eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 44%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
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eBay.in Complaints & Reviews

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Ebay.in — damaged/ scratched product delivered [Resolved]

 Prasanta1601 on Dec 29, 2017
First of all i never trust in ebay because of past experience, but some my friend tell me that ebay is good and order ur mobile as he got benefited. I have order a mobile nokia 6 but received a damaged and scratched product. Now i want full refund and return the product. Now onwards i will never shop from ebay and also tell my 100 colleagues not to do so at all. This certified this side is cheating side and cheating customers. Mob-[protected].

Return and refund immediately. Don't suggest me to contact seller because i made payment to ebay only not seller....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ps3 game [Resolved]

 achuthansree on Dec 28, 2017
I have ordered for a ps3 game in ebay.in.
The payment method was through phone pe. While doing the payment the an error occurred. Money has been transacted from my phone pe account. And till now there is no refund for my 500rs. I have tried to contact ebay but they are not responding. I need money back urgently
[protected] this is the item number...
Complaint comments  Read comments Complaint category Computer Software

Ebay.in — claim closed but refund not received [Resolved]

 sudeep kumar BR on Dec 28, 2017
Dear sir/madam,
Claim id : 3309370
Paisapay id : [protected]

My name sudeep kumar br from bangalore, on 26th november 2017, i have placed an order for ‘u8 bluetooth smart notification wrist watch smart phone with touch screen black ‘ worth rs/-799 and received it on 30th nov'17 by seller id ‘dbl enterprises”
The product delivered to me was a defective, dead product, i immediately claimed refund on it by calling at ebay customer care on 30th nov'17. Customer care representative raised a claim with claim id : 3309370 and told me to upload the images of...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — refund not received yet [Resolved]

 Safeerusalam on Dec 26, 2017
I ordered a lenovo p70 's mobile case. But i didn't received the product. Or was ordered on december 18 2017. But till now i didn't received the refund. The message regarding refund came to me on 21. December 2017. Its 6 days form then. Please take several action to get my money back or my product get delivered
Psp id: [protected]
Refund ref no lur[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Ebay.in — samsung s8 tempered glass [Resolved]

 Sunny Vaswani on Dec 26, 2017
I had brought tempered glass from ebay.in which was supposed to get delivered between 2 to 4 nov. Since i needed it at the earliest i choose ebay over others as other e-comm providers were taking time in delivering. Their logistic partner messaged me on 3 nov saying that we attempted delivery but you were unavailable. The truth is that they did not attempted delivery before 6 nov. "great e-comm company with great logistic provider - sarcastic comment"

Now on 6th nov i received a open product, so i collected it from guard after coming from office and still went ahead to apply the product....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — ebay cheaters [Resolved]

 haijessie on Dec 25, 2017
I ordered apple i pad charger and received duplicate/ faulty. I contacted ebay within 2 days they told me to contact seller and i did the same now seller is ready to exchange with original but ebay people are denying it and saying do whatever directly with seller, as i think they only want commissions on selling rest no guarantee for original or any refunds or exchanges, bloody cheater and fraud company, never ever trust and purchase through ebay..,,,, amazon is best...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — refund not received for 8 months [Resolved]

 adit giri on Dec 24, 2017
I have ordered mobile of 20, 000 rs on ebay on 28 april 2017. But it was showing that it will take 1 month estimate for delivery, so we cancelled it after that we were waiting for refund, they have said that we will receive refund within 7 working days. But we have not received refund. They said me to send the bank statement i have send it to their e-mail. Till now we have not received refund. The company is fraud, and i spammed by them. They have said me to contact my bank as they have send money from there side by till now i have not receive....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — neither item received not refund the money [Resolved]

 tkmondal84 on Dec 24, 2017
On 16/11/2017 i have ordered 6 pairs of socks for rs.199/- on ebay.in (Paisa pay id-[protected]). But till date i have received neither the item nor refund the money. I have called thrice to the customer service toll free but everytime i receive a same answer that i will receive a call from ebay in next 48 hrs and the refund will be processed, i am highly dissatisfied with the ebay customer service and same was not expected by ebay that such a big company. What can i do now. Please help me....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — delivery of my product. [Resolved]

 Shamim Agha on Dec 23, 2017
Hi team,
It has been almost 5 days since i have placed an order. But i didn't got any update regarding the same. Do you just know about receiving the payment from coustomer and after that coustomer suffers... Please try to provide proper update regarding my order and i want it to be delivered asap. Else i will be left with no option rather than making a post of facebook regarding the issue and file a case in consumer forum. Please take it seriously and try to resolve my query on priority.
Agha mohammad shamim
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — mobile [Resolved]

 Deepanshu Kadam on Dec 23, 2017
My name is deepanshu kadam, i have bought a phoe from ebay on 18th december of 6 months warranty but i was duped by this company. The phone i got is a damaged piece, also the bill i received is not appropriate. There is no imei no. On the invoice. Please resolve my issue, i have ordered this phone to gift to my father and i am so upset with this deal.
My phone number is [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — not refunding my money back [Resolved]

 JigarThakker on Dec 23, 2017
Dear team,

I have ordered "universal long lazy mobile phone holder stand for home bed desk table (Purple)- opens in new window or tab" which actually work as mobile phone handler. The day when i received this i checked and the quality of product was so bad that it was not able to handle the weight of my samsung phone j7. For which i requested ebay to get my money back and take this product return on the day when it was delivered. For which some claik id is being generated on their portal attached below fyr. And today i am receiving update from them that it is not eligible for refund,...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Ebay.in — demand draft not received after return the phone 33 days [Resolved]

 Tapa das on Dec 22, 2017
I received this message after refund approved
Dear ankit,

We are pleased to inform you that we are approving your refund request. Based on your refund choice, demand draft will be dispatched between[protected] to[protected] to your specified address.

Should you have used payback points, it will be credited to your payback account by[protected].

Please find the details here

Remarks : we tried to contact you on your registered number [protected] at 10:15:59 am on 05-dec-2017, but the number was not reachable due to which we were not...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — wooden sofa set

 Arjun Vinayakumar on Dec 20, 2017
The worst online portal in the whole world!! Jus spoke to customer care executive, mr deepak over a dispute in delayed product delivery to which he could give no soln and that i have to bear the delay. I had ordered a product worth 47000/ on oct 10th with product delivery time of 20 days. Now 2 months have passed without any contact from the seller in ebay (Sunrise) and no actions by ebay. Guys, pls don't trust their guarantee, all are fake and you will have to fight to get your product or money.. This is just not ethical selling and i will try to raise a complaint with consumer court.. Pls don't...
Complaint comments  Read comments Complaint category Furniture

Ebay.in — refund [Resolved]

 Malay Jaidhar on Dec 19, 2017
I have purchased a saree from ebay and my order no. Is paisapay id [protected]. I got the item on 19 oct and i have initiated a refund and returned the item at my own expense and still i have not got my refund. Whenever i contact ebay they say that they have tried to refund through demand draft but their courrier partner do not service in my area and when i asked them to refund using neft they denied it stating that it is not in their policy to refund through neft for cash on delivery orders and still i have not got any resolition....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — payment not generated from last 6 month [Resolved]

 Raviraj Radhanpura on Dec 19, 2017
Too poor and fake people in ebay and ebay is very bad for selling product.
Pick the phone and said will generate but not generated payment.
Please do not work with this company.
Issue remittance mail also then after said it is failure and not giving reason.
And if we ask for the same then said it will generate automatic.
See the proof of attachment and still not giving money.
Never work with ebay it is giving only time....
Complaint comments  Read comments Complaint category Other

Ebay.in — payment has been deducted but not received my order [Resolved]

 Meenu sain on Dec 18, 2017
Please be informed that i have ordered a product e-10 body shaper slimming belt through ebay online my ordered number is [protected] and product should be received on 13th to 15th december 2017 as per the your given time however i haven't received my product and payment has been deducted from my account. Please confirm when i will received my product otherwise return my money..

Prem lata...
Complaint comments  Read comments Complaint category Banks

Ebay.in — increasing delivery date at checkout [Resolved]

 diff_2013 on Dec 18, 2017
I purchased a computer part from a seller on ebay recently.
Initial product page mentioned the estimated delivery date to my pin code as 20-21 Dec. I went ahead and made a purchase.

However on the last checkout page the estimated delivery for the same pin code changed automatically to 28-29 Dec.

This is a cheap trick ebay sellers are playing with customers. They should correctly estimate the delivery date for the specific pin code and do not change it on final checkout page.

This way now the delivery of the item is further delayed by 8 - 10 days.
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — memory card [Resolved]

 a_r_u_n on Dec 17, 2017
Bought memory card samsung 64gb with ebay guarantee and manufacturer warranty, it was corrupted from day one, when contacted ebay they said to go to samsung service center we cant do anything. Samsung service center said your memory card is not made in india (We cant do anything), it was manufactured in korea. Now when i', contacting ebay they'r saying we cant do anything, it was not a default from seller, rather they are saying it is not possible that memory card is not manufactured in india. I paid via net banking instantly while shopping just believing this site to be reputed, but to my dismay...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — ebay india call center incoming call handlers are not normal they are rowdies [Resolved]

 AlphaBetaGamma on Dec 16, 2017
Ebay india is haraami company which not opened to cheat it's customers 90% of it's customers are unhappy with it's product and service. Employees of this company are united under cheating scams and dependies on it. So, they never regret to take revenge on customers if you text or speak them rudely.in twitter they never allowed me to pass comments on ebay. Second thing, in voice call income call will be highly rude by rowdy persons especially from punjab side as you know north indians are purely based on tone base and ready to fight people (Man handling) as such persons will never care to give respect...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Ebay.in — battery of micromax 4 plus a315 [Resolved]

 BYJAS PAZHEDATH on Dec 16, 2017
I had bought a battery of the very phone on27 oct 2017. When i approached a technician from kalikavu, he told me that it is facing size problem and it is not suitable to my phone. Accodingly, i called 3 times to ebay, they rejected my call. I should either refund or replacement. I called national consumer help line542709 three times ant the executive registered my complaint and asked me to follow the very link of site. The seller's name of ebay from i bought the battery is anurag r keshawani. He also rejected me as i called him and sent messages to him by whatsapp....
Complaint comments  Read comments Complaint category Electronics & Appliances

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