I ordered set of kurti which looked so beautiful and gorgeous in picture but after i got my delivery they were so cheap, very poor quality, tottaly different from picture, colour is different, material is different and everything . I just want to return my order and want my refund as soon as possible. Do not take my words lightly refund and return as soon as possible . Otherwise i am going to take action against it .
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2021
Ecom Express Customer Care's response Dear Mam,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express