eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 45%
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4544
COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
45%
Complaints
4544
Pending
1186
Resolved
1748
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Good news! We have a good connection with the company and they're good at resolving user complaints.

eBay.in related photos (1409)

eBay.in Complaints & Reviews

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Ebay.in — ebay send me fake mobile... [Resolved]

 sameeshaikh on Jan 24, 2018
Ebay and sarf trading... I purchase a mobile on 29/4/2017 your site. Mobile name is kult 10 and paisa pay id [protected]. The mobile is very worst all time hanging... Problem.. I say its ok... But after some day... The mobile not switch on... So i call custmer care.. They said to me go kult service center... But when i goes service center... Then they reply me... The mobile is not genuine... Original... Its fake product... Only name used kult company... I surprised... Also i call kult service they said give imei no.... Then he also say... The mobile not original... So why ebay send me fake product......
Complaint comments  Read comments Complaint category Mobile Handsets

eBay — sale of poor quality product of lesser price by recovering exorbitant price [Resolved]

 rspavaskar on Jan 23, 2018
On[protected], i had placed order for universal pure color stretch chair cover for computer office rotating chair blue[protected] with ebay vide paisapay id [protected]. I was misled by the fake and misleading description of the product. The product received is of very poor quality. It does not worth even rs.100/-. Invoice value mentioned on the packet is just rs.145.46/-. Whereas, i have paid rs.620/- to the seller through ebay. On[protected], i immediately raised grievance about the product and requested for demand. I am totally dissatisfied with this poor quality product. I have time and...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — the refund. [Resolved]

 Harish C UR15EC231 on Jan 23, 2018
The item I have received from the eBay service is a damaged one. I have returned it and demanded them for the refund. I also got a confirmation from seller about the returned item. They assured me about getting the refund in 20 days., But I have been struggling with them for about 4 months. Iam highly dissatisfied. Please do consider my complain and kindly help me in this regard.
Thank you...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — request for refund for pay paisa id 46194225922 [Resolved]

 Dr.jeetendra Goyani on Jan 23, 2018
We had purchased domo tablet through ebay.in, bombaymall is sellers, they send dead product, this both are forcing to take a replacement from manufacturer domo, when we ask domo for refund, they are saying ask ebay, as we haven't sold you the product, ebay is not answering on refund, and mail, and all three are playing football, no body is giving refund since last 3 months....
Complaint comments  Read comments [1]Complaint category Online Shopping

eBay — refund amount not transfer in my account [Resolved]

 Ankür Arÿä on Jan 22, 2018
Dear sir,
I have ordered a tremer on ebay on date 12/01/2018. Nd amount paid by debit card rs.360/-. Nd i have cancelled this ordered on 13/01/2018 because i have ordered wrong item . Ebay seller refunded initiate on 14/01/2018. The amount receive waiting time given me by ebay 6 - 7 days . But my amount not transfer in my bank account yet .i have call many more tim to ebay customer care but problem doesn't solve.
Paisa pay id- [protected]
Refrence no-LUR[protected]
Please solve my problem...
Complaint comments  Read comments Complaint category Business & Finances

eBay — hdmi2av converter [Resolved]

 mnagree on Jan 22, 2018
I had purchased one hdmi2av converter from ebay id [protected] it was not working ebay told me to send it to the seller in hydrabad,, because ebay does not have arrangement to pick it up from my place,, i had to spend another rs 70 to courier to the seller balajitraders2013 his email is rakeshpuri123@yahoo.in
Since then i have tried to contact him on his email but he does not response
I have not got replacement nor my money
I am a senior citizen i require your help i had courier the psc in 4 days time,
Rakeshputi has delayed it,, now ebay says the time period 10 is...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — men's lambskin leather gloves dressing driving biker winter warm gloves [Resolved]

 Johnny Kashyap on Jan 21, 2018
I need original lambskin leather gloves but ebay company delivered to me simple clothes thread gloves. I don't know what i do this gloves. I am very disappointed that. I don't expect ebay company wrong product to delivered me. My rupees goes to totally waste i am shocked to see wrong product but if am i busy at this time because i am make my new home now this reason i am late complaints of ebay company. Please sir help me chance or refund my money. Please help me...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — asus z2070a motherboard or sapphire 570 graphic card [Resolved]

 maddynarayan on Jan 20, 2018
Ham ebay se product order kiye he 3 time but ebay continue order le letehe but 2..4 di bat order cancle kardete he and uska policy dekha ke 2-3 days ke bat amount refund karte he.. Jab refund karte he tab ebay ka site yea dusra site me uska rate bahat barjata he.. Hamara sat nei kohi logo ka sat ebay ai sa kar rahahe.. R bad me koyi varpai vi nehi kar te ebay, plz help me sir or avi mera amount vi nehi mila.. Narayan adhikary [protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — ebay cheated on claim id : 3374669 paisapay id : 46549291738 [Resolved]

 chat2amit on Jan 20, 2018
Two american companies in india, one an example of honesty and ethics and other a cheat

Comparison ebay vs amazon
Ebay india
Has poor return and ebay guarantee policy…they always save the seller and allow him to cheat the
I have shopped from them when i was in usa, but they (Ebay. Com_ is much more ethical that ebay india,.,
They are cheats in india (Ebay.in) and have come to india toc heat indians,
They cheated me recently by denying my claim 3374669 was rejected, my brother's claim of 3316756 was rejected despite my brother wrote to seller...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — nikon lens fraud by gromo deals seller [Resolved]

 Hari Ramana on Jan 18, 2018
I purchased a lens which costs approx 26k. It was used in used listing. But seller mentioned product opened to check working condition. But sold a non working product. The details he mentioned was wrong and sold the product to me. When i raised the ebay claim, ebay dint approve for the claim.

All these fraud resellers are collecting non working items and selling on ebay. Even ebay is encouraging such fraud activities....
Complaint comments  Read comments Complaint category Digital Cameras

Ebay.in — Iphone 5s [Resolved]

 pratmisra on Jan 18, 2018
5s 16 gb space grey (C) 6 months warranty "(Item id:[protected] from seller"rkinternational-faslp"was been delivered to me within a month it's not working even i lodged a complaint though they send some logistic company but thgey are not taking the responsibility of the product exchange and even they are not giving me me data so that i can track ma product.
All the accessories items are fake even not satisfied with the phone apple company should take some initiative as they are degrading the brand"apple"
And also the belief.
Please do need ful.
Really strict actions...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — my refund was approved but refund money not received after so many days compared to refund delivery time [Resolved]

 Tapa das on Jan 16, 2018
Dear sir,
I bought a one plus 3 refurbished mobile phone from ebay.in but received very bad condition phone. Then i returned this mobile phone but i have not received the demand draft yet. When the first time ebay sent the demand they got back When I asked ebay they said your address wrong then, 12-15 times i talk to the customer service and every time they just confirmed the dd details and address and say your dd is ready we will be sent as soon as possible but i have not received the dd yet.
There is no point in talking to the customer service. Like before, repeat the same # again...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — regarding payback points. [Resolved]

 psksaran on Jan 15, 2018
I planned to buy laptop bag using payback points (2500) in ebay website on 22-dec-17. Some technical error occurs while redeeming my points, after that payback points got deducted and i couldn’t able to place the order. May i know the status of my payback points.

I contacted customer care executive several times, but no use.

Every time they are asking me to wait for 4 more days. I faced this issue on 22-dec-17, i have waited for around 3 weeks. Still they are escalating the issue..

These are all the people who escalated my concern to appropriate team....
Complaint comments  Read comments Complaint category Other

Ebay.in — demand draft has not yet been received [Resolved]

 Sagar Singh Negi on Jan 14, 2018
Dear sir,
I bought a infocus m370i mobile phone from ebay.in but received broken display phone. Then i returned this mobile phone but i have not received the demand draft yet. When the first time ebay sent the demand draft to the wrong address. Send to moradabad instead of dehradun. Since then, 12-15 times i talk to the customer service and every time they just confirmed the dd details and address and say your dd is ready we will be sent as soon as possible but i have not received the dd yet.
There is no point in talking to the customer service. Like before, repeat the same # again...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

eBay — ebay and phonepe are fraud [Resolved]

 janiketj@ on Jan 11, 2018
I have made two payments on Ebay from Phonepe. One of Rs.57 via email skshaw4@gmail.com and another was of Rs.106.40 via email janiketj@gmail.com. The phonepe registered mobile is [protected]. The transaction was done on 7th Jan 2018 (Rs.57) and 10th Jan 2018 (Rs.106.40) Ebay and phonepe is not helping me. Pls refund my money and take action against Ebay, Phonepe. Phonepe transaction id - P1801071053275395229495 and P1801102308144744153788. No transaction id or paisapay id generated from Ebay. Thanks...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — complain about seller - diggital estore [Resolved]

 Nisheeth chandrachoor on Jan 11, 2018
I lost all faith from ebay today. I am doing online shopping on indian, chinese e-commerce websites since last 10 years but never suffered mental agony as i have this time. Sellers like diggital_estore is damaging all reputations of ebay. Today they cancelled my order which was made a month ago. They asked for extension, and further 3 extensions which i accepted but still cancelled my order. They provided fake bluedart courier tracking id without dispatching the product. Please remove such seller. They are very much habitually involved in such fraud tactics. This time i am not going to spare them....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — laptop and dvd issue [Resolved]

 pravin.tayde on Jan 11, 2018
Dear team,
I have communicate several time with ebay.in team for laptop issue, still my issue haven't south-out yet. Team making statement and playing with issue. I am not satisfied by given support.
However, i just want refund.
Kindly ref attachments to know issue via pics

Note - pravin tayde
Mobile no-[protected]
Paisapay id [protected]
Claim id:-3378231...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Ebay.in — mobile not repaired [Resolved]

 sk.sam on Jan 11, 2018
I am purchase kult 10 mobile on ebay shopping website..8 months ago. Mobile work well but one day morning my mobile auto swich off. I am trying swith on mobile but did not swich on.. Then i call ebay custmer care,, they give sarf trading sellers mobile no. Then i call service center... He told me dont worry.. Send your mobile by indian courier post... Then i sent my mobile on 24 dec.. The mobile reach service center 1 jan 2018.. After 7 days i am when i am calling call switch off, sometime not reachable... After trying calling 10 time they pick call and they said today.. Tomorrow.. 5 days.. His...
Complaint comments  Read comments Complaint category Mobile Handsets

eBay Online Shopping — deliver damage and dead product [Resolved]

 Sinha Tarunkumar on Jan 10, 2018
Dear sir myself tarun kumar sinha i place the order nokia 3220 refurbished mobile but they deliver dead and damage mobile product. As per online ad in a ebay its clearly mention they provide refurbished mobile phone but the provide damage and dead mobile phone. And many times i try to talk with supplier but he is not ready to pick the phone and the sales person sitting there he is very rude any not ready to coprate or listen my problem. And ebay don't have any customer helpline number to solve the issue so please take the action against him....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — ebay - 3322411-ordered oneplus 3t mobile in ebay but received an basic micromax mobile (claim - 3322411) [Resolved]

 Tamilarasanekambaram on Jan 9, 2018
I ordered an oneplus3t mobile worth rs. 24000 on ebay but received an micromax basic set instead. I called the seller immediately and reported about it. The seller didnot respond to my calls properly and just said me to reach ebay after series of followup calls. My claim 3322411 on ebay was opened on the same day that i reported my issue.

More importantly i recorded a video of uncovering the parcel that was delivered to me because the weight of the parcel was soo suspicious that reminded me about all the fraudaulents happening through online shopping.

I provided all...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

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