Ecom Express Complaints & Reviews

Sir i order shoes but i recevied wrong shoes i want return the order and want my cod money return

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 31, 2021

Verified Support

Dear Mohit,

Greetings From Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused to you as you want to Return your shipment. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,

Team Ecom Express

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M

mohitjaat

Jul 31, 2021

sir deller not responded my massages and i have not his mobile no. plz sir provide me deller mobile no.
plz help sir

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E

Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 1, 2021

Verified Support

Dear Mohit,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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mohitjaat's [Complaint's author] reply, Aug 2, 2021

my AwB no. 8871699480

M

mohitjaat

Aug 2, 2021

my AwB no. is [protected]

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Why my parcel is not delivered for many days please delivered a parcel please it's urgent

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Address: 548CHHA 182, DHAUDHA KHERA DEEP NAGAR MANAK NAGAR

Please parcel delivered Kar dijye sir please 5 days se 3 bar complain Kar chuke hai lekin delivered ho hi nahi Raha parce

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Ecom Express customer support has been notified about the posted complaint.

Jul 30, 2021

Updated by 7293 Aap yeh batiye kab Tak delivered hoga hamara parcel it's urgent for me kynki isme Meri books hai please try to understand my problem

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Aug 01, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,

Team Ecom Express

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Address: 192306, Rajpora Pulwama

Website: Amazon India

My order from amazon with Tracking Id [protected] was not delivered to me by the delivery agent . The status of the same shows deliverd. the agent is giving me all kinds of excuses for the same. I want my order

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 31, 2021

Verified Support

Dear Zeeshan,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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I recevied wrong producat and i want to return your order

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Address: Rajouri, J&K

Website: www.ecomexpress.in

ON[protected], I got a message from Ecom express that my pre-paid shipment will be delivered to me by today . After few hours, i received another message that my ZIVAME order Awb *********** was undelivered as I REFUSED to Accept it. But I did not get any call or refused to accept my pre paid order . This is seriously so wrong. I want to get my order delivered ASAP..!!! worst service ever.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 31, 2021

Verified Support

Dear Nishpank,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Safidon

Main aj ecom express office Safidon gya tha apna order lene vha jate maine apna order I'd bta diya to vha pr jo office m ladka tha usne na to meko mera parcel diya or bhot rudely behave kiya

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 31, 2021

Verified Support

Dear Govind,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Hello,

Tracking number: [protected]
Order Number : 12564236TOE29575FD

I have order a product from firstcry.com and it was shipped via Ecom Express.
The Ecom Express tracking page show the package is delivered but i haven't received the package.

Delivery agent called me on[protected] to inform the product will be delivered on 28th July 2021.
However, i didn't received the package on[protected] but in tracking page, the status showing as delivered.

I tried to connect the nearest Ecom Express agents but no help.
Also, I cross checked with neighbour too but they haven't received the same.

Please do the needfull.

+1 photos

Aug 1, 2021

Complaint marked as Resolved

Checked with nearest delivery hub by visiting the office and got the package delivered.

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D

Dj jenk

Aug 2, 2021

I have ordered jeans pant ...now I want to cancel my order.

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S

Sreyoo

Aug 6, 2021

Hello
I am a meesho reselller and have been calling ecom express for several times. As I got my product notification at 28 July. Today it is August 6 and I haven't received the product. What service is this. Now it is showing RTO lock. I want the product at the earliest. Do give a solid and correct reply asap.
If I could go and pickup its okay. But no reply from any side is like so bad and consuming this much days.
So bad

Ecom Express package not received but the tracking status showing package delivered. - Comment #3872977 - Image #0

Ecom Express package not received but the tracking status showing package delivered. - Comment #3872977 - Image #1

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Address: behind madha medical college, No.4 Sai nagar, Raghavendra nagar,Irandamkattalai, kovur,600128

I ordered my product 8th July still I am not got it. No one called me during delivery of product.
from: WOW skin science
order id 1801941
ordered place 8th July

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2021

Ecom Express Customer Care's response Dear Ranjini,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused and your mentioned shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,

Team Ecom Express

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रेस्पेक्टेड सर,
मेरा पार्सल डिलीवर नहीं हो पा रहा है। 24 जुलाई से out for delivery ही लिखा आ रहा है। जब मैंने Ecom Express के customer care executive से बात की तो उन्होंने कहा कि आपका पार्सल OFD lock में डाल दिया गया है।
Sir please help...
AWB tracking no. is [protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2021

Ecom Express Customer Care's response Dear Gajendra,

Greetings from Ecom Express!

Please accept our apology for the inconvenience caused due to the non-delivery of your shipment. We shall take up the matter with the concerned team regarding your undelivered shipment and expedite the delivery. The delivery person may coordinate with you before his visit.

Please revert in case the shipment is undelivered or if you want to cancel.

Regards,

Team Ecom Express

Jul 31, 2021

Updated by Gajendra singh Chaudhary रेस्पेक्टेड सर,
मैं shipment को cancel नहीं करना चाहता। मैं चाहता हूं कि आप जल्द से जल्द shipment को deliver करवाने का प्रयास करें क्योंकि shipment अभी तक डिलीवर नहीं हुआ है ना ही किसी ने अभी तक मुझसे संपर्क किया है।

Aug 08, 2021

Updated by Gajendra singh Chaudhary Sir please remove the OFD lock from my shipment as soon as possible...

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Address: Iritty

I made a 2 order from different website but their courier service is Ecom express. I made the order 3 weeks before and received message that parcel out for delivery but never got a call or saw a attempted delivery. Now the status of order shows shipment RTO lock. Please make the delivery soon as possible.
AWB no. :[protected]
AWB No.: [protected]

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Address: Iritty

I made two orders from different website and their assigned courier service is Ecom Empress it has been 2 weeks since the order. The status of delivery shows that Shipment RTO locked. Please make my delivery as soon possible.
AWB No.:[protected]
AWB No.:[protected]

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 31, 2021

Verified Support

Dear Zeenath,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: No 62/80 Kamaraj Nagar, valliammal street,Kilpauk,chennai-600010

We received of product totally changed.I order it for 3 women's dresses but we received on 2 old shirts.

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Address: जिला दौसा तहसील सिकराय गांव ठीकरिया फिन कोड 303509

सर आप लोगों ने गलत पार्सल भेज दिया इसलिए मैं इसे रिटन करना चाहता हू आप Order ID or AwB number भेजे और सही पार्सल दे

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I want physics wallah jee dropper study material but you delivered me neet dropper study material physics wallah please change it and inform me

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 30, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: h.no.-630 , Dayanand colony, Muradnagar (201206)

I was supposed to receive my courier on July 23 as I have received the mail Of delivery from the site where I had ordered it but the delivery agent did not called me or made any attempt of delivery on my address. Since then I have been receiving emails of delivery everyday but no one calls or comes to deliver my package and my courier is ofd locked from yesterday.
Please send my courier as soon as possible

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 30, 2021

Verified Support

Dear Gunjan,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: Nagla battu road Pandav Nagar Prabhat Nagar Meerut 250003

Products defective and change products

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 30, 2021

Verified Support

Dear Surendra,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

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Address: जिला दौसा तहसील सिकराय गांव ठीकरिया

Website: [email protected]

सर मै इस पार्सल को रिटन करना चाहता हू क्योंकि यह गलत पार्सल भेज दिया [protected] [protected]@gmail.com order ID 8370

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express

Aug 08, 2021

Updated by Foji Meena98@gimal Com Foji Meena सर आप लोगों ने अभी तक रिटन नहीं किया

Aug 08, 2021

Updated by Foji Meena98@gimal Com Foji Meena 8370

Aug 08, 2021

Updated by Foji Meena98@gimal Com Foji Meena [protected]

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I ordered from ajio on 18th july and it have reached in my city since 22nd july still they're not delivering it to me.. I had gone to delivery center also but they are saying that it's locked we will sort it out and deliver to you as soon as possible.
Still waiting please do the needful.
I am waiting for my parcel

My tracking id : [protected]

+1 photos

Oct 11, 2021

Complaint marked as Resolved

In just few days I got my product.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2021

Ecom Express Customer Care's response Dear Kajol,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,

Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 106

I received wrong product and I want to return the order

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Please please deliver a parcel urgent

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Jaldi parcel delivered Kar dijiye

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Misplaced order

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I received wrong order I want return the order

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Product not delivered and getting message that I refused to accept it .

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Roudly behavior in delivery office and don't give my parcel

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Ecom Express package not received but the tracking status showing package delivered.

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Product not delivered 1801941

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Delivery not received OFD lock is applied

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No contact of service

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No delivery made

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Special discounted deal of women's dresses

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8370 COD Mobile phone TILTony A 13

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Wrong delivery

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Product not delivered after due delivery date

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Products defective

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8370 Mobile phone TILTony A 13 Boomsale.in

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Wrongly claiming that my address is wrong, same person came to deliver my another order but not delivering this order.

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I m complaining about my order such a bad product want to cancel my order

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