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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express reviews & complaints page 104

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L
Lavanya Elkathurthi
Jul 26, 2021
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I want to cancel my order I get such a different product

Website:Style of fashion

My order number [protected]...
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P
Jul 25, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Delivery boy denia to came at my, He tell me that come to warehouse and complete your kyc

Address:Pincode- 824111

I am open a new bank account in nyox bank and its kyc is done through Ecom express delivery boy but he called ma and tell me to came at warehouse and complete your kyc...
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A
alice catherine
Jul 25, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Product not received yet, customer service says exceeded the number of attempts

Address:Udhyam Nagar ext, Velachery, No2 joseph castle

Prepaid shipment : [protected], has not yet being delivered. I would like to know when my product will be delivered....
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S
Sravanthi Sravzz
from Mumbai, Maharashtra
Jul 25, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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I have received wrong product

I have ordered 3 products last week. Today I have received wrong product and the product which I have been received is damaged saree. So I want you to take return back my order and replace with the correct product or reimburse my money back.
Tracking id- [protected]
Pay - 999/- I've paid
Pin - 92031...
+1 photos
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K
Kavita Kawade
from Mumbai, Maharashtra
Jul 25, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Product at delivery center since 5 days

My shoppers stop products AWB no [protected] is at delivery center since 20/7/2021 but is not being delivered. No status update since then. Kindly help...
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D
Dmsolanki
Jul 25, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Delivery

Address:Divyesh Solanki. 101/ b , Aatamaram complex Gheekanta Pitaliyabamba Ahmedabad. 380001

Track I'd [protected]
My booking 16/07/2021 but mi no Receive my product
Help me
Contact me
Divyesh Solanki
Mo [protected]...
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V
Vijaetha Phaneendra
Jul 25, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Returning of product purchased from Amazon

Address:Kunigal

I have returned the item[protected] to ecom express office Kunigal .But Amazon guys telling product is not returned and I haven't refunded yet . So can you please track iteam and return to Amazon...
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Ku2sarapnbe
Jul 24, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Kyc update process

Address:ARRAH

My KYC was scheduled with Ecomexpress multiple times and yet no one has contacted me till dtae.

Every day I get message from Ecomexpress saying KYC will be done today, yet no one contacted me. Tracking on their website show “Addressee requested to reschedule pickup” when they have not even contacted me.
WHEN I CALLED TO CUSTOMER CARE THEY DONT GIVE ME PROPER REASON WHY IT IS DELAYED.
MY AWB NO-[protected]...
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A
Aryanbhai
Jul 24, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Product issues

Address:English lagar, parbatta khagaria pin code-851216 bihar
Website:[email protected]

I want to find my order I'd. I want to cancel my order.because I can't order that product. I receive it by mistake....
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A
Ashok Pattanayak
Jul 24, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Fake delivered product status

Address:Kesura

As I had ordered some products worth Rs-1604/- but I haven't received my product. Rather the delivery person had updated the status of being delivered the product to me .He took away the OTP from me and didn't delivered the product. Till now the product is not delivered. So kindly take some actions....
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T
tarun ch
Jul 24, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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I want to return my product due to damage

Address:14-2,kalayagunta,kaza,movva ,,AP, 521150

The product is highly damage...
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R
rjsen01
Jul 24, 2021
Jan 17, 2022
This thread was updated on Jan 17, 2022
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grievance about kyc biometric verification still not done due to ecom issue. (awb - 1054237981)

I want to inform you that the ecom team is now showing their site this awb is now cancellation. And I want to inform you that this is there ownly managed system so the type wrong information .its shouldn't good procedure for satisfaction for customer. Yesterday I received a call 10.59 am but its should be received call before 8 am as per ecom communication at 21.07.2021. But they can't wish their promises. Then yesterday talk just normal...
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P
Purva Maru
Jul 23, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Not delivering product since 5 days

They are not delivering the product I ordered and it says out for delivery since last 6 days...
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S
sshar231
Jul 23, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Information regd #2781037326

Dear Team,
I ordered a WIFI UPS few days back and unfortunately it arrived 12V/2A (I haven't checked it initially) but I actually need 9V/0.6A.
So I am looking for a return or exchange with compatible router.
Can someone help me with the process.
My contact number :- +91-[protected]...
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H
Himanshu Ingulkar
Jul 23, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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The kyc service is worst

My KYC was scheduled with Ecomexpress multiple times and yet no one has contacted me till date.Every day I get message from Ecomexpress saying KYC will be done today, yet no one contacted me. They said they don’t do kyc work here.A guy from Ecom Express told me that they don’t have fingerprint scanner and they don’t do kyc work here. What kind of service is this from your side...
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B
balaphani
Jul 22, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
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Reg.- Product undelivered (Shipment No-2778286998)

Dear sir / Madam,

Please rectify this issue ASAP, i was raised the compliant but not resolved.
Kindly do the need full. Shipment No-[protected].

Regards,
bala....
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L
Lucky7893
Jul 22, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Product is not delivered but tracking order displays it is delivered

Address:Kakinada

My awb no is [protected], my product is not delivered to me, nor he is calling to my number. But it shows my package is delivered. None of their mobiles are working all are getting invalid mobile no msg. Is this a joke what kind of service is this?...
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D
Dilja K
Jul 22, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Non delivery of AWB no. 2770985317

Address:Quilandy, Calicut

On 19th july itself item reached quilandy. Delivery man called me but he didn't delivered the item yet. As shown in your site - delivery attempt not made. He just called. How long i should wait. If you cant deliver inform it to Ajio...
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A
Adesh Patill
Jul 22, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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They are showing false information about tracking and also status has not been updated from 2 days

They are showing false information about tracking and also status has not been updated from 2 days.its tracking id[protected]...
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I
Imsaifali01
Jul 22, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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They don't give my products

Address:Mohanpur Subdistrict

The delivery boy cheated me he give me code and my products they not give
I am not collect my products...
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