eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
50%
Complaints
4186
Pending
1116
Resolved
1804
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eBay.in Complaints & Reviews

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Ebay.in — cheating my mobile [Resolved]

 Copra Prem on Jun 5, 2018
I gonna New iPhone 5s 64 gb.. But that mopile was not working in India.. Its only for used in Japan... So I complaint that selling partner.. He sat my send that mopile I will send another mopile... I gonna send date is 4.05.18...but now no more response... Now he's don't att my call and blocked in WhatsApp message..no more response that man... He's name is Sonu sharma..i paid - 10500..immediately send working mopile or money... Pls help me... He's say return send me.. So I will pay send that mopile in professional courier... So I attach that copy and then I send backing sir... Now any response me...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — ebay guarantee claim 3583197 [Resolved]

 varunmadan1204@gmail.com on Jun 3, 2018
I have received a damaged and defective product from the seller and ebay refuses to accept it back and issue a refund. Ebay’s return policy supports lying and fraudulent sellers on their platform. Something needs to be done about this and looked into. I paid ₹4500 for my product and i cannot use it as it is defective. I can’t sit and do nothing for having lost so much of my hard earned money....
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — sell old products [Resolved]

 suresh kumar1674 on Jun 3, 2018
I bought a wi fi router when i got it this was old. I complaint in ebay customer care number then he tell me you go near service centre. So when i purchased a new product than why i go in service centre i request him please change or cancel this
Thanks
Item information

Claim id: 3590388
Paisapay id: [protected]
Item number: [protected]
Seller id: ecomstars
Date claim opened: [protected]...
Complaint comments  Read comments Complaint category Broadband

Ebay.in — both seller and buyer ready for refund, but ebay guarantee team holding money [Resolved]

 DJ FilmsTM on Jun 3, 2018
First of all i ordered the product iphone 6s 64 gb on 09 may 2018. It was shipped via dtdc (M[protected] and was delivered on 15 may 2018. But when i unboxed the phone i found that it is a 16 gb version of 6s. When i contacted the seller he confirmed that it is a mistake from their side and asked to return it. I returned it the same day (15 may 2018) via india post (Cl[protected]in) and was delivered to the seller on 22 may 2018. On the same day i raised an ebay claim. From the same day the seller is too ready for the refund. But why are you holding my money. What is the issue for not releasing the...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — received a fake product [Resolved]

 gokul13120 on May 30, 2018
Ordered for a samsung 128gb sd card from ebay last year. Got a fake product. Ebay told to contact the seller. But didn't get any response from the seller. Item sold by shakti_2041. Product no:[protected]. And the seller is no longer registered on ebay. Please look into the matter and refund my money. How can ebay promote such fake sellers on their site? Very disppointing....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — paid but item not received [Resolved]

 Chaitali G on May 29, 2018
I have purchased a headphone (Imported jbl e25bt) from ebay.in. The paisapay id is [protected] and my phonepe transation id is p1805231407313292463571. I ordered it on 23rd may, 2018, paying rs. 798 as a guest (E-mail: chaitali. Gharami@gmail.com, phone no. [protected]). Today is my estimated delivery date.
I didn't get my order but they have send me an confirmation message that i have recived the order. Kindly help me and resolve the problem....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — faulty product/ebay not refunding the money even after i sent to seller spending my own money [Resolved]

 Joyy_lilmonstah on May 28, 2018
Hi team,
I had purchased a bluetooth headphone from a fake seller on ebay who sent me a non working product, he used to speak to me on the phone and told me not to raise any claim, give him 5 star and send the product to him personally and he will replace it for me. Fortunately i dint do that. I raised a claim, i submitted all the documents to ebay's email but they rejected the claim 7 to 8 times giving obnoxious reasons which were not even valid. For example declaration letter is missing pod is not proper (Though it was attached in previous mails already) i have tried my best to get my...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — display damage hone k sambandh m [Resolved]

 Akash walya on May 27, 2018
Dear sir,

Me ebay se lcd display mangaya lakin display damage tha, mene turant claim rise kiya.2 din baad ebay se call aya jo product currier ke sath m declaration latter k sath but currier company ne declaration nahi diya mene ebay ko mail kiya fir 3 din baad call aya jo trackcon se bola carrier kre mene kardiya. Ab mail aya hi clame closed. Your money is not refund. Kripya ebye pr karyawahi kre
Your... Akash kumar
Saharsa
Bihar 852201...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — samsung 32gb memory card [Resolved]

 Vishwa mohan mishra on May 26, 2018
Sir maine aaj se karib 2 mahine pahle Samsung 32 gb memory card online debit card se payment katakar book karaya tha,
Uske liye mai 2, 3baar complaint kar chuka hu lekin uski kuch sunvai nahi hui atah aap se ye ummeed hai ki hamaara kaam karwa diya jaye apki mahan kripa hogi.
Apka Apna Vishwa Mohan mishra pali Hardoi (UP)...
Complaint comments  Read comments Complaint category Other

Ebay.in — money not refunded [Resolved]

 MSN Accounts on May 26, 2018
Claim id: 3532228
Paisapay id: [protected]
Item number: [protected]
Seller id: shabbeerhf1
Date claim opened: [protected]
And here i had received mail from ebay,

An ebay guarantee* claim has been resolved

Dear p,

We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here

Action : buyer provided a valid return shipment details - claim approved

Remarks : as per our telephonic conversation...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — massage bed [Resolved]

 Bharath reddy08 on May 25, 2018
Few weeks back i had purchased a massage cot form ebay, but i got only bed cover for rs 4, 000. When i asked ebay costumer care they are saying we can't take it back and refund the amount. But when we search for massage table on ebay the first product appears on the site is the one which i had purchased, but ebay is just fooling the costumers by showing the fake images....
Complaint comments  Read comments Complaint category Furniture

Ebay.in — refund not processed [Resolved]

 Akruti Gohil on May 25, 2018
I bought a samsung galaxy s7 edge coral blue - new dual sim phone from ebay on 13 april, 2018. I received the product on 16th april, no invoice/bill provided. Product was fake and used/refurbished. I raised a refund claim on 17 april, 2018. The product was collected by ebay team, using delhivery courier service on 23 april, 2018. Till today 25 may, the product has not reached the seller, and my refund is not processed. I am paying emi of a fake/used product....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — didn't received my refund. [Resolved]

 mohit543 on May 24, 2018
I placed a order (Paisapay id [protected]) for a subwoofer on 18april2018 on ebay. On 1may2018 i received my order but it is crushed. For that i raise a ebay gurnatte claim for my refund. On 3-may they schduled a pickup (Courior - delhiviry). So, finally on 6th may i received an email that my refund is approved and sent to me in 7-8days but i did not receive it.
I contact to ebay they said that they already sent my refund and give me a ref. No.[protected]. And ask me to contact with my bank. I did the same but my bank denied for any transfer in my account.
After this, i again contact...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — return back the mobile and want refund [Resolved]

 vineetamiki@gmail.com on May 22, 2018
When I received the mobile hand set same the I have cancelled it and demand for my amount .They said with in 48hrs our helper will come and take the mobile.From that day I called the costumer care the made so many formalities.

I have done all the formalities...but they continuously make another excuses..This is my request look after the matter...do the needful.Jst I want my reimbursement of amount.. Almost 20to25days they are diverting us...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — lg nexus 5 refurbished mobile phone [Resolved]

 Akther vaseem on May 21, 2018
I have ordered LG Nexus 5 refurbished mobile phone with 6 months warranty from ebay on 9th January 2018 and received the product on 13th January 2018, after one week problem started in Display. So I submitted the device to F1 service center in Calicut (Mobile Lab, Puthiyara, Calicut) on 26th January 2018, They take and give the receipt of F1 Service Call report form number - 097243, they has taken more than 24 days to change the display and after that I receive my hand set on February 20th, After two months started again the same problem, again submitted the device at same service center on 30th...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — refund not given by them [Resolved]

 Sucheendrasivajith on May 18, 2018
I bought a 100% Original Letv Le 2 Led Display + Touch screen (Rose Gold) x526 from ebay (Item Number[protected] at the date of 7th January 2018 the product which i got was damaged one the raise a claim to get my money but they didn't gave my money yet i gave them whole proof they asked but they reject my claim now the money and product is in there hand please take necessary action to get my money,...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ebay is a cheat and unethical organisation (claim id : 3548536) [Resolved]

 chat2amit on May 17, 2018
Ebay is a cheat and inethical organisation,
Regarding my claim id : 3548536
1) ebay cheated tupperware and its customers by selling the fake tupperware on its website;

2) though my claim was approved and ebay promised me refund of 110% as coupon instead of cash; but i have not got my refund of 1105 of 499/- as porpoised and ebay gave em only 400/- rs coupon;
Shame one ebay for acting this cheat with its customers;...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — my refund is not received yet [Resolved]

 MSN Accounts on May 15, 2018
Here what i had received in mail from ebay on 11th April 2018

Action : Buyer provided a valid return shipment details - Claim approved Remarks : As per our telephonic conversation on your registered number [protected] on 11/04/2018, we are pleased to inform you that we are approving your refund request and closing the claim. Your amount of coupon will be sent to you on your registered email address by 18/04/2018 and the validity for which will be 3 months. Do check our email in junk/spam so that you dont miss this coupon! Claim ID: 3532228 PaisaPay ID: [protected] Item number:[protected]...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — product not delivered [Resolved]

 dkbasnet on May 14, 2018
I ordered a a product viz "sandisk 16gb microsd memory card 16 gb class 4 [protected]" on 17-february-2018. The following is the details of the order and their acknowledgement. But till now no product is delivered. Even after inquiry they haven't replied so far. Please do justice.

Confirmation of your ebay order (Paisapay id:[protected])
From: ebay on sat, 17 feb 2018 18:47:13 add to address book
To: you | see details
Thanks for your purchase, kishore kumar!
Ebay
Ebay guarantee


Order confirmation: paisapay id [protected]
Complaint comments  Read comments Complaint category Other

eBay — lakme 9to5 cc cream 30g (beige) [Resolved]

 shubh chaurasia on May 13, 2018
I have purachased alakme 9to5 cc cream beige from ebay on 5 may 2018 but till now seller(shifa electronic bareilly) has not shipped the product and not giving reply to the cancellation mail and my money is blocked under ebay PaisaPay ID – [protected] please dont buy this product from ebay and help me to get my money refunded...
Complaint comments  Read comments Complaint category Cosmetics

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