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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express reviews & complaints page 15

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K
Kamnaaaa
from Delhi, Delhi
Mar 31, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Package not delivered yet status being shown as delivered

N Block Greater Kailash Delhi
Website: www.Ecom Express.com

Pin code : 110048
Name : Kamna

My package has not been delivered yet the status is showing it has been delivered, no message and call has been made by delivery partner.

Awb no : [protected]...
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K
Kamnaaaa
from Delhi, Delhi
Mar 31, 2023
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My package has not been delivered yet status is displayed as delivered

Address:N Block Greater Kailash Delhi
Website:Ecom Express

Pin code : 110048
Name : Kamna

My package has not been delivered yet the status is showing it has been delivered, no message and call has been made by delivery partner.

Awb no : [protected]...
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K
Khushboo Ghimitre
Mar 31, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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No updates on my order, stuck in 'in transit' - AWB - 2068019769

Address:ecom - FarukhNagar , delhi

I had ordered my phone from reliance digital on 28/3/23 and was able to track it till 29/3/23, where it was in 'in transit'. It's been 5 days since it's stuck in 'in transit'. I have tried calling the customer care but was always a recorded message. Please resolve this issue ASAP

AWB - [protected]...
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Address:farukh Nagar Delhi

I Ordered a product from reliance digital, the courier is showing still in transit from past 5 days, request. you to get that delivered urgently, so pathetic service .

It has to be delivered by 30 march but now i dont have any update no contact for customer service

AWB - [protected]
Order no. - #RDF49390278...
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Address:FarukhNagar

I i Want to complaint against the package ordered by my daughter - Khushboo with AWB number - [protected], is showing in Transit from past 5 days, just imagine that she oredred a birthday gift for her sisiter and the birthday is already gone still the product isnt delivered.

I just want to know the status and why its showing in transit when the expected delivery was supoosed to be happen on 30 march 2023 .

Kindly...
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K
Khushboo Ghimitre
Mar 31, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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I ordered product from reliance digital - AWB - 2068019769

Address:Farukh Nagar

Very poor service by ecom express, i ordered a product from reliance digital on 24 march and it was to be delivered on 30 march 2023 by ecom express and still my order hasnt arrived and they dont even have a proper contact number to know the status and from past 3 days its showing same status that is in transit . My AWB Number is - [protected] .
i dont know if you cant handle such products then shut the company i will write it to reliance...
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G
Gayathrid123
Mar 29, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Complaint against delivery boy scammer

Address:Gobichettipalayam, Erode

Hi.. My order id was NYK[protected] from NYKAA.. i came to my location at 22/ 03/2023...As i was Out of reach THAT DAY I ASKED THAT DELIVERY BOY TO RECEIVE THE ORDER INSTEAD OF ME and keep my order with him and deliver it to me the next day... AND I SHARED THE OTP WITH HIM.

I called him everyday about my package as it is a prepaid order...
He answered one or two times that he was on leave and will deliver it in...
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G
Gayathrid123
Mar 29, 2023
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OTP scam

As i was out of station that day i asked that delivery boy to receive the order instead of me and i shared the otp with him.

Now i can't contact him any more.. It already 8 days... Still i dont receive my package.. One of the worst experience with ecom express.....
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K
kanishkm
from Bengaluru, Karnataka
Mar 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No updates on my order, stuck in 'in transit'

I had ordered my shoes from ajio on 23/3/23 and was able to track it till 24/3/23, where it was in 'in transit'. It's been 5 days since it's stuck in 'in transit'. I have tried calling the customer care but was always a recorded message. Please resolve this issue ASAP!...
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M
Mrs. Sonam bhoopesh
Mar 29, 2023
Mar 29, 2023
This thread was updated on Mar 29, 2023
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Complaint against delivery boy

I want to return my parcel ( table cover)
because it is small in size. But that delivery boy cancelled my return request 3 times. Why??
I want to return the parcel but what the problem with this delivery boy....
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P
Punith kumar gr
Mar 28, 2023
Mar 29, 2023
This thread was updated on Mar 29, 2023
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Bluetooth watch come to ordinary watch

Address:Trend St new Delhi india

I ordered Bluetooth watch come to the delivery ordinary watch fully damaged very worst on this delivery...
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M
Monika_Singla
Mar 28, 2023
Mar 30, 2023
This thread was updated on Mar 30, 2023
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Complaint against delivery agent of not delivering the product.

Respected sir/mam,

My name is Monika. And I ordered a product from meesho. The product 's delivery date is 26 March 2023. On the date of delivery, the delivery agent call me in evening and ask that he can't deliver the product right now as it's too late. He asked me to give OTP and says that he deliver the product next day. I gave him OTP and he marks the product delivered.

Next day i.e. on 27 March the delivery...
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D
Debbier
from Mumbai, Maharashtra
Mar 27, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
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Deliberately not delivering my package

Address:Andheri East, Mumbai, Maharashtra

I have not had any issue with any delivery service like Ecom Express.

Placed my order with FacesCanada on 17th March 2023. It was dispatched in two shipments with two service providers (Delhivery and Ecom Express- don't know why companies do this to a single order).
The shipment done through Delhivery reached me on 20th March without any hassle.

While the shipment with Ecom has not reached me till today,...
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A
Azarudeen A
Mar 27, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
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Ecom Express - Ofd lock applied

Address:Salem, TamilNadu

HI,

My order number is : #[protected] My which has to be delivered by this time, but without anyone contacting me simply it was kept on hold. No proper response even tried to connect customer care number : +91-[protected].

Please do needful to make delivery my order.

Thanks,
Azar...
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G
girija amarnath singoor gowda
Mar 27, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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3134622046

Address:O/o the Additional principle chief conservator of forests (social forestry and projects) 5th floor Aranyabhavan Malleshwaram 18th cross Bengaluru 03

I have not received my order [protected] of Firebolt̤ It is showing OFD locked̤
Please make arrangement for earlier delivery of order and oblige̤...
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C
Mar 27, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
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Different products delivered

Address:Sanjay Nagar supela Bhilai Chhattisgarh Sindhi kinare Store Chhattisgarh 490023

Sar Maine body spray aaya tha per mere ko different product deliver hua hai neelambari aadivasi herbal oll aa gya...
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A
Arunarmy2003
Mar 27, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Amount paid but item not received

Address:Arun, Thalathmane, Madikeri, kodagu, Karnataka

1. Ordered parcel recd at shipment at Madikeri (Kodagu), i m also paid parcel but items not received 3-4 days till date. Delivery boy not respond and call not pick
2. Another parcel auto return no any information....
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S
shivamgupta16
Mar 26, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Urgent Complain Regarding Reverse Pickup - Executive Never Came

Address:Bangalore

Urgent Complain Regarding Reverse Pickup[protected]

Hi Team,

I was waiting for the courier boy since morning for a reverse pickup, but he didn't come. I called the executive number 5-6 times, but he never responded.

And at night I am getting this message, that :-
Your AJIO return pick up[protected] of Category: Home, G... failed as item was improperly packed.Click https://ecxp.in/?q=[protected]...
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Y
Yharipriya
from Hyderabad, Telangana
Mar 25, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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I was extra for the wrong order

Address:uppal, hyderabad

The delivery partner delivered the wrong order and charged for that parcel, since the invoice is not available on the parcel I could not check the amount to be paid. I need full refund and return pickup arranged for my parcel....
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D
DrArun M
Mar 23, 2023
Mar 24, 2023
This thread was updated on Mar 24, 2023
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Ofd lock applied, product not returned to supplier for refund.

Website:Fireboltt

Awb #[protected] was never delivered to me, not even a phone call from courier. Now ofd lock applied. Please send back to supplier so that i can get refund....
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