Ecom Express Complaints & Reviews

Dear sir
I am not getting my product it has been 10 days or more than that . The boy came at doorstep and asked for otp but due to some reasons I couldn't provide Him the otp . I have send mail to nyka many a times ND have made so many efforts to receive my product . Every time they give me new scheduled date . But there is no action. Please look into the matter. I need my product urgently ....

On 15/08/2021 got call for pickup an item but i was out of station. So they came again on 17/08/2021 to deliver another item and pick the return item. Today is 24/08/2021, till now i didn't get any update about retur. Pickup. I called amazon they are telling return yet to pickup status is there still, so you have to wait. But how many days you people need to update the status. PIN no of delivery agent is 6123. Please resolve this issue...

On 22nd Aug'21, the delivery boy came with My Marks and Spencer order but since I have not received any OPT number, the package was taken back. This is unacceptable. The validation is the home address. Please redeliver the package....

Order details
Samsung m31s mirage black
6gb ram 128 gb rom
Order number[protected]...

Mobile name Samsung M31s, 6gb ram...

MY AWB NUMBER OR TRACKING ID- [protected]
pickup done on- 19th 2021

Today is 24th of July but still I didn't receive my phone back.
Item not delivered to the given address and when I enquired about it in the Ecom express customer care they refused to help me and said that to the site from where I have bought the product.

I want complete refund of my phone which is 15, 999 rupees ....

I am seeing similar complaint from many people
What sort of scam is this
Order is prepaid
AwB [protected] order
Kindly deliver asap and stop stealing our parcel...

Dear Ecom,

I am from Mumbai.The package was shipped on 5th of August 2021. My package was going to be delivered on 15th August 2021. But when i got a call from the delivery person i was unable to answer. But just minutes later i called back, it must have been like 5 mins later i called him back he didn't picked and then i got a message that my order was undelivered as i was not available and they gave a link for rescheduling...

I have ordered a product from mesho through ECOM express on 10th August 2021. Order ID:[protected]_1_tom. I have check the status of this product on ECOM express tracking package feature and the status Is "Shipment RTO lock" and product return has been initiatialized. I have been waiting for this product for 2 and half weeks but I didn't get It yet..I dont want to be return that product but i want that product as early as possible....

The delivery person of Ecom express is very rude. He don't know how to talk with the customer, he talking like I am his employee
So please take a action on this....

My order was not deliever. Courier man asked the refused code to me and cancel of my order. The behaviour was not good of the courier person...

With delivering the thing, he just asked the pin and returned the ordered thing....

Delivery executive called me and told he is unable to deliver my order at my location and told me to pick up my order from 15 km from my location. When we mentioned that it is not a reasonable ask especially during weekdays, he updated the status as customer not available and returned the product.

This is highly unprofessional and unethical practice by the company...

Am getting delivery message with pin code for which wat ever item I order through Flipkart n Amazon.. delivery person does not hand over the item if it's pre paid delivery items. Kindly check and reslove the issue . Today again same thing happened for below order number - [protected]...

Delivery boy misbehaving...

Delivery boy came to deliver order but until unless we don't say otp he will delivering the product. But i haven't received any otp.i need the order to be delivered to day itself...

My these abive products are hrld in dharwad but not drlevered in my address... Plz deleverdy my profucts... R vontact me...

मैंने 10 अगस्त को प्रॉडक्ट ओर्डर किया था और 15 अगस्त को मुझे मिलने का मैसेज भी आया था। पर उस दिन वो प्रॉडक्ट नही आया। नेक्स्ट डे कस्टमर केयर को कॉल किया तभी यही कहा गया की आज डिलीवर...

My product not delivered,
But I paid amount to your executive.
Kindly check the status with him and kindly let me know the status
Here I'm providing the product details:
Order:[protected]
Amount:209
Kindly sort out this issue as early as possible
Thank you...

My order status is out for delivery. But delivery executive call me and told he is unable to deliver my order at my location and told me to pick up my order from 25 km from my location. What kind of doorstep delivery is this as Amazon assures us at the time of shopping.
Action should be taken on rudely Ecom executive....