eBay.in Complaints & Reviews

I have purchased lenevo zuk z1 but after ordering and making payment through debit card.
I got information that the phone is repaired one not orignal on same day on which i ordered i cancelled my order. After which applied for refund and called many times on toll free no. And ebay staff approved refund and told me that it will be credited in bank account within 6-7 working days but it is now around more than 30 days refund is not credited.
Between these 30 days i have negotiated many times with ebay staff on toll free no. And officer in bombay and they always aksed to contact bank and contacted bank twice thrice times but they told us no sum is credited in account
They are frauds
We middle class people are suffering from such a big co.
So please i request you to help us

Dear sir,
This is premchand lanke i have purchased one product named "gymmart 20in1 bench with 20kg weight and two rods and all accessories" in ebay from the seller named "sportsandfitnesshub217". When at the time of purchase it is mentioned that the product will be shipped in between[protected] to[protected]. But after the purchase it is showing[protected]. I have asked the same about that to the ebay team. They are saying that they can't ask to seller. Then why they are using their website to but and how can i talk with the seller. Ebay team shared the contact details of the seller when i am calling him he is not at all responding. He is saying that today is a holiday call me tomorrow. The same word is saying daily from 4 days. When i called today he is saying that to message the details. I have sent the total details and after receiving i have not called him upto 2 hrs. After that he is not at all lifting the calls. And when i have searched his id in ebay. He is totally fake. He himself created so many fake id's and gave best comments and ratings. How ebay is supporting this. I have paid the said amount in advance. None of them are not responding. After that when i have called ebay support you said that the will be delivered by 16-aug-2017. But not yet delivered when i have asked about this issue once again the support team is saying the "we apologize for the inconvenience caused". I don't want apologies. I need the item what i have purchased. The team says that the complaint has been raised on that seller and the complaint will be rectified with in 48hrs. I will for it. But if you can't do after 48hrs i will go legally.
Your support is saying that you the buyer need to contact the seller about the delivery. Then why are guys running the website with these fake buyers. Please resolve my issue as soon as possible.

Here is the order details and other details.

My name: lanke premchand
User id : premfor
Order id :[protected]
Date of purchase :[protected]
Sellers id : sportsandfitnesshub217

Respected sir i am army person in delhi cantt i take ebay item for digital camera with make payment on credit card with emi tenure i will waited 1 month but did not received item an having claimed processed actioned no respond my paisapayid[protected] i will call ebay customer care number nothing any respond on ebay customer care person and ebay seller. Thank you sir

Claim id: 3059781
Paisapay id: [protected]
Item number: [protected]
Seller id: shabbeerhf1
Date claim opened: [protected]

These all my item purchase, paisapay id amd claim id details.
I bought a mobile of 44000 rs from ebay.
I received faulty mobile. I open claim against seller. Seller advice to resend back to them, but i requested to replace because i purchased new and how can i resend it to seller for servicing with in one day?
My mobile no in order is different from account.
I already mentioned if any problem occurs so call on my personal number.
But ebay calls someone else who aware from my problem and by communicating with him ebay closed my claim without my permission or any discussion with me.
I called ebay customer care i explained my problem and he agreed to reopen my claim, i have also recording of dt, but nxt day again i received mail that they can not reopen my claim.
I do lots of mail lots of call, they just put my call on hold that it not giving any solution.
I written lots of mail to them, i alwas got one reply that as following

Hi nilesh,

Thank you for contacting us. My name is inthakam mallu from ebay india customer service.

I apologize for the inconvenience that have been caused to you in this concern.

I have "escalated" this concern to our team to get it resolved as soon as possible. Once it gets resolved you would be intimated.

I request you to kindly be rest assured as you will surely get a revert back from our respective team.

Rest assured, we will resolve your issue at the earliest.

If you have any query just reply on this email and we get back to you very soon.

Regards,
Inthakam mallu
Ebay india customer service.

I had received same mails with different names.
I tried to reach them again by call but no one pick my phone i just waiting to pick up my phone.

Ebay is cheating with every customer amd provide duplicate items.

My user id: [protected]@gmail.com
Paisapay id [protected]
Fake memory card supplied. Item also blocked by ebay but still not reverting back my money.
Made conversation to customer executive more than 10 times.
My complain id on ebay is 3092282.
Totally fake product supplied by supplier.
Need refund of my money.
Website also agrees that they have supplied a fake product but still they are not resolving the issue.

Actually i have bought an "New Replacement USB Type-C Adapter to 3.5mm Earphone Headset for LeEco Le Max 2" from Ebay on 4/8/17. Following this i received this on 10/8.17. As soon i opened the packet and check the cable which is not look a like as that on the website.
So, basically they gave me cable of another company not the original one that has the logo of company.
On the same day, i have raised a claim about this thing.
On 12/8/17, they rejected my claim by saying me that my claim is not eligible as per Ebay guarantee guidelines.
Now I'm helpless. Please help me.
I have purchased this cable from Ebay of ₹450.
And the product is delivered by ebay is genuinely of ₹50 (because the same quality product is available in Delhi)
Thanks
Anmol Kulshrestha

Yesterday i received parcel from ebay having oneplus 5 mobile which have mrp (max retail price ) on box was rs 37999 but seller billed me rs 39888 and it is really a shameful act that how seller can cheat me like this and he also billed me gst bill which exceeds rs 2000 that mrp. I really feel cheated and now both seller and ebay are not taking my issue serious as i already told ebay and seller but they didn't tried to contact me or resolve my issue.

Mini pen-type orp meter lcd backlight redox display meter analyzer orp-969 [protected] price: rs. 1, 879.00

I booked this product on 11 july 2017.
I received the product in dead condition and i asked for replacement to ebay.
No response from ebay till 02 aug 2017 saying that they are trying to contact the seller and may not supply the replacement!!.
I was called again on 12 aug asking for pick-up and after this it will be refunded.

As a customer i was in loss on
1. The time delay of getting the dead product and further correspondence
2. The money lodged with ebay from 11 aug 2017 to the date of refund

Requesting you to get a response for the loss incurred to me as above.

Regards,
Ravi prakash

Hi,

Number of times i contacted the Store, but the number is not working and the mail they are not replied, please cancel my EMI as it will be generated in monthly installement and I will not pay that amount at all, kindly cancel it at the earliest or else I will lodge a complaint in consumer court.

Regards,
Gaurav

Johnsons and johnsons one touch verio 25 strips 2 packs total 50 strips costme rs 6499. Including c and sgst. Invoiceno is 11915 and ref no is[protected]supplied by bimal thakkar 41 lakshmi industrial estate, shankerra o naram peth lower parelmumbai 400013 mobile no [protected]. Same product i purchased on amazon in rs 999.0 only. I paid rs 5499 extra. On mobile the answer by mr bimal thakkar was i sholud do any thing but he is not ready to take goods back and refund money. Can u help.

I bought a phone name -Blackberry bold 5 9790 Rs.4099. But the phone which delivered is defective piece. And in the box of phone battery is missing. Phone buying date- 15-july-2017 And Delivered date 19-july-2017 . I also claimed for this and take a complaint of phone But since 1month they make a fool to me . So please give me refund. And I have give my money

I have paid amt of rs 7080 to ebay for mobile purchase on 27 july 17. On 6 aug ebay message that they can not delivered the item and refund is initiated. When i call them, they told to wait till 9 aug.

Till 10 aug, i did not get any message from ebay. Today i called their customers care for status, they told me you will get refund till 25 aug. My paid amount is converted in emi, bank will send me the bill in this month. Who will bare the interest charges.
If ebay is not feasible to deliver the item then why then accept the order. I want to file a case against ebay if my amount is not refunded within 3 days. I did not believe that ebay will return my money.

I placed order for Kylie matt 6 lipstick on 26 july and they promis to deliver it in between of 29 to 2 aug but product not arrived so i call up the courier service they also denied and inform that your product is reversed back to eBay because of some document issues so i call eBay cuestmorcare and claim for money back . But the request was rejected by them. Again i file the same complaints .eBay claim (ID[protected] for PaisaPay ID - [protected].

I booked my item on 06/08/2017 and i have cancelled my item no.[protected] on ebay on sunday i. E.06/08/2017, but still it hasn't been cancelled neither i have got my money back or haven't got any response from ebay, the phone number of digital_istore is also not working [protected], i am calling ebay daily, please cancel my order, but they are telling i should contact the digital_istore, whose contact number is not at all working, kindly solve the matter the earliest

That product was delivered
Check the details.
Augustus[protected]
Plz help problems in my claim
The details of my claim 2 months ago but
Not sure about in this claim
Solution. My product was delivered
But seller was not sure about this product
Plz tell them you have received this email and any attachments are confidential information intended recip

Hi, recently i bought one phone from ebay for about 18k and that phone had seller warranty, 1month hardware warranty. Unfortunately phone got problem within 30 days and same time reported to seller and shipped the phone back to him for repair. Now it's more than 30 days after shipping the phone to seller. I shipped the phone back to seller on june last week. And after continues follow up now in august he is telling me that i have to pay for the repair. Parallely i was contacting ebay on this case and ebay was responding to me till last month and now when i reported ebay that seller is asking me money to repair a item which is in warranty. Please suggest to how to file complaint on this issue. I had also raised case with ebay grievance team. But no luck. Ebay ticket id sr-0000447. Regarding paisapay id:[protected] sr#[protected]

Item not delivered (And courier company wrongly address as delivered in their website - which they clarifed over mail)
Fexex representative is saying that they have returned awb shipment #[protected] back to seller - over mail. I communicated this to seller and he said that ebay will have to resolve it (As it is saying that the item is delivered) - but there is no proof that i've received it - the consignment was having incorrect...

Dear sir,
This is premchand lanke i have purchased one product named "gymmart 20in1 bench with 20kg weight and two rods and all accessories" in ebay from the seller named "sportsandfitnesshub217". When at the time of purchase it is mentioned that the product will be shipped in between[protected] to[protected]. But after the purchase it is showing[protected]. I have asked the same about that to the ebay team. They are saying that they can't ask to seller. Then why they are using their website to but and how can i talk with the seller. Ebay team shared the contact details of the seller when i am calling him he is not at all responding. He is saying that today is a holiday call me tomorrow. The same word is saying daily from 4 days. When i called today he is saying that to message the details. I have sent the total details and after receiving i have not called him upto 2 hrs. After that he is not at all lifting the calls. And when i have searched his id in ebay. He is totally fake. He himself created so many fake id's and gave best comments and ratings. How ebay is supporting this. I have paid the said amount in advance. None of them are not responding.

Here is the order details and other details.

My name: lanke premchand
User id : premfor
Order id :[protected]
Date of purchase :[protected]
Sellers id : sportsandfitnesshub217

It was my first purchase with @ebayindia and i received a fake i phone 6 and its a shocker that ebay doesn't verify the sellers before getting them on board.
Anyways, its been more then 26 days that i haven't received my refund. I need to know when will i get the same and the claim will resolve? Because ebay keeps saying it strongly that they resolve claims in 20 days and its not true.
This is annoying and frustrating that i have to call every single day and your customer support team has the same answer, "sorry mam, but you will receive the call today" and that never happens.
I want you to resolve this asap and give my refund back. I have attached my courier receipt as well for the i phone sent.

I purchased one ear phone and its left plug was not working. So i compalined for the refund but they rejected my claim stating you must go to service centre. But there is no service in my state. So last week i went to kolkata service centre and they said it is not a service centre. So my request is to not sell the products where you can't give service.