eBay.in Complaints & Reviews

Its been almost 2 months i have not received my refund. Ebay india is not at all bothering my concern. Every time they call and say wait for 15 days. As per ebay policy by 15 days i should get my refund. Please help to get my refund. Below is the message from ebay 2 months ago
"remarks : dear sreehari, this is with regards to your email which was sent to escalation for paisapay id: [protected]. We are pleased to inform you that we have processed your pending refund and reshipment charges of above paisa pay id in from of demand draft of rs 980+280 /- on your given name sreehari katageri at netapp india pvt ltd, fairwinds block, egl software park, off intermediate ring road, bangalore, india 560071. Your demand draft will be processed to given address and it will take 12-15 working days.. Note: sundays and public holidays are excluded from working days. We are awaiting for your response in this matter regards, shaikh nazir. Service recovery team"

I had booked and payed Rs 890/- through net banking for one "Panasonic RF-P50 AM/FM Pocket Radio (Silver)" Item No.:[protected] @ e.bay.in on 10/10/16. the firm promised to deliver the item by 13-15 oct'16. but as on date, purchase status showing"This item has not been shipped". I purchased this item to give it to my uncle as a b'day gift, i needed this item on or before 15th Oct'16. So for confirmation i had sent an email to the seller on 12/10/16.I had received a reply mail stating "sir due to festival holidays we are shipped today only any ways we urgen coourier" on 12th itself. but till this date the item had not been delivered. Pl. do needful sir.

I have ordered 2 pendrives in ebay and i have completed the payment by using the credit card and i have ordered in 28 september 2016 and till now i did not received my pendrives and my PaisaPay ID : [protected] and another is PaisaPay ID :[protected] please resolve my problem

I have ordered a refurbished product through ebay and the moment i opened the pack i was literally shocked. The mobile packing very unprofessional, and i discovered so many hardware issues in the first two hours o[censored]sage

The very next morning i raised a ticket requesting for replacement or refund and none of them has replied. The support team is very arrogant and kind of answers they are giving has surprised me. @Sunnykumar-Floor Supervisor gave fantastic suggestion to raise a complaint and no one gonna help you in this case.

I want replacement or refund for this product and i want to know how i could take it to next level

I suggest people not to buy anything on Ebay. Ita completely fraud website having links with below par and irresponsible seller . This is a game they play together to sell fake products and cheat people

I had purchased a LG G3 smartphone listed as a new item. But I received a used item. I contacted the seller and The seller said that I may raise a claim for refund. I raised a claim with claim number 2323449. The product was picked up by eBay's associated courier service and was sent to eBay's provided address of seller. But it has not been delivered as the courier shows sellers address unlocatable.

The item has left weeks ago and is not in the buyers possession. The only outstanding issue is of delivery which is an issue between eBay and the seller. I see no reason for withholding the buyers money for it. This is just an attempt to withhold money from the buyer by eBay. EBay benefits by withholding money of the buyer by earning interest on the consumer money it has kept in its bank account for months. This practice is illegal and anticonsumer.

I demand my money from eBay as soon as possible or I may have to think of alternative means to get my money back.

I ordered scull candy earphone on 23rd aug and it was supposed to deliever by 31st aug but it didnt and in retrn pay paisa has cancelld my refund requst.. my id number is[protected].. it has been 2 month still ebay is not retrng my money of 291 rups... they are behaving very rude .. its a fake side and do take action againt it... thnkks for ur understng

I purchased IPhone 5S from eBay. The phone has some defect in the camera, so I returned and claimed for refund. They said that I ll get my refund in 15 working days, but its nearly around 2 months. Yet I did not get any refund amount. Every time I call, a new person talks and says silly same reason like DD is not generated and I ll get mail regarding that within 4 days. But I never got any mails so far.. This is really [censored].. EBay customer service sucks. Don't tell that you're one of the largest e-Commerce. Because you don't deserve it. Poor customer service and products. I'm still trying for my refund. Its not simply 100 bucks. Its 24k. I once again request you ppl to take a look at it. Thanks

Hello it's very very very cheating . Oct 20th I'm ordered height gainer product but seller is not shipped the item it's ok so I'm complaint the claim and the claim is oct8th approved and closed the claim 6-8 will wait days tell me I'm waited 10days my money is not refunded my account it's very very cheating, that's not my money that's friend money my friend asking the money, . I'm complainting the eBay shop for police or childhood...

Hi,
I had purchased lg g4 from this seller named lok[protected]lok through ebay on 24th april 2016. Today suddenly this mobile has stopped working. It is not starting. Just showing lg screen and nothing happening further. Request you to look in to the matter and provide solution asap as i don't have any alternate mobile phone to use. I have already returned the product to the seller and now i want replacement for this mobile.

Below are the product details:
Order confirmation: paisapay id [protected]
Lg g4 32gb 3gb ram metalgreay and golden gsm/cdma smart phone box pack seald[protected]

Awaiting response asap.

Sir,
I am getting not working product (western digital enterprise 2tb desktop internal hard drive (wd2003fyps) date on 27-june-2016, so i am talk to ebay and as per consult i claim (my claim id : 2106064) on it and reship them my not working product. they agree to give me a reshipment amount of rs 220 as coupon. but after a 4 month they are not given me a my amount back.

Sir
with due respect
the details of my order are
paisapay ID [protected]. and ebay guarantee Claim ID : 2314113
the product delivered by the seller is damage / broken and had already informed to you at your various email with sufficient proof i.e. pictures, only response receive every time is please upload more picture and the second response i m receiving every time is our executive will contact you within 24 hours from the day of receiving the delivery of product i.e. 17 th sept, 2016 i have not received any call in this regard, please arrange for the refund or replacement of product
Please inform
1) How many times i must upload the pictures
2) how many times i have to wait for 24 hours
3) how much time ebay want to settle the claim
4) how many claims have been settled by ebay favouring buyers
5) how many times i have to submit that seller is cheater
6) how many times i have to submit that product description page
7) how many times i have provide proof of the ambiguity on product page by seller
8) how many times i have to prove that such seller a cheating buyers
9) how many times i must inform you that such seller are guiding new seller that ebay is place where they can cheat buyer and ebay wont take action against them instead they can continue the business with their own pleasure
10) how many times i have to inform that there are many such seller on ebay cheating buyer and there is no one to listen to the complaint
11) how many times i have to request ebay to take matter seriously
there are many how many
aap sirf inka jawab de denge to desh samaj jayega
jaisa apko promise kiya tha, i have started lodging complaint with many online complaint sites, soon you will listen from all of them, at that moment i will have complete record to prove that i have used these sites as mediators to resolve issue

I order a JBL Pulse bluetooth speaker from ebay, but when the product is delivered it is wrapped in "askmebazar" packet, without any printed invoice and JBL Manual. The speaker is a fake JBL speaker without any logo . When I lodged the complain to ebay customer care they told that we suspend the seller but they did'nt send me original JBL Pulse speaker. And after this they
are not agree to send me original JBL Pulse speaker.

Two mounts back i bought xiaomi mi4 display but I got a different product i had to return the product but eBay is not refunding my money, I've been calling them almost every second day but they say their claims department will call me back on this issue but they never called for 2 mounts and now they are saying that they won't refund the money back because i have not returned the product back.

My compline Id - 2274490
Returned product Proof - [protected] ( Number they gave when they took the product back.)

Hi,

I have bought a battery from ebay on 12july, the battery is in manufacturer warranty for 6 months. Regarding the warranty claim i have asked LG service center but they refused to replace stating LG dont sell mobile accessories online. Then i asked Ebay to check with the seller to replace the battery and take action against him but they refused to do so. I have dropped a mail on 13th Sep complaining about the battery to seller using ebay message but i did not receive any mail from them. I am keep calling them and asking but they are refused to help.

When it was not authorised to sell the battery online how is he selling and Ebay allowing him to fool customers. Niether Ebay taking action against the seller not even responding for my issue.

I need to get my money refunded and action against seller as he has done fake promise on ebay site .

I can still see that the product is getting displayed on Ebay portal and fooling other customer.

The worst experience I have ever received from a known company.

Hopefully some action will be taken regarding this.

Thanks,
Satya

Purchased ORIGINAL Lenovo Travel Charger For Lenovo A6000 Plus A7000 K3 Note +Data Cable in September 2016, which has eBay guarantee as well as Seller warranty. Charger is not working. When contacted eBay replied that time is out. When contacted the Seller over phone No [protected], replied that she is willing to refund. But there is no co-ordination between the two and I am contacting both of them since 5th of October till today (15.10.16). It is simple harassment and nothing else.

My eBay Id is rail_1985

When is the item will b deliverd

I have ordered a lumia 625 digitizer and canvas a93 battery .Both are in unworkable condition.The battery just last for 2 days and chip of the digitizer is broken.kindly take ur crappy stuff from me ebay and refund me my money.or YOU will be responsible for the further consequences.i have paid by debit card.kindly refund me my oney within 1 weekor i will have to take more severe actions.

I puchased LENOVO IDEAPAD Y450-Y450A-Y450AW-Y460-Y550-Y560-B460-V460 LAPTOP KEYBOARD (1 year warrenty ) from ebay. seller ID is pctech-computers

purchase date : 21 Sep 2016
ebay claim creation date : 28 Sep 2016
Claim ID : 2341150
PaisaPay ID : [protected]

initialy the item didnt deliver on time and after many followups item delivered. Butthe tem is a faulty one .. some of the keys are not working.I asked refund as per ebay guarantee. when ever i call them i get a response that they will get back to me in another 22244 hours etc .. now it is almost 20 days and no resolution for the claim. seems ebay guarantee is a fraud thing to fool the customers...

The item delivered does not match the item described at all. ebay is saying contact seller and when I contacted seller he is saying he can not do anything & I must contact ebay because the ebay is having my money.I have mailed ebay "n" number of times but they are not giving any response. The ebay & seller both cheated me, they both are playing with me like a football. Please do justice it was my hard earned money and they engulfed my money and behaving like a creep.

I ordered 2 products from ebay on 2nd october 2016

1. Motorola g4 plus phone case for rs. 199... Item number:[protected]
2. Bose earphones for rs. 297... Paisa pay id: [protected]

From these 2 products, product no. 2 (Bose earphones) are not even shipped and no refund is yet processed even after i was informed that i will get it by 12th of october. I also had a talk with this seller i. E "brndkart", i was informed that ebay is the one to contact. But ebay support is not able to support me.

Product no.1 was shipped but i didnt recieve it yet and when i had a talk with the seller "tulipshut" he instructed that ebay is the one to be contacted. But ebay is not able to help me out even in this case.

I have no clue how to get things straight.