Ecom Express Complaints & Reviews

I didn't received my order they showing " shipment is undelivered consignee requested for future" I think these company was fraud

Sir,
I have ordered a product from meesho. And it is shiped through econ. Today I have received a massage that order is delivered but it is not received. Please solve this problem.

AWB No:- [protected]

The tracking ID is [protected].i ordered product in Myntra.And the courier service with ecomexpress.when I tracking the product it shows that "Pickup failed shipment not ready" for 5 days.i want that product, and when I contacted customer care no reply

Sir,
This is kshitija Mishra,
My order is not same and the product is defective in nature. Plz return this . I bought a combo pack of suit. But this is not same . Plz return this .
Tracing I'd is [protected].

Hello Sir,
My order is wrong and the product is defective in nature. I bought a combo pack Suits but they shipped me wrong dress which is defective and very bad.Sir plz help me and return this product as soon as possible.

AWB NO [protected], addressing ISHANEE DALABEHERA, C/o Ashutosh Dalabehera, is shown delivered yesterday, at Bangalore Itself instead of at My address given, H/o Sudarsan Pradhan, Khandahata, Kishorenagar, Behind Primary School, Kishorenagar, Dist Angul, Odisha-759126, please track down my Shipment and sent it back to my address. The delivery guy Vinaya N has shown delivered it in Bangalore only.

Hello
I just want to mention over here that you delivery service is very much disappointing in the Pattan area of Baramulla district of Jammu and Kashmir India.The delivery boy is just dropping the message that product cannot be delivered even before making a call n just made a single call but didn't even spoke .I am trying to make the redelivery again n again for the consecutive three days but today again he mentioned that product cannot be delivered due to wrong adress.He is just pretending to be in my area n is not delivering my product.Just look into this matter as soon as possible

Ordered 2 times from different sites and it was getting delivered via ecom express! The courier never arrives. I received the otp but the parcel never arrives here. It directly gets updated as customer not available or some fake reasons! Why take a pain of even getting the same to nearest hub!? Just take the parcel and mark anything you wish! Seen this multiple times. I have instructed all the shipping partners to avoid ecom express.

I have a return pick up of a product from lenskart through E com. And the Delivery boy asked me to come to 5km far place and he didn’t ready to come to a door pickup.and he said that after 2 days someone will contact me and take pick up. And I haven’t got any updates about yet. And He is not ready to take that. Please solve the issue asap.

I had ordered ordered some products online like 1 week back. When I tracked the order on their website the shipment had reached my hometown but now it says that it is under shipment rto lock in Bengaluru. I never received any calls and now I doubt I will ever receive my order.

My AWB No. : [protected]

One of the delivery boy name Bikash Sharma from Mangaldai Assam..Today on 8 th july he delivered a wrong parcel to me myself Julius Ayaj...My mother recieved it..She dont know what parcel is this..I have ordered many parcel which is delivered on this date...After seeing i called him and he told me he will take it in this evening..But now i am calling him he did not pick up my phone and he cut my phone everytime..How is your service ecom express?? You delivered wrong parcel and now he is showing attitude...kindly see through it...This is his contact no-[protected]..Kindly see through it...

The ecom courier service Baramulla have worst employees in whole ecom company,
This is third time my order is returned bcz they can't deliver it, the delivery guy was forcing me to pick my order from his location which is 50 km away,
Baramulla ecom department accepts the order to be delivered, but then then forces customers to pick their order from their office
And u refuse to pick ur order they will it will get cancelled..
I don't understand why they accept the location first then don't deliver it..
This is my third time..
Hope ecom will look into this matter bcz the guys at Baramulla ecom are just ruining the name of ecom and enjoying their free pay for nothing

Sir my order is not yet delivered but messages has shown as delivery attempted
My order tracking id is :[protected]
I have called the ecom customer care service also they have said that they have send a request... So then i called ajio also but ajio team said they have nothing problem so resolve... They said that the item is in the hub itself and it will be delivered to you... Then i called the nearby hub of ecom... They said tje iteam OFD is locked... What should i do now... The guy is refusing to delivery at my place... So i said i will some how will collect at the hub itself and send the person to there... But they are saying thay cant deliver as it has been locked what should i do now... Below i have submitted the pic of ecom express hub
Key points : i request to deliver at my location... The ecom guy denined
Then after some time i said i will collect and sended the person of one other employee of ecom express itself... Who said he will collect so i waited... After some time he said that the iteam cant be delivered

Dear sir, I order some skin care products in 29th june 2021.The delivery date was 5th of july today is 8th july still did not receive the product. But ecom express showed that OFD locked. They did not tried to contact me either. I already paid the money as the order was prepaid now they are not responding. Please help me out

Product changed I am not happy please return your product please return jo hamne book kiya tha vo saman nahi aaya aaya aur product bhi kam hai please return

Hello sir/Madam,

I have received an message from your courier partner in erode on Sunday. But I was not available that time and ask them to deliver on Tuesday. Again I received an message for delivery but I didn't get any call from them for delivery. Today also I got the message from your side but I didn't received any updates regarding that. Kindly verify the below message which I was received today for your reference.
Ecom Express Executive [protected] PIN: 76352 will deliver your ONLINE order [protected] today. Pay Rs 590.0(CASH, CARD, UPI). Code to refuse is 235972

Thanks & Regards,
Angulakshmi V

I ordered some stuffs from this organisation called physics wallah and my parcel was dispatched to ecom express on 7 th June. I has not been delivered yet and on tracking it shows RTO lock. My AWB no is [protected]. Please provide me the parcel as soon as possible.

I did not receive any awb number in the text messages for the return pick up of my shies the order was from puma . The texts stated item will be picked up on 6th July 2021 and an executive came in the afternoon to collect the same but the same evening I received a text from Ecom Express that the pickup failed, now my shoes are gone and so is my money . CUSTOMER CARE keeps asking me for a number which I never received....

Please my order chancled [protected]

Ecom express is hiding its incompetence by using unfair practices. In my case - the delivery guy calls me saying product is being delivered but then updates in tracking that customer requested an alternative date . (# [protected]).

If you do not have the resources to deliver on a date you should say so. Not practice unfair practices and use the customer excuse - when in face you did not even attempt delivery. Pathetic.