Ecom Express Complaints & Reviews

I have been ordered few items in online shopping they are showing that it will be delivered within one week after one week when I see them those products in shopping app, it is displayed that product is undeliverable. All these happening due to the intelligence of your delivery boys. They are lazy to carry my products to my house 🏠so they are keeping returning the products to the merchent without my concern. Such e shamless behaviour😡😡

Order not received

Irresponsible behaviour of delivery agent. Its been a week since the product came to the delivery centre. They are purposefully delaying the order delivery. I am very irritated with your customer service.

I am not able to receive otp on my number due to last digit missing. Please update my number in order

Sir 15 days ago i started work with meesho all order are from tohana near tohana bus stand, haryana.all product are pickup, delivered and returned by ecom express.after delivery all products are getting returned to me and as i check and open package i get all packages are blank .i will you all product order id ..they all are costly products..plz review this as soon as possible
All return order id is
[protected]
[protected]
[protected]
[protected]
Few are on the way
My contact number is [protected]
My name is aman
Contact me as soon as possible

Dear sir,
Today Ecom express delivery employee mr.mani([protected]) visited me for Adhar finger print verification process at that time of verification the below incidents were happened.

1. My address Kumaramangalam. But he make to come to tiruchengode for verification
2. After completion of process he asked me Rs.100 as a processing fee. I had given

Kindly provide your inputs about the above 2incidents

Regards

Sabeerbasha
[protected]

Product status showing its delivered but i didn't got any message or calls from courier service, I didn't got my parcel yet. Its a prepaid order, AWB number [protected]
No use to complain ecom express waste of time. Kindly deliver the parcel to me.

I ordered for a product from meesho on june 3rd 2031. From then onwards I was waiting for it.Today is june 19th.Till now I haven't received it.Am at my home and whenever I tracked my order it was shown that the product was undelivered because I was not available. I want my product as soon as possible.This is not just fair.

Order ID cs[protected]-[protected] and tracking number [protected] has been ofd lock since June 7.it has customer could not be reached... however no one has tried to contact me.kindly look into this and arrange for early delivery

For the kind consideration of ecom express,
We receive very poor service from ecom express in our locality (Pincode: 670741).
The ecom agents are just sitting in the office and marking the shipment as "undelivered as customer refused to accept it".
This is not the first time I'm facing this issue. They are always doing the same. And the products are being returned to seller.
Recently 2 of my products had the same situation AwB : [protected], [protected]
The agents are not considering the customer. They are doing very poor service. Take necessary actions against them as early as possible for not getting this issue again.
This is the message i received few minutes back : Your FLIPKART order AwB [protected] was undelivered as you refused to accept it - ECOM EXPRESS
They don't even give a call and making the status as show above. This is so pathetic.
Hope you would do the necessary as early.
Thanks & Regards
Ecom customer

I've made a purchase from flipkart and the ecom express coirier tracking page showed that the product reached waleyar hub on June 15th. Since then there has been no updates regarding my product and I'm confused as to why there is this delay in delivery. I kindly request Ecom Express to provide an update on my order.

The object has not been handed over to me. I have received information that I have handed over the item.

My Awb no. is [protected]. Today I receive my package but delivery boy is so rude and even he did not deliver my order to my door step. And even he said he, may also reject the order thrice time on delivery attempt.

I think ecom courier service pay some extra payment to this vikash courier boy because he work according to his mindset not the consumer.
So please take strong action against that courier boy

It's the 2 nd day that your delivery partner came and went back without delivering as I didn't receive any otp number.i already called yesterday and they told to contact zoomin and I had given them another number also.again today I didn't receive any otp number

I ordered 2 urbn 20, 000 mah power bank from Amazon on 4th June 2021, the expected delivery date was 13th June 2021 and the product is still not delivered, today's date is 18th June 2021 . The product entered vizag on 8th June 2021 but it's not being delivered at my home . I call daily to the customer service of ecom express and they say wait for 1-2 days and this keeps on repeating my tracking of is :[protected] and order Id is :[protected].previously for another two orders same issue happened and they cancel my order from their end. Please help

Reference here is to my shipment for e-com Order placed that the consignor - Global Hub - had dispatched through Ecom Express on Jun 4, 2021. The AWB number is[protected].

Their initial response, once it reached their last mile dispatch center in Kottayam, Kerala, on Jun 10, 2021, was they were unable to deliver due to the COVID lockdown in my state then. But strangely other courier services were functioning & I myself having received my shipments from 2 other couriers during that period.

After patiently waiting for a couple of more days, their Customer Care rep called me up requesting to bear with them for some more delay due to their dispatch center being in a containment zone, whereas when later checked their system showed the shipment was out for delivery but unable to deliver due to consignee, myself, having requested for a future delivery!!! The irony over here is my state is still in a Lockdown, partial from today though, so then where else could I have gone than be at my address! I then called up their Customer Care team and lodged a complaint, for which no notifications were received on my mobile. A lapse from my side was not having followed up with them about the status of this complaint, partly also due to not wanting to call them thanks to most of their reps being of no help & clueless on how to act to my concerns reported!!

Finally, what upset me the most was after toying around with me & wasting my time, they had the audacity to flag this shipment as undeliverable due to the customer not available, consequently its consignor having to recall it to hopefully ship it through another much professional courier than Ecom Express!

For this harrowing experience I had with them I will never avail their service ever again nor will I recommend them to anyone!

Ecom Express Executive [protected] PIN 86153 will deliver your ajio AWB [protected] today. Rs 389.0 payable. Delivery code 405903,
The delivery boy has not been responsive to my call he had calling but not speaking and putting it a side the delivery boy name is Johnny, and his contact information is [protected]

I have ordered a package with Id [protected] and it's delivery date was 8th June 2021. The package has not arrived yet and I haven't received any calls from the delivery person. Now the status is showing as RTO lock applied. I don't want the item to be returned. I need it in an urgent basis.

My name is lakshmi...I order a I series 6 smart watch but they delivered me a local product and also some wooden pieces they took 1800 rupees and asked them for return policy but now they are not responding to me...their number is [protected] it's a fraud they are simply cheating people...do kindly respond

This was the 3rd time its happen without asking us r informing us they cancel the order themselves, Ecom Madugiri.