eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 43%
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4373
COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Toll-free:
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Customer satisfaction rating
43%
Complaints
4373
Pending
1206
Resolved
1562
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Good news! We have a good connection with the company and they're good at resolving user complaints.

eBay.in Complaints & Reviews

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Ebay.in — money stolen [Resolved]

 scher31 on Oct 22, 2017
Ebay has stolen my money, despite repeated attempts the demand draft of rs2677 has not arrived nor will it ever do so. With such finesse ebay first pacified me with the customer care person talking to me assuring me then i waited more. Nothing. My order no [protected], the defective tablet/mobile their courier collected from my residence on the 6th of sep.
I will not allow this corporate giant to bulldoze over me. I am not a victim i am a law abiding citizen of my country india. I will fight. For what is right. I refuse to let it go. I wonder if my belonging to a minority religious community...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — not refund of amt 1499/- [Resolved]

 Suraj1977 on Oct 22, 2017
Dear sir
Undersigned purchased the refurbished mobile cost rs 1499 from ebay.
After verification it was found that quality is not good and send back.
In lie of that ebay had send us the dd of rs 1499 but unfortunately name was not as my actual name.
Immediately informed and rectified the name with ebay and request them to issue fresh dd with right name.
Now after expiry of 3-4months still i am waiting for my dd and after lot assurance from ebay no refund is initiated.
Pls help me for getting my refund and a action should be taken against for defaulter....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — original br3086cg [Resolved]

 L.N.Tiwari on Oct 21, 2017
I had purchased an original br3086cg battery for intex aqua mobile from ebay order dated 24/08/2017 your record number : 13313 ref # : [protected]

The battery worked well for few days but now its not holding the charge. It gets charged quickly and also discharge quickly. Its backup lasts only for 30 minutes and then it gets switched off.

Please replace this battery as soon as possible...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — faulty product given, claim rejected [Resolved]

 Sam1969 on Oct 23, 2017
100% original premium battery for micromax yu5010/5010a yuphoria in 2230 mahlatest stock +3 months warranty
24 sep 2017 [protected]
Battery only charge 98% and totally discharge within hour without using.

But now they say your claim is rejected. I only want my product with good conditions and working.
Also they force to remove negative post on ebay. They also call and say remove your negative post, replay their mail....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — refund for the item I did not receive [Resolved]

 monika mundhara on Oct 20, 2017
I had ordered one item in june 2017 that i did not receive at all.
Till now (October 2017), i am struggling to get my refund. I had maid payment through credit card.

Ebay customer service is pathetic.

Everytime i contacted customer care, i received a respopnse that due to techical issues, the refund can not be processed.

They asked me to provide my neft details, so that amount can be transffered to my account. I provided.

Still, they have given me a coupen forcefully, that will expire in 3 months.
I have made this point clear...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — wrong data provided by ebay unserviceable product not refunding [Resolved]

 joshi236 on Oct 20, 2017
Sir ebay delivered refurbished micromax tab pay paisa id [protected] on 14/09/17 item not working as per ebay item have 6month micromax warrenty. But mmx service center refused to accept the item told mmx not refurbished any item &product is out of warranty. Same told to ebay &told me to call seller. Seller not entertaining and once agree for refund but ebay not...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ebay people are fraud [Resolved]

 Manoj R. on Oct 20, 2017
Ebay.in people are big time fraud. Please do not trust any product event if they mark the product with ebay guarantee. They escalate the actual mrp of the product and than offer discount on it to fool the ignorant consumers. I have received a faulty product which was marked under ebay guarantee with return policy etc. Etc. The product on their website depicted mrp as rs. 4800/- and were selling it at rs. 2499/-. On receiving the product the mrp mentioned on the box was rs. 2499/- only. And the product was not working either. They had return policy of 15 days for the product. I had complaint about...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Ebay.in — refund not received [Resolved]

 Ansarul hoque on Oct 19, 2017
The order I got was damaged when I received it. Then I gave a refund request. They approved it. Then like 7 to 8 times I have called them. And I got the same result that they have paid the refund.....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — product not as per specifications but no replacement/refund [Resolved]

 Amar Pal Singh on Oct 19, 2017
I have purchases mobile screen with digitizer for my htc 8x windows phone in nov 2016 wide ebay paisa pay id:[protected].

On portal ebay claimed that this part is original.

On receiving i have taken the prt to service center, service center claimed part is not original and not as per specification so they are not able to fix it in mobile.

When contacted ebay thay pathc with end vednor and end vendor refused to accept and told my part is original if it is not being fixed in your mobile it is your headache.

After word ebay have closed the...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — payment deducted but order not placed [Resolved]

 Nabeel Nisar on Oct 19, 2017
P1710190015496881834440 this is transaction id for the order i paid through phone pe wallet on 18th oct at 12:13am amounts to 349 inr, money was deducted but order not placed, i contacted phone pe they told me that money was paid to merchant, pathetic from ebay, i ve placed numerous orders from flipkart and amazon, never i xperienced this, my contact number is [protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — item not working [Resolved]

 Jeevanbadame on Oct 19, 2017
I have purchased kaspersky internet security 2017 product from ebay and its not working below are the details of the same. Pls look into this and refund my money

9-oct - purchased kaspersky internet security 2017 product paisapay id # [protected]

9-oct - received product key in the form of email and sms

9-oct - tried to use it but it did not work. Got "you have exceeded the maximum number of activations allowed for the entered activation code" message

9-oct - raised claim #3201374 to refund my money

10-oct - claim rejected...
Complaint comments  Read comments Complaint category Computer Software

Ebay.in — regarding purchase of iphone 6 [Resolved]

 Iam Ruler on Oct 18, 2017
Dear sir/madam

I have purchased iphone 6 16gb unlocked from ebay india on 02/10/2017 after making several calls they dispatched the buy after receiving the i opens it and found that iphone is in disabled mod, same day i contacted ebay customer and and raised a complaint in ebay guaranty My claim 3210902 was opened and till date nothing has happened. When contacting customer support I always hear you will receive a call back and that never happened. I am very disappointing with ebay.contacted several times to seller also he is not responding i cant thrust ebay and seller also regarding...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — ebay - claim not raised [Resolved]

 shiburaj979 on Oct 18, 2017
I have purchased a battery on 30 sep, 2017
From the link : http://www.ebay.in/itm/REPLACEMENT-EB-BG925ABE-Battery-for-Samsung-Galaxy-S6-Edg... />
Estimated delivery mon, 09th oct - tue, 10th oct 2017
But, on 08th oct 2017 the delivery status was closed without delivering the product to me. I spoke with customer care regarding this issue and ask me to wait 2 hours for a call back for the resolution. And i got a call back from customer care end and convince me as "the product was delivered...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — item not received [Resolved]

 saje kp on Oct 17, 2017
I had placed an order for new orpat ot calculator. 12th i received a message that item has been shipped. Estimated delivery by 16 oct to 17 oct. To day i got the message that"thank you for confirming that"brand new orpat ot-5"was delivered to you on 12-oct-17". I didn't receive the item as of now.

So, please enquire about this and make arrangements to get the item.
Thanking you

Saje k p...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — not refund after return complete [Resolved]

 shubhamshivpuri on Oct 17, 2017
I have purchase iphone 5s 16 gb by ebaygeb i have received the damaged piece then i will claim for refund i have return to seller address but claim rejected
So please request refund my amount (11462 rupees) please solve my complain
Claim id - 3158361
Paisapay id - [protected]
Return tracking details
Courier name shree, mahavir express services pvt ltd
Tracking no[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — delivery status [Resolved]

 sumukhmb on Oct 16, 2017
I had placed the order will full payment on october 4th 2017.
I received an email saying that delivery will be done on 9th-10th october 2017.
Later i contacted ebay for not delivering in the estimated dates. They extended the delivery date to 16th october 2017.
And at this point, even i have lost all patience.
I could have purchased the same product from some other site.
I know ebay might initiate a refund and close the case, however, i want a justification for the time i was made to waste on this.

Please help,
Sincere customer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — not refunding the money [Resolved]

 hardyfireheart on Oct 15, 2017
I ordered an item on 22nd of september from the seller named hishopiee6.
The item was canceled on 22nd itself but the seller has not yet refunded the money.
I contacted the seller through mail. The seller agreed in refunding the money but it hasn't been refunded yet.
I don't know if it is a fake seller, please take an action about it. Thank you.
Paisapay id [protected]...
Complaint comments  Read comments [1]Complaint category Other

Ebay.in — refund did not send [Resolved]

 Kamlesh Ravibhai Dhoriya on Oct 13, 2017
R/sir
My claim id-2900162 paisa pay id - [protected] is approved but not send my demand draft properly i am waiting from 12 may 2017 to till date my issue is last five months not solve i am last call 21 september 2017 customer care supervisor told me 15 working days but my problem is not solve
Not given any mail information to me everytime accelerated my complaint
Plz help me

Thanks regard
Kamlesh dhoriya
Mo [protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — I didn't get refund [Resolved]

 Vivekthearya on Oct 13, 2017
28 September refund was approved but still not get refund.
Reference no is Jhmp[protected]
Mobile no -[protected].
(PaisaPay ID:[protected]) in eBay
I have ordered by SBI debit card.
Please help...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — failure for refund [Resolved]

 Krutika Vakharia on Oct 13, 2017
Hi,

I had ordered an item on 12th of oct which seller was unable to deliver. It's been one week since your customer care has been trying to process my refund but that just does not happen. This is to bring to your notice now that if it does not happen in next 48 hours, i'm going to file a complaint at consumer court and post this at every social media. I have a page on insta for fashion blogging. Be sure to lose a hell lot of customers.

This is extremely unacceptable, after every 48 hours ebay says refund will be processed in 48 hours. I never imagined a website like...
Complaint comments  Read comments Complaint category Employees

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