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Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Updated: Mar 11, 2025
Complaints 6417
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1266
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5151
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Ecom Express reviews & complaints page 117

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M
Mridul Khandelwal
Jun 16, 2021
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Ecom express delivery man calls and said to deliver the order .after that he didn't come to land on the order and listed up there a lie that I refused to take order which is totally false. This happens to my recent three orders and every time . Service is really very bad
Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    Venkateshagowda G H
    Jun 16, 2021
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    Address: 8660366620 call or message me the updates

    Training ID: [protected]
    My prepaid product currently in Davanagere. They are not delivering my product to holesirigere (Destination), they are not responding.
    Delivery expected date is over already.
    7 days of delay. Please consider it seriously. It is urgent. Understand the customers problem. Take action immediately. They should deliver my parcel soon.
    Ecom Express customer support has been notified about the posted complaint.
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      Gyansai kallury
      Jun 16, 2021
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      Shipment is delayed by two weeks . AWD-[protected]. customer number is not working .
      Ecom Express customer support has been notified about the posted complaint.
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        D
        Devaram Jakhar
        Jun 16, 2021
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        Address: Mr.Devaram Jakhar,Jaton ki dhani frond side water tanki,Kurli road alakhpura,Post Jharod,via maulasar,dist Nagaur,Raj.341506

        This is to inform you that above mentioned AWD number parcel delivered but still not received, we have register compliant through phone no [protected] but not received confirmation from your end, delivered boy call received yesterday morning for address confirm but parcel not received at address, Please check and send my immediate at mentioned below address.
        +1 photos
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          R
          Reshma Tirkey
          Jun 16, 2021
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          I have ordered on 1st june
          Product got received in Bhongir 12 km away from my place
          They are not delivering it
          I never got a call also
          Now it is showing RTO lock
          +2 photos
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            R
            Rithu12
            Jun 16, 2021
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            Website: ecomexpress.in

            I have ordered my product on last may 31st.
            I did not receive my product yet
            In the status column its showing that shipment rto locked
            Ecom Express customer support has been notified about the posted complaint.
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            Dear Sir/Mam,

            Greetings from Ecom Express

            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

            Regards,
            Team Ecom Express
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              K
              Ksnt
              Jun 15, 2021
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              Still I didn't get refund for the order#[protected] canceled on 9th May 2021.I tried to call customer care number# many times but not refunded yet. Every call they will take details and promise it will be refunded by tomorrow. They will not give complaint reference also. All tele callers are well trained to cheat customer. I told them, I will register case in consumer court. They told you can.

              I went to shop and asked them status. They told 99% chance you will not get refund.
              +1 photos
              Ecom Express customer support has been notified about the posted complaint.
              Jun 15, 2021
              Updated by Ksnt               Order canceled on 9th May 2021, more than one month back
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                J
                Jayminsinh
                Jun 15, 2021
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                Address: Mumbaii

                I send it prcel in mumbaii your accecativ not delivered parcel for customers
                +1 photos
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                  N
                  Nasimnas
                  Jun 15, 2021
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                  We are not your slaves we are your customer ok please ensure your delivery boys are behaving mannerly to customer ok 👍 one of your delivery boy behaved such harrassing behave and talked rude and toughly we are not your responsibility we are your customer iam going to file a complaint against your service
                  Ecom Express customer support has been notified about the posted complaint.
                  Jun 15, 2021
                  Updated by Nasimnas                   We are not your slaves we are your customer ok please ensure your delivery boys are behaving mannerly to customer ok 👍 one of your delivery boy behaved such harrassing behave and talked rude and toughly we are not your responsibility we are your customer iam going to file a complaint against your service
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                    A
                    ajay pandav
                    Jun 15, 2021
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                    Address: GROUND FLOOR, 113, PARSOTTAM NAGAR CO OP HOUSING SOCIETY,, NEAR RUXMANI SOCIETY, KATARGAM, surat. gujarat

                    Mai ek meesho supplier hoon. aur mera order pickup karne koi nahi aa raha hai.

                    meesho order number[protected]_1
                    Ecom Express customer support has been notified about the posted complaint.
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                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
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                      K
                      kissshore
                      from Chennai, Tamil Nadu
                      Jun 15, 2021
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                      My order has been dispatch through Ecom Express on 3rd june.

                      Air Way Bill No. :- [protected]

                      And it has reached to the Chennai Hub on 8th June.

                      From 8th onward, I was awaiting for that order, but order was not delivered.

                      Till now they haven't delivery the Product and while calling to their customer service they are telling that the OFD Lock is there.
                      Ecom Express customer support has been notified about the posted complaint.
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                        A
                        Ajit kumar pradhan88
                        Jun 14, 2021
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                        Address: RAIRAKHOL

                        I have booked several slot for provide my kyc to up grade
                        my paytm account / wallet. but agent of ecom express rairakhol inefficient. Since june 1 2021 i have booked several slot but i couldn't get service properly. Till now my paytm account show kyc pending.
                        Ecom Express customer support has been notified about the posted complaint.
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                          S
                          samdh20
                          from Chennai, Tamil Nadu
                          Jun 14, 2021
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                          Resolved

                          Address: MDR789, Thenur, Tirukazhukundram, Tamil Nadu 603001

                          Dear sir/ mam
                          I Purchased an item from bewakoof that received 2 weeks before to my nearest ecom hub, And It was out for delivery... but in tracker it shows that "Consignee requested for future delivery" ... even I did received call from ecom delivery boy, i said the route to my home and he said he'll come in 15 mins and then he updates the status as customer not available .. I tried to call him but system says that my pin is wrong

                          Wrong update given by delivery executive
                          Date of incident : 13/06/2021
                          +2 photos
                          Jun 14, 2021
                          Complaint marked as Resolved 
                          Nobody calls me or mailed me but the complaint status is also marked as resolved, i thought the ecom is the only one worst in service for the customer look like this portal also looks worst
                          Ecom Express customer support has been notified about the posted complaint.
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                          I request please return for delivery .my order sari but not same sari .not good colour.plz return sari and my money return plz.
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                            V
                            vshnuprya
                            Jun 14, 2021
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                            Address: Kottayam

                            The worst service!! I ordered few items from Ajio and it was shipped through Ecom expressed. It shows the order reached kottayam days before and its marked " location unreachable" " customer asked for future delivery". Really? Nobody contacted. Just making lame excuses. If you can't do your duty properly, just don't take up the order.
                            This is not the first time I'm experiencing this kinda worst service from Ecom express.
                            Look into this matter ASAP.
                            AWB number: [protected]
                            Order number:[protected]
                            +2 photos
                            Ecom Express customer support has been notified about the posted complaint.
                            Jun 19, 2021
                            Updated by vshnuprya                             I received the order 2 days back.
                            It was super late. And order which reached Delivery centre on June 6th was delivered on 16th June.
                            Worst service and highly unsatisfied.
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                              A
                              Akash0101
                              Jun 13, 2021
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                              It shows pick up failed shipment not ready for past two days my AMB no. Is [protected]. Please resolve the issue and deliver it within 2 or 3 days
                              Ecom Express customer support has been notified about the posted complaint.
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                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
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                                M
                                megh vashist
                                from Ambala, Haryana
                                Jun 13, 2021
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                                Ecom Express is not delivering the Pre-paid" shipment awb [protected] for which the delivery date was 7th june, 2021.After calling like 50 times since then there was no action taken from there side.They update false information of calling but actually no call was made to deliver.Please take proper action.
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
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                                  J
                                  Jaiitri
                                  Jun 13, 2021
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                                  Address: Visakhapatnam

                                  [protected] I am booking two mobiles in flipkart.., still now that mobiles are not delivered.., why should take more time to delivered my mobile
                                  1. realme 8 pro=[protected](order I'd number)
                                  2. Oppo F19pro+ 5g=[protected] (order I'd)
                                  Please delivered my mobile quickly
                                  And this is my contact number [protected]
                                  +2 photos
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                                    S
                                    Sangeeta Keshari
                                    Jun 12, 2021
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                                    Address: E-commerce Express, Robertsganj Sonebhadra (U.P)

                                    Hi,

                                    This is regards to the delivery boy Mr. Raju, who took product and not delivering it to me.
                                    He has shown my two product as delivered and kept it with him. He is from Robertsganj, sonebhadra- 231215.
                                    Ecom Express customer support has been notified about the posted complaint.
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                                    Dear Sir/Mam,

                                    Greetings from Ecom Express

                                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                    Regards,
                                    Team Ecom Express
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                                      Thes
                                      Jun 12, 2021
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                                      Website: Ecom express

                                      For an emergency problem i want to cancel this order now. So i have a big money problem. I can not pay the required money. Please cancel this order. My order tracking number is [[protected]] Now i am out of station. So i can not accept the order. Please cancel this order now and send me confirmation
                                      Ecom Express customer support has been notified about the posted complaint.
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                                        R
                                        Rutba Mukhtar
                                        Jun 12, 2021
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                                        Short size of dress
                                        Ecom Express customer support has been notified about the posted complaint.
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                                        I was to exchange it
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                                        Ecom Express Customer Care's response, Jun 16, 2021
                                        Verified Support
                                        Dear Sir/Mam,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected)or you can send the details to [email protected] for us to assist you on the same.

                                        Regards,
                                        Team Ecom Express
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