eBay.in Customer Care
eBay India Private Limited
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
50%
Complaints
4193
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1805
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eBay.in Complaints & Reviews

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Ebay.in — hdmi to rca converter - not delivered [Resolved]

 rahulkashyap_2000 on Mar 9, 2018
I have purchased one hdmi to rca converter on ebay.in on march 3, 2018 and as per the delivery timeline it needs to be deliver to me on or before 10/03/2018. But today is 09/03/2018 and i am getting message from ebay saying that now product will be delivered on or before 18/03/2018. The tracking details were shared with me on the same day i. E. On 03/03/2018 but on courier company's website the status of courier is appearing 'in transit' and my utter shock its not moving from its location since march 3, 2018 i. E. The date of buying and shipping of the product.
I had contacted seller via...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — refund required for shipped item to seller [Resolved]

 ravinayaktvl4 on Mar 8, 2018
Dear Sir,

I had bought a Travancore Coin for Rs.649/-. In the Listing, it was mentioned as NEW, but what I received was a USED. So I had raised a claim for Item Not as Described for PaisaPay ID : [protected] and the Claim ID : 3476192 dated 26 Feb 2018.

After that on 4th March @ 12:35 P.M, I received Email from Ebay to RESHIP THE PRODUCT TO SELLER WITHIN THREE DAYS. SO THREE DAYS MEANS 04.03.2018 IS DAY ONE, 05.03.2018 IS DAY TWO & 06.03.2018 TILL 23:59:59 IS DAY THREE... BUT BEFORE THE DAY THREE IS NOT COMPLETE AND AT AROUND 1.30 P.M., EBAY HAS CLOSED THE CLAIM SAYING...
Complaint comments  Read comments Complaint category Other

eBay — I have got a damaged product [Resolved]

 Vandana_sharma on Mar 8, 2018
I have got iphone 6s which is not working and ebay is responding on complain moreover the contacts details of sellers are wrong they are not co-operating with me and fooling they will take action since 2 months. I tried to contact seller but no one pick phone moreover ebay employees always tell they will contact in 72 hours which they never do it almost 2 month no action have taken first they told me i will get refund then later they denied moreover now they are not co-operating at all....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — non refund of money sr# 1-150285532497 [Resolved]

 Dheeraj_Mantri on Mar 8, 2018
This is with reference to a transaction done on 4 feb 2018; i have given several mails and call to e bay specifying that the transaction was successful and amount was credited to the vendors account (As confirmed by bank)
Here are the details:

Payu id : [protected]

Merchant name : www.ebay.in

Transaction id :[protected]

Bank reference number :[protected]

Transaction date : 4-feb-2018 8:08 pm

Transaction amount : 2490.2

Still i am not getting any proper reply from e bay. Getting...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Ebay.in — order no 0865321 uni c returned no refund

 scher on Mar 7, 2018
Order no 0865321. The uni c tablet was returned to ebay on 7th sept 2017.
The pick up receipt no is[protected]. Order id 3119615.
Signed bt siva kumar. Pjone no; [protected].

Just called ebay they refuse to accept this information although i have a signed receipt of returned the item.
The ebay person harps on the fact that my email id is not recognized. (I had to change my mail id because it was hacked into and all virus got in).
Then again the ebay person says that i ordered the same item in january 2018 which is true, i wanted ebay to jog their memory...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — paytm wallet money deducted to bill-desk [Resolved]

 Pradeep Golkonda on Mar 6, 2018
Sir
I have ordered refurbished iPhone 6 64gb of Rs 19, 490 and I paid it through my PAYTM Wallet.money deducted from my wallet. i did not get any order confirmation from eBay. please below attachment and please refund my money.
Please reply As soon as possible. It will helpful. My money struck in BILLDESK payment gateway. Please check and refund....
Complaint comments  Read comments Complaint category Credit Cards

eBay — insulin plant not reached [Resolved]

 Nagisetty Ankaiah on Mar 6, 2018
I am placing the order of insulin plant on 24/02/2018 and paid the amount from my bank account to othpg[protected], minikart india pvt ltd, mumbai on24/02/2018, delivery at nizampet, hydarbad and till the product is not reached, please kindly tell us the status of my order, if you not sending the product kindly return my amount to my bank account...
Complaint comments  Read comments [1]Complaint category Home & Garden

Ebay.in — no refund/replacement for defective product [Resolved]

 VijaRaj on Mar 6, 2018
Hello sir/mam,

This is regarding the purchase of programmable time i had purchased from ebay (India):[protected]. Lebhile is the seller from ebay. He is not providing any support as well. It is not the first time that we recieved the same defective product. It is the second replacement. Such defective products are being sold by him and despite complaining about it to ebay, nothing happened and as a result our money is gone in vain and end result is that we are sitting with the defective timer....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — delay in product delivery, no proper resolution and disgusting courier services [Resolved]

 Glendpenha on Mar 5, 2018
Hi,

I had ordered a product on 21st feb, 2018 but still not received any update on delivery. The courier company tried delivery on 23rd but since i was not available, they agreed to deliver by 26th feb.. Neither did they attempt any delivery nor did they contact me.
I spoke to couple people at the courier company and also ebay customer but got false promises on delivery... Item number[protected]...
Complaint comments  Read comments Complaint category Pharmacy

Ebay.in — unauthorised credit card charges [Resolved]

 Niranjansiddagangaih on Mar 3, 2018
On[protected] i have made a purchase of lenovo smartphone using hsbc credit card for rs.5999\=thro ebay, i have surprised to see that in hsbc card monthly statement rs.5999\=amount has been charged twice. I have raised a dispute and sent request to hsbc on[protected]. I have received reply from bank, issue has been referred to ebay you need 50 days to resolve the issue.
Request to take up the dispute on priority clear it immediately....
Complaint comments  Read comments [1]Complaint category Credit Cards

Ebay.in — ebay is not paying my money on returned a product. [Resolved]

 Er Gautam Umaria on Mar 3, 2018
I have purchased nokia e51 mobile in august 2017 from ebay india. Due to poor quality product i have returned to ebay and asked for the refund of rs 2999.00. After continuously following up twice in a month till date ebay has not paying my refund money. Each time his representative gives a new date to send my money but till i am not getting solutions. I have also asked for an email regarding the issue but they are refusing....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — ebay not refund my money [Resolved]

 Hasmukhnavadiya on Mar 2, 2018
My ebay guarantee claim id - 3421734 for paisapay id - [protected] mobile no-[protected] email savajinavadiya@gmail.com मेने ebay से मोटोरोला मोटो x play मोबाइल खरीदा था 4699 रु में लेकिन मोबाइल में दिक्कत थीं चार्जिंग नहीं हो रहा था इसलिए मैंने रिप्लेसमेंट के लिये क्लेम किया था क्लेम के जरिये मेने सेल्फ रेतुर्न किया...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ebay guarantee* claim 3457933 sr# 1-149231812265 [Resolved]

 Naga Pathi on Mar 1, 2018
Sir/madam,
I brought jio setup box firom ebay it has not mentioned any thing about the product. However, once i received the product it not jio product it is fake product and raised claim. Now they have closed the claim without any resolution even i have provided the information and the product has been shipped the seller.

Shipment summary
Print
Tracking no. H06770182 last status successfully delivered
Reference no.
Booking date 22nd feb'18
Last status date 28th feb'18
Shipment details
Origin hyderabad destination...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Ebay.in — order not confirmed [Resolved]

 thamil1058 on Feb 28, 2018
I ordered in ebay.in payments through indiaideas@icici upi id from my upi id [protected]@airtel rs 708.30. Amount is debited from my account but order not conformed. Ebay username :bthamils@gmail.com.
Refund amount is not credited to my account till now/order not conformed. My contact number is [protected].
Transaction id is[protected] to indiaideas@icici. Order time is 27.02.2018
6.00pm...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — a brand-new imported xiaomi mi mix 256gb duos/6gb/6.4" bezel less screen/16mp/5mp-black-item no. 152797910536 [Resolved]

 nmkandan on Feb 28, 2018
For your kind attention: (Dates & events):
A brand-new imported xiaomi mi mix 256gb duos/6gb/6.4"bezel less screen/16mp/5mp-black-item no.[protected] – item described by ebay.in as if ‘”available – in stock”
Date of payment:- 15.02.2018 & my paisapay id: [protected].
Date of delivery as described by ebay.in:- between 19th feb. 2018 – 20th feb. 2018. But the item has not been delivered to me (Till now) as informed by ebay.in. On 19.02.2018 ebay.in requested me to accept “extension request” thereby assured / promised me to deliver the item within few days. As...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — payment made but no confirmation of order booked [Resolved]

 Mohan191 on Feb 27, 2018
I just purchased online an item 5 key 100 m laser point distance meter range finder measure diastimeter green fromm magideal (8076). The payment reference is vide state bank of india lsbi[protected]igaczufet8 for inr 3660/-. I have not received any message on confirmation of the purchase yet. I logged in as a guest. Please let me know whether i will get the item or the money would be refunded....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — refund of a defective product [Resolved]

 zeesam1 on Feb 27, 2018
I bought a sony headphone from ebay.in using payback point and received a defective product on 7th february, 2018 and lodged a complain on 8th february, 2018. Now they have agreed to refund the payback point latest by 15th february, 2018 but it hasn't been credited to my account yet (27th march, 2018). I have complained about this 4 times already - 2 times by phone and 2 times by email. Help me please.

Claim id: 3443152
Paisapay id: [protected]
Item number:[protected]
Seller id: omgifts
Date of claim:[protected]...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — I am complaining about my item lg v10 mobile.

 bikash goswami on Feb 27, 2018
I am complaining about my item LG V10 mobile.Its been 8 months ago, my LG V10 phone software has been crashed and I have send it to service centre. But till now, I couldn't receive my LG V10 and also the buyer is not attending my phone and he couldn't respond my phone. Please do the needful action as early possible....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — after paying money order has not placed. [Resolved]

 Ajimuddin Mallick on Feb 26, 2018
My self MR. AJIMUDDIN MALLICK. Cantact NO - (+91) [protected] Today at 12:03 AM i had ordered a ERD USB CABLE through E-bay and it was of RS 138. But due to some technical problem when i tap on processed to pay then the money has been paid from paytm wallet and it not showing on ebay that i have ordered a product on ebay one sms had also came to me from paytm that i paid BILLDESK RS.138. then also my shipment of the order has not been complete....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — money not refunded [Resolved]

 Shkmohdhsn@gmail.com on Feb 25, 2018
Ebay is not refunding my money..
I ordered a modem from ebay website and i didn't get the product..
The courier which is assigned to it clearly to me that product is lost and they have already refunded money to ebay..
I has already been a month and ebay is making a huge delay in returning my money...
It has been a frustrating experience to shop with ebay..
Please do not buy any products from here guys.. It seems like a scam

Paisapay id of the product: [protected]
Item id:[protected]...
Complaint comments  Read comments Complaint category Online Shopping

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