Ecom Express Complaints & Reviews

The courier service has not been updated for the past 4 days.

Sir/mam plss dont play with the coustmer feelings...I have booked books and it was couriered through ur company it is showing delivery status from 22 August but till today I haven't received the parcel ...I have exams in the coming week but u guys are playing not deliverying the books ... I am feeling so sad for that... This is the most worst experience I ever had...plsss plsss 🙏🙏🙏🙏🙏🙏i pleadg you to delivery it as I have exam soon plsss...I hope u understand my feelings

The parcel has been in the delivery centre for 2 to 3 days, and has not been updated yet.

[protected] my AWB number...I called Ekma ecom office multiple times to deliver but they did not...they returned...

My number
[protected]

Order No.:[protected]
This order was suppose to be delivered to Kalasa-577124, but its not yet delivered and showing some error message in the status.

I am from Coimbatore and my AWB number is [protected]. I don't understand why this parcel is stuck in Waleyar Hub since 22 aug and for what purpose. Can this be shipped asap. Please take some necessary actions. This is really frustrating.....

My shipment were to be delivered by 17th of August. I haven't received it even now. They are super slow. It's just not 1 shipment but 5 of them hence i am worried.

I have ordered product on Amazon and this product shipment given to Ecom Express. When I checking the tracking status its shows me that its delivered to me. But I NOT YET RECEIVED it. How they say this product delivered to me when I not yet received.

I'm from kanjirapally, kerala.I've ordered an item from amazon.in on 15th aug and delivery partner assigned was Ecom express.The tracking id is [protected].The product arrived at the final delivery station on 22 aug and they havent yet called me and they didnt even tried to deliver the same.So i called ecom express executives and what they told me that my area is unservicable but i used to get products from ecom express and other couriers in the same adress itself.And they have instructed me to directly go to the office and collect the product and Once i reached at the location they have told me, the office wasnt open and i had to return to my home.I travelled around 20km's inorder to arrive at that office itself.I want to get the local delivery partners number and i want them to deliver my product asap and anyways amazon have given assurance that ecom will deliver the product at my home itself.

I orderd some products from earthrhythm and ecom express was their delivery partner.The product was shipped on aug 13 of this year and the expected delivery date was aug 20. But its been 25th aug and when i try to track the product it is showing as unable to connect to kochi hub for the last few daysVery much dissapointed with your service.

Dear sir im jitu saikia a prepaid customer amajon..flipkart must more ..other cureyer goodley handal home delivery or customer support frindley behav..but golaghat 785621 ecom express not response not home delivery why...no col customer...you no just a ancury to tak in pruv..my pin 785626 why not delevary.. My few prepaid spmant why return... Last 2month ago...but 1 sipmant re resive econ ..same process of it today I restive this Dear Customer, your AMAZON "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN: 83716) im calling this number not respons ...sir pls exanj yeor worker ..I product oder maxemam 10days wat in amajon.. West of time plz value of time ...im complaint conjumer cort in this condeson
Repit and repit 1982 act...pls give me a solution

It is utterly disgusting to see the way you tackled to deliver my product which I ordered from Karagiri. You never tried to deliver my product, never contacted me or made any attempt. But now I can see that for my product it is saying "Shipment RTO Lock". Completely disgusting to see your incompetent way to deliver products.

16 july ko mera order return huaa tha or wo 28 july ko delivered huaa tha lekin jaha pe delivered karna tha vahi pe kyu delivered nahi kiya hee mere pass proof hee ki usne kaha delevered kiya or kaha pe delevered karna tha
mere ko mera parcel chahiye ya to mere product ki jo value he wo return karo varna me company pe case karne vala hu jo mera GST number pe address registered hee waha pe kyu nahi delevered kiya...

Sir,

I am already registered the complaint for the heavy delay. Sir I am purchase for the date 10th august 2021. But the product not received till date. Heavy delay for more than 10 days
What is this..??
My tracking ID 1144805
It’s emergency sir pls follow up

In hindaun city delivery man is totally fraud.he was doing fraud many years but any one not action on this.

Ecom office, Dhanori, Pune branch is not at all supportive and they wasted 2 months for the same shipment. Their numbers are [protected], [protected] and [protected]. My first parcel 11055419 was damaged and I got a full refund for it and I ordered a new one on 4th August 11058499. It was in Pune from 12th August but Ecom is not delivering iyt to me. They attempted the delivery only once and they called me too but I was not available at that time because they sent PIN on 18th and called me on 19th to deliver the parcel so I didn't expect delivery on that day.
Now my parcel is showing returned to the origin. How it is possible. Courier hasn't reattempted it and marked it as return. Why?
When I contacted to Ecom customer care, they said they attempt 3 times and then they marked it RTO locked. But my shipment delivery attempted 1 time only and they marked it as they have attempted it 2 times. Customer care executive is also surprised about 2 attempts only. Please help me.

Hi Team, I have been facing an issue with the Ecom Express courier service. I have book the package through ShipRocket, and the courier service is Ecom Express. The package has to deliver it on 9th Aug. But Till the date, it's not been delivered. We are not getting a proper response from ShipRocket and Ecom Express. After so many complaints, they stated false allegations on the parcel, like the address is wrong. But they did not call the customer(I have checked with the customer, attached the screenshot). They charged for this package 507.21/- and its Cash On Delivery, the Cash on delivering Amount is 2295/-. Ecom Express said we will deliver your parcel to the customer on 21st Aug. But till the date it's not delivered. I called customer care they again changed the delivery date to 27th. Now they stated, they have some internal issue in their center, so we are not able to deliver. If they have an issue how they can update the Address wrong The Screenshots are attached 1. Courier charges 2. Courier Details 3. Customer chat
Thanks

Dear sir
I am not getting my product it has been 10 days or more than that . The boy came at doorstep and asked for otp but due to some reasons I couldn't provide Him the otp . I have send mail to nyka many a times ND have made so many efforts to receive my product . Every time they give me new scheduled date . But there is no action. Please look into the matter. I need my product urgently .

On 15/08/2021 got call for pickup an item but i was out of station. So they came again on 17/08/2021 to deliver another item and pick the return item. Today is 24/08/2021, till now i didn't get any update about retur. Pickup. I called amazon they are telling return yet to pickup status is there still, so you have to wait. But how many days you people need to update the status. PIN no of delivery agent is 6123. Please resolve this issue

On 22nd Aug'21, the delivery boy came with My Marks and Spencer order but since I have not received any OPT number, the package was taken back. This is unacceptable. The validation is the home address. Please redeliver the package.