Ecom Express Complaints & Reviews

I ordered this product from a educational site and it showed out for delivery on 3rd of June later i got calls from the delivery executive that due to heavy rain he is not able to deliver my product on due date so i told him to deliver it next day when it is not raining he agreed but after then i got messages of my product getting delivered but it never got delivered and i was not able to get into contact with the delivery executive . Today, when i checked the track status of my product it showed that my product has gone in rto lock stage as my location was not properly mentioned and thus delivery could not be performed but the delivery man whom i talked with was knowing where is my house . Please help me get my product delivered, i am a student and the product are the modules for my neet prep.

Dear Customer, your "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN: 22755

Still person not coming my residence from yesterday. I called many times

Pl send me my parcel as soon as possible

My No : [protected]

AWB number [protected] oder still not received at delivery address but order showing delivered, we putting many times compint through calling and online but still not single response ecom express end..please do needful and delivery my order on top most priority or return my order price..

My cell no is [protected].

Rewards

DEVARAMJAKHAR

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent

Delivery agent always called us and ask for location, we state the address, he told us ok will come in evening. After that he doesn't deliver the parcel update remarks in track that address is wrong. This happened more 4-5 times. He always return the parcel. Other courier partner are always deliver the parcel on same address... Pls kind check and take action properly... My awb# [protected]

Hi

As per recent status in my shipment delivery, the status is showing OFD locked, before that I had a bad experience with courier boy...he made a call to me and asking for OTP without delivery the product. When I refused to not saying OTP, he was not willing to deliver my product and not Even making any calls...Just for his proof he is making calls and not speaking anything and just cut the call..this is too worst service by ecom express

Below are the details
TRACKING ID : [protected]
ORDER ID :EZ7331334

Thanks,
Bhaskar
[protected]

AWB [protected]

I am a seller,

11/06/201 pickup done 12/06/2021 Main hub Hyderabad transit hold it

Next no transit forward where is my shipment it's semi cash on delivery, customer ayed half amount in advance, half amount COD 😡😡 worst it's estimate delivery 16/06/2021, , Today 20/06/2021, No any single moment from Hyderabad shipment where is it, I want to delivery Urgent take to action Worst too Neglect 3rd class service.

I have been ordered few items in online shopping they are showing that it will be delivered within one week after one week when I see them those products in shopping app, it is displayed that product is undeliverable. All these happening due to the intelligence of your delivery boys. They are lazy to carry my products to my house 🏠so they are keeping returning the products to the merchent without my concern. Such e shamless behaviour😡😡

Order not received

Irresponsible behaviour of delivery agent. Its been a week since the product came to the delivery centre. They are purposefully delaying the order delivery. I am very irritated with your customer service.

I am not able to receive otp on my number due to last digit missing. Please update my number in order

Sir 15 days ago i started work with meesho all order are from tohana near tohana bus stand, haryana.all product are pickup, delivered and returned by ecom express.after delivery all products are getting returned to me and as i check and open package i get all packages are blank .i will you all product order id ..they all are costly products..plz review this as soon as possible
All return order id is
[protected]
[protected]
[protected]
[protected]
Few are on the way
My contact number is [protected]
My name is aman
Contact me as soon as possible

Dear sir,
Today Ecom express delivery employee mr.mani([protected]) visited me for Adhar finger print verification process at that time of verification the below incidents were happened.

1. My address Kumaramangalam. But he make to come to tiruchengode for verification
2. After completion of process he asked me Rs.100 as a processing fee. I had given

Kindly provide your inputs about the above 2incidents

Regards

Sabeerbasha
[protected]

Product status showing its delivered but i didn't got any message or calls from courier service, I didn't got my parcel yet. Its a prepaid order, AWB number [protected]
No use to complain ecom express waste of time. Kindly deliver the parcel to me.

I ordered for a product from meesho on june 3rd 2031. From then onwards I was waiting for it.Today is june 19th.Till now I haven't received it.Am at my home and whenever I tracked my order it was shown that the product was undelivered because I was not available. I want my product as soon as possible.This is not just fair.

Order ID cs[protected]-[protected] and tracking number [protected] has been ofd lock since June 7.it has customer could not be reached... however no one has tried to contact me.kindly look into this and arrange for early delivery

For the kind consideration of ecom express,
We receive very poor service from ecom express in our locality (Pincode: 670741).
The ecom agents are just sitting in the office and marking the shipment as "undelivered as customer refused to accept it".
This is not the first time I'm facing this issue. They are always doing the same. And the products are being returned to seller.
Recently 2 of my products had the same situation AwB : [protected], [protected]
The agents are not considering the customer. They are doing very poor service. Take necessary actions against them as early as possible for not getting this issue again.
This is the message i received few minutes back : Your FLIPKART order AwB [protected] was undelivered as you refused to accept it - ECOM EXPRESS
They don't even give a call and making the status as show above. This is so pathetic.
Hope you would do the necessary as early.
Thanks & Regards
Ecom customer

I've made a purchase from flipkart and the ecom express coirier tracking page showed that the product reached waleyar hub on June 15th. Since then there has been no updates regarding my product and I'm confused as to why there is this delay in delivery. I kindly request Ecom Express to provide an update on my order.

The object has not been handed over to me. I have received information that I have handed over the item.

My Awb no. is [protected]. Today I receive my package but delivery boy is so rude and even he did not deliver my order to my door step. And even he said he, may also reject the order thrice time on delivery attempt.

I think ecom courier service pay some extra payment to this vikash courier boy because he work according to his mindset not the consumer.
So please take strong action against that courier boy