eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 43%
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
43%
Complaints
4372
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eBay.in Complaints & Reviews

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Ebay.in — given fake shipping number [Resolved]

 Dani Kp on Nov 11, 2017
Dear sir,
I purchased a 50kg home gym product on 2st october. As per ebay the delivery time is oct 27th. And the product didn't received. I mailed and they said nov 10th is the last date and now also i didn't get the product. They gave me a shipping number and i searched it shows that no item in this number.
Courier name: tciexpress
Airway bill details:[protected]

Kindly help
Dani ko
Kerala
[protected]...
Complaint comments  Read comments Complaint category Other

Ebay.in — not received refund at the given time frame [Resolved]

 Kiran Veer on Nov 10, 2017
Cheat & fraud dealing via e-bay,

For paisa pay id: [protected]. Sr#[protected]

I had raised the refund claim for damaged and error prone product. But e-bay are just saying that we processed. But till now i haven't receive the refund.

Product description: video rca av s-video pal to vga adapter

I have already got the query regarding my refund status by mails & calls from my bank, my atm debit card, and specially sbi main branch mumbai. They said to me on conversation that refund return is the responsibility of online shopping hub.
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — iphone 6s / product was defective [Resolved]

 Kevalch on Nov 10, 2017
I have purchased iphone 6s and i have returned the product what i have got and now the seller is saying that i have sent the different product. And i have gave the every proof that ebay wants. And from 3-4 days the ebay executive is saying that "today it will be solved and you'll get a call from your side"
Please help me. Its i big issue. Now seller has changed his name so that no-one can trace the claim and that seller will be successful in his fraud....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — received a iphone 6s with a duplicate display [Resolved]

 Shubham Sarode on Nov 10, 2017
The product worked well for 3 months. Then i faced a battery problem.

So i went to the apple authorized service center to replace the battery. They told me that the display of the mobile phone is duplicate.

I am contacting ebay daily but no one is ready to help me as it has crossed the 10 days ebay guarantee. They are telling that it's all upon the seller now.

The seller is non contactable from 1 month....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — product is defective- and not as described -paisapay id 46194812576 [Resolved]

 sandip1990 on Nov 9, 2017
Described as a UPS battery but in the battry nowhere it is printed that it is a UPS battery infact the battry is 4 times smaller than a regular UPS battery product PaisaPay ID [protected] want my money back...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — refund request rejected [Resolved]

 Savina Raicar on Nov 9, 2017
I have ordered a magic mop on 12th oct 17 still not received the item and when i asked for refund the refund request was rejected by the pay pal. When i had a chat with one of your customer care named vaishali she is telling me to inform bank to refund the money. How can the bank refund the money when its already being paid to seller. Its really disgussting and disappointing reply from customer care. I have being cheated by ebay. I want my money back....
Complaint comments  Read comments Complaint category Home & Garden

Ebay.in — worst service ever [Resolved]

 Rayan Shariff on Nov 9, 2017
Actully i have ordered sony power bank its not at working.. It was dead in the package itself.. So i have claimed ebay gurrnty i got demand draft check on my name.. I don't have my own bank account.. So
I am using my mother's account..
When i resend the check back to the mumbai..
To send me a another demand draft on my mother's name i tried to change name to which i want the another demand draft but its asking me to change the name after 30 days. Ebay is such a buckshit online selling network please
I can't able to change.. My name and adress for another 30 days.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — I'm complaining about I purchase today power bank [Resolved]

 Chaitanya Devre on Nov 8, 2017
I'm Ordering The Powerbank Of Xiaomi MI And The Product Was Not Get Me As I Described, I mean I ordered Mi Powerbank And I Got Troops Powerbank And When I Try To Verify The Product Got Is Of MI Company It's Fail In The Verify Test, Because The Powerbank Have No Symbol Of MI, And Also No Barcode To Scan The Security Code...
Complaint comments  Read comments Complaint category Other

Ebay.in — invoice copy [Resolved]

 sukans on Nov 8, 2017
I have purchased i phone 5s in the month on Nov 16 2016, i have problem with my phone with 10 months, i am asking invoice copy for the same past few weeks to repair my phone under warranty, i am not getting response till now...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — they stole my product [Resolved]

 ahmermohd@gmail.com on Nov 8, 2017
I ordered a product 8pin coil power relay dpdt ly2nj 10a with socket base on ebay on 29 sep, 2017. I paid ebay in advance for hassle free delivery of my product. My product was estimated to be delivered between friday, 13 oct - monday, 23 oct 2017. However i still don't have my product. I contacted the seller and seller said that it may have been lost/stolen in transit and referred me to ebay. When i tried to raise a claim with ebay they rejected my request saying that i was not eligible to. Now i have no product and money also has been taken by ebay and i feel that i have been scammed by ebay....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — earphones - sennheiser cx-180/refund of the amount [Resolved]

 aniketgupta20 on Nov 7, 2017
I have purchased sennheiser earphones from ebay. The have sent me defective product. I consulted with the seller, he suggested me to return the product so i had returned the product. I have also submitted a complaint about the product being defective and they have processed my claim. It's 2 weeks now but still i haven't received the amount. They have mailed me saying that my claim is processed....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — fake phone supplied by their seller digital estore, chennai [Resolved]

 Srinivas Sitaram on Nov 6, 2017
Hi... I'm facing a huge issue regarding an iphone 6 64gb ram by paying 28, 400 in august 2017 in ebay from their seller digital estore, chennai. My ebay id is srinivas 181971 and my paisa pay id is paisapay id [protected])

In october'17 i had a major issue with the touch. Assuming that it is a minor problem of the panel, i went to reliance resq store to get it fixed. One look at the phone, the service center manager told me that the screen has been replaced with a fake one. I've been trying to call digital estore guys on the listed telephone number and it seems it is out of order...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — refund claim not yet settled for 32"sony led smart tv [Resolved]

 2008svj on Nov 6, 2017
I have purchased 32" sony led smart tv on ebay india.
I have recd damaged item. Informed to seller sent him photos. I raised a claim. Seller promised me to send replacement. I recd replacement also but unfortunately that was also recd. Non working & damaged. This was also informed to seller & photos & video clip was sent to him. It was uploaded on ebay as well. Both the items models were not as described in the description. I have my douts whether both items were original sony even or not? Mostly not.
I asked for refund. Ebay arranged reverse pick up of both items on 18th october through...
Complaint comments  Read comments [1]Complaint category Online Shopping

eBay — I didn't get refund [Resolved]

 Mohmmadrizwan kharadi on Nov 4, 2017
Dear sir,
My name is rizwan and I am buying a jbl wireless headphone on 31th july from the online site eBay.in and they give me the duplicate product. so I call the saller and file a refund on site so some days later the saller calls me and said for returning product to him and I send the product to saller by the courier and some days later eBay calls me and said your refund is ready and it will be send on your location.
And they send me the dd . But it's returned by post office so I call customer service and told all story so they said we will working on it and it will be resend...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — non refund for the faulty item after returning to seller [Resolved]

 sibi mathew on Nov 4, 2017
I had ordered for new nokia 6, android model 2017 which was shown in the ebay page on aug 29 2017
Claim id : 3156607
Paisapay id : [protected]
Item id[protected]. And paid 14485 rupees. After so many days of waiting i got the item on 10 th october 2017 which was not in working condition
As per instruction from ebay, i returned the product through blue dart airway bill no. [protected] to the seller (Saman_retails...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — selling cheap product and not accepting the claim [Resolved]

 pravinksh on Nov 3, 2017
Bought a wireless charger from ebay for rs 399 which clearly showed brand name as samsung also it was mentioned the same in description but they send some cheap chinese charger, the photograph showing original packing, also it also asked for colour options, when we contacted them on mail regarding the claim they refused to do so telling the claim rejected
Attaching the photographs for the description on the website as well as the product received
Thanks...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — laptop thinkpad l420 [Resolved]

 indraj01509 on Nov 3, 2017
Linova thinkpaid l420 . Thise item damage and very old .Thise no spot Windows driver and webcam .I see mentconditon item but this is very old . Items CD driver is not good . I receive this this item 18 oct2017 .And I checked it it's not good .Please help me sir...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Ebay.in — 182639720728 [Resolved]

 abhikumaar06@06 on Nov 2, 2017
I get only my product cost but still i didn't get to packing cost and i sand that product from post office which is far from my house.noone come to pic that product than i Sand that product from India post i want my packing and travel cost whic is 200 please refund my money...
Complaint comments  Read comments Complaint category Stock Market

Ebay.in — different item [Resolved]

 karanvats on Nov 2, 2017
Dear Sir,
My name is Karan vats
On 27th sept, i bought an item but item received after one month and i was tired to call ebay customer care but this company did not ready to refunf my money or replace my item. im a great victim from ebay.
Help us.

my mobile no. [protected] or [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — refund on my order not dispatched [Resolved]

 Sudesh Shetty on Nov 1, 2017
On 21st october, i received an email from ebay stating that a refund has been initiated. Refund has automatically been initiated on item "liquid chlorophyll plus guarana by proyoung – 500ml, better than k - link"[protected] on 22-oct-2017 since your shipping partner has not confirmed pickup of your shipment from the seller within the time. I still have not received the refund on my card. My email address is srsvisitme@yahoo.com...
Complaint comments  Read comments [1]Complaint category Health & Beauty

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