eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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4185
COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
50%
Complaints
4185
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1116
Resolved
1804
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eBay.in Complaints & Reviews

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Ebay.in — regarding fraud done by the ebay registered and verified seller by fraudly taken money. [Resolved]

 Singh Jarnail on Apr 4, 2018
I had ordered iphone 6s 16 gb from ebay registered and verified seller seller who listed product on ebay by paying 15999 inr to him online via ebay verified payment channel. On 30 th march 2018. After making the order on next day i received a mail from the seller that iphone 16 gb version is not available with him. Instead of that he has iphone 6s 64 gb available. He told me that but for that you have to pay extra amount of inr 5900 in the account details given by him. He assured me that he is verified ebay seller so not to worry and transfer the amount for which he will ship the product as soon...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — duplicate iphone 6s 16 gb rose gold colour [Resolved]

 Honey Rajput on Apr 2, 2018
Dear ebay,

Incident date :01/04/2018, evening

Awb no. :[protected]
Record no.:5994
Return code.:ngp/ngp
Order amount :22, 899

I would like to inform that in your kind notice that i brought i phone 6s rose gold from ebay web site and i got duplicate second hand iphone, which was in too bad condition and they promise me that if i was not like this product so, they refund my money back.

Hilights.

1) the product was to ugly
2) the given product is duplicate
3) they gave duplicate local charger
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — I pace order my amount is debited but order is not place [Resolved]

 KSanket on Apr 2, 2018
This is with reference with transaction id lukpobske6zfrj_lfrw[protected]_1
My amount is debited and order is not placed this is second time my amount is debited i want to give complent and want not just refund i want compensation if am not get refund in i will exalted to higher authority kindly verify and do the need full.

Complent id[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — non receipt of item 'tribocor chain lube bike chain spray (tc 40) 500ml/350 grams' order id 46865568135 [Resolved]

 Manacharil Kannan on Apr 2, 2018
Dear sir/madam,
I have placed an order for the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams alongwith other item on 16.03.18 at ebay vide paisapay id: [protected] by signing in as a guest. However, till date neither the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams has been delivered to me nor any refund has been received from ebay.in this connection i have sent several mails dated 23.03.18, 25.03.18 and 27.03.18 to the company and also had a chat with one mr. Narayan of ebay customer care on 28.03.2018. I have also booked the complaint with ebay...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.com — neither received my order nor did they provide refund. [Resolved]

 Preetgutsy on Apr 2, 2018
Placed order with ebay.com on january6, 2018. It is been 3 months i neither received my order nor they are refunding the money.

I mailed them many times. Even the seller or ebay team is not responding to my mails.

They are doing fraud with customers.

In the mail conversation they gave me estimated delivey dates between 23 january to feb 13, 2018. I contacted theem between these dates but they replied it takes 29-56 days to deliver. It is been 90 days now and i didnt receive my order.

I mailed them and they are not even replying on the mails.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — payment stuck at gateway [Resolved]

 Mohan1995 on Apr 1, 2018
Hello sir/mam, i am mohan
My contact no. Is : [protected]
My email id : mohan1995dob@gmail.com

Sir/mam, on 27th march 2018, i initiate a transaction on ebay for a product (Product id :[protected] via freecharge, money transacted from freecharge & displaying payment is successful but on the other hand ebay saying they didn't receive any money & no order was placed. They said contact to billdesk payment gateway as your payment stuck at gateway.

Please help sir/mam
Freecharge transaction id : iukpobske6zfrj_lfrw[protected]_1...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — total cheating [Resolved]

 Anmol garg 25 on Apr 1, 2018
I have given order of cylender trolly stainless steel lpg gad cylender kitchen tools of total quantity of 3 psc.in ebay.in on 25.2.2018 record no. 567. The material was dispatched from jeet rajpurohit. "528c/2 street no. 5 near mata chintapurni temple 60 feet road vishwas nagar shahdara east delhi" contact [protected]. After dilivery when i open the packet i found only 1 psc. I called the vendor he said i will send you 2 psc more.. And from that day he is not reciving my call.. The amount of product is only 891/-. And ebay.in is playing main role in this type of activities and frouds...
Complaint comments  Read comments Complaint category Other

Ebay.in — fraud with me [Resolved]

 rockstardjpiyush on Mar 31, 2018
Dear sir,

Some how i managed some money to buy a accessories of my mobile phone

Items are,
1. Back cover

2. Battery

They send only back cover

And when i call them about this

They said both the items are delivered to you

This is the very big fraud

Not expect from ebay

I suggest you all to dont buy anything from ebay
Because the material they send is of very cheap quality

I just want my battery
Which i bought and money already...
Complaint comments  Read comments Complaint category Mobile Handsets

eBay — damaged product delivered [Resolved]

 poonam nanglot on Mar 29, 2018
I have ordered a one plus 3t mobile phone, but when i received the product, the product was damaged, and when i asked for refund and return.
They rejected my request saying that the " the mobile phone is refurbished and not eligible for return.

But term refurbished was not mentioned in the product name.

And i raised my complain on the same day i received the product. I even said that send me new one plus 3t mobile phone, i will pay remaining amou...
Complaint comments  Read comments Complaint category Mobile Handsets

E Bay — oneplus 3t mobile phone [Resolved]

 poonam nanglot on Mar 29, 2018
I have ordered a one plus 3t mobile phone, but when i received the product, the product was damaged, and when i asked for refund and return.
They rejected my request saying that the " the mobile phone is refurbished and not eligible for return.

But term refurbished was not mentioned in the product name.

And i raised my complain on the same day i received the product. I even said that send me new one plus 3t mobile phone, i will pay remaining amount....
Complaint comments  Read comments Complaint category Mobile Handsets

eBay — redmi mobile [Resolved]

 Sanket Wankhade on Mar 29, 2018
I m buy a new redmi phone but you sent old used phone. These phone is bad in condition. So many scratches on it. Ebay not send any type of warranty book. Company charger etc. Plz refund back. You come and take your phone and give mi refund back. These phone is very bad. Scratches on screen and back side of phone.. Ebay send to me used product. Plz i'm helpless plz give mi refund back. Phone not pack in a box. Only raped in plastic paper...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — laptop battery / vendor [Resolved]

 Krunal Desai on Mar 28, 2018
Order#[protected]
I bought a dell inspiron battery from ebay in oct 2017 from shreelaptop. Since last few days it had started showing - replace battery warning. And the back up time has reduced to less than an hour. The manufacturer warrenty is of 1 year. I wrote to vendor on march 14 but haven't received reply till date.
I wrote to ebay customer care also but haven't received any reply.
Kindly do the needful. Thanks....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Ebay.in — send poor quality product and refund claim rejected by ebay [Resolved]

 rkrichie on Mar 26, 2018
Claim id : 3519314
Paisapay id : [protected]

The purchase is of a tempered glass, front and back together. The seller has sent me a different product of very poor quality. It does not even fit the description on the listing page. I would not have minded if it had fit the phone properly without any gaps/ bubbles. But its totally a crap piece. I have contacted the seller but with zero response. How irresponsible of him.
I even raised the claim for refund on ebay but that got rejected.

My question is why ebay is fooling its customers by assuring us with its...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ms 771 a headphone which I buy from ebay....now it not charging [Resolved]

 Divyansh Pushkar on Mar 26, 2018
I buy this product last month approx.. under 600 from ebay.in, i buy a another product but they send me another product i recevied and tell about to the seller about this...i check it specification on net and i think both product are same so i didn`t return it...so i continue with same product... last three day i trying to charge with the charger but not charging it... please do some thing with this product i buy it from you give me ebay assurance this is your assurance... please give me some help i spend money on don`t make it a piece of ###......
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — dublicated sony sbh20 wired bluetooth delivered by ebay.in [Resolved]

 vipinkumarseo on Mar 24, 2018
Cheating i have purchased sony sbh20 wired bluetooth, duplicate and defective product delivered, i raised return request "claim id : 3499943" ebay wants me to ship product, i dont understand why should i ship defective item by my self nobody does, i shop with amazon, flipkart, paytm they always arrange return every time. I have been cheated by ebay every disappointed, shopping for long time, i will stop buying from ebay..

Product box was damage and opened....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — nova nv 178 razor shaver [Resolved]

 Dr.Debasish Kundu on Mar 24, 2018
I purchased nova trimmer — shaver-razor from ebay, product reached me 5/3/18 afternoon, on 6 th morning i complained ebay that this product is toy, it fails to trim or shave, they kept on exchanging emails, on 19/3 they sent me one sms asking me to send picture of product, and kept on emailing that your claim is under process and so on. Suddenly this morning they sent one email with false and fabricated story of sending email asking me to ship back the product etc. And rejected my claim of refund illegally. Copies of invoice, sms from ebay dated 19/3 and my reply dated 21/3, and their mail of...
Complaint comments  Read comments Complaint category Other

Ebay.in — 131 feet - set of 4 rice home decoration lighting for diwali, marriage - white [Resolved]

 patteda on Mar 23, 2018
Dear coin-bay...!!

I have purchased 131feet - set of 4 rice home decoration lights. But i have not yet come to me, at least there is no information, no status is also sent please ask me to send the item i ordered quickly.

Dear ebay consumer service

I sent a sneeze message but i did not get any information for coin-bay.
Please try to get me started quickly

Thank you...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — product are broken with in a month [Resolved]

 Sri Muthukumar on Mar 22, 2018
Im get a honor8 back case and tempered glass form ebay the product price is 600. But after using one month of the product was completely broken. So dont purchase any product (Even hair pin) in ebay worst 3rd rated product are selling by ebay. I am contacted to customer service they are simply asking product refund process timeline is over like this i need a solution for this.
Product details:
Paisapay id: [protected]
Huawei honor 8 ★ new 3 in1 ★ luxury matte finish hybrid back case cover...
Complaint comments  Read comments Complaint category Mobile Service Providers

Ebay.in — paisapay id 46813504876 - refund of money [Resolved]

 rahulkashyap_2000 on Mar 22, 2018
I had made one order with paisa pay id [protected] and when i have not received my product and after waiting for more than 15 days i had made a refund claim of my paisa pay id [protected] on march 19, 2018. After that i have got a call from your customer care department saying that i will get money back in 72 hrs. Today 72 hrs lapsed but my utter shock that status of my claim showing as 'your refund is on hold'. Ebay is making fool of their customers and kept customers' money in its account. Now being a lawyer i am filing one consumer complaint for the same claiming inr 4 lakhs as a mental agony...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — money debited but order not confirmed [Resolved]

 Debarati Paul on Mar 22, 2018
20th march i purchased an item from ebay, my money 229/- debited from freecharge wallet and its credited to ebay. But order not confirm. I called ebay customer service they are very rude, however i told them either confirm my order or refund my money. They said me that payment is not received by ebay. Then i told them to reply in my mails and stated there what they are telling, as i need to forward that mail to freecharge since freecharge confirm me momey is credited to ebay.
But not a single reply i get, every day i am sending mails to ebay.
Hence i want ebay confirm my order or...
Complaint comments  Read comments Complaint category Online Shopping

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