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1.8
Updated: Aug 20, 2025
Complaints 6467
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Ecom Express reviews & complaints page 119

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S
Soumyadeep Paul270703
Jun 10, 2021
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Hi
I have order some product from Physicwallah. Order number:605ec6ffabde2f008cc2. tracking no.:[protected]. Now I want to change address.

Current address:

Area/ Street-Akhaura Road, Near Bandhan bank.
City- Agartala
District- West Tripura
State- Tripura
Pincode-799001
Mobile-[protected]

New address:

Area/ Street- Halaimura, Shantibala Kutir( House name)
City-Kumarghat
District- Unakoti
State- Tripura
Pincode-799264
Mobile- [protected]
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
Reply
Dear Soumyadeep,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express
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    P
    Piyush charhi
    from Mumbai, Maharashtra
    Jun 10, 2021
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    Address: PIYUSH KUMAR, INHS ASVINI, Near RC CHURCH, COLABA MUMBAI 400005

    I was order a mobile phone order id [protected] dated 30 may 21. But courier partner of E-com don't deliver item till to date.
    Address

    Piyush kumar
    Nausena vihar(Naval Base)
    Nathani road
    Near D mart/ SBI BRANCH ATM
    VIDYAVIHAR
    MUMBAI 400086
    Ecom Express customer support has been notified about the posted complaint.
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      S
      Sidd1wi
      Jun 10, 2021
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      Website: aeli

      My awb no is [protected]
      And my order was out of delivery on 5th jun and i didn't recive any call and I tried to ecom express delivery guy not picking up call from past 4 days and my order is now ofd locked worst service by ecom express I have complained 4 times no response from ecom
      Ecom Express customer support has been notified about the posted complaint.
      View replies
      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
      Reply
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        O
        Omer Nahdi
        Jun 10, 2021
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        They msg me it will deliver today and after that I call d deliver boy he said it's to big I will deliver it tomorrow but now I call again they said she I will deliver it but it shows now shipment un deliver congestion un future deliver what d hell its
        Ecom Express customer support has been notified about the posted complaint.
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          R
          Rajbhar Rajput
          Jun 10, 2021
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          Address: Gosainganj road dala pakuly gogawa chauraha pani sansathan

          Not match
          [protected]
          Ecom Express customer support has been notified about the posted complaint.
          Jun 10, 2021
          Updated by Rajbhar Rajput           Return item

          Jun 10, 2021
          Updated by Rajbhar Rajput           Return item

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            M
            M.d Khan Azhar
            Jun 10, 2021
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            I bought yellow colour tshirt for 299rs
            Tshirt quality is very cheap
            Thieve size
            Even road side 100rs tshirt is better than this
            I want my money back
            Ecom Express customer support has been notified about the posted complaint.
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              C
              croonys
              Jun 9, 2021
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              I have ordered few things from Meesho ..order placed on 23, 24, 25 And
              26th May... following are AWB number
              [protected]
              [protected]
              [protected]
              Parcel showing status
              In Hoshangabad hub of Ecom express
              I can not contact the Ecom express Hoshangabad hub...I want to know the correct status and delivery date
              Ecom Express customer support has been notified about the posted complaint.
              View replies
              Dear Sir/Mam,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards,
              Team Ecom Express
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                C
                Caram Sarikh
                Jun 9, 2021
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                My AWB [protected] is not yet delivered while showing delivered
                Ecom Express customer support has been notified about the posted complaint.
                View replies
                Dear Sir/Mam,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Team Ecom Express
                Reply
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                  R
                  Rashi.....
                  Jun 9, 2021
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                  Address: Dantewada

                  Hi
                  The delivery boys of this particular company are unprofessional they don’t make attempt to deliver the order, and cancel it or update faulty things like the customer was unavailable or address was wrong, I did visited their office to raise this issue they responded we refused to deliver because there was only one product and why should we travel so much just to deliver a product .it’s so disgusting to learn that how unprofessional and unethical this people are
                  Ecom Express customer support has been notified about the posted complaint.
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                    P
                    Pradnya muthe
                    Jun 9, 2021
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                    I have ordered some cosmetic products from insight cosmetics. My order has been delayed and now off lock has been applied I am not able to reach out my order. They are not delivering also not cancelling my order. The order is prepaid.
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
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                      T
                      Tanvi Tej
                      Jun 9, 2021
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                      Address: Rallagodeyavalasa, Narasannapeta, Srikakulam

                      Shipment number [protected]
                      Pin 6365
                      Ecom Express customer support has been notified about the posted complaint.
                      View replies
                      Give my order
                      Reply
                      Ecom Express Customer Care's response, Jun 12, 2021
                      Verified Support
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [email protected] for us to assist you on the same.

                      Regards,
                      Team Ecom Express
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                        M
                        Midhun Ravi Midhu
                        Jun 8, 2021
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                        Address: Kongamparale (H). Kozhipara(post) palakked (D)

                        I am oder Poco mobile. Delivery in two power bank no mobile. Yyy.
                        Plz. Replace ment
                        My contact number. ...[protected]
                        Ecom Express customer support has been notified about the posted complaint.
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                          D
                          Dharmendra7790
                          Jun 8, 2021
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                          Address: Royal Arcade, Office No.207 (2nd Floor, above Gopal Locho), Sarthana Jakatnaka, Varachha Road, Opp. Raj Imperial Multiplex(Inox) Deepkamal Mall, Near

                          Respected sir,
                          My AWB no is [protected]
                          And my order was shipped on 23rd May 2021 and I didn't receive any call or the shipment was not brought to my address and it has been 4 days that my order is in ofd lock... From the last 5 days, they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet and I have to get that courier urgently.
                          Please help me.
                          Thank you
                          Dharmendra Gurjar
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir/Mam,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
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                            A
                            Aasif Mirza
                            Jun 8, 2021
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                            Address: Kishanpur baral baghpat, बिजली घर

                            Maine sony ki bluetooth order kri thi or mujh ye local buuetooth mili woo bi kharab plzz sir mujh order return and mere pass wapic krwa doo plzzzz
                            Ecom Express customer support has been notified about the posted complaint.
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                              A
                              arungoudb
                              Jun 8, 2021
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                              Address: -No1-1-593/1,FLAT - A3 3rd floor, KRISHI ENCLAVE J

                              Delivery executive is Mad updated status as Delivery attempt made at 5Am in the Morning, Product is not delivered in time.

                              Arun
                              [protected]
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking numberor you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
                              Reply
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                                S
                                Shresthdohroo
                                Jun 8, 2021
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                                Address: Saraswat Niwas Kamna Devi Baluganj Shimla HP 171005

                                I received a message of delivery of the MI earphones yesterday morning. But I received no call of any delivery boy the whole day. Then yesterday afternoon I received a text message that your order has been delivered. Anyhow in reality I have not received any product. This message by delivery boy was bogus as I did not receive any order.

                                This is the second time I’m posting this as in seconds I saw my earlier complaint marked as resolved.
                                Ecom Express customer support has been notified about the posted complaint.
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                                  S
                                  Shresthdohroo
                                  Jun 8, 2021
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                                  Address: Saraswati Niwas Kamna Devi baluganj Shimla HP 171005

                                  I received a message of delivery of the MI earphones yesterday morning. But I received no call of any delivery boy the whole day. Then yesterday afternoon I received a text message that your order has been delivered. Anyhow in reality I have not received any product. This message by delivery boy was bogus as I did not receive any order.
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Jun 08, 2021
                                  Updated by Shresthdohroo                                   This is not resolved. My issues are not resolved. But my post shows issues resolved
                                  Jun 08, 2021
                                  Updated by Shresthdohroo                                   My issue has been marked as resolved but it is not resolved. Stop being bogus.
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                                    S
                                    Ss Shukla Shukla
                                    Jun 8, 2021
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                                    Address: 46,subhash nagar hardoi

                                    I am being told that I have entered my address wrong, whereas exactly one month ago from today the same product at the same address
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir/Mam,

                                    Greetings from Ecom Express

                                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                    Regards,
                                    Team Ecom Express
                                    Reply
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                                      B
                                      bishal@
                                      Jun 8, 2021
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                                      Address: Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

                                      My order not delivered to me being kept in DC. AWB number {[protected]}
                                      now they updated RTO lock. Amazon contacted them but no response from them. kindly solve this issue. Ecom express has very bad feedback about this.
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      stop complaining amazon for locking delivery where as this is cleared form {amazon.in} services that they dont have locking policy. the courir team did not assessed the item properly. urgent deleviry expected stop returning.
                                      Reply
                                      Dear Sir/Mam,

                                      Greetings from Ecom Express

                                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                      Regards,
                                      Team Ecom Express
                                      Reply
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                                        M
                                        Murali Krishna Polasi
                                        Jun 7, 2021
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                                        Address: Murali Krishna Polasi,1-2-14/BC/49, Brundavan Colony, Budvel, Rajendra Nagar, Hyderabad - 500030., near Gateway International School
                                        Website: ecomexpress.in/tracking/?awb_field=2037160061#

                                        Hi Team,

                                        AWB Number: [protected] | Order ID:[protected].

                                        I have been chasing Ecom Express team since Jun 1st 2021 for delivery of the product but I do not receive any piece of information. Amount is already been paid.

                                        Now they have updated the status as "Shipment RTO Lock" on 7th Jun 2021.

                                        Amazon or I neither have not cancelled the order and the agent Rohit is irresponsible of handling the customer concern. Request someone to take a look at the request and help delivering the product and also provide strong feedback to agent Rohith.

                                        Hope you address this query. In case of any information needed please call me on [protected].

                                        Best,
                                        Murali K Polasi.
                                        Ecom Express customer support has been notified about the posted complaint.
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