Ecom Express Complaints & Reviews

My courier was to be delivered on 28 august. I got message that it will be delivered today, and also got a call from delivery executive. I waited for whole day, but it was not delivered. I called him many times, he didnt picked the call. Then at last he picked call and said that it will be delivered tommorow because parcel is big. What a reason ! Then the status was updated to undelivered and reason was CONSUMER NOT AVAILABLE ! what the hell ? I waited whole day, called him many times, and they say i was not available ? Then next day also the same happened. He said that yes today your parcel will be delivered, it will take time. But today also not delivered, again status updated to consumer not available. Tell me, if this is not fraud, scam, then what it is ? That parcel is very inportant for me, and i want it by tommorow. I contacted customer care also, but i dont think they will solve this problem fastly. Trust me, Ecom Express is the worst delivery service you can find.

RANGPO DC is Worst and their Service are also Worst, Not once but multiple times my Parcel are missing, Cancelled by own without my permission, No Call or Attempt to deliver, in my Fragile Commodity always Broken and Damaged.

I have Ever Since Seen this type of Delivery courier partner .
ECOM IS WORST... ECOM IS CHEAP...ECOM IS service IS TOO BAD

I bought trekking shoe from decathlon on 16th august 2021, I was supposed to receive the package in kollam on 26th if August. Tracking shows the last product destination as kochi hub. My trek is on 16th of September. Why your delivery is too slow?

I have ordered products from Meesho but at the time of the product delivery your delivery person give me a missed call & after that I have received a message that my order was cancelled due to my address was unlocatable or not availabe. This is not the first time the delivery person already 2/3 times cancelled my orders by himself. My AWB number is [protected].

I booked a pair of shoes through '"meesho'"on 13.08.21 . But unfortunately the send the item through ecom express. On 19.08.21 it arrived at kochi. Even on 28.08.21 i didnt recieve it in kollam . What a horrible courier ?

HI, I have purchased items from Fabindia and Kamaayurveda and both teh shipments are through Ecom express. For last 10 days the ststus is howing as Waleyar hub. No further details,
I contacted teh customer care serivice mutliple times and they simply say its due to covid situtation. not able to give any additional details.
I would like to know when my shipments will be delivered.
at least show some responsibilty to...

As a Amazon seller, I packed item and booked shipping slot twice, but Ecom Express executive didn't picked up my orders on time. And my orders get cancelled, resulting penalty for me. It's Worst experience.

Since I am out of town, the delivery executive was asked to keep the courier in the hotel next door. He took the delivery code but did not give my courier. Now I am calling him.

My order was suppose to deliver by aug 23, the delivery boy called me as well but due to some network issue i wasn't getting voice so i cut the call and each time i just got a voiceless call from your company, no delivery yet. My order number is [protected].

Delivary charge is very high

Dear Sir,

Today morning at 11 am ecom express executive call for me .and he asked my address. But after he did not call me. but tracking status enters the (Shipment un-delivered Shipment attempted - Customer refused to accept ). Today also not delivered by courier.

Mere online order huye product ko mere diye huye pate par Delevery nai ki jati or na call kiya jata hai kabhi Kabhi formality ke liye call krke hello bolkar call kat kar dete or aaye huye product ko undelever kar dete or reason me wrong address dal dete hai

Hanging, camera not clear & I don't like color

Mobile hanging, camera not clear & I don't like color

Dear Sir,
I have returned Techno Pova 2 of Order Number[protected] Mobile at 22 August 2021 to ecom express Delievery boy of Kasaya Kushinagar UP Pin code - 274402. He had not taken Return ID number. So can you provide me Return Traking ID.
My Mobile Number - [protected]
mail id- [protected]@gmail.com

Its been 2 weeks. Delivery not done yet and no updates in status. Its very bad.

Since it is August 27...the product will not delivered... The expected delivery date is 24...its been 3 days from due date... What's the reason behind this... And it is nearest my hub also... But they r not delivering my product...

Double payment done for the AwB [protected] through gPay and cash on delivery on 9th January 2021., For an amount of 1075.
Have spoken to the customer care executive many times. But it's not resolved yet.

Dear sir your delivery boy mr. Mukesh kholi delivery office nit 3 near DAV college nit faridabad Haryana 121001
Use abused language with customer that's is not good for your logistics so please I request to you please change the delivery person

Your delivery executives are playing by not delivering the order.. Yesterday one guy called me asked me about landmark I gave all the info after sometime I received SMs saying your order undelivered as you are unavailable.

Again today nobody called me but received SMS of out for delivery after some time undelivered SMs

If I call the number with PIN it says entered PIN is invalid.

Your whole system is a crap. Because my order was supposed to deliver by last month it was delivered to some one else after so many complaints its redirected and again you guys are playing now.

I should log a complaint in consumer court.