Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Apr 22, 2024
Complaints 6399
Resolved
1262
Unresolved
5137
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 101

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Govarshini
Aug 6, 2021
Aug 10, 2021
This thread was updated on Aug 10, 2021
Report
Copy

Damaged dress

Address:400/2 zilla court opposite bc colony gandhi park vozayanagaram
Website:Ecom express

I ordered long dresses I received only tops. It was damaged also. I want to return my order....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Palle Thirupathi
Aug 6, 2021
Aug 10, 2021
This thread was updated on Aug 10, 2021
Report
Copy

Jyoti enterprises ecom express mix company proud in public

Address:Manchireal

E come express one off the no 1 chitter worast delavary coriyari service. In India y ans. Jotyi enterprises Delhi thi biggest chiting company but ecome express jotyi enterprises tow in one service chiting in public...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
saurav7277
Aug 6, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

Delivery Agent not deliver my product yet

Address:At Hardiya Narkatiaganj, Ward No. 20

Dear Sir, I purchased a product from Flipkart. The courier agent was call me on[protected] at 10.40 AM. And told me that he will deliver my product between 2-3 hours. But neither he called me nor delivered my product. The next day(05/08/2021) again I received a message from Ecom " We are unable to deliver the product as you are not available" but the fact is that I haven't received any call from your agent. Today(06/08/2021)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin Rex
Aug 6, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

Remove OFD lock

Address:Ecom Erumely 686509

My product is not delivered yet from the nearest hub. The AWB is [protected]. Now it's in OFD lock. I want that product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Riddhz
Aug 6, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Report
Copy

I didn't get my parcel yet it is not delivered in tym

Address:New address :- H.No 7-1-1 Mirchi compound Harijeevan Nagar NRI Colony Arsapally Nizamabad
Website:Ecom express

I placed my facemask in meesho and didn't delivered yet
Plz wanna change my address as I'm not satisfied with delivery update
New address :- H.No 7-1-1 Mirchi compound Harijeevan Nagar
NRI Colony Arsapally Nizamabad
Plz do deliver the product and i[censored] couldn't find the location plz do contact on my no....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Asiruh
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Sku watch

Address:Padshahi bagh, Srinagar
Website:Ecom express executive

Respected sir/mam
As I have received the sku watch but that is not good in quality...as I have seen the product before buying was totally different from receiving the product... So I kindly want to return this and refund me back as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anaghaababu
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Customer service

Address:Kadiyangadu

Your costumer service is very bad courier boys are not suppose come to home, then why you are saying homedeivery?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shivusdl
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Broken alarm delivered

Address:Devanahalli, Banglore rural dist, Karnataka

Broken alaram delivered, awb #[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S&P
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Not received product

Getting messages that product will be delivered, receiving call but product not yet received....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
अंकित कुमार
from Gurgaon, Haryana
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

RTO without attempt to deliver

मैंने14 जुलाई को Ecom कूरियर से एक पैकेट बुक किया था जयपुर से अंडमान के लिए, 14 जुलाई से चल हुआ pcket जयपुर, कोलकाता, मुंबई होते हुए आज वापस जयपुर जा रहा है उन्होंने उसे अण्डमान भेजा...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gungun Pachauri
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Showing undelivered

Address:Kahna bihar colony aligarh road

I got msg that my orders will delivered today
but now tracking status showing undelivered
what should i do now

please deliver my books today...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sharon Claudius
from Narsinghgarh, Madhya Pradesh
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Shipment RTO lock

Address:NARSIMHAPUR

Sir,

I was unable to get info regarding my delivery, i am a student and inside my package it have books, so i urgently need them.

Can you please reschedule the delivery or else tell me from where i will pick.

please reply soon via [protected]@

[protected]@gmail.com...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
sreeragk
Aug 4, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered on time and not providing any updates or resolution

I have ordered some items from isha life on Jul 29th and it was shipped via Ecom express. The tracking id is [protected]. It was supposed to be delivered on Aug 1. The delivery guy just called me once but I couldn't pick up the call as I was driving. So I called them back after 25-30 mins multiple times but neither were they picking up the call nor providing any updates. Then they rescheduled my order to Aug 2.I didn't receive the order on...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
A
Avi avi avi
Aug 3, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Report
Copy

Product is not delivered to shopping company

Address:H.non7-163/1 Ippalapally, Challor, M:Veenavanka. D: Karimnagar State: Telangana

Hai sir
I have shopped in snapdeal
I want returned the parcel and given to your courier boy but he didn't submit to the snapdeal company, and updated as pick-up is unsuccessful
But alredy I have given to your courier boy.
Pick-up is successfull on 17th july 12:30 PM

Suborder ID:[protected]
Courior boy number: [protected]

Please enquire that courier boy....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vaibhavbhatt
Aug 3, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

My order is stuck due to rto lock and getting no information on that

Hey i ordered my books from physics wallah platform and i am recieving no information after 28th july 2021 of my order please respond to my complaint i am facing huge difficulty in studying.
Awb no. - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
My consignment with AWB no [protected] which was scheduled to be delivered to Lucknow by 31st July has not been delivered till date. A lot of request and complaints had been made by me but till date no response received from the courier end. I want to cancel it. The support is pathetic and not upto the mark....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
G
Gagan kum
Aug 3, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Earbuds

Address:Moh.. New pathak Jahangirabad bulandshahr

My procuct has changed so i want to refund this product...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Chintan Sangani
Aug 3, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Product not received back

Address:X iconic 109, crystal mall, kalawad road, rajkot

On Amazon portal my tracking id: [protected] is mentioned that parcel is delivered. But how, when no one came for delivery. You please check first any authorised signature is there?.

It showing that parcel reached rajkot on7 july and delivered on 24th july. What is happening in this 15 days?

You kindly please check and find my parcel and send back to us....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhupesh Sumi
Aug 3, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Misbehaviour of delivery boy

Address:House No.- HNO 1891/ Street No.- SECTOR 15/ Land Mark- PANCHKULA/ PinCode- 134113

I want to complain against delivery boy he misbehaved with me.i was not well and sleeping.on his call I went to pick order he shouted at me.kindly advise him to apologise.his no. Is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AfzalKhan123@
Aug 2, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Ajio Order Pick Up Related Queries

Address:Ward no 04 jamia masjid Bathauli barauni begusarai bihar, Bathauli pond
Website:www.ajioshop.in

I request the customer care of ecom express to do my work as soon as possible

i bought two identical from ajio.com i didn't like it so i returned it i took the same one from ecom express and it was the same cap and took the cap, after that it didn't show me the order status that my item was not returned That's why I am complaining to you, we want the amount of that order back, you help me to get it, I will be forever grateful...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy