eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 44%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

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eBay.in Complaints & Reviews

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Ebay — electric roti maker [Resolved]

 surendra bhandary on Nov 20, 2017
I hv recieved roti maker is not in order, it is defective, even though i complained thru email, they are sending the email as problem resolved, they hv not collected the item back or taken any action to rfund the amount of rs.899/- which is paid thru online thru credit card, repeatedly same answer is given thru email, what i can do the ebay is not understanding...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — payment made through billdesk using paytm wallet but showing unsuccessful payment at ebay [Resolved]

 iitdelhihk on Nov 20, 2017
I made payment for a product on ebay two times but both times, paytm sent sms for payment confirmation but ebay showed did not received the payment and showed that the payment was unsuccessful. My wallet transaction id for first payment is [protected] and for second payment is [protected]. It all happened with me on 19 november, 2017 at around 11:12 pm. I was making payment for a woolen cap. My paytm number is [protected]. The product name was 'woolen cap for winter season for men.' i am attaching photos for the confirmation messages for both payments. I shall be thankful to you on refund...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — not refund of money even after returning the product [Resolved]

 hemdarinda on Nov 19, 2017
I was sent a wrong product and the same was told to return, and same was returned almost few days after the receipt on the same add from which it was received. Even after three months the money has not been received. I have done contacted both the vendor and ebay.

Details of vendor is magideal registered with ebay. I was told to contact the vendor by ebay but he has never replied the same was told to ebay.

Ebay did not help me in resolving the problem and left me on the mercy of vendor who never replies...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — new battery purchase not working [Resolved]

 PURAN KUMAR BEHERA on Nov 19, 2017
Original bl242 battery forlenovo a6000 handset ordered on 01.11.2017 having paisapay id:-[protected] and record number as per the bill :-9258 is defective and not keeping charge even after charging the phone for 3 hours. Kindly replace this defective piece with a good one and oblige.

Krishna kumar gupta
In front of residence of hon'ble justice b. K. Nayak,
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — paid for a headphone which costs, rs 74.25 3 times using paytm wallet [Resolved]

 robinson5 on Nov 19, 2017
I paid for a headphone using paytm 3 times but each time it shows payment unsuccessful and money is deducted from my account each time.
Customer support are not able to clarify the issue.
Ebay email - martiancocdominator@gmail.com
I also tried to pay for other orders but the issue is still not resolved.
It already been 2 days and still didn't got the refund as they promised....
Complaint comments  Read comments Complaint category Online Shopping

eBay India — money not refunded for undelivered goods [Resolved]

 binod2 on Nov 18, 2017
I had purchased airtel wifi router on 12sep2017 from ebay india site which costs inr 3174. The product was however not delivered to me. I tried to follow up within a week to the ebay through the contact number.. But was not able to reach them. I then contacted seller but he responded that he will take action only when it comes through ebay.
I tried to reach them often but i couldn't. Finally when i was able to contact them (Ebay), they registered my complaint but after sometime i got message that it was rejected as the valid time for complaint was within 45 days
From the purchase...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — want refund [Resolved]

 Istiyak Raj on Nov 18, 2017

I have a good experience with ebay. I used last two years without any problem. Product received very low pries and best quilty. Last two year i purchased many thing and suggest many people to shop on ebay.

But recently i frustrated to ebay. Last 5 nov i buy a redmi phone refurbished mobile.
I pay money on that time because i trust with ebay. Next day in my office colleague say its not refublised that was totally damage phone sale on ebay. Because he tell me his last experience was not good. So on that time on 6 nov. I cancel my phone. I revived a email from...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — missing transaction [Resolved]

 kawaljit_arora on Nov 18, 2017
On 2nd nov 2017 i placed an order for hair color (Price - rs.300) & i had applied a coupon code for 1st user (Rs.100 off), so i had to pay the balance amount of rs.200.

Thru my paytm wallet i have paid rs.70 and rest rs.130/- i paid thru my canara bank account. I got an sms from my bank stating that rs.130 got debited, but in ebay account its showing that your payment was unsuccessful, coz it was a missing transaction.

Also called the customer service for the same, they asked me to wait for 5 working days[protected] & i will get my 130/- credited in my same bank...
Complaint comments  Read comments Complaint category Cosmetics

Ebay.in — product dispatch or refund [Resolved]

 Ahmedrk on Nov 17, 2017
Order id [protected] / despatch id[protected]


I received a call from [protected] (Rakhi jaiswal) stating they belong to e-bay sales and promotion dept. And my account has been selected for special promotion wherein i would receive a gift (One selected from: sony bravia screen or dell laptop or lg refrigerator or i-phone 6s) for which i have to purchase anything from e-bay for rs. 4000/-. I was told that this is a special promotion and i would have to make the payment via paytm to the qrcode they sent to my whatsapp and that i would get my cash-back 20% in my paytm...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay — product not working [Resolved]

 radeep11 on Nov 16, 2017
I have ordered jbl ear phones from ebay on 13th october and paid online and recieved product around 20th october, 2017. When i used it first time it was not working properly. From that say i am calling on ebay customer care service and every time i listen one same thing, that your problem will be resolved in 48 hours. My paisa pay id is — [protected]. I have recieved the item. Nut i want to raise a complaint. I am not able to raise a complain because the seller have not updated ebay with item shipped. I have called 5 times in customer care and i alwasy listen same reply that your data will be...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — defective dvd writer received. online complaint cannot be registered. [Resolved]

 ostapradeep@gmail.com on Nov 16, 2017
Email reference id: [#ccdf26309d804aab9d08d4f4e76152da#]

As per instruction, i have sent several complaints to dealer-magideal but e. Bay cannot forward the mail to magideal (Magide_gsi2345nej@members. Ebay.in) for reasons unknown.

Complaint - as desired, images of received item are attached.
The dvd writer is not able to read most dvds. It read once after long time making unusual hammering sound and then stopped midway.
Please replace it with proper item.

Please complete resolution....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — scam on ebay site [Resolved]

 @tul1 on Nov 16, 2017
Atubaraska-09:43 am
Raj9:43 am
Welcome to ebay live help. My name is raj kishore. How may i assist you today?
Atubaraska-09:44 am
I was trying to buy acer netro laptop via your ebay site. But there were some auction. I was won that auction when i was trying to pay for it. There were no link for pay like netbanking etc.
Raj9:44 am
Hello atul.
Raj9:45 am
I will surely assist you with your query.
Raj9:45 am
Let me check the details for you.
Atubaraska-09:45 am
I was recieved the call from [protected]
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — delay on refund because of seller's confirmation [Resolved]

 greekgodzeus25 on Nov 15, 2017
I had purchase an item from ebay on 18 oct 2017 item id[protected], paisa pay id: [protected], seller id: excotronsolutions

Dell latitude 10e st2e tablet 1.8ghz/2gb/64gb ssd/10.1" hd touchscreen win 8 pro

As soon as i received the box on 23 oct 2017 i opened it and started the device and it was constantly rebooting hence i requested for refund on 24 oct 2017

After which ebay arranged return pickup on 30 oct 2017 so i returned the product to the courier person as i was instructed to he checked the product and took it here is the awb no:[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — refund case pending since more than 1.5 month

 Kamal Upadhyay on Nov 14, 2017
EBay India, making people fool and pathetic customer service, so i suggest you all please stop buying the products from them, because if the issue comes then they will keep your case pending till 4 to 5 month, this is my personal experience Consumer Court Department of Consumer Affairs, Government of India...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — plastic wardrobe [Resolved]

 babulaldr on Nov 14, 2017

I bought a wardrobe from ebay. They delayed the shipping hence i bought from the market. Then i asked them to refund the money and return of the item. According to the guidance by the seller/mediator from ebay, i shipped back the item and asked for the refund. Initially they responded of phone calls and promised about refund. But later on neither they are responding to phone calls nor to emails and they didn't refund the money.

Persona who contacted me is dhrubjyoti, his phone number is [protected] email is dhruba. Alliancegroup@gmail.com

It's almost...
Complaint comments  Read comments Complaint category Furniture

Ebay.in — studio photography lighting kit [Resolved]

 superwoman ADAH on Nov 14, 2017
I had placed an order on september with the studio photography lighting for my personal use. It was being sent from us so i patiently waited. I had given my pinkie as 737135 which is gangtok, sikkim. But the seller delivered to hyderabad! I don't know how it's possible and i kept getting messages from the seller that it is in delhi customs and will be delivered to you in 2-3 days which has been more than a month and i kept getting messages. Hoping for it to reach me on time since i had placed a prepaid order it didn't due to which i kept calling ebay and everytime they told me since no courier is...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — iphone 6s / product was defective [Resolved]

 Kevalch on Nov 14, 2017
I have bought iphone 6s from ebay and the product was defected so i talked to seller that phone i got is not getting on, so he told to file a claim and return the product.
So ebay done the reverse pickup by delhivery courier and the product was picked up. And i have sent all the product which i have received in the courier and the exact same phone with all accessories (Including data cable, dock, book, box, free cover)
And on 6th the seller got the phone back and on 8th he is complaining that he got different phone.
I have gave pictures to ebay of the phone without any scratch...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — given fake shipping number [Resolved]

 Dani Kp on Nov 11, 2017
Dear sir,
I purchased a 50kg home gym product on 2st october. As per ebay the delivery time is oct 27th. And the product didn't received. I mailed and they said nov 10th is the last date and now also i didn't get the product. They gave me a shipping number and i searched it shows that no item in this number.
Courier name: tciexpress
Airway bill details:[protected]

Kindly help
Dani ko
Complaint comments  Read comments Complaint category Other

Ebay.in — not received refund at the given time frame [Resolved]

 Kiran Veer on Nov 10, 2017
Cheat & fraud dealing via e-bay,

For paisa pay id: [protected]. Sr#[protected]

I had raised the refund claim for damaged and error prone product. But e-bay are just saying that we processed. But till now i haven't receive the refund.

Product description: video rca av s-video pal to vga adapter

I have already got the query regarding my refund status by mails & calls from my bank, my atm debit card, and specially sbi main branch mumbai. They said to me on conversation that refund return is the responsibility of online shopping hub.
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — iphone 6s / product was defective [Resolved]

 Kevalch on Nov 10, 2017
I have purchased iphone 6s and i have returned the product what i have got and now the seller is saying that i have sent the different product. And i have gave the every proof that ebay wants. And from 3-4 days the ebay executive is saying that "today it will be solved and you'll get a call from your side"
Please help me. Its i big issue. Now seller has changed his name so that no-one can trace the claim and that seller will be successful in his fraud....
Complaint comments  Read comments Complaint category Mobile Handsets

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