eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
50%
Complaints
4193
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1115
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1805
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eBay.in Complaints & Reviews

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Ebay.in — ms 771 a headphone which I buy from ebay....now it not charging [Resolved]

 Divyansh Pushkar on Mar 26, 2018
I buy this product last month approx.. under 600 from ebay.in, i buy a another product but they send me another product i recevied and tell about to the seller about this...i check it specification on net and i think both product are same so i didn`t return it...so i continue with same product... last three day i trying to charge with the charger but not charging it... please do some thing with this product i buy it from you give me ebay assurance this is your assurance... please give me some help i spend money on don`t make it a piece of ###......
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — dublicated sony sbh20 wired bluetooth delivered by ebay.in [Resolved]

 vipinkumarseo on Mar 24, 2018
Cheating i have purchased sony sbh20 wired bluetooth, duplicate and defective product delivered, i raised return request "claim id : 3499943" ebay wants me to ship product, i dont understand why should i ship defective item by my self nobody does, i shop with amazon, flipkart, paytm they always arrange return every time. I have been cheated by ebay every disappointed, shopping for long time, i will stop buying from ebay..

Product box was damage and opened....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — nova nv 178 razor shaver [Resolved]

 Dr.Debasish Kundu on Mar 24, 2018
I purchased nova trimmer — shaver-razor from ebay, product reached me 5/3/18 afternoon, on 6 th morning i complained ebay that this product is toy, it fails to trim or shave, they kept on exchanging emails, on 19/3 they sent me one sms asking me to send picture of product, and kept on emailing that your claim is under process and so on. Suddenly this morning they sent one email with false and fabricated story of sending email asking me to ship back the product etc. And rejected my claim of refund illegally. Copies of invoice, sms from ebay dated 19/3 and my reply dated 21/3, and their mail of...
Complaint comments  Read comments Complaint category Other

Ebay.in — 131 feet - set of 4 rice home decoration lighting for diwali, marriage - white [Resolved]

 patteda on Mar 23, 2018
Dear coin-bay...!!

I have purchased 131feet - set of 4 rice home decoration lights. But i have not yet come to me, at least there is no information, no status is also sent please ask me to send the item i ordered quickly.

Dear ebay consumer service

I sent a sneeze message but i did not get any information for coin-bay.
Please try to get me started quickly

Thank you...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — product are broken with in a month [Resolved]

 Sri Muthukumar on Mar 22, 2018
Im get a honor8 back case and tempered glass form ebay the product price is 600. But after using one month of the product was completely broken. So dont purchase any product (Even hair pin) in ebay worst 3rd rated product are selling by ebay. I am contacted to customer service they are simply asking product refund process timeline is over like this i need a solution for this.
Product details:
Paisapay id: [protected]
Huawei honor 8 ★ new 3 in1 ★ luxury matte finish hybrid back case cover...
Complaint comments  Read comments Complaint category Mobile Service Providers

Ebay.in — paisapay id 46813504876 - refund of money [Resolved]

 rahulkashyap_2000 on Mar 22, 2018
I had made one order with paisa pay id [protected] and when i have not received my product and after waiting for more than 15 days i had made a refund claim of my paisa pay id [protected] on march 19, 2018. After that i have got a call from your customer care department saying that i will get money back in 72 hrs. Today 72 hrs lapsed but my utter shock that status of my claim showing as 'your refund is on hold'. Ebay is making fool of their customers and kept customers' money in its account. Now being a lawyer i am filing one consumer complaint for the same claiming inr 4 lakhs as a mental agony...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — money debited but order not confirmed [Resolved]

 Debarati Paul on Mar 22, 2018
20th march i purchased an item from ebay, my money 229/- debited from freecharge wallet and its credited to ebay. But order not confirm. I called ebay customer service they are very rude, however i told them either confirm my order or refund my money. They said me that payment is not received by ebay. Then i told them to reply in my mails and stated there what they are telling, as i need to forward that mail to freecharge since freecharge confirm me momey is credited to ebay.
But not a single reply i get, every day i am sending mails to ebay.
Hence i want ebay confirm my order or...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — item not received properly [Resolved]

 Alekhya Kumari on Mar 21, 2018
Hi, i googled a makeup kit service & ordered online by making payment. Delivery is out of promise date. Okay, but after opening the package the makeup powder was out & spread all over. Outside package is strong & inside package seems to be worst. It costs nearly 2000/+ rupees.

So i put return product request along with the pic on same day. After 8+days ebay customer executive called me because who sent the product didn't contact me. She stated that i should again send a pic, new code of complaint related getting to my registered mobile, wt of product, etc. Where should i get weighing...
Complaint comments  Read comments Complaint category Online Shopping

eBay — payment not received [Resolved]

 Magesh Kannusamy on Mar 20, 2018
I have ordered an earphone for samsung in earphone 3.5 mm jack ehs64 with remote mic on march 1, 2018. It shows the delivery date is between 5-march to 7-march, 2018, but till now i did not receive my product. I contacted ebay seller through phone as well as email. He told that your product is despatched, but i have not received. I paid the amount for the product through online, i do not know ebay is cheating. From this, i clearly understand that we won't pay for goods in online. They are not giving my money. My paisapay id [protected]....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — 10 meter 2835/3528 non-waterproof flexible led strips +2 adapter +2 pin top colour rgb [Resolved]

 patteda on Mar 20, 2018
My name is lokesh in have purchased 10meter 2835/3528 non-waterproof flexible led strips +2 adapted +2pin top colour rgb on 16-march-2018 record number 2982. I thought i would get ready-made adapter but you sent a normal adapter, i do not want any adapter for me i need a ready-made adapter so i want you to take this item back, please take this item back

Dear e bay consumer service's...
I sent this message to the ladywarna but they did not get any response from them please request that the item sent to me be withdrawn...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — faulty battery [Resolved]

 Vijay Maker on Mar 19, 2018
I have ordered a intex battery from eBay however they delivered us faulty battery. When I replaced the old battery with my new battery in the mobile phone, smoke started coming out of the mobile. Now when I have complaint regarding the faulty battery they are not responding. Invoice no. KBSMAR18-01...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — samsung 32 gb memory card [Resolved]

 Vishwa mohan mishra on Mar 19, 2018
Sir maine 32 gb samsung memory card[protected] me online debit card se 495 rupay payment katakar order book karwaya tha jo ki abhi tak item ham tak nahi pahucha hai aur is se pahale bhi mai complaint kar chuka hu koi sunvai nahi hui atah meri madad kuch honi chahiye nahi to mai consumer court me complaint karuga aur aap logo ka koi care ka number bhi nahi lagta hai...
Complaint comments  Read comments [1]Complaint category Other

Ebay.in — refund issue [Resolved]

 Kanyagupta01 on Mar 17, 2018
I bought a mobile from ebay on 7th feb and it stop working within 20 days, made a call to customer support and they have insured me that i'll get my money baxk and with pick-up the product from me, after receiving product from me they are dening to refund my amount and sending the same mobile after repairing it.
The thing is i dont want that mobile back i just want my money.....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

eBay — nike zoom vomero +8 shoes [Resolved]

 alikana babu Vijayakumar on Mar 14, 2018
Ebay has much complicated return and replacement policy that means at any cost no refund and no replacements. The other online shopping websites like jabong amazon, flipcart is much better refund and replacement policy. So friends not to buy any item from ebay because there is no return and no refund. They are not telling before the purchasing of an item that there is no refund...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — delivery of faulty product [Resolved]

 Joykumar Khundrakpam on Mar 13, 2018
I ordered for a xiaomi mi-4i/16gb phone online on 2nd march, 2018 which was delivered to me on 8th march, 2018. However, the product doesn't work at all. It is practically a dead product. I tried to raise a claim on their website through the link provided for the same in their delivery email sent to me. But surprisingly when i provided the paisapay id of the order (Which is what they asked to provide in order to retrieve the record), it says "record not found". How could such a company like ebay send such a product wasting a consumer's hard-earned money as if it has no value at all. I want a full...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — product not given by the individual in ebay [Resolved]

 akifmasnoon on Mar 11, 2018
We all know how craze clash of clans game is. Theres huge deal of online clash of clans accounts in ebay. A seller falsely selling online coc accounts on ebay. He doesnt even have any accounts, simply saving other coc accounts pictures on ebay and listing the whatsapp number "[protected]", he is selling the accounts in the name of coc and cheating the other customers by taking the money at first and not giving the account later. I strongly urge everyone to be aware of these filthy people and never trust them.
Thank god he gave me his identity proof before i send him money.
His full...
Complaint comments  Read comments [1]Complaint category Online Games

Ebay.in — shoe return claim rejected by ebay seller from hyderabad [Resolved]

 alikana babu Vijayakumar on Mar 10, 2018
Hello i am vijay from visakhapatnam. My paisapay id [protected]. My nike zoom vomero +8 running shoe return claim is rejected by ebay reseller from hyderabad, tengana region on basis of shoe size. And also rejected the claim on the basis of shipped item from us. They can’t tell before the shoe purchasing that the item shipped from us is not returnble. We can’t judge the shoe comfortness by it’s size, speciations and images. After wearing of the shoe only we deciding that the shoe is comfortable or not. The return policy of ebay is too much complicated when compared to other online shopping...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — refund not received [Resolved]

 Devendra Tayade on Mar 9, 2018
Dear sir, i buy phone blackberry bold 5 9790 seal pack unit fro ebay.in. But the phone/unit was defected. And not have a battery. So i claim about refund in ebay customer care. Then few months later. I got a my dd. But the name of the dd was wrong. Because the name having dd, have not any bank account. So i call your client he said that please forward this dd that you have getting to our seller rohit aghi. Then i followed all steps. But from 6 months. I don't yet get dd yet. I always call them. But they make me a fool.
Item id[protected],
Paisa pay id - [protected]
Claim...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — mobile refund [Resolved]

 Siddharth Mali on Mar 9, 2018
I had purchased a mobile from the site which had been delivered somehow damaged. The mobile has stopped working within 5 days of delivery and i had returned it to seller. I had returned it and item has been delivered but the company is refunding me. I have been facing great trouble because of it kindly get me my money back the courier receipt is attached...
Complaint comments  Read comments Complaint category Electronics & Appliances

eBay India — applying ebay. com rules and policies in ebay.in

 Cashcow on Mar 9, 2018
Dear sir,

Ebay.in is a purely 100% indian company now after the take over by flipkart.
The policies which ebay.in is following are of ebay.com policies. When they are doing business in india they should follow indian rules and regulations as per the law and acts prevailing in india. They have brought in usa policies and applying in india. The management have not updated the policies and acts, as per indian conditions of constitutional acts and rules. I am strongly opposing ebay.in arms and knives policy. Their policy is of usa and they have not taken into consideration, indian...
Complaint comments  Read comments [1]Complaint category Online Shopping

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