| Address: Ward no 04 jamia masjid Bathauli barauni begusarai bihar, Bathauli pond |
| Website: www.ajioshop.in |
I request the customer care of ecom express to do my work as soon as possible
i bought two identical from ajio.com i didn't like it so i returned it i took the same one from ecom express and it was the same cap and took the cap, after that it didn't show me the order status that my item was not returned That's why I am complaining to you, we want the amount of that order back, you help me to get it, I will be forever grateful to you, thank you
Return ID: #RT40686385
Ecom Express customer support has been notified about the posted complaint.
Aug 02, 2021
Updated by AfzalKhan123@ i bought two identical from ajio.com i didn't like it so i returned it i took the same one from ecom express and it was the same cap and took the cap, after that it didn't show me the order status that my item was not returned That's why I am complaining to you, we want the amount of that order back, you help me to get it, I will be forever grateful to you, thank you
Verified Support
Aug 05, 2021
Ecom Express Customer Care's response Dear Sir/Mam,
Greetings from Ecom Express
Thank you for writing to us. With reference to your query regarding the said order, wanted to inform you that the AWB/Tracking number you provided was incorrect. Request you to kindly cross-check the tracking number with the shopping portal for us to assist you.
Regards,
Team Ecom Express
Greetings from Ecom Express
We regret for the inconvenience caused to you. We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.
Regards,
Team Ecom Express