Ecom Express Complaints & Reviews

My parcel reached Kushalnagar Econ office 5-june 2021, but delivery boy contact me at Evening 7 c clock and he told i will deliver your courier by tomorrow and then today I didn't receive my parcel and I trying to contact him through PIN but not use. Then track my parcel through AWB number it shows Undelivered due to covid what is this nonsense Ecom. ### this courier company and ashamed to Delivery boy....

AWN [protected] Parcel status deliverd But parcel didn't Receive me
Whear my parcel...

Please deliver the item
Order ID [protected]...

Please unlock delivery.
Order ID [protected]...

My name is Nitin Kumar and my shipment number is - [protected].

Sir I have a complaint against your service. My delivery date was 4/5/2021 your delivery agent called that day and he asked me the secret delivery code and said that you will be delivered after 30 minutes of telling the code I did not tell and delivery was not done that day then I called customer care at night and complained and they said that we will take action...

My order it's in RTO lock. I have placed order in 16/5/2021 the courier partner was Ecom Express. In 22/5/2021 it's in waleyar hub.Now it's showing returned. How I receive my parcel. I want . Due to covid redzone here and also pincode deactivated. Plz understand this situation. I want my parcel back....

I have order from pharmeasy.in. Since May 23rd 2021 As I understand due to covid restrictions I have check track in ecom express and it show in-transit in Nellore but the delivery order destination is Nellore. The ecom express track is not update everyday and did not mention the reason of delay either SMS or email or whatever. I have complaint two times thru call and it reply and said like will update 24 hours. Normal any delivery max one...

Different stares and quality is not good...

I ordered a lamp worth Rs .399 in https://shopiestuff.myshopify.com/ on 27th april 2021.There was no mail updates or package been delivered to us.

Attaching the relevant pics .

Kindly help me to get the refund....

Hi Team,

I have not received the package yet which is with you since 29th May. The tracking status showing the consignee requested for the reschedule of delivery but that is not correct. On 28th May evening, Ecom Express delivery guy called me asking whether he can deliver the package on next day. But he didnt come. We could nt make a return call to the number he called me and if i try to call the customer care number, the...

I order so mANY TIME aa dress from meesho my order no[protected] that executive didn't come to our home how dare that ### executive return my products .afternoon 12:45 he call us asking r u n home I said I m n home oly .we r at home oly he didn't come that ### unavaible CUSTOMER so the status of our delivery s undelivered.i want villupuram ecom express contact no with address immediate...

This is from Bangalore. I have booked through Ecom to my customer.. they have not received it till now . It will show out for delivery.. they send otp also .. the delivery person will call and won't speak... Later a msg will be sent customer not available delivery failed .. this happened three times.. I called the customer care also they have escalated the issue and the product will be delivered within 24 hrs and same thing keeps repeating......

I'm Chandra from Tamil nad. I placed an order the courier partner was Ecom express. 07/05/2021 it reached my hometown Kangayam (TN) on 17/05/2021. But still now not delivered. I contact the courier boy he is not ready to come and deliver the parcel. Parcel supplies are allowed in covid situation. We can't go and receive bcoz of lockdown. Now it's showing returned and now in bamgalore. It's a prepaid order. How i receive my parcel. Wat yo...

Your ONLINE order AwB [protected] was undelivered as the address was unlocatable. For further instructions, click http://ecxp.in/?q=[protected] - ECOM EXPRESS...
This is the actual message received yesterday...if it in this case the courier person need to call...
If he called I should find the track of Flipkart miss calls...I didn't find in my phone...
The message should be as the courier person unable to contact me...but...

I have order a knife from snapdeal and it’s been put through ecom express to deliver it to me but instead the delivery service provided by them is unethical and worst human behaviour
Mark this these delivery personals they don’t come to your door to deliver / not ring the bell or knock on you door on the specified address
They don’t provide no prior notice on what time the delivery would be made all they do is call from...

The order is showing that consigned for further delivery this is very bad till now didn’t receive any products...

Sir/mam, my order for AWB NUMBER : [protected] has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent....

Still waiting for delivery very bad services of ecom, every day making it delay. Still the shipment have not been delivered..

Please let us know where to make complaint. I am going to cancel the order already, already informed to shippers never use this services.

My shipment was lying to hoshangabad since 20/05/21 to 27/05/21.

And when I was calling during this period then they were telling us...

I have ordered blue cotton suit set for Rs 848 but I have received wrong product kindly help me to get what I ordered orelse do refund..
Invoice no cwmn748
Awb [protected]...

After following up 7 times with Delivery partner (raised 2 complaints on why they are mentioning false remarks on tracking status and false promises) and 2 times with adidas customer service (false promises made again). The outcome was false promises by Ecommerce express and Adidas customer care and now my order is cancelled. Ridiculous service and customer lost and never recommending adidas to others, customer satisfaction gone down the...