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Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 110

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S
sampathkumarkothur
Jul 2, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Ecom delivery @pavagada is not attempting to deliver product instead they just update it as delivery attempted

Address:No 280, KOTHUR POST Pavagada Taluk Tumkur District PIN-572116

Ecom Delivery based out of pavagada 572116 is updating it as attempted to deliver and customer is not available and this is really a concern and this is done for multiple orders. They also ask us to travel 5km to collect orders and they are not ready to deliver to home. I request you to take action on this and if they can not deliver it they can deny taking order and there are many delivery partners who can deliver....
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Rima Tamang
Jul 2, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Unprofessional way in approaching the customer

Address:13 Rai charan pal lane near park circus railway station

I had ordered few products from Nykaa and the parcel was suppose to get delivered today 02.07.2021 which was on time. The ecom express executive contacted me and I directed him to my place. Since it is a door to door step delivery I had expected him to deliver to my house. To make it easy for him I had sent someone down my building to receive the parcel..Upon reaching he called me in my number and in a very unprofessional and rude way he...
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SATHISH KUMAR K A
Jul 2, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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My shipment is not yet delivered due to OFD lock

Dear sir/madam,
I ordered and item from vista print and parcel is come to my location as shown your site as 26 june 2021. In status of my package it showed product Undelivered due to Customer refused to accept, I was shocked On June 28 2021 I went to my nearest ecom express centre for query .He said that your awb number is invalid, We will send back to website where you ordered, you will get your money back.till Today 2 july 2021...
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Dhiren Gurung
Jul 2, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Product undeliverable at home

Address:Takdha, Darjeeling

I have ordered from Amazon. Many times delivery boy ask me to get products from office. This time he made call but that time I was busy. So unable to pick his call. But after sometime I made call and ask him to deliver my product. But he did not do so. My product is still undeliverable. He supposed to deliver at home....
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Rajendra Madhi
Jul 2, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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T-shirts exchange

Address:Malkangiri

At-post-Gorakhunta, pincode -764045, village-Gorakhunta....
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virender sidhu
Jul 1, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivere parcel

Address:sri ganganagar, Rajasthan

Ecom service man says your courier can't deliver your home he's saying come in 8 km my place nd take your courier

but ecom service provide courier delivered is shipping address but service man can't deliver it's wrong man

### this service...
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Ashok Agarwadkar
Jul 1, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Shipment delivery issue

Address:oros budruk

I have ordered product from amazon on 19/06/2021 with AWB no[protected] but delivery agent is denying to deliver product and giving wrong information that customer is unavailable.take Aa big action on this...
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rohini arkanti- 05
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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I'm complaining about pick up.

On 11th june the returned the product of shoes. And delivery executive called me and said he will send other guy to pick up the order. And I handed it over to that man. He returned the wrong product to ajio warehouse instead of what I returned. Now the team are not providing me the refund. I think one of your delivery executive did this. Resolve the case and get back to me ASAP....
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Harish2021
Jul 1, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Delivered Person is Arrogant

Address:chennai

Dear Sir,

We have received two courier nos. [protected] and [protected] and it was mentioned as COD: collect, since we haven't changed to give the correct amount to him, so, we have checked to pay Rs.320/-, BUT DELIVERIED PERSON HAS SHOUTED AS IN OUR STREET AND BEHAVIOUR IS NOT GOOD, then he has taken back these parcels, I was inquired about the GPay and then I paid this amount.

Please look on this, this will...
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Khush_
Jul 1, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
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My order is stuck

Address:Gurugram

I ordered from nykaa and my order was to be shipped by you. But it is delayed and It has been stuck in Gurugram, for approx. A week now. Please let me know, what is the issue with it?...
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Milan09
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
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Fraud complaint against delivery person name Premananda Ahongshangbam in Imphal Manipur

Address:Imphal, Manipur

The above mentioned delivery person called me yesterday at around 7:00 pm from the ecom app requesting if my delivery could be done today in which I said ok but requested him to deliver it before 10:30 am as I have to attain my official duty. Infact the delivery was supposed to be done yesterday and he said he couldn't do it since there were many delivery to be done. Then he said his he is nearby my house and he made me belived that he ll...
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Shashikala reddy
Jun 30, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
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Delivery boy is posting false news without even trying

Address:Palair

My order is showing as out for delivery from past 7 days and later delivery boy updated as I refused to accept order and on the other day as I asked for rescheduling, he never called me actually. This is really disgusting and unacceptable. Please handover my order to someone capable to deliver it.....
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Sadiq_lm10
Jun 30, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
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Product delayed

Not received my order and tracking showing order delayed im totally disappointed with ecom...
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A
Aliyarsha
Jun 30, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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Shipment lock

Address:Ecom Express Pvt. Ltd. 10th Floor, Ambience Tower II, Ambience Island, Gurugram, Haryana – 122002 (India)

I'm not recieved my order because my address is wrong the
AWM NUMBER IS :[protected]
The correct address is

M.Aliyarsha,
S/O M.Mydeen batsha
P.no27, Janadha street,
KaruppaSammy nagar,
kaalangary,
Kosakulam,
Aanaiyuur,
madhurai-17...
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Unboxing gaming
Jun 30, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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I phone 11 pro max

Address:Subahnpur bilhaur kanpur nagar
Website:Ecom express

Please change my product this is very slow work and very bad processer.

Kindly please reatunr my product.....
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shivananda hegde
from Gobichettipalayam, Tamil Nadu
Jun 29, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Delivery agent has not arrived

My package is not delivered as the delivery agent didn't come. When I tried to contact he has told like he will reach but didn't. And updated the status as i have asked for reschedule...
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MahakSonkar
Jun 29, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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Faulty products delivered

Address:https://ecomexpress.in/

I ordered clothes worth 900 but a torn saree was delivered to me. When I called the delivery person he said I will get my cash back but then marked my order as delivered and their customer care services do not work.
Since the delivery address of the shopping page was also not mentioned I 100% believe that this delivery page is associated with such fraudsters, if they were authentic they would refund my money and block such accounts...
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Darrel
Jun 29, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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Adidas delivery delay

I have ordered products from Adidas.in since the 23rd of June. Its been a week now that its still stuck in Gurugram. Please look into this matter and have it delivered soon. The product is a gift so its taking so long. I'm gonna attach the screenshot of the status. along with AWB number....
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Blessen Varghese
Jun 29, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got stuck at hub and shows Shipment RTO lock

Dear sir,

My flipkart delivery was sent through ecom express on the 16th of june, 2021 and on the way when it reached WALEYAR HUB and got stuck.
Whenever I tracked the delivery, it showed it will be delivered the next day even though the hub is 100 kms from the shipping address.
After a week (on 26/06/2021) due to delay in delivery I had to cancel my order. Its been 3 days today (29/06/2021) and the product hasn't...
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KD Jangra
Jun 28, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Return your products

Ecom Express Executive [protected] PIN 68624 and E-commerce AWB [protected] today. Rs 1499.which was delivered on 28.06.2021 i want to return this product as defected peace and note received completed pack...
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