eBay.in Complaints & Reviews

I have purchased one Xiaomi MI5 mobile from ebay on 14 Feb 17 and delivered defective product on 16 Feb 17. Item id is[protected]. i also registered claim on ebay under paisa pay guarantee. but they rejected my claim and did not refund my money. Ebay is cheating with everyone by sending defective item to customer.ebay claim id is 2697953. I called customer care first they tell that wait for 4-5 days your claim will be taken in action and you will get refund, but after 2 day of claim I got message that my claim is closed and rejected. When I called to customer care again then customer care operator told that your refund will not processed because item is in manufacturer warranty, i told that I did not use this mobile phone 1 hour too, then also he ignored and told to go to service centre.

Paid the amount through netbanking on 11-Jan-2017 but, ebay has wrongly printed the invoice as COD. The courier person refused to deliver the item. Claimed for refund. Still not yet refunded the amount. Contacted several times. SR. Nos.[protected] &[protected], 1-[protected].

eBay is least bothered about the customer.

I had purchased item night vision hidden hd pen camera with 720 p vedio recording and 32gb memory card. Item number[protected]
4-paisa pay id:[protected]
1-memory card of 32 gb is not given to this item. As described to free to this item. Why?
2-item is not working.
Kindly resolve it.

Dear Sir,
My paisa pay id: [protected] and claim id: 2673915.
I has purchased “Kaya Skin Clinic Complexion Perfector Cream SPF25 30M” on 01 Feb, 2017.
The product is used one.
1. The seal of the item was already opened and it seems it opened many a times and now it is not sticking again.
2. Many scratches on the bottle which tells the story itself.
3. The MFD date was 04/2016 which means the product is one year old and next year it will expire.
I had created a claim on 06 Feb 2017, sent them images (attaching the images) but they are saying that those images not clear so they have closed the claim.
Kindly do needful and refund my money as soon as possible.

Thanking You,
Regards,
Menka

I received faulty 32 gb data traveller .My paisa pay id is [protected]. I want to change it otherwise returned my amount.I contract to the seller but he give no positive reply and told to submit a complain.Therefore do the needful so that I get returned money or otherwise a good condition pen drive thank you.

Worst service .. After delivering duplicate product they say, we cannot do anything in this matter . Better you talk to seller .. & seller is not picking up call.

If i would have to talk to seller then why the hell are you doing on middle .. go & shut down your ebay ..

They are cheat .. they always deliver duplicate & low quality product . It happened with my frnd also.

I have order 32GB memory card in ebay. But the received memory card not working and not even that is a memory card. That is only plastic chip. If i contact ebay customer care they are told to go service center like that.
How can i go service center with duplicate product. Tottal very bad i called ebay customer care in cha they also told like this

Dear Sir,
My paisa pay id: [protected]
I have bought a new Apple iPhone 5S 16GB Space Grey Unlocked - Imported Product - 6 Month Warranty" (Item ID:[protected] on 31-Dec-16 through ebay from your name as seller "imorted-mobiles77-usa" .
I faced the following problem in same product-
1-IMEI number not matching with box IMEI Number.
2-I did not get any invoice by seller for my I phone 5S with mentioning IMEI number.
3-Battery have problem as same get close anytime with less than 30 %battery.
4-Phone already used and login by someone else ID while I start the phone.
5-Main Camera not working in phone.
So I informed ebay and raised An eBay Guarantee* claim on 6 January 2017.After various conversation through ebay finaly they ask me to ship the iphone to your address on 24.01.2017 and provide your address as : HK TRADING CO Address:12/16 (F/F MIDDLE PORTION) WEA KAROL BAGH DELHI-5 New Delhi, India 110005 Mobile Number:-[protected]
I have send the I phone though India post registered facility on 27.01.2017 to your address with transaction no- RU[protected]IN.
As per India post the item delivered on 31.01.2017(as shown in attachment) and declared by India post.
Kindly do needful and refund my money as soon as possible.
Thanking you
Regards,
Anurag
M-[protected]

I have purchased yamaha number plate form eBay on 1 fab 2017. My PaisaPay ID is [protected]. Item id is[protected]. Seller is shopfast. They shipped my item on 2fab 2017 from bluedart. Airway bill no.is [protected]. I haven't received item yet, but courier status is delivered. After that EBay also confirmed that your item was delivered. Please help.

My paisapay account balance is rs. 174500 and my remittances are one hold since 2feb 2017. I SOLD THE PRODUCT 2 months back, they are not giving my money. They don't even reply to emails, I sent them everything they asked when they put my remittance on hold, but still there's no reply from them. O raised a complaint earlier regarding this issue, a person saying that he's from eBay and told me I will get my money in 2days but I didn't got it.please help, I will go to court if this time they ignore my complaint
My eBay email - [protected]@gmail.com

I brought one Drone Rs 5599. But seller send me another drone Rs 4000. and seller told me remaining amount refund within two day.but still no money no phone. I ask customer care they simply told it is you and seller problem. Seller phone no is [protected].seller told I transfer money through PayTM and also asked account details. But sent me money. Now he was not response phones also.

I am purchasing a product from ebay India on 25th Jan 2017 seller send me refurbished mobile not brand new, I am contacting apple customer service reg this they also confirm this phone is not brand new that is second hand, when I am raise a claim on ebay they also not solved my problem and close my case without solving my problem and without listening my problem and I am contacting on ebay again and again but nobody solving my issue I am sending many mails seller agree for return there product but not sending any confirmation mail on ebay only sending me pls solve my issue

Hibi got hot shaper from ebay recently just after using it for 5 days it got damaged, very poor quality ...please rerefund my money back or replace it else i will file compalint against you to court coz it was such a bad experience shopping with u...i recieved it from virender kumar
B-2301 gali no. 37, 1st
Pusta Sonia Vihar
Delhi-110094
DL
Phone: [protected]
Recored no- 2247
Ref#[protected]
Awb# [protected]
My name is Roohi Vij
8 dasondha Singh Road
Near pushpa market amritsar 143001
Ph: [protected]

I had ordered 18 items on ebay India site for my school. Received only two items.
Raised claim for all the items and first they say it would be refunded and after few days a new mail comes saying your claim is refused.
While I have not recieved my articles then I am entitled to repayment.
Sincere advice is this site should be banned and not allowed to do such fradulent business.

I was bought a phone (Moto G4 plus) in 20-oct-2016 and it's warranty is given for 6 months my paisay pay ID is [protected], when I was gonna on Moto service center they said that we can't provide services for product which is bought by eBay . After that I was contacted with eBay they was said that they send me charger but they can't send me and no any reply they will give . At that time I have phone without charger I am very said with with eBay services

Hi, I was a seller on ebay and my account was put on hold. Payment too was kept on hold due to it. They have said that due to policy violation this action was action against my selling account. It has been 3 months now that my payment is not being settled. Even after number of calls, I am not getting any resolution. Kindly help. Total hold up amount is more than $ 4, 00, 000. I wish to file a complaint against this to get my payment.

Sir,
Maine 16 jan 2017 ko ebay ki website se online ek lenovo k3 note mobile kharida jiske liye maine ebay ko Rs. 6999/- paid kiya aur mujhe
20 jan 2016 ko delivery me khula hua packet mila jo maine nahi liya aur usi time maine ebay ko complaint bhi kya jiske baad ebay ne kaha ki apko refund 5 working days me mil jayega.
Tab se aaj tak mujhe koyi refund nahi mila rojana call karne par mujhe 72 ghanton ka time diya jata hai par refund nahi milta
Ebay company mujhe sirf gumrah kar rahi hai

Hai
actually i have purchased memory card for that my cash back redeem points was decuted in my account and still it was shown in delivered details .
still the ebay site also not showing delivertark datils and i have lose my reedem points so kindly return my reedem points as as possible
so it is bad to u r selling goods kindly rectify this and solve thie problem asapp

Order date 17/01/2017
Received 20/01/2017
Paisapay id - [protected]
item- mobile phone
seller mymobilebazaar [protected]

When i received mobile it is non working and damaged, i called customercare and he send me link to raise claim, because they dont have a option to raise claim at their page by default (part of negligence) and when i opened that link there also no option to click damaged product by default ( part of irrisponsibility)
As i have using these things newly, Iwrote there as simple that product is not switchin on, they rejected my claim, Then i called again and said about details then they reopened claim again and asked me to upload images of product this time, after all these procedure they didnt considered uploaded images and fact, they stayed at my first writen complaint and rejected it again.

due to this fraud i have losting my pease of mind / mental harrasment / loss of Rs6499.

I had ordered for a mobile cover and claimed a cancellation request right after i ordered but the seller dispatched the item for shipping despite my cancellation.
When I approached eBay they asked me contact the seller and get it replaced with something else, so I did as told. I have sent the delivered item by Professional couriers, till this date the seller hasn't made any effort to replace the item. He doesn't pick my call or he switches it off after receiving my call.
Item ID:[protected]
Item name: original Ipaky armor 360 back cover case for iPhone 6 Plus
Seller name as described on eBay : stupendodealsoo7

Return by professional couriers
Consignment number: BLR[protected]