eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

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eBay.in Complaints & Reviews

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eBay India — cheated by providing duplicate part and denying refund even after sending it back [Resolved]

 DivzArjun on Apr 17, 2018
I had ordered sony bluetooth headset and received duplicate and non functional one. As per their instruction & promise of refund (Including shipping back charge) i returned it back to the seller. But even after sending it back to seller, they are saying new new excuses and denying refund. They says seller not ready to refund & they need confirmation from seller. Real looters. Now i lost my purchase cash plus return shipping cost. Please help to get it back....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — pendrive [Resolved]

 Basuranita on Apr 17, 2018
I purchased a pendrive on earlier of march 2018, which was cancelled from ur end due to some problem and i was promised to get back the money within 5wprkind days., unfortunately which i have not received yet. Im a frequent customer of this site but after this incident i'm scared to buy anything from this site. 299/- was deducted from my account and then never refunded....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — I've not received my refund. [Resolved]

 Digital Viren on Apr 16, 2018

I've not received my refund till date, and there is no communication from eBay account or the concern department. I've send a DD back to eBay because eBay has misspelled my name on the DD. I've sent it through the speed post Nd a copy of which is mailed to ur ID; provided by the eBay customer service.

What is the status and when I will receive my refund.

Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — refund not provided by import. hub. ecom [Resolved]

 jadhavgi on Apr 15, 2018
Your previous message


I have not received refund of money.

With regards,
Giriraj jadhav.
Mobile no: [protected] / [protected]
Import. Hub. Ecom:

It will be credit in your ac in few days don't worry
Your previous message

Please confirm the refund was made/process from your end
Import. Hub. Ecom:

Sorry for the mistake

We will refund your money

You can keep the product with you
Your previous message

Wrong product dispatched...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Ebay.in — 50l molle outdoor military tactical bag camping hiking trekking backpack [Resolved]

 ashraf_10 on Apr 15, 2018
I purchased on line the 50l molle military tactical bag on 28/03/2018 under courrier india post (Speed post) vide no: awb[protected] for tracking the order, while feeding the reference for tracking the order on india post web site, they show the said number is invalid, look into the matter, otherwise i am constrained to pursue the plea before the consumer court, weighting for your early response.
Mohmad ashraf dar s/o abdul aziz dar dar
Mufti bagh harwan srinagar kashmir district srinagar
Mob. No. [protected]...
Complaint comments  Read comments Complaint category Sports & Recreation

Ebay.in — fraud happened on ebay site [Resolved]

 sspatekar12 on Apr 13, 2018
Dear sir,

Myself mr. Sunil sonaji patekar from nasik had ordered hp laptop form ebay india pvt ltd on 25th march 2018 for rs. 15, 599/- through my axis bank upi id to ebay india pvt ltd. Merchant mr. Ramakanta rout on his given upi id and he has promised that delivery will happened in next 3 days. We found this person on official website of ebay india pvt ltd while making payment.
After few days we called mr. Ramakanta rout for delivery so he was saying he has not received any payment and your order has cancelled whereas he has agreed on whatsup communication that he has received...
Complaint comments  Read comments [4]Complaint category Laptops / Notebooks

Ebay.in — cheated with me decoy for gift. [Resolved]

 Adarsh Singh Sisodia on Apr 12, 2018
Dear sir.
Ebay.in cheat with me decoy for a gift. They called me and said that you are a lucky customer for me because your name is in my lucky winners. After they told me to purchase 4000 rupees products with assured gift and the gift is free of cost i have purchased 4 products cost of 4123 rs., but products not deliver till now.
I am really feel cheated with ebay.in
Please refund my payment and proceeding against him.
Cheaters mobile no. [protected], [protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — cheating from ebay [Resolved]

 garvita.chalana on Apr 12, 2018

It's regarding my experience of purchasing "mi 8 in-ear headphones pro hd earphones with mic & volume control piston hybrid" from this seller ankusgoya23 and ebay. I purchased earplugs from him on 20 mar 18. It was delivered to me on 26 mar 18. Upon receiving it, i checked and found that sound was not coming from one of side of the earplugs. I immediately raised a claim regarding it on ebay (Claim id : 3520768). On ebay it was not showing as delivered, so i confirmed it on ebay that i have received it. Then i got the response from the seller.

*my message : *
Complaint comments  Read comments Complaint category Computer Hardware

Ebay.in — payment done but order not confirmed [Resolved]

 Disha Ranch on Apr 11, 2018
I paid rs. 199/- for my order in ebay.in from Freecharge on 01.04.2018. Rs. 50 debited from freecharge wallet & rs. 149 ftom debit card via freecharge. But after payment it shows transaction not successful but amount was debited & showing successful on freecharge. My oemrder is not confirmed. It has been 10 days passed & still refund was not received. Pathetic. Poor service. I contacted ebay customer care twice & always reply that it will be credited within 3- 5 days or 5- 7 days. Worst service I must say. From today onwards I will never ever buy anything from EBAY.IN, never ever.

Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — duplicate 256 gb samsung memory card [Resolved]

 JigneshVasa on Apr 10, 2018
I bought a 256 GB Memory Card from Ebay.in last month and it did not work. I mailed to Samsung for sending me details of their Service Centre in Mumbai so that I could get the Card repaired or replaced. When i sent the Card Photos and Serial Number to Samsung, they gave me in writing that this Card is a Duplicate and Fake Card.
This clearly means that the Seller has cheated by selling Fake Card.
When i raised a dispute claim with EBay, after too much explanation, finally they took the decision in the Seller's favour and did not give me any refund or replacement.
I was left with...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — refund money [Resolved]

 Sai Lovenuts on Apr 10, 2018
I suggest my words. Please remove guarantee from ur ebay service. Thats not a suitable thing for u. Why because im saying, in india lot of online shopping sites available, like top amazon, flipkart that sites not maintain a guarantee word but that shopping sites working well and refund well and also customer satisfaction also very well. But ebay uses guarantee word but deadly customer responce and not refund money back fastly they wil take 15 days time to refund. Sometimes some persons not get refund. I would suggest maintain value that word. Guarantee is not a word its a customers believeness like...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.in — wrong product received [Resolved]

 ankur1977 on Apr 10, 2018
I ordered for microsoft xbox one kinect adapter but received some different adapter.
I also complained with ebay guarantee claim, but they rejected the claim.
Ebay guarantee* claim - 3519672
They are telling that ordered item was sent, but the received item was different.
In the received package also it is written as only power adapter and not xbox one adapter as ordered....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — regarding order no -142736931238 payment was deducted but order not placed, amount rs 349 not refunded by ebay to freecharge wallet [Resolved]

 sourav2348 on Apr 8, 2018
This is regarding the ebay order no[protected] with ebay user id sourav238811 for purchase was made on 31-march-2018 for the product worth rs 499, i used voucher to save rs 150 (I think ebay was not happy to give this discount hence stopped my order) and paid the remaining amount of rs 349 by freecharge wallet, i was surprised to see that after the payment of rs 349 was successfully deducted was successfully deducted from my freecharge wallet and ebay asked me to pay again for my order placed on 31-mar-2018. I refrained from making the payment second time as i was wondering how can ebay charge...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — defective product delivered and refund refused [Resolved]

 Rohit Bagariya on Apr 7, 2018
I bought a VGA to HDMI cable from eBay.in . But it didn't work properly with my desktop PC as such I requested refund. eBay.in refused the refund quoting that the product is in manufacturer gurantee so I should visit manufacturer customer service centre to get it fixed. As eBay.in has delivered me defected product why should customer bear the burden to get it fixed....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Ebay.in — replacement or return [Resolved]

 sudheervarma kakarlapudi on Apr 5, 2018
My Claim ID : 3532636
PaisaPay ID : [protected]

i bought 12 Inch, size Pipe Wrench in ebay but that seller sent a 10inch size wrench and it is also low quality and loose fitting and shaky wrench ... that wrench not strong grip for any pipe ...
and i received that item as very poor condition ( paint worn, defective and shaky metal joints etc,

i did raise a claim for replacement a 12inch item which i was purchased

but ebay rejected my clime ... see this very silly reason
... Remarks : Your claim has been rejected. Reason :We have...
Complaint comments  Read comments Complaint category Other

Ebay.in — regarding fraud done by the ebay registered and verified seller by fraudly taken money. [Resolved]

 Singh Jarnail on Apr 4, 2018
I had ordered iphone 6s 16 gb from ebay registered and verified seller seller who listed product on ebay by paying 15999 inr to him online via ebay verified payment channel. On 30 th march 2018. After making the order on next day i received a mail from the seller that iphone 16 gb version is not available with him. Instead of that he has iphone 6s 64 gb available. He told me that but for that you have to pay extra amount of inr 5900 in the account details given by him. He assured me that he is verified ebay seller so not to worry and transfer the amount for which he will ship the product as soon...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — duplicate iphone 6s 16 gb rose gold colour [Resolved]

 Honey Rajput on Apr 2, 2018
Dear ebay,

Incident date :01/04/2018, evening

Awb no. :[protected]
Record no.:5994
Return code.:ngp/ngp
Order amount :22, 899

I would like to inform that in your kind notice that i brought i phone 6s rose gold from ebay web site and i got duplicate second hand iphone, which was in too bad condition and they promise me that if i was not like this product so, they refund my money back.


1) the product was to ugly
2) the given product is duplicate
3) they gave duplicate local charger
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — I pace order my amount is debited but order is not place [Resolved]

 KSanket on Apr 2, 2018
This is with reference with transaction id lukpobske6zfrj_lfrw[protected]_1
My amount is debited and order is not placed this is second time my amount is debited i want to give complent and want not just refund i want compensation if am not get refund in i will exalted to higher authority kindly verify and do the need full.

Complent id[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — non receipt of item 'tribocor chain lube bike chain spray (tc 40) 500ml/350 grams' order id 46865568135 [Resolved]

 Manacharil Kannan on Apr 2, 2018
Dear sir/madam,
I have placed an order for the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams alongwith other item on 16.03.18 at ebay vide paisapay id: [protected] by signing in as a guest. However, till date neither the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams has been delivered to me nor any refund has been received from ebay.in this connection i have sent several mails dated 23.03.18, 25.03.18 and 27.03.18 to the company and also had a chat with one mr. Narayan of ebay customer care on 28.03.2018. I have also booked the complaint with ebay...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.com — neither received my order nor did they provide refund. [Resolved]

 Preetgutsy on Apr 2, 2018
Placed order with ebay.com on january6, 2018. It is been 3 months i neither received my order nor they are refunding the money.

I mailed them many times. Even the seller or ebay team is not responding to my mails.

They are doing fraud with customers.

In the mail conversation they gave me estimated delivey dates between 23 january to feb 13, 2018. I contacted theem between these dates but they replied it takes 29-56 days to deliver. It is been 90 days now and i didnt receive my order.

I mailed them and they are not even replying on the mails.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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