| Address: 560076 |
| Website: ebay.in |
Listing unbranded fake company.I have Ordered BlackOx 42LYS4001 40" Full HD SMART Android LED TV :MHL: USB-USB Transfer Tech[protected] )
on Jan28th 2017.Till Now, Feb 24th 2017, Item is not shipped by seller.I have open ebay gaurantee claim on Feb 5th.Still, no use.Seller mobile is always switched off.Once in 10days he replies to mails, saying that, I am ready to ship item but ebay guys are not picking your item.When you call ebay customer care regarding same, they will say, "wait for 48hrs item will be shipped".That never happened.Ebay is seller friendly.Ebay doesnt care about buyer.May, be ebay is part of this fake and unbranded company.
Ebay gaurantee is another kind of cheating people.
You cant talk to ebay gaurantee guys directly.The only way, you have to talk to them when they call you.If you miss that call, Again you have to wait 48 more hrs.This is pathetic.
Now a days people are coming with 1day delivery option.But, look at this ebay, they cant even ship item in 1month.Pathetic service, worst seller.irresponsible customer care.
In a month, Every I called 3 times to ebay guys.It became daily routine for me.
Name Lokesh
[protected].
my order details:
Claim ID: 2673476
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: upnyaas12
Date claim opened: [protected]
Ordered date:[protected]
Mar 27, 2017
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
eBay.in Customer Care's response Dear rvnaskiran,
We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.
Regards,
Team eBay
May 26, 2017
Updated by rvnaskiran Finally Claim has been resolved after 4 months, But till Now, not received my refund amount.Worst service ever.
For this u may write a request / Maill to Ebay customer care or Escalated executive of Ebay. They will guide u as u expected and your query will resolve sooner. But u have to submit the proper proof fore the same.
Thanks,
ANGURAJ.K