eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 45%
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4547
COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
45%
Complaints
4547
Pending
1186
Resolved
1751
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eBay.in Complaints & Reviews

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Ebay.in — delivery of faulty product [Resolved]

 Joykumar Khundrakpam on Mar 13, 2018
I ordered for a xiaomi mi-4i/16gb phone online on 2nd march, 2018 which was delivered to me on 8th march, 2018. However, the product doesn't work at all. It is practically a dead product. I tried to raise a claim on their website through the link provided for the same in their delivery email sent to me. But surprisingly when i provided the paisapay id of the order (Which is what they asked to provide in order to retrieve the record), it says "record not found". How could such a company like ebay send such a product wasting a consumer's hard-earned money as if it has no value at all. I want a full...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — product not given by the individual in ebay [Resolved]

 akifmasnoon on Mar 11, 2018
We all know how craze clash of clans game is. Theres huge deal of online clash of clans accounts in ebay. A seller falsely selling online coc accounts on ebay. He doesnt even have any accounts, simply saving other coc accounts pictures on ebay and listing the whatsapp number "[protected]", he is selling the accounts in the name of coc and cheating the other customers by taking the money at first and not giving the account later. I strongly urge everyone to be aware of these filthy people and never trust them.
Thank god he gave me his identity proof before i send him money.
His full...
Complaint comments  Read comments [1]Complaint category Online Games

Ebay.in — shoe return claim rejected by ebay seller from hyderabad [Resolved]

 alikana babu Vijayakumar on Mar 10, 2018
Hello i am vijay from visakhapatnam. My paisapay id [protected]. My nike zoom vomero +8 running shoe return claim is rejected by ebay reseller from hyderabad, tengana region on basis of shoe size. And also rejected the claim on the basis of shipped item from us. They can’t tell before the shoe purchasing that the item shipped from us is not returnble. We can’t judge the shoe comfortness by it’s size, speciations and images. After wearing of the shoe only we deciding that the shoe is comfortable or not. The return policy of ebay is too much complicated when compared to other online shopping...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — refund not received [Resolved]

 Devendra Tayade on Mar 9, 2018
Dear sir, i buy phone blackberry bold 5 9790 seal pack unit fro ebay.in. But the phone/unit was defected. And not have a battery. So i claim about refund in ebay customer care. Then few months later. I got a my dd. But the name of the dd was wrong. Because the name having dd, have not any bank account. So i call your client he said that please forward this dd that you have getting to our seller rohit aghi. Then i followed all steps. But from 6 months. I don't yet get dd yet. I always call them. But they make me a fool.
Item id[protected],
Paisa pay id - [protected]
Claim...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — mobile refund [Resolved]

 Siddharth Mali on Mar 9, 2018
I had purchased a mobile from the site which had been delivered somehow damaged. The mobile has stopped working within 5 days of delivery and i had returned it to seller. I had returned it and item has been delivered but the company is refunding me. I have been facing great trouble because of it kindly get me my money back the courier receipt is attached...
Complaint comments  Read comments Complaint category Electronics & Appliances

eBay India — applying ebay. com rules and policies in ebay.in

 Cashcow on Mar 9, 2018
Dear sir,

Ebay.in is a purely 100% indian company now after the take over by flipkart.
The policies which ebay.in is following are of ebay.com policies. When they are doing business in india they should follow indian rules and regulations as per the law and acts prevailing in india. They have brought in usa policies and applying in india. The management have not updated the policies and acts, as per indian conditions of constitutional acts and rules. I am strongly opposing ebay.in arms and knives policy. Their policy is of usa and they have not taken into consideration, indian...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — hdmi to rca converter - not delivered [Resolved]

 rahulkashyap_2000 on Mar 9, 2018
I have purchased one hdmi to rca converter on ebay.in on march 3, 2018 and as per the delivery timeline it needs to be deliver to me on or before 10/03/2018. But today is 09/03/2018 and i am getting message from ebay saying that now product will be delivered on or before 18/03/2018. The tracking details were shared with me on the same day i. E. On 03/03/2018 but on courier company's website the status of courier is appearing 'in transit' and my utter shock its not moving from its location since march 3, 2018 i. E. The date of buying and shipping of the product.
I had contacted seller via...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — refund required for shipped item to seller [Resolved]

 ravinayaktvl4 on Mar 8, 2018
Dear Sir,

I had bought a Travancore Coin for Rs.649/-. In the Listing, it was mentioned as NEW, but what I received was a USED. So I had raised a claim for Item Not as Described for PaisaPay ID : [protected] and the Claim ID : 3476192 dated 26 Feb 2018.

After that on 4th March @ 12:35 P.M, I received Email from Ebay to RESHIP THE PRODUCT TO SELLER WITHIN THREE DAYS. SO THREE DAYS MEANS 04.03.2018 IS DAY ONE, 05.03.2018 IS DAY TWO & 06.03.2018 TILL 23:59:59 IS DAY THREE... BUT BEFORE THE DAY THREE IS NOT COMPLETE AND AT AROUND 1.30 P.M., EBAY HAS CLOSED THE CLAIM SAYING...
Complaint comments  Read comments Complaint category Other

eBay — I have got a damaged product [Resolved]

 Vandana_sharma on Mar 8, 2018
I have got iphone 6s which is not working and ebay is responding on complain moreover the contacts details of sellers are wrong they are not co-operating with me and fooling they will take action since 2 months. I tried to contact seller but no one pick phone moreover ebay employees always tell they will contact in 72 hours which they never do it almost 2 month no action have taken first they told me i will get refund then later they denied moreover now they are not co-operating at all....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — non refund of money sr# 1-150285532497 [Resolved]

 Dheeraj_Mantri on Mar 8, 2018
This is with reference to a transaction done on 4 feb 2018; i have given several mails and call to e bay specifying that the transaction was successful and amount was credited to the vendors account (As confirmed by bank)
Here are the details:

Payu id : [protected]

Merchant name : www.ebay.in

Transaction id :[protected]

Bank reference number :[protected]

Transaction date : 4-feb-2018 8:08 pm

Transaction amount : 2490.2

Still i am not getting any proper reply from e bay. Getting...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Ebay.in — order no 0865321 uni c returned no refund

 scher on Mar 7, 2018
Order no 0865321. The uni c tablet was returned to ebay on 7th sept 2017.
The pick up receipt no is[protected]. Order id 3119615.
Signed bt siva kumar. Pjone no; [protected].

Just called ebay they refuse to accept this information although i have a signed receipt of returned the item.
The ebay person harps on the fact that my email id is not recognized. (I had to change my mail id because it was hacked into and all virus got in).
Then again the ebay person says that i ordered the same item in january 2018 which is true, i wanted ebay to jog their memory...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — paytm wallet money deducted to bill-desk [Resolved]

 Pradeep Golkonda on Mar 6, 2018
Sir
I have ordered refurbished iPhone 6 64gb of Rs 19, 490 and I paid it through my PAYTM Wallet.money deducted from my wallet. i did not get any order confirmation from eBay. please below attachment and please refund my money.
Please reply As soon as possible. It will helpful. My money struck in BILLDESK payment gateway. Please check and refund....
Complaint comments  Read comments Complaint category Credit Cards

eBay — insulin plant not reached [Resolved]

 Nagisetty Ankaiah on Mar 6, 2018
I am placing the order of insulin plant on 24/02/2018 and paid the amount from my bank account to othpg[protected], minikart india pvt ltd, mumbai on24/02/2018, delivery at nizampet, hydarbad and till the product is not reached, please kindly tell us the status of my order, if you not sending the product kindly return my amount to my bank account...
Complaint comments  Read comments [1]Complaint category Home & Garden

Ebay.in — no refund/replacement for defective product [Resolved]

 VijaRaj on Mar 6, 2018
Hello sir/mam,

This is regarding the purchase of programmable time i had purchased from ebay (India):[protected]. Lebhile is the seller from ebay. He is not providing any support as well. It is not the first time that we recieved the same defective product. It is the second replacement. Such defective products are being sold by him and despite complaining about it to ebay, nothing happened and as a result our money is gone in vain and end result is that we are sitting with the defective timer....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — delay in product delivery, no proper resolution and disgusting courier services [Resolved]

 Glendpenha on Mar 5, 2018
Hi,

I had ordered a product on 21st feb, 2018 but still not received any update on delivery. The courier company tried delivery on 23rd but since i was not available, they agreed to deliver by 26th feb.. Neither did they attempt any delivery nor did they contact me.
I spoke to couple people at the courier company and also ebay customer but got false promises on delivery... Item number[protected]...
Complaint comments  Read comments Complaint category Pharmacy

Ebay.in — unauthorised credit card charges [Resolved]

 Niranjansiddagangaih on Mar 3, 2018
On[protected] i have made a purchase of lenovo smartphone using hsbc credit card for rs.5999\=thro ebay, i have surprised to see that in hsbc card monthly statement rs.5999\=amount has been charged twice. I have raised a dispute and sent request to hsbc on[protected]. I have received reply from bank, issue has been referred to ebay you need 50 days to resolve the issue.
Request to take up the dispute on priority clear it immediately....
Complaint comments  Read comments [1]Complaint category Credit Cards

Ebay.in — ebay is not paying my money on returned a product. [Resolved]

 Er Gautam Umaria on Mar 3, 2018
I have purchased nokia e51 mobile in august 2017 from ebay india. Due to poor quality product i have returned to ebay and asked for the refund of rs 2999.00. After continuously following up twice in a month till date ebay has not paying my refund money. Each time his representative gives a new date to send my money but till i am not getting solutions. I have also asked for an email regarding the issue but they are refusing....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — ebay not refund my money [Resolved]

 Hasmukhnavadiya on Mar 2, 2018
My ebay guarantee claim id - 3421734 for paisapay id - [protected] mobile no-[protected] email savajinavadiya@gmail.com मेने ebay से मोटोरोला मोटो x play मोबाइल खरीदा था 4699 रु में लेकिन मोबाइल में दिक्कत थीं चार्जिंग नहीं हो रहा था इसलिए मैंने रिप्लेसमेंट के लिये क्लेम किया था क्लेम के जरिये मेने सेल्फ रेतुर्न किया...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ebay guarantee* claim 3457933 sr# 1-149231812265 [Resolved]

 Naga Pathi on Mar 1, 2018
Sir/madam,
I brought jio setup box firom ebay it has not mentioned any thing about the product. However, once i received the product it not jio product it is fake product and raised claim. Now they have closed the claim without any resolution even i have provided the information and the product has been shipped the seller.

Shipment summary
Print
Tracking no. H06770182 last status successfully delivered
Reference no.
Booking date 22nd feb'18
Last status date 28th feb'18
Shipment details
Origin hyderabad destination...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Ebay.in — order not confirmed [Resolved]

 thamil1058 on Feb 28, 2018
I ordered in ebay.in payments through indiaideas@icici upi id from my upi id [protected]@airtel rs 708.30. Amount is debited from my account but order not conformed. Ebay username :bthamils@gmail.com.
Refund amount is not credited to my account till now/order not conformed. My contact number is [protected].
Transaction id is[protected] to indiaideas@icici. Order time is 27.02.2018
6.00pm...
Complaint comments  Read comments Complaint category Online Shopping

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