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Ecom Express Complaints & Reviews

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Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 119

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O
Omer Nahdi
Jun 10, 2021
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They msg me it will deliver today and after that I call d deliver boy he said it's to big I will deliver it tomorrow but now I call again they said she I will deliver it but it shows now shipment un deliver congestion un future deliver what d hell its
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    Rajbhar Rajput
    Jun 10, 2021
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    Address: Gosainganj road dala pakuly gogawa chauraha pani sansathan

    Not match
    [protected]
    +1 photos
    Ecom Express customer support has been notified about the posted complaint.
    Jun 10, 2021
    Updated by Rajbhar Rajput
    Return item

    Jun 10, 2021
    Updated by Rajbhar Rajput
    Return item

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      M
      M.d Khan Azhar
      Jun 10, 2021
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      I bought yellow colour tshirt for 299rs
      Tshirt quality is very cheap
      Thieve size
      Even road side 100rs tshirt is better than this
      I want my money back
      +1 photos
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        C
        croonys
        Jun 9, 2021
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        I have ordered few things from Meesho ..order placed on 23, 24, 25 And
        26th May... following are AWB number
        [protected]
        [protected]
        [protected]
        Parcel showing status
        In Hoshangabad hub of Ecom express
        I can not contact the Ecom express Hoshangabad hub...I want to know the correct status and delivery date
        Ecom Express customer support has been notified about the posted complaint.
        Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
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          C
          Caram Sarikh
          Jun 9, 2021
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          My AWB [protected] is not yet delivered while showing delivered
          Ecom Express customer support has been notified about the posted complaint.
          Dear Sir/Mam,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
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            R
            Rashi.....
            Jun 9, 2021
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            Address: Dantewada

            Hi
            The delivery boys of this particular company are unprofessional they don’t make attempt to deliver the order, and cancel it or update faulty things like the customer was unavailable or address was wrong, I did visited their office to raise this issue they responded we refused to deliver because there was only one product and why should we travel so much just to deliver a product .it’s so disgusting to learn that how unprofessional and unethical this people are
            Ecom Express customer support has been notified about the posted complaint.
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              P
              Pradnya muthe
              Jun 9, 2021
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              I have ordered some cosmetic products from insight cosmetics. My order has been delayed and now off lock has been applied I am not able to reach out my order. They are not delivering also not cancelling my order. The order is prepaid.
              Ecom Express customer support has been notified about the posted complaint.
              Dear Sir/Mam,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards,
              Team Ecom Express
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                T
                Tanvi Tej
                Jun 9, 2021
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                Address: Rallagodeyavalasa, Narasannapeta, Srikakulam

                Shipment number [protected]
                Pin 6365
                Ecom Express customer support has been notified about the posted complaint.
                Give my order
                Ecom Express Customer Care's response, Jun 12, 2021
                Verified Support
                Dear Sir/Mam,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [email protected] for us to assist you on the same.

                Regards,
                Team Ecom Express
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                  M
                  Midhun Ravi Midhu
                  Jun 8, 2021
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                  Address: Kongamparale (H). Kozhipara(post) palakked (D)

                  I am oder Poco mobile. Delivery in two power bank no mobile. Yyy.
                  Plz. Replace ment
                  My contact number. ...[protected]
                  +1 photos
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                    D
                    Dharmendra7790
                    Jun 8, 2021
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                    Address: Royal Arcade, Office No.207 (2nd Floor, above Gopal Locho), Sarthana Jakatnaka, Varachha Road, Opp. Raj Imperial Multiplex(Inox) Deepkamal Mall, Near

                    Respected sir,
                    My AWB no is [protected]
                    And my order was shipped on 23rd May 2021 and I didn't receive any call or the shipment was not brought to my address and it has been 4 days that my order is in ofd lock... From the last 5 days, they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet and I have to get that courier urgently.
                    Please help me.
                    Thank you
                    Dharmendra Gurjar
                    Ecom Express customer support has been notified about the posted complaint.
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
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                      A
                      Aasif Mirza
                      Jun 8, 2021
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                      Address: Kishanpur baral baghpat, बिजली घर

                      Maine sony ki bluetooth order kri thi or mujh ye local buuetooth mili woo bi kharab plzz sir mujh order return and mere pass wapic krwa doo plzzzz
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                        A
                        arungoudb
                        Jun 8, 2021
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                        Address: -No1-1-593/1,FLAT - A3 3rd floor, KRISHI ENCLAVE J

                        Delivery executive is Mad updated status as Delivery attempt made at 5Am in the Morning, Product is not delivered in time.

                        Arun
                        [protected]
                        Ecom Express customer support has been notified about the posted complaint.
                        Dear Sir/Mam,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking numberor you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
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                          S
                          Shresthdohroo
                          Jun 8, 2021
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                          Address: Saraswat Niwas Kamna Devi Baluganj Shimla HP 171005

                          I received a message of delivery of the MI earphones yesterday morning. But I received no call of any delivery boy the whole day. Then yesterday afternoon I received a text message that your order has been delivered. Anyhow in reality I have not received any product. This message by delivery boy was bogus as I did not receive any order.

                          This is the second time I’m posting this as in seconds I saw my earlier complaint marked as resolved.
                          +2 photos
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                            Shresthdohroo
                            Jun 8, 2021
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                            Address: Saraswati Niwas Kamna Devi baluganj Shimla HP 171005

                            I received a message of delivery of the MI earphones yesterday morning. But I received no call of any delivery boy the whole day. Then yesterday afternoon I received a text message that your order has been delivered. Anyhow in reality I have not received any product. This message by delivery boy was bogus as I did not receive any order.
                            +2 photos
                            Ecom Express customer support has been notified about the posted complaint.
                            Jun 08, 2021
                            Updated by Shresthdohroo
                            This is not resolved. My issues are not resolved. But my post shows issues resolved
                            Jun 08, 2021
                            Updated by Shresthdohroo
                            My issue has been marked as resolved but it is not resolved. Stop being bogus.
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                              S
                              Ss Shukla Shukla
                              Jun 8, 2021
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                              Address: 46,subhash nagar hardoi

                              I am being told that I have entered my address wrong, whereas exactly one month ago from today the same product at the same address
                              Ecom Express customer support has been notified about the posted complaint.
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
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                                B
                                bishal@
                                Jun 8, 2021
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                                Address: Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

                                My order not delivered to me being kept in DC. AWB number {[protected]}
                                now they updated RTO lock. Amazon contacted them but no response from them. kindly solve this issue. Ecom express has very bad feedback about this.
                                Ecom Express customer support has been notified about the posted complaint.
                                stop complaining amazon for locking delivery where as this is cleared form {amazon.in} services that they dont have locking policy. the courir team did not assessed the item properly. urgent deleviry expected stop returning.

                                Product not delivered - Comment #3842176 - Image #0
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
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                                  M
                                  Murali Krishna Polasi
                                  Jun 7, 2021
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                                  Address: Murali Krishna Polasi,1-2-14/BC/49, Brundavan Colony, Budvel, Rajendra Nagar, Hyderabad - 500030., near Gateway International School
                                  Website: ecomexpress.in/tracking/?awb_field=2037160061#

                                  Hi Team,

                                  AWB Number: [protected] | Order ID:[protected].

                                  I have been chasing Ecom Express team since Jun 1st 2021 for delivery of the product but I do not receive any piece of information. Amount is already been paid.

                                  Now they have updated the status as "Shipment RTO Lock" on 7th Jun 2021.

                                  Amazon or I neither have not cancelled the order and the agent Rohit is irresponsible of handling the customer concern. Request someone to take a look at the request and help delivering the product and also provide strong feedback to agent Rohith.

                                  Hope you address this query. In case of any information needed please call me on [protected].

                                  Best,
                                  Murali K Polasi.
                                  Ecom Express customer support has been notified about the posted complaint.
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                                    Murali Krishna Polasi
                                    Jun 7, 2021
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                                    Address: Murali Krishna Polasi,1-2-14/BC/49, Brundavan Colony, Budvel, Rajendra Nagar, Hyderabad - 500030., near Gateway International School

                                    Hi Team,

                                    I have been chasing Ecom Express team since Jun 1st 2021 for delivery of the product but I do not receive any piece of information. Amount is already been paid.

                                    Now they have updated the status as "Shipment RTO Lock" on 7th Jun 2021.

                                    Amazon or I neither have not cancelled the order and the agent Rohit is irresponsible of handling the customer concern. Request someone to take a look at the request and help delivering the product and also provide strong feedback to agent Rohith.

                                    Hope you address this query. In case of any information needed please call me on [protected].

                                    Best,
                                    Murali K Polasi.
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Jun 07, 2021
                                    Updated by Murali Krishna Polasi
                                    Need this product to be delivered ASAP.
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                                      prathiksha prathi
                                      Jun 7, 2021
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                                      Hi,
                                      This is my AWB number Ecom Express - [protected] I ordered coconut fertilizer from ugaoo and the package reached Kundapura delivery point on 25/05/2021 But the delivery guys did not call nor did they attempt delivery. They kept on updating false satus as 'CUSTOMER unavailable' I mean are you ### kidding me? Who stays outside during these lockdown days. I and my whole family was in my house waiting for the package 24*7. Yet they did not deliver it. I contacted CUSTOMER care. You would think that the company actually has contact details of its delivery centers and agents. Again wrong. This is so unprofessional as the CC told me the company doesnt keep track of its delivery center contact details. They kept answering that the package will be delivered in 24-48 hours and how deeply sorry they were. I think they have no drops of humanity left in them to keep promising such things. This happened thrice which means I waited for 48 hours three times. But after all these, do you know what happened? They are returning my package.
                                      I am claiming Rs 1 lakh compensation for non delivery of my essentials and playing the waiting game with fraud updates and bad CUSTOMER service.
                                      These delivery guys need to be fired and these scums need to be taught a lesson.
                                      Ecom Express customer support has been notified about the posted complaint.
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                                        ramya_sk
                                        Jun 7, 2021
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                                        The product has reached my city 20 days back but not delivered still no calls from any delivery agent. no proper response

                                        AWB no: [protected]
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Dear Sir/Mam,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                        Regards,
                                        Team Ecom Express
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