Ecom Express Complaints & Reviews

My Awb no. is [protected]. Today I receive my package but delivery boy is so rude and even he did not deliver my order to my door step. And even he said he, may also reject the order thrice time on delivery attempt.

I think ecom courier service pay some extra payment to this vikash courier boy because he work according to his mindset not the consumer.
So please take strong action against that courier boy

It's the 2 nd day that your delivery partner came and went back without delivering as I didn't receive any otp number.i already called yesterday and they told to contact zoomin and I had given them another number also.again today I didn't receive any otp number

I ordered 2 urbn 20, 000 mah power bank from Amazon on 4th June 2021, the expected delivery date was 13th June 2021 and the product is still not delivered, today's date is 18th June 2021 . The product entered vizag on 8th June 2021 but it's not being delivered at my home . I call daily to the customer service of ecom express and they say wait for 1-2 days and this keeps on repeating my tracking of is :[protected] and order Id is :[protected].previously for another two orders same issue happened and they cancel my order from their end. Please help

Reference here is to my shipment for e-com Order placed that the consignor - Global Hub - had dispatched through Ecom Express on Jun 4, 2021. The AWB number is[protected].

Their initial response, once it reached their last mile dispatch center in Kottayam, Kerala, on Jun 10, 2021, was they were unable to deliver due to the COVID lockdown in my state then. But strangely other courier services were functioning & I myself having received my shipments from 2 other couriers during that period.

After patiently waiting for a couple of more days, their Customer Care rep called me up requesting to bear with them for some more delay due to their dispatch center being in a containment zone, whereas when later checked their system showed the shipment was out for delivery but unable to deliver due to consignee, myself, having requested for a future delivery!!! The irony over here is my state is still in a Lockdown, partial from today though, so then where else could I have gone than be at my address! I then called up their Customer Care team and lodged a complaint, for which no notifications were received on my mobile. A lapse from my side was not having followed up with them about the status of this complaint, partly also due to not wanting to call them thanks to most of their reps being of no help & clueless on how to act to my concerns reported!!

Finally, what upset me the most was after toying around with me & wasting my time, they had the audacity to flag this shipment as undeliverable due to the customer not available, consequently its consignor having to recall it to hopefully ship it through another much professional courier than Ecom Express!

For this harrowing experience I had with them I will never avail their service ever again nor will I recommend them to anyone!

Ecom Express Executive [protected] PIN 86153 will deliver your ajio AWB [protected] today. Rs 389.0 payable. Delivery code 405903,
The delivery boy has not been responsive to my call he had calling but not speaking and putting it a side the delivery boy name is Johnny, and his contact information is [protected]

I have ordered a package with Id [protected] and it's delivery date was 8th June 2021. The package has not arrived yet and I haven't received any calls from the delivery person. Now the status is showing as RTO lock applied. I don't want the item to be returned. I need it in an urgent basis.

My name is lakshmi...I order a I series 6 smart watch but they delivered me a local product and also some wooden pieces they took 1800 rupees and asked them for return policy but now they are not responding to me...their number is [protected] it's a fraud they are simply cheating people...do kindly respond

This was the 3rd time its happen without asking us r informing us they cancel the order themselves, Ecom Madugiri.

Ecom express delivery man calls and said to deliver the order .after that he didn't come to land on the order and listed up there a lie that I refused to take order which is totally false. This happens to my recent three orders and every time . Service is really very bad

Training ID: [protected]
My prepaid product currently in Davanagere. They are not delivering my product to holesirigere (Destination), they are not responding.
Delivery expected date is over already.
7 days of delay. Please consider it seriously. It is urgent. Understand the customers problem. Take action immediately. They should deliver my parcel soon.

Shipment is delayed by two weeks . AWD-[protected]. customer number is not working .

This is to inform you that above mentioned AWD number parcel delivered but still not received, we have register compliant through phone no [protected] but not received confirmation from your end, delivered boy call received yesterday morning for address confirm but parcel not received at address, Please check and send my immediate at mentioned below address.

I have ordered on 1st june
Product got received in Bhongir 12 km away from my place
They are not delivering it
I never got a call also
Now it is showing RTO lock

I have ordered my product on last may 31st.
I did not receive my product yet
In the status column its showing that shipment rto locked

Still I didn't get refund for the order#[protected] canceled on 9th May 2021.I tried to call customer care number# many times but not refunded yet. Every call they will take details and promise it will be refunded by tomorrow. They will not give complaint reference also. All tele callers are well trained to cheat customer. I told them, I will register case in consumer court. They told you can.

I went to shop and asked them status. They told 99% chance you will not get refund.

I send it prcel in mumbaii your accecativ not delivered parcel for customers

We are not your slaves we are your customer ok please ensure your delivery boys are behaving mannerly to customer ok 👍 one of your delivery boy behaved such harrassing behave and talked rude and toughly we are not your responsibility we are your customer iam going to file a complaint against your service

Mai ek meesho supplier hoon. aur mera order pickup karne koi nahi aa raha hai.

meesho order number[protected]_1

My order has been dispatch through Ecom Express on 3rd june.

Air Way Bill No. :- [protected]

And it has reached to the Chennai Hub on 8th June.

From 8th onward, I was awaiting for that order, but order was not delivered.

Till now they haven't delivery the Product and while calling to their customer service they are telling that the OFD Lock is there.

I have booked several slot for provide my kyc to up grade
my paytm account / wallet. but agent of ecom express rairakhol inefficient. Since june 1 2021 i have booked several slot but i couldn't get service properly. Till now my paytm account show kyc pending.