Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Apr 22, 2024
Complaints 6399
Resolved
1262
Unresolved
5137
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 103

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mohitjaat
Jul 30, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
Report
Copy

I received wrong product and I want to return the order

Sir i order shoes but i recevied wrong shoes i want return the order and want my cod money return...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
7
7293
Jul 30, 2021
Report
Copy

Please please deliver a parcel urgent

Why my parcel is not delivered for many days please delivered a parcel please it's urgent...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
7
7293
Jul 30, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Report
Copy

Jaldi parcel delivered Kar dijiye

Address:548CHHA 182, DHAUDHA KHERA DEEP NAGAR MANAK NAGAR

Please parcel delivered Kar dijye sir please 5 days se 3 bar complain Kar chuke hai lekin delivered ho hi nahi Raha parce...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Z
Zeeshan Mir
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Report
Copy

Misplaced order

Address:192306, Rajpora Pulwama
Website:Amazon India

My order from amazon with Tracking Id [protected] was not delivered to me by the delivery agent . The status of the same shows deliverd. the agent is giving me all kinds of excuses for the same. I want my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mohitjaat
Jul 29, 2021
Report
Copy

I received wrong order I want return the order

I recevied wrong producat and i want to return your order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishpank
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Report
Copy

Product not delivered and getting message that I refused to accept it .

Address:Rajouri, J&K
Website:www.ecomexpress.in

ON[protected], I got a message from Ecom express that my pre-paid shipment will be delivered to me by today . After few hours, i received another message that my ZIVAME order Awb *********** was undelivered as I REFUSED to Accept it. But I did not get any call or refused to accept my pre paid order . This is seriously so wrong. I want to get my order delivered ASAP..!!! worst service ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Govindgujjar
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Report
Copy

Roudly behavior in delivery office and don't give my parcel

Address:Safidon

Main aj ecom express office Safidon gya tha apna order lene vha jate maine apna order I'd bta diya to vha pr jo office m ladka tha usne na to meko mera parcel diya or bhot rudely behave kiya...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dharanidharan993
Jul 29, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecom Express package not received but the tracking status showing package delivered.

Hello,

Tracking number: [protected]
Order Number : 12564236TOE29575FD

I have order a product from firstcry.com and it was shipped via Ecom Express.
The Ecom Express tracking page show the package is delivered but i haven't received the package.

Delivery agent called me on[protected] to inform the product will be delivered on 28th July 2021.
However, i didn't received the package...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
A
A.Ranjini
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Report
Copy

Product not delivered 1801941

Address:behind madha medical college, No.4 Sai nagar, Raghavendra nagar,Irandamkattalai, kovur,600128

I ordered my product 8th July still I am not got it. No one called me during delivery of product.
from: WOW skin science
order id 1801941
ordered place 8th July...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gajendra singh Chaudhary
from Bharatpur, Rajasthan
Jul 29, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

Delivery not received OFD lock is applied

रेस्पेक्टेड सर,
मेरा पार्सल डिलीवर नहीं हो पा रहा है। 24 जुलाई से out for delivery ही लिखा आ रहा है। जब मैंने Ecom Express के customer care executive से बात की तो उन्होंने कहा कि आपका पार्सल OFD lock में डाल दिया...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
Z
Zeenath T.k
Jul 29, 2021
Report
Copy

No contact of service

Address:Iritty

I made a 2 order from different website but their courier service is Ecom express. I made the order 3 weeks before and received message that parcel out for delivery but never got a call or saw a attempted delivery. Now the status of order shows shipment RTO lock. Please make the delivery soon as possible.
AWB no. :[protected]
AWB No.: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeenath T.k
Jul 29, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
Report
Copy

No delivery made

Address:Iritty

I made two orders from different website and their assigned courier service is Ecom Empress it has been 2 weeks since the order. The status of delivery shows that Shipment RTO locked. Please make my delivery as soon possible.
AWB No.:[protected]
AWB No.:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
loge shwari
Jul 28, 2021
Report
Copy

Special discounted deal of women's dresses

Address:No 62/80 Kamaraj Nagar, valliammal street,Kilpauk,chennai-600010

We received of product totally changed.I order it for 3 women's dresses but we received on 2 old shirts....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Foji Meena98@gimal Com Foji Meena
Jul 28, 2021
Report
Copy

8370 COD Mobile phone TILTony A 13

Address:जिला दौसा तहसील सिकराय गांव ठीकरिया फिन कोड 303509

सर आप लोगों ने गलत पार्सल भेज दिया इसलिए मैं इसे रिटन करना चाहता हू आप Order ID or AwB number भेजे और सही पार्सल दे...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshuy
Jul 28, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
Report
Copy

Wrong delivery

I want physics wallah jee dropper study material but you delivered me neet dropper study material physics wallah please change it and inform me...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
G
Gunjan Ghawary
Jul 28, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
Report
Copy

Product not delivered after due delivery date

Address:h.no.-630 , Dayanand colony, Muradnagar (201206)

I was supposed to receive my courier on July 23 as I have received the mail Of delivery from the site where I had ordered it but the delivery agent did not called me or made any attempt of delivery on my address. Since then I have been receiving emails of delivery everyday but no one calls or comes to deliver my package and my courier is ofd locked from yesterday.
Please send my courier as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surendra sahani
Jul 27, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
Report
Copy

Products defective

Address:Nagla battu road Pandav Nagar Prabhat Nagar Meerut 250003

Products defective and change products...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
F
Foji Meena98@gimal Com Foji Meena
Jul 27, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

8370 Mobile phone TILTony A 13 Boomsale.in

Address:जिला दौसा तहसील सिकराय गांव ठीकरिया
Website:[email protected]

सर मै इस पार्सल को रिटन करना चाहता हू क्योंकि यह गलत पार्सल भेज दिया [protected] [protected]@gmail.com order ID 8370...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kajol434
Jul 26, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly claiming that my address is wrong, same person came to deliver my another order but not delivering this order.

I ordered from ajio on 18th july and it have reached in my city since 22nd july still they're not delivering it to me.. I had gone to delivery center also but they are saying that it's locked we will sort it out and deliver to you as soon as possible.
Still waiting please do the needful.
I am waiting for my parcel

My tracking id : [protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I wan to cancel my order please take it the order was plzzz😔...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy