Ecom Express Complaints & Reviews

Address: India

Delivery boy came to deliver order but until unless we don't say otp he will delivering the product. But i haven't received any otp.i need the order to be delivered to day itself

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 25, 2021

Verified Support

Dear Madhu,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Near Police station.Main Road.Garag,580105

My these abive products are hrld in dharwad but not drlevered in my address... Plz deleverdy my profucts... R vontact me

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2021

Ecom Express Customer Care's response Dear Abdul,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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मैंने 10 अगस्त को प्रॉडक्ट ओर्डर किया था और 15 अगस्त को मुझे मिलने का मैसेज भी आया था। पर उस दिन वो प्रॉडक्ट नही आया। नेक्स्ट डे कस्टमर केयर को कॉल किया तभी यही कहा गया की आज डिलीवर हो जाएगा। 15 अगस्त से 21 अगस्त आ गया लेकिन प्रॉडक्ट नहीं आया। आज मैंने कस्टमर केयर को कॉल किया तो कहा की मेरा प्रॉडक्ट मुझे आज मिल जाएगा पर कोई डिलीवर करने नही आया। शाम को दोबारा कॉल करने पर मुझसे कहा गया की मेरा प्रॉडक्ट मुझे कल पक्का मिल जायेगा। अब प्रॉडक्ट का स्टेटस 'Shipment RTO Lock' बता रहा है। आप लोग पिछले एक हफ्ते से कल आ जाएगा आज आ जाएगा कर रहे हैं। कल राखी है मुझे अपनी सिस्टर को वो प्रॉडक्ट गिफ्ट देना था अब मैं क्या करूँ? बस बहुत हुआ। अब से मैं 'Meesho' से कोई शॉपिंग नही करूँगी। 😤😤😤😤

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2021

Ecom Express Customer Care's response Dear Ram,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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My product not delivered,
But I paid amount to your executive.
Kindly check the status with him and kindly let me know the status
Here I'm providing the product details:
Order:[protected]
Amount:209
Kindly sort out this issue as early as possible
Thank you

Aug 22, 2021

Complaint marked as Resolved

My product got delivered Please close this complaint Thank you

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 24, 2021

Verified Support

Dear Sirisha,

Greetings From Ecom Express.

Thank you for confirming the same and write back to us for any further assistance.

Regards,

Team Ecom Express

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Address: AT POST YERMALA, TEH KALAMB, DIST OSMANABAD. 413525

My order status is out for delivery. But delivery executive call me and told he is unable to deliver my order at my location and told me to pick up my order from 25 km from my location. What kind of doorstep delivery is this as Amazon assures us at the time of shopping.
Action should be taken on rudely Ecom executive.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 25, 2021

Verified Support

Dear Sunil,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused and your mentioned shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,

Team Ecom Express

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Address: Rogpur, Karatigram

Hi, my my order ref-AwB[protected]
like to inform you that Today morning your delivery boy call me for parcel. And that time he was just 5 minutes way from my location and i was guide him over telephonic my address which was given at time of order because i am regularly shopping through online. And he assured me he will call me when reached my location but now 2 pm received SMS from you that Undelivered as the address was unlocatable this completely joking because in Silchar if any one don't know the Rogpur than why you are appoint that type o[censored]nprofessional staff.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 24, 2021

Verified Support

Dear Sagar,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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I am not receiving any OTP and the delivery boy wants the OTP or he cant give courier like that. He comes at the doorstep and every time doesn't give me the package because of no OTP. The courier is non refundable . I want my courier urgently because it has books and I have my exams. Please look into the matter

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 24, 2021

Verified Support

Dear Shravani,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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I don't have any complaints regarding your service... Till now I am happy with the services.. But there's a insta account who is fooling people with his products ... Few days back I ordered some clothes worth 769 from an insta shop. Named style_hive_11.. And later they sent me some torn saree... Like this that person is fooling many people... The seller provides cod... And mostly uses ecom service... I paid in the ecom account as it was cod. Now the seller has blocked me... Though I filed a fir against him in consumer care. .. I want to request your service to kindly help me I'm this matter... I have his bank details also... I need help from you .. The tracking id was : [protected].. Order date: 8 August 21, map id:26317169... I want some information about the person who made dis order... Plsss try to help...

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Ecom Express Customer Care's response Dear Sunmani,

Greetings From Ecom Express.

We value your urgency and we'll make sure that you receive a satisfactory resolution at the earliest. Kindly allow us some time, we'll be updating you soon.

Regards,

Team Ecom Express

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I have received my order I need to return it because I received only two pants but i ordered three pants. I received different pants which was not ordered by me.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 23, 2021

Verified Support

Dear Tharun,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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My order of nykaa ORDER ID- NYK[protected] has not been delivered to me yet inspite of repeated complaints. The delivery person called me up and did not even hear the complete address, and kept the phone, It has been a week and I have not recveived my product. This is highly condemned and concerning.

kindly deliver my NYKAA order at the earliest

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 23, 2021

Verified Support

Dear Prateeksha,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: sarojam bhavan kudamaloor, kottayam

AWB [protected] consignment have reached kottayam at 2 aug 2021 they are changing the delivery dates telling that heavy rain, i'm sataying near there and not seen any rain from 2- 20th today is still raining, if its like that kottayam may wope out due to flood please kinldy take action aganist this misleading comments.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 23, 2021

Verified Support

Dear Anand,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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I have ordered an item through meesho and the delivery from ecom courier partners were late. So that I cancelled the order. But my order is stucked somewhere. How can I contact them? There is no number or even though they are not responding to any email. Very worst and bad service. I need to cancel the item and refund my money as soon as possible

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Pickup date- 19th July 2021
On 23rd July 2021 my package reached Noida and after that it has been lying in Noida since then, now it has been one month but still I my package is not still delivered to required destination.

Tracking id- [protected]

And it's shocking to know that I had been calling Ecom express since 10th August but they are not giving me any solution.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 21, 2021

Verified Support

Dear Thoreng,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Merupula sai charan,1_ 52 house number,Dharmajipet,Dubbak , siddipet Telangana pincode -502108 ph no 6304682292

My return is not pick up. Courier boy not a call or message. No call my customer... AWB. [protected]
Oder number [protected]-1 my customer name sai charan courier office Telangana siddipet

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Ecom Express Customer Care's response Dear Maya,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the AWB number, the said shipment is currently in transit and shall attempt the delivery once the shipment reaches the delivery center. You shall receive the SMS with the contact number of the Delivery Executive once the shipment is Out for Delivery.

Regards,

Team Ecom Express

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I am the customer and nobody from Ecom express approached me today for delivery. But the status has been updated as Customer refused to take delivery. What a fake and false status by Vandalur Ecom Express division. Pathetic service.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Sir.I am from KOTTAYAM .I ordered an item from meesho..But that item came in ecom delivery center Kottayam on 12 august.now the date is 19 th August 2021. Nobody contacted me yet..and this courier service have no any contacting number too.. please take sufficient action against this.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 21, 2021

Verified Support

Dear Prajithamol,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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I have ordered PPE MASK from. Mesho on 8th August2021.It is showing delivered on 14th August in status but I have not received the product.The order no is [protected].The airway bill no is[protected].There is no phone call also received from Ecom express delivery boy.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 21, 2021

Verified Support

Dear Laxmi,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Eluru, Andhra Pradesh

This is related to ECOM EXPRESS COURIER SERVICES at ELURU, Andhra Pradesh.

The delivery person did not attempted delivering my package untill I went to ECOM EXPRESS office after tracking that my package is at courier facility

They are simply saying that we ignored your package because I'm having lots of cancellations

It is their minimum duty to contact us. They are making their own decisions it's completely wrong

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Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 20, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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My product is not delivered in the due date... And after due date also is not delivered ... The product is nearest hub of my address... But they are unable to delivered... I have already complained Flipkart assistant but they are saying that you have wait to 23rd August... I don't know what is the problem... They don't have also courier service number... I am frustrated now...

Ecom Express customer support has been notified about the posted complaint.

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Aug 20, 2021

Ecom Express Customer Care's response Dear Abhinay,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: RT Nagar

Website: Ecom Express

I had a very pathetic experience with this order. I had ordered a product on 3rd Aug 2021. The vendor choose Ecom Express Delivery shipped on 3rd Aug 2021. The shipment reached the DC at Bengaluru on 8th Aug 2021 and since then it was not out for delivery. Suddenly, the delivery status changed to Undelivered and Shipment RTO lock state on 17th Aug 2021. There was no call from the delivery person nor did he deliver the product. The number shared in the message does not connect to the Delivery person nor let us know the status. The customer care team sucks. They do not have any tracking information other than what is availible on the website. The vendor also had shared concerns on the wherabouts of the product.
AWB number : [protected] & [protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

Ecom Express Customer Care's response Dear Nithyanimi,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused and your mentioned shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,

Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 100

Order not delivered because not received otp from ecom express

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Tide plus detergent and 2 more products

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Product Delay & Undelivered.

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About delivery of my product

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Delivery executive refused to deliver my order

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Delivery boy lying (Address unlocatable

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OTP not received

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Against a fraud Instagram shopping app

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Products changed

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Delay in delivery item

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Not delivered till now

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Delivery related issues

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Delivery too much delayed, 1 month has already crossed but still my package is not delivered to the service center.

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My return is not pick up

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Package not delivered with fake status

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No service

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Not received the product but it is showing delivered

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Irresponsibility of a delivery person.

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My order is not delivered yet..... After due date.....

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Product not delivered, pathetic customer service

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