Ecom Express Complaints & Reviews

Return product received not payment

Hello sir/ma'am,
My AWB no is [protected]
And my order was shipped on 3rd July and i wasn't able recive the dilevery code that's why the order was not delivered but after 2 days when I recieved the code the shipment was not brought to my address and it has been 2 days that my order is in ofd lock.. From last 2 days they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet and i have to get that courier urgently.
Please help me.
Thank you
Harsha Jain

I ordered from adidas and when i track my package..it says i has been sent back to delhi after reaching silchar...why is my package being sent back with a status that says shipping rto lock???why dont they inform me???

Refer order no.[protected] item no 1 camphor packet vide AWB no.[protected] is not delivered to me.But to my surprise a message was sent that it was delivered to me on 10th July 8.04 pm.Either it was delivered to a wrong address or intentionally did michief & carelessness by your delivery boy. As it is not delivered to me, I demand refund from Amazon and take an appropriate action.
N V R SESHAGIRI RAO
[protected]
[protected]@yahoo.com

I ordered set of kurti which looked so beautiful and gorgeous in picture but after i got my delivery they were so cheap, very poor quality, tottaly different from picture, colour is different, material is different and everything . I just want to return my order and want my refund as soon as possible. Do not take my words lightly refund and return as soon as possible . Otherwise i am going to take action against it .

Return id- #RT39066148
Item was picked up on 3rd july, which is still showing out for pickup in ajio app, i dint got pickup done message nor did it got refunded, its been 9 days, please do the needful as early as possible

I didn't received my order they showing " shipment is undelivered consignee requested for future" I think these company was fraud

Sir,
I have ordered a product from meesho. And it is shiped through econ. Today I have received a massage that order is delivered but it is not received. Please solve this problem.

AWB No:- [protected]

The tracking ID is [protected].i ordered product in Myntra.And the courier service with ecomexpress.when I tracking the product it shows that "Pickup failed shipment not ready" for 5 days.i want that product, and when I contacted customer care no reply

Sir,
This is kshitija Mishra,
My order is not same and the product is defective in nature. Plz return this . I bought a combo pack of suit. But this is not same . Plz return this .
Tracing I'd is [protected].

Hello Sir,
My order is wrong and the product is defective in nature. I bought a combo pack Suits but they shipped me wrong dress which is defective and very bad.Sir plz help me and return this product as soon as possible.

AWB NO [protected], addressing ISHANEE DALABEHERA, C/o Ashutosh Dalabehera, is shown delivered yesterday, at Bangalore Itself instead of at My address given, H/o Sudarsan Pradhan, Khandahata, Kishorenagar, Behind Primary School, Kishorenagar, Dist Angul, Odisha-759126, please track down my Shipment and sent it back to my address. The delivery guy Vinaya N has shown delivered it in Bangalore only.

Hello
I just want to mention over here that you delivery service is very much disappointing in the Pattan area of Baramulla district of Jammu and Kashmir India.The delivery boy is just dropping the message that product cannot be delivered even before making a call n just made a single call but didn't even spoke .I am trying to make the redelivery again n again for the consecutive three days but today again he mentioned that product cannot be delivered due to wrong adress.He is just pretending to be in my area n is not delivering my product.Just look into this matter as soon as possible

Ordered 2 times from different sites and it was getting delivered via ecom express! The courier never arrives. I received the otp but the parcel never arrives here. It directly gets updated as customer not available or some fake reasons! Why take a pain of even getting the same to nearest hub!? Just take the parcel and mark anything you wish! Seen this multiple times. I have instructed all the shipping partners to avoid ecom express.

I have a return pick up of a product from lenskart through E com. And the Delivery boy asked me to come to 5km far place and he didn’t ready to come to a door pickup.and he said that after 2 days someone will contact me and take pick up. And I haven’t got any updates about yet. And He is not ready to take that. Please solve the issue asap.

I had ordered ordered some products online like 1 week back. When I tracked the order on their website the shipment had reached my hometown but now it says that it is under shipment rto lock in Bengaluru. I never received any calls and now I doubt I will ever receive my order.

My AWB No. : [protected]

One of the delivery boy name Bikash Sharma from Mangaldai Assam..Today on 8 th july he delivered a wrong parcel to me myself Julius Ayaj...My mother recieved it..She dont know what parcel is this..I have ordered many parcel which is delivered on this date...After seeing i called him and he told me he will take it in this evening..But now i am calling him he did not pick up my phone and he cut my phone everytime..How is your service ecom express?? You delivered wrong parcel and now he is showing attitude...kindly see through it...This is his contact no-[protected]..Kindly see through it...

The ecom courier service Baramulla have worst employees in whole ecom company,
This is third time my order is returned bcz they can't deliver it, the delivery guy was forcing me to pick my order from his location which is 50 km away,
Baramulla ecom department accepts the order to be delivered, but then then forces customers to pick their order from their office
And u refuse to pick ur order they will it will get cancelled..
I don't understand why they accept the location first then don't deliver it..
This is my third time..
Hope ecom will look into this matter bcz the guys at Baramulla ecom are just ruining the name of ecom and enjoying their free pay for nothing

Sir my order is not yet delivered but messages has shown as delivery attempted
My order tracking id is :[protected]
I have called the ecom customer care service also they have said that they have send a request... So then i called ajio also but ajio team said they have nothing problem so resolve... They said that the item is in the hub itself and it will be delivered to you... Then i called the nearby hub of ecom... They said tje iteam OFD is locked... What should i do now... The guy is refusing to delivery at my place... So i said i will some how will collect at the hub itself and send the person to there... But they are saying thay cant deliver as it has been locked what should i do now... Below i have submitted the pic of ecom express hub
Key points : i request to deliver at my location... The ecom guy denined
Then after some time i said i will collect and sended the person of one other employee of ecom express itself... Who said he will collect so i waited... After some time he said that the iteam cant be delivered

Dear sir, I order some skin care products in 29th june 2021.The delivery date was 5th of july today is 8th july still did not receive the product. But ecom express showed that OFD locked. They did not tried to contact me either. I already paid the money as the order was prepaid now they are not responding. Please help me out