FOR THE ITEM IN ORDER TO UNDERSTAND PROPER FUNCTIONING OF MOBILE.IN RESPONSE TO MY MAIL,THE SELLER SENT REPLY BY EMAIL THAT AGAIN AND AGAIN TRY BY PRESSING THE TOUCH SCREEN OF MOBILE AND THE USER MANNUAL DOES NOT COMES WITH THIS ITEM.BUT WE SHALL ARRANGE FOR YOU.WHEN AGAIN I ASKED ABOUT THE PROBLEM THE SELLER ASKED ME FOR PICKING OF THE PRODUCT.I CONTACTED WITH CUSTOMER CARE EBAY ABOUT SELLER INTENTION.THEY ADVISED ME TO GET CONFIRMATION FOR REFUND OF MONEY.ON GETTING UNRESPONSIVE REPLY FROM THE SELLER THAT REFUND IS NO POSSIBLE,I OPENED CASE WITH EBAY RESOLUTION CENTRE AND ON[protected] I SUBMITTED THE CASE TO EBAY SECURITY CENTRE.
SIR,DURING THIS TENNURE OF ONE MONTH I COLLECTED SOME FACTS.
I.THE SELLER HAS MENTIONED EVO 4G MOBILE THAT IS MANUFACTURED BY HTC COMPANY ONLY.
2.AT ITEMS TO BE SENT HE IS WRITTING EVC 4G AND USER MANNUAL.
3.This mobile is "MADE IN HONGKONG
4.BUY IT NOW

Market Price - 19999

Our Special Promo Price - 7490

60 % Discount from the Market Price
5.IN BACK SIDE OF MOBILE THE SELLER HAS WRITTEN SPRNIT 4G.AND NOW WHERE ADDRESS OG MANUFACTURER HAS BEEN MENTIONED.
6.EBAY GIVES ISSURANCE THAT IF YOU ARE NOT SATISFIED WITH THE ITEM YOU SHALL GET WHOLE REFUND WITHIN 20 DAYS OF PURCHASE OF ITEM.

THE ABOVE FACTS SHOWS THAT THE SELLER IN ASSOCIATION OF EBAY IS CHEATING TO THE BUYERS BY SHOWING MODEL EVO 4G SPRNIT THAT IS MANUFATURED BY HTC MOBILE COMPANY,ACTUALLY HE IS SELLING UNBRANDED MOBILES.
I HUMBULY REQUEST FOR REFUND OF WHOLE MONEY AND COMPENSATION OF RS.ONE LAKH EACH FROM EBAY AND SELLER FOR MENTAL HARRESMENT.FURTHER I REQUEST FOR LEGAL ACTION AGAINST EBAY FOR UNFAIR TRADE PRATICES AND AGAINST SELLER FOR CHEATING WITH BUYER.

I had purchased a i mobile from ebay on 22nd October from a seller of Baroda (Mobile Accessories) and paid through ebay paisapay, I got the product but after 2 months the mobile showed a problem of charging i contacted the guy of Mobileaccessores Mr Yogen Ved he told me to send the mobile back as per his conversation i sent it back to him on 6th jan for which i have proof of delivery but till now he has not sent me the mobile after repairing or sent me a replacement as the product was in warranty. I tried to contact ebay they told that the product is more than 1 month they can not do anything . Now the guy is in gujarat he is not responding to my mails and phone calls, what can be done, please suggest

Regards

Gopa

View Case: Claim submitted



Item: GEB[protected] Epson home cinema 8350 HC 8350 HC[protected] View purchased item - opens in a new window or tab


Transaction end: 01-Jan-2011


Seller: Seller name: i2cworld_inc3





Case type: Significantly not as described


Case status: Claim submitted








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Previous messages
nani52k 01-Feb-2011 at 12:06:16 IST
Claim Submitted
Comments: hi
after almost 7-8 mails seller did nor responded tomail he send me one mail i issue will be
resolved with ebay please look into i wasted almost rs 81450. this is first time in ebay i am facing
such type of problem .please reimburse my amount imm its more than one month i had paid for this item
eBay Note: Within 7 days, eBay will email you with further claim instructions.

nani52k 31-Jan-2011 at 20:46:58 IST
hi sir

please try to undustand my problem i had paid for this item one month before and the item
is dead useless with out orinal lamp with housing please send me the orginal lamp with housing which
i enquired in india we will not get here as this model is not available in india .it will be very
thank full i[censored] send my corrct item or please refung my amount .this never happned to me this was
frttime in ebay

thank u


nani52k 29-Jan-2011 at 10:40:31 IST
hi sir
waiting for ur reply the item which u send was not working as lamp was removed and send so
please send the item which works ie with new lamp or refund my amount it almost one month i had paid
for the item please resond and do need full imm thank u


nani52k 25-Jan-2011 at 17:21:54 IST
hi
i contacted the ebay they said that my problem will be solved with u .please try to undustand
my problem and solve my issue
thank u


nani52k 25-Jan-2011 at 17:20:45 IST
hi
i contacted the ebay they said that my problem will be solved with u .please try to undustand
my problem and solve my issue
thank u


i2cworld_inc3 25-Jan-2011 at 15:53:08 IST
Dear Buyer,

Please contact ebay customer service on toll free number[protected] they will
help you out to resolve your issue.

Thanks & regards,
i2cworld



nani52k 24-Jan-2011 at 20:59:15 IST
Item Significantly Not As Described: GEB[protected] Epson home cinema 8350 HC 8350 HC8 (#[protected]
Payment Method: PaisaPay
Payment Date: 01-Jan-2011
Additional Details: i had paid for this item on 1ST of jan and must delivered before 22 nd jan but i got it on 24 th with
no reply to my mails by seller these many days when i try to contact and now when i open the projector
there is no lamp inside the unit. the seller had romoved the lamp and shipped the item to me the
projecter will not work with out lamp . the lamp in side projector cost arround 20000 in india .i
want the seller to send my lamp imm or refund the cost of lamp to me imm
we ar looking into the matter. Please have patience.

Original Message Follows:
[protected]----
hi sir
waiting for ur reply


On Mon, Feb 7, 2011 at 1:01 PM, nani kri <[protected]@gmail.com> wrote:

HI SIR I HAD PAID FOR THIS ITEM ON IST AND AND ITS ALMOST 40DAYS PLEASE
SOLVE MY ISSUE AS PRIORTY BASIS AND ITS AMOST 15 DAYS I HAD CLAIM OF
THIS ITEM ,THIS IS FRT TIME I AM FACING WITH EBAY AND U ALSO DID NOT
TAKE ANY RESPONCE AS IT IS PROTECTED BY EBAY AND PAISA PAY U TAKE IMM
ACTION AND SOLVE MY ISSUE
WAITING FOR UR REPLY


THANK U



On Mon, Feb 7, 2011 at 12:34 PM, nani kri <[protected]@gmail.com> wrote:

hi sir

this regarding the item ie tube of epson 8350 with housing the orginal
lamp from epson company in us cost is arroung $ 399 dollers coustums for
lamp in india item is $100 and shipping is another $100 approcimate
total cost of missing item when reached to india will be arroung $ 600
dollers .In indian rupess it will app rs 30000. INSITE OF THIS IT WILL
NOT BE ORIGINAL .BECAUSE THE FRT LAMP WHICH WILL BE GET IN THE PROJECTOT
WILL WORK FOR 4000 HOURS AND REPLACEMENT LAMPS WILL NOT WORK AS GOOD AS
THAT THE LAMP U PURCHASE FROM US WILL NOT BE GRANTEED .SO ITS ALMOST
LOSE TO ME AND WASTE OF MONEY AND TIME SOPLEASE LOOK INTO IT.


THANK U


On Mon, Feb 7, 2011 at 11:41 AM, eBay India Customer Support - insppp
<[protected]@ebay.com> wrote:

Dear Buyer,

This is with regards to regards to Claim # 41829 file by you against
Seller ID: i2cworld_inc3 for Item #[protected] GEB[protected]
Epson home cinema 8350 HC 8350 HC8 ).

As I have noticed that you have received the item however you have not
received the Lamp which was the part of the listing and because of which
now item is not useable. I would like to inform you that I am following
up with your seller I2C and also with the International seller for your
claim.

As this may take certain time to get the resolution. Hence I would
request you to have a patience and to co-operate with us in this matter.
Once I hear the feedback I will call you and update with the status. In
a meanwhile I would request you to get back to us with the market price
of the missing item. So that I can also convey the same information to
your seller.

Thank you for your time.

Regards,
Ashish G
Claim Adjuster

I had bought Acer Be touch E110 mobile from GREEN DUST via EBAY and the mobile given was used one. Camera is not clear , Bluetooth is not working at all - I suggest please never buy products from this online shopping sites. I have lost money I dont want people to loose money take care. Hope this may help you. Both EBAY & GREENDUST is least bother about customer.

Dear Sir/Madam

I have purchased a mobile (Micromax W900) by paying online to www.ebay.in
I asked Ebay to refund my money because the mobile is not working,
But Ebay is not agree to refund my money and still I'm carrying that defective piece with me.

Please help me to get my money back



Details of the Purchased mobile:-

Item Title: Micromax W900 windows based mobile phone with gurbani (Item # [protected]
IMEI No: [protected]
Qty: 01
Amount : Rs.7848
PaisaPay ID: [protected]
Bill no: 5150
Bill Date: 6-Jan-2011
Seller; M/S delhimall,1906 out Ram Line Kingsway camp Delhi-110009
Date of problem arises with the mobile: 14-Jan-2011
Remark : on 31-Jan-2011 ebay replied that they are not refunding the money.



Thanks & Regards
Ramesh Verma
mob; [protected]