Ecom Express Complaints & Reviews

Address: 9-1-36, kanchri, vaishnavi super market, siddipet, Telangana 502103

Sir
I'm not at the spot and I requested my brother to take the order and I have mistakenly said the I have not ordered the product and my told the same to the delivery person.
So he left the delivery point
I need the product back
But there is the RTO lock
Can you please remove it
So can get my product back
Please sir

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 27, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Saika Ahad 21's reply, Jun 29, 2021

AwB 8774655235

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Ecom express provide very bad courier service. My product realme 8 stuck on waleyar hub. I am waiting for 3 week but no reply for ecom express side. Please i want that product
Track ID [protected]

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 27, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Sir/mam, my order for AWB NUMBER : [protected] has to be delivered to me On or Before 25th of this Month . So, i request you to deliver my product as soon as possible as it is urgent

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Ecom Express customer support has been notified about the posted complaint.

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Jun 27, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

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Hi,

I ordered an Under Shelf Basket. In tracking the order, it shows it is out for delivery on Jun 17th. I got a call but I am not able to attend it but after I made the call again, the Ecom Express number it is asking for a PIN number, which I do not know so I am not able to contact the delivery person. The same happened again on Jun 18th. Yesterday Jun 21st, when tracking, it shows out for delivery but after sometime it shows cannot be delivered. I do not know what is the reason. Today also in tracking it shows out for delivery but till now I did not receive any message or call from the Ecom Express. What is the problem there? Why so much delay in receiving the product. Please reply ASAP.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 27, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Haobam marak ngangom leikai

Very difference with product which i ordered

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Ecom Express customer support has been notified about the posted complaint.

Jun 22, 2021

Updated by Khundrakpamchinglemba Singh Difference with the product which i order

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Jun 27, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

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Address: AZAMGARH

IT has been a week, i daily get the message of receiving order, but my order has not been delivered yet..The courier service is delaying my order daily.
City Azamgarh
Pin 276001

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 27, 2021

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

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Address: 7-218, kvr nagar, opp apollo nursing college, aragonda(vil/post), chittoor district, Andhrapradesh, pin:517129

Hi.. I have placed an return in Ajio. He picked my order but its showing that my order not picked up and now its changed that I have cancelled my return pick up. So, I won't get my refund and I am unable to contact the person who taken my return iteam. So, please help me. This picked on 17th june 2021id RT37980010.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 27, 2021

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number [protected], as per our records the said shipment has been delivered at the Vendor address on 24th June.

Regards,
Team Ecom Express

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Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

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I have ordered above product from flipkart, the courier partner without connecting me cancelled the order, also on phone they ask me for otp, please check the status and let me know asap

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 24, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Kharagdiha, Tinku jewellers Upper tola

I bought two products from paytm 1kg almond and 1kg dates paid online and today on 21/6/21 i just got one product 1kg almond delivered my second product 1kg dates i didn't receive

Ecom Express customer support has been notified about the posted complaint.

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Jun 24, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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I have ordered an candes stabiliser for 5, 500 and it got delivered once properly bht defective so replaced it and the shipment was taken on time. This time the replacement delivery msg came with ecom express executive phone number and a pin number . I have not got any call and the update msg I got was the product got delivered to me. Truth is I was not even there on that said date and time . I have not shared my pin to anyone. Now struggling with amazon and ecom to get the product back. Such an embarrassing situation at office as I did it for office . Pls expedite and help me get my product soon.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 24, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Pulikkal (ho) ambalappara cherumundassery (po) ottapalam

My bag and y shirt's not delivered delivery date is 17/06/202 delivery boy is cheating my place is ottapalam ( palakkad ) so i want to my product immediately so please help

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 24, 2021

Verified Support

Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Garhbanikilo , Garhbanikilo rice mill

He has been came to deliver 4 time on my locality but every time he didn't come to at my door and call me a another place
Tracking Id :- [protected]

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 23, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Website: Ecomexpress.in

I ordered this product from a educational site and it showed out for delivery on 3rd of June later i got calls from the delivery executive that due to heavy rain he is not able to deliver my product on due date so i told him to deliver it next day when it is not raining he agreed but after then i got messages of my product getting delivered but it never got delivered and i was not able to get into contact with the delivery executive . Today, when i checked the track status of my product it showed that my product has gone in rto lock stage as my location was not properly mentioned and thus delivery could not be performed but the delivery man whom i talked with was knowing where is my house . Please help me get my product delivered, i am a student and the product are the modules for my neet prep.

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Ecom Express customer support has been notified about the posted complaint.

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Jun 23, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Dear Customer, your "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN: 22755

Still person not coming my residence from yesterday. I called many times

Pl send me my parcel as soon as possible

My No : [protected]

Ecom Express customer support has been notified about the posted complaint.

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Jun 23, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

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Jul 08, 2021

Ecom Express Customer Care's response Dear Sandeep,

Greetings from Ecom Express!

Please be informed that the said shipment is currently untraceable in our network and same has been informed to your shopping portal. Request you to kindly contact your shopping portal for assistance.

We accept our sincere apologies for the inconvenience caused in this regards.

Regards,
Team Ecom Express

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Address: Devaram jakhar ,jaton ki dhani,kurli road alakhpura,post Jharod,maulasar,nagaur raj.341506

AWB number [protected] oder still not received at delivery address but order showing delivered, we putting many times compint through calling and online but still not single response ecom express end..please do needful and delivery my order on top most priority or return my order price..

My cell no is [protected].

Rewards

DEVARAMJAKHAR

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest.

Regards,
Team Ecom Express

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Jun 27, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ecom Express Team

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Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent

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Ecom Express customer support has been notified about the posted complaint.

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Jun 23, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the AWB number [protected], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 26th June.

Regards,
Team Ecom Express

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Address: Bahiyari baghel, derio, uttarpradesh

Delivery agent always called us and ask for location, we state the address, he told us ok will come in evening. After that he doesn't deliver the parcel update remarks in track that address is wrong. This happened more 4-5 times. He always return the parcel. Other courier partner are always deliver the parcel on same address... Pls kind check and take action properly... My awb# [protected]

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 23, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Hi

As per recent status in my shipment delivery, the status is showing OFD locked, before that I had a bad experience with courier boy...he made a call to me and asking for OTP without delivery the product. When I refused to not saying OTP, he was not willing to deliver my product and not Even making any calls...Just for his proof he is making calls and not speaking anything and just cut the call..this is too worst service by ecom express

Below are the details
TRACKING ID : [protected]
ORDER ID :EZ7331334

Thanks,
Bhaskar
[protected]

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

Verified Support

Jun 27, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Address: Mkr. Nagar, opposite Lic office,Devarakonda, 508248

AWB [protected]

I am a seller,

11/06/201 pickup done 12/06/2021 Main hub Hyderabad transit hold it

Next no transit forward where is my shipment it's semi cash on delivery, customer ayed half amount in advance, half amount COD 😡😡 worst it's estimate delivery 16/06/2021, , Today 20/06/2021, No any single moment from Hyderabad shipment where is it, I want to delivery Urgent take to action Worst too Neglect 3rd class service.

+3 photos

Ecom Express customer support has been notified about the posted complaint.

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Jun 23, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,
Team Ecom Express

Verified Support

Jun 27, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 115

I have mistakenly cancelled my order at the delivery point

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Product not delivered in expected date

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Sir/Mam , Speed Up And Deliver My Order TOMMOROW Itself

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Delay in receiving the product

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Difference product

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My Ajio order 2748715740

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Not updated status of return

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Due to Emergency , Deliver my PACKAGE TOMMOROW As Fast as Possible

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Order ID - OD122026059600903000,PILUDI Women Printed Straight Kurta

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Product not found

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Product not received . Updated as delivered. Suspected fraudulence.

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Bag and t shirt's not delivered delivery date is 17/06/2021 delivery boy cheating

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Refuse to Doorstep delivery

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2761150774

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Parcel still not received

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Product showed delivered but still not received after puting many times complaints

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Please Make Sure to Deliver My Package TOMMOROW Immediately

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Always Product not deliver by delivery agent and return the parcel

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With out delivery, the executive is asking for OTP

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Missing my shipment Take action immediately

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