मैंने14 जुलाई को Ecom कूरियर से एक पैकेट बुक किया था जयपुर से अंडमान के लिए, 14 जुलाई से चल हुआ pcket जयपुर, कोलकाता, मुंबई होते हुए आज वापस जयपुर जा रहा है उन्होंने उसे अण्डमान भेजा ही नही और RTO कर दिया, और हाँ मुझे उस वापस लौटे हुए पैकेट के लिए कूरियर चार्जेस भी देना होगा । जानकारी के लिए आप ये ट्रैकिंग देख सकते हैं
https://selloship.com/pages/tracking/[protected]
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2021
Ecom Express Customer Care's response Dear Sir/Mam,
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal.
So we request you to kindly coordinate with your shopping Portal for assistance in terms of charges billed.
Regards,
Team Ecom Express
Verified Support
Aug 06, 2021
Ecom Express Customer Care's response Dear Ankit
Greetings from Ecom Express
Please ignore the above response. The shipment has been delayed due to Space issue in the flight.
So we request you to kindly coordinate with your shopping Portal for assistance in terms of charges billed.
Regards,
Team Ecom Express
Greetings from Ecom Express!
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Request you to kindly contact your shopping portal to register for Reverse Pick up.
Regards,
Team Ecom Express