eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 44%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

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eBay.in Complaints & Reviews

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Ebay.in — fake iphone has been received [Resolved]

 Sonal Nikhare on Nov 30, 2017
The phone has been ordered on 8 august 2017 and it was received on 18 august.
The seller is digital estore
Address digital estore
No. 4/42 second lane beach near parrys chennai 600001
Phn. No [protected]
I purchased iphone 6 from ebay the delivery of the product was late after mail exchange i received the phone. Starting their was a front camera problem;which i conveyed to them through email communication.
Suddenly in october datacable was not working and on november suddenly phone screen got freezed which any physical damage in the phone.
I called...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — original s2 battery eb-f1a2gbu 1650mah for samsung galaxy s2 i9100 [Resolved]

 parthban on Nov 30, 2017
I have recently purchased the above battery (Paid in full) from ebay. Unfortunately, this battery is not running at all. I like to bring to your attention that in the recent past most of the products i have purchased from ebay are not useable. Infact, i have returned most of the products.

I want to know if ebay has any quality control on the products which they are selling. If they don't then i would request them to have such a quality control so that customers like me are not disappointed....
Complaint comments  Read comments Complaint category Other

Ebay.in — tentex forte 100 tablets [Resolved]

 Mata@2017 on Nov 30, 2017
Sir mai aapke ebay se online dwara tentex forte 100 teblets online order kiya tha, jiska state babk of india internet reference no. Igaclremv1, rs. 532.35 rupay, date: 30.11.2017 hai, jo mere rupay account se kat gaya hai, parantu order nahi mila. Rupay kat gaya parantu abhi tak mujhe koi order nahi mila hai, ab ham kya kare, aap answer de, please kare...
Complaint comments  Read comments Complaint category Banks

Ebay.in — not refund my payment [Resolved]

 Jay Goswami Abvp on Nov 30, 2017
I am ordered luminous 12v 7ah sealed maintenance battery but this seller has cancel order if dont dealer in my plce 457001 ratlam mp becouse i am already pay rs860 in debit card but not refund my money in 10 days soplease refund my payment fast and today and iam trust you and continue shopping in ebay from future and information my paisa pay id on mobile...
Complaint comments  Read comments Complaint category Credit Cards

Ebay — refund of money regarding non-working product supplied by ebay seller [Resolved]

 manoh97 on Nov 29, 2017
Dear manohar,

We would like to inform you that we're closing this claim as it is not eligible as per ebay guarantee* guidelines. Please visit the following link for more details on ebay guarantee:

http://pages.ebay.in/help/ebay-guarantee.html. we regret of not being able to assist you on this matter. We appreciate your understanding in this matter.

Please find the details here

Remarks : your claim has been rejected. Reason :we have checked the details of your claim, and noticed that your item is under manufacturer warranty. You are requested...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — unnecessary delay in delivery [Resolved]

 Ssonalsharma1986 on Nov 29, 2017
I have ordered philips hd 7450/20.. Has been shipped. Estimated delivery between 27 nov to 29 nov which ebay is promised me as i have to attend a wedding on 29th. When i checked the blue dart website my product was with them since 3days at bhiwandi hub without any action. I followed with both bluedart and with ebay to deliver the product by 29th and both said we have taken the request of urgent delivery but on the morning of 29th when i have called blue dart they refused to deliver the product and said follow up with ebay coz we will deliver by 30th only. While calling ebay they also refused to...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — received a damaged battery of redmi note 3 and without invoice bill. [Resolved]

 Ñàvéeñ ks on Nov 28, 2017
I have ordered for a battery for mi note 3 in ebay side on cash on delivery system. I have received the battery on[protected] and paid rs. 549/- to the delivery boy. After that i have opened the parcel and i have know that on is in damaged conditioned. And i have claimed in eaby site for replacement the battery and they have intimated to me to take the invoice to mi service center then they will replace it. But the invoice was not issued and not received. Hence it is requested to the ebay.in for replacement of damaged battery or issue the invoice for which i have purchase already in ebay.
Complaint comments  Read comments Complaint category Other

Ebay.in — against fraud call by ebay to purchase the product and not delivery to me [Resolved]

 AbhijeeTech India on Nov 28, 2017
It happend to us on 22nd nov 2017
A guy from ebay names jain mallick called me and asked about the product which i purchase on ebay i. E palit graphics card 1030 model on 9th nov 2017 they also know our address and contact no. And offers these product are yours if you purchase a product worth rs 5000 and when i want to make purchase they changed they way which i am purchase h the product and said if you pay through paytm you get 30%back to your a/c short. And when i paid money they didn't even send me the product brother they sent e my money back......
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Ebay.in — refund [Resolved]

 Riviya Mukharjee on Nov 28, 2017
Claim id: 3158113
Paisapay id: [protected]
Item number:[protected]
Seller id: zrpl-batterylovers
Date claim opened:[protected]
Refund not received yet waiting for two months and tried to contact ebay customer care but they answer it will refund within 15 days - still waiting 28/11/2017...
Complaint comments  Read comments Complaint category Printers

Ebay.in — my order is not delivered as it has been 10 days late after the given date of delivery [Resolved]

 Rafiq Ul Islam on Nov 27, 2017
Dear sir/mam
On 11 november i ordered one table through prepaid online payement and date of delivery was 16-18 nivember but its now 27 november and my order is nowhere.. It was supposed to be deliverd at my given address but now the seller called me twice and told me to visit twice at post office to get my stuff. I dont understand if i have to visit myself to get my stuff from 8 to 10 kms then what is the fun of buying online. Even i visited twice my post office and they are telling me that your parcel havent reached to us yet
I was you now to look into the matter
Complaint comments  Read comments Complaint category Other

Ebay.in — xiaomi redmi 4a [Resolved]

 Priyankar Banerjee on Nov 25, 2017
I bought a xiaomi redmi 4A from my friend's(Surya) account on 29th july, 2017 (order id-PaisaPay ID [protected]) .Few days back t some issues like heating problem and quick battery discharge problem started, and when i went to the nearest MI service centre, they told me that their tools don't support this phone's configurations(hardware and software both) .They said this is a made in china product, NOT FOR SALE INDIA, and they can't do anything to it.and also the charging adaptor doesn't support indian standard plugging system.If it's so i want to my phone to be changed with a new one MADE FOR INDIA....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

eBay India — headphones [Resolved]

 Ameer Basha Sayed on Nov 24, 2017
I have ordered jbl earphones on ebay on september 12th 2017 they were delivered duplicate and that product is not working then i was requesting to them to return my amount or exchange the product, but they didn't give response till now (It's about to complete second month) again and again i have tried to get my money they were not giving response for calls, mails and etc.

Everyone facing this problem at ebay india they are selling duplicate and useless products to customers.

I hope to take action against ebay and save consumers money and time....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — refund [Resolved]

 shiv@96 on Nov 24, 2017
Hi there,

I purchased a mobile phone nokia c5-03 from ebay.in in aug month after that i return due to defective product now it almost 3 months but they dnt refund my money they always saying we will send dd in 15 days but they passes 3 months by giving same exuses... Please look into the issue and help me to getting me refund.

Paisapay id: [protected]
Claim id: 3122275...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — iphone 6 duplicate [Resolved]

 Amit Halde on Nov 23, 2017
Ebay is the fraud company. I was order iphone 6 throw this website but i received duplicate iphone. I checked with iphone galary they said sir this is out of warranty and this is not original iphone. All part are duplicate.
I trying to connect with ebay even lots of twitt i have done, call, mails but no use. Even they have type with seller the name is digisell that’s also fraud. They making fool to customer. I want to launch the complaint against ebay and seller also....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — claim rejection for selling of duplicate charger with original iphone against seller [Resolved]

 Anshul Bhagat on Nov 23, 2017
Claim rejection for selling of duplicate charger with original iphone against seller.

This is highly unethical. One which is deteriorating our country at micro level.
Selling of duplicate products should not be encouraged specially with costly mobiles such as iphone.

Used original iphones and used original chargers thats how it was supposed to be....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — cheated for rs.4479 [Resolved]

 juned@111 on Nov 22, 2017
I had got a call from ebay sales and promotion call center on 22/11/2017, they told me that my name and number has been selected to get and gift, they told me purchase an amount of rs 4000 worth item from ebay after that i will be eligible to get the free gift item which i selected was sony bravia tv 40 inches, they told me select any item worth rs 4000 but not to place the order from ebay website but to call them and let them know which item i want to purchase, i selected 2 items worth cost rs.4479 and they told me that i have to pay by debit card or paytm, they gave me patym no to transfer the...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ebay's fake game for order cancellation request [Resolved]

 bala0 on Nov 22, 2017
I ordered a product on[protected], after checking about the product details online it seems like not useful for me much so i contacted ebay within 2 hours and asked to cancel the order. He said that they cant cancel the order seller only able to do it and he gave seller number - [protected] i contacted him several times he didnt take call. Then i contacted ebay again about it he give a link to send message to seller and he asked me 24 to 48 hours for reaching seller. Then i sent message about why i need to cancel my order to him through link and waited 2 days. Today seller shipped the item without...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — ebay is worst online shopping don't purchase from ebay - you will lose your money [Resolved]

 pranavdi on Nov 21, 2017
I have raised purchase thru order number[protected] on 14-nov-2017; with committed delivery date from 21-nov to 23-nov - seller is fonefiesta - ravi vani - his contact #[protected].

Till 21-nov-2017 5:00pm product was not shipped. Since 19-nov; in contact with ebay customer care. They provided below details
1. Contact fonefiesta - ravi vani and first i need to check with him why he has not yet dispatched product. - this is interesting; ebay being online portal i need to get in touch with seller.
2. When i asked to cancel order - this is another interesting side...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — clear dental mouth guard for boxing [Resolved]

 Sameer Chaulkar on Nov 21, 2017
Paisapay id: [protected]

I have ordered clear dental mouth guard for boxing from ebay. Received the product on 14th nov'17 thru dtdc. As per the instruction before using put in warm water & found that product got melted in warm water & lost its shape. This is of very poor quality & i have paid rs. 119/- & wish to have my money back. Seller is decentshopee....
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — supply of fake item [Resolved]

 Venkateshvaralu Maddikery on Nov 20, 2017
Dear ebay i am very much disappointed with you customer care response. That in the month is sep17 i purchased casio g-shock ga110rg-1a rose gold.
Afterwards we came to know that the supplied item is not original by comparing the one which we already have.
Immediately we informed to ebay by app message intern we received a mail to send back to seller 52 deals. Accordingly we sent back then even after a month no response from seller or ebay. The again sending message through app seller responded that ebay will refund the money. Intern ebay say seller will refund. Now after 2 months...
Complaint comments  Read comments Complaint category Products & Services

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