eBay.in Complaints & Reviews

Claim id: 2409255
Paisapay id: [protected]
Item number:[protected]
Seller id: supersasta
Date claim opened:[protected]Issue was raised on 14th october'16)

The delivery was delayed by more than one week, seller was fake, customer care service was poor low standard of goods. Ebay manipulated with complaint. The ebay guarantee is all a lie to cheat

No guarantee on logistics, seller and quality. What is the point of ebay guarantee?? The ebay gaurantee website is misleading, please dont shop on ebay. They wrongly tag your case and reject your claim. The recording of quality purpose is BS.

The seller tells me do whatever you want, i will ensure you will not get your refund. Threats!!!

Ebay cheats people with their money. I want my full refund back and please take back your consignment as it was not use to me. I will not accept your compensation of 50 rs. Its has given me so much stress.. I will never ever buy from here.

Please learn from amazon flipkart. Its my first and last time on ebay.

I want my money back. You have no right to steal consumers money.

Regards,

Chopra

Hello team
I have lodged a claim with yo-u claim id is 2397762 on 15 oct as not satisfied with the product, so arrange for refund. Till today I have not got any resolution.

On 15th claim is raised

On 19th uploaded the images, told to wait 48 hrs.

On 23rd again got a call to wait for 48 hrs.

On 25th again got a call to wait for 48 hrs and was told by Mr Manoj that if still the seller will not respond ebay will give final resolution on 26th Oct.

On 26th Oct, I have not received any call from ebay.

This is total harassment for the customer. It is not a good practice to irritate the customer so much that we will surely not shop anymore on your website. Other websites respond so quickly to customer problems and resolve and my personal experience is also very good. But with you this is worst experience.

Kindly solve my issue as I am really frustrated with this.

I dont want this product and kindly arrange for the return & refund for this item as it is not my problem if the seller is so irresponsible. It should have been between ebay and seller.

Regards
Ritu Luthra

[protected]

Date of purchase[protected]
Product details - woodland tan leather belt for men[protected]
Order confirmation no. - paisapay id [protected]
Amount paid by credit card - 385
Company address -
Ebay india private limited, 14th floor, north block, r-tech park, western express highway, goregaon (East), mumbai - 400063, india.
Email id of the company - [protected]@ebay.in
Expected delivery date - 12th oct to 13th oct 2016
Shipping date[protected]
Seller's name - urbanfashionstore
Courier's name - dtdc
Airway bill details - z0231752
On[protected] ebay mailed me that the product was delivered and has been treated as received since from the side of me did not confirm the receipt of the item by 22-11-16.

On the same day[protected] i replied by mail that i do not received the item till now and also i gave my contact details again. But they did not any reply.

When i sign in for claim, contacts, status of my item by giving my email id with password, it shown that's not match.

When ebay mail me on 03-10-16, they addressed me by hi bishnu and on 23-10-16 they mail me by addressing dear bisbmo_z4gjqwp5gy.

My contact details which was given to ebay :-
Bishnu modak
Milanpally, electric sector road,
Siliguri, wb, pin - 734005.
Mob. No. - [protected]
Email id - bishnu. [protected]@yahoo.com

Finally i request again and again that please give me the product or refund my money which deduct from my credit card with fine if any.

Thanking all of you.

I HAVE PURCHASE Samsung 128 GB Class 10/48 MB.Sec Micro SD Card" (Item ID :[protected] ITEM FROM EBAY.IN, but the product which was delivered was wrong 16gb samsung card, i want my money back ASAP.

Claim ID: 2443452
PaisaPay ID: [protected]
Item number: [protected]

EBay

I order Redmi 3s on 29th September 2016 the paisa pay I'd is- Buyer transaction details for PaisaPay ID [protected] seller shipped the product and the parcel reached to Purnea hub threw dtdc Courier Track no D30531158
I refuse to take the parcel due to some reason and as according to eBay timeline if the parcel not sucessfully delivered the buyer get the full refund amount and I didn't get my refund amount yet more than 20 times I called to eBay support team offen say wait 72 hour u will get update soon and refund request put on hold by eBay Customer Support

I want my refund amount it was to delayed.

Team,

I raised compliant against my claim on Purchase Nokia-1600 mobile which i had received totally defective . i requested to Ebay to refund amount on 21-September-2016 but till not getting any revert on refund .lots of calls made against refund but team is not willing to refund and they want to digest money . please have a look and provide a solution on this .enclosed data for your reference .

As per the offer of payback points, i was shown that i will receive 22500 points for the purchase however after completing my transaction it shows that i have only received 1500 points
When called ebay customer service and complained they said they cannot do any thing and completely refused to help
Request to chk the same and help me get my points

My claim i'd is 2291462, ebay delivered me different item which i don't ordered. After received item i returned the item to seller's address (Provided via email by ebay team) by indian speed post. I also submitted speed post receipt to ebay on 22.09.2016 via mail. It's more than one complete month passed but ebay don't return my money back yet. P please have a look on this matter and return my money back as the earliest.

I ordered one dlink router but received a seal open piece. I raised one return request. As the product was a prepaid product they approved my refund on dt. 6 oct 2016. Till date no refund has been appeared in my bank statement they don't refunded my money. I contacted them a lot of times but always they assured me with the words that stay calm you will definitely get refund. They cheated me and not making my rs. 612.00 refund. Help me for getting my money back. Company now also sending fake sms that my refund has been done but nothing reflected in my bank account details.

My claim id : 2359274

Paisapay id : [protected]

Item id :[protected]

Seller id : max-global

I cancelled my order on 14 oct 2016 because i didn't receive my product on delivered date.

Due to this i claimed to refund my money back, but still i don't receive my money.

I called them again and again but customer support also not given me any satisfactory response.

Please resolve my problem as soon as possible.

Sir maine ebay.in se intex aqua q1 ki battery kharida hai. Jiska maine payment bhi cash me kya hai. Lekin jo maine bettry recived kiya hai wo local or bekar hai wo battery work nhi ker rhi hai. Tab maine [protected] per call kiya tha lekin meri problum ko abhi tak solve nhi kiya gya h.
Please help me. Thank you..
.
Product name - mobile battery
Mobale no.-intex aqua q1
Recived date-17 oct 2016

Ebay has delivered defected product in which charger was broken and main unit was having back appx 3month old and after that they asked for proof which i provide them and after that they said to go to authorized centre to bring a letter for them so they can make sure that the product is 3month old why shud buyer go to service center if he complaint on the same day he got the damaged product but ebay is not giving me any resolution. Now they are closing my claim as i am not going to cervice centre. I have all the mails regarding my proofs which i have send thm.

I bought a redmi mobile one month back which was a re-furbished one. While receiving the item the mobile seal was broken and no warranty card was in it. While switching on the mobile accidentally I used the finger print sensor and found that it was not working. I have raised a claim regarding this issue the second day I recieived the product. the customer care rep said eBay will call me in the next 24 or 48 hours.
One person called me and said claims cannot be covered and if you want the finger print sensor to work contact the service centre. When contacting the service center they said no warranty will be covered for online products. I kept on calling ebay consecutively for one week but now response had given and some say to contact the seller. the seller said he is not responsible for the product and he cannot arrange for the refund. I am totally upset with the product and no damage details given in the website while purchasing. My money is totally waste.

Dear Team,

Would like to bring your notice about the problem which I am facing on purchasing a moto g4 mobile through online in ebay website. Please find below are claim id, paisa pay id for more details.

ebay guarantee Claim ID : 23655506
Paisa Pay ID: [protected]

5'th October 2016 -- Mobile was delivered and tried to charge and noticed that the battery is not charging as defect piece was delivered

6'th October : Since the defect piece was delivered A claim was raised immediately for refunding the money or replacing the defect piece with the good piece.

10'th October : The seller contacted us and not ready to replace the product and asked me to contact ebay only.

11'th October : I have contacted the ebay customer care people and addressed the problem. they have asked us to upload the images via : http://goo.glpuFyYt. The same has be done from my end.

12'th October : I have received a call from ebay on my mobile : (+91-[protected]) and had a discussion with 3 executives and asked for the right solution - Please do check your voice recordings about what was the discussion over all.
Finally I have suggested, to visit the nearest service centre and get it repaired as the manufacture warranty available

Received a feed back from the service centre that the battery got damaged and the mobile got repaired out side once, which is a shoking news for me, Please find attached document for more details.

Again I spoke with the ebay customer care people on 21'st October and was suggested to send an email with the information from the service centre. Here with I am attaching the document please do the needful.

Feedback : have purchased the online product through ebay and which is giving me a very bad experience and the customer(me) is not at all happy. I was purchasing regularly the online products through different ecommerce websites and I never experienced this kind of bad service :(. The problem with the mobile, though we keep the charging for few hours the mobile is not at all getting charged more than 3%. I would like to request you either to replace the product or to refund my money at the earliest. I would suggest please provide the hassle free cancellation service from your end. I have been following on this with the ebay customer care center and the seller and its been a week and I am not provided with the best solution. I hope I will get the remediation at the earliest and would also like to inform your that I have gifted this product to my father(venkateswara rao) and it gives me a very bad experience

I need the better/ best solution in this case and I am not going to leave this matter, I am ready to escalate till the extent level where the top level management would involve and provide me a better solution.

I paid money by debit card in ebay for purchase of backcover of moto g4 plus and prasonic eluga mark. I also call the customer care of ebay they said i have not received you payment . I totally purchased two items from ebay of rupess 149 and 219.

Product lost by ebay power ship people & they are not paying me money.Its been more than 4 months since i made repeated calls & even sent repeated mails. Worst experience with ebay india.They never pay seller protection fund. Lost lot of money selling on their website. I guess it is the same problem with many other sellers on ebay.in also. I dont know what to do with them. Please some one assist me.

I purchased item (Mosquito Net) from ebay but unfortunately that Item not found as per specification while received in actual. Under Ebay Guarantee policy, I sent back the item to seller within specific time with consultation of Ebay with the reference of claim id - 2212004 dated 13-Aug-2016. As per Ebay Guarantee policy, Ebay has to pay back my courier charge in the form of coupon in 7-10 working days once claim was closed.(they gave written approval) But I yet to credit the same on my ebay account after trail emails and tired less verbal communications on its customer complaint forum.

My sobo air pump order by ebay but my order automaticaly cancelled my aqurium fisehes die my money waited i am claim my aqurium fishes money for 800 rs return my acount

Hello, it's very very cheating my so me rs999 rs one item orederd on ebay and the item seller is not shipped, and i submited created the claim and claim is approved on oct8th and toady is oct23 refund the money 6-8working days i waited 13 working days ebay not refunded my money 15times i called ebay customers not responding the customers talking only not actions responding this my really mistake im sorry anyway i dont purcchase for ebay please please dont cheating, i want my money please help now please refund my money...

I ordered 32 center fresh cricket collection cards (1997) for rs. 1, 250.00. it was clearly mentioned in listing ad that the cards are from original 1997 collection. instead seller sent me duplicate ones, which are scanned and printed on photo-paper. i filed a claim against seller: bandrtoycorne_0

Paisapay id : [protected]
Claim id : 2400480

Ebay told me to upload the images of product, where anyone can make it out those are fake,. i messaged seller, even seller accepted those are duplicate versions,. but ebay declined my claim, and favored cheater seller. ebay is the worst place to shop. i would suggest to stay away from it.